PC user cannot receive video from iChat

I am trying to send video to a PC (XP) user. I see that the newest PC version of AIM isn't compatible, so he opened 5.5 - in the newest version it kept wanting him to download something for a library then nothing would happen. My side just showed waiting ona response from him.
When he opened 5.5 AIM he accepted the invite from me - and my showed showed the chat was starting but nothing ever happened after that. He even tried turning his firewall off to no avail.
Are we missing something? I know this is a common problem with iChat and PC folks...but there has to be some way. We can chat through Yahoo, but it's pretty choppy video there - but it does work at least.
Any help would be great!

Hi Kellie,
Any Firewall if it is ON is going to need the ports for iChat to be set up.
See Pics of Mac Firewall here HAs instructions on the ports needed.
The modem is also going to need these ports open. As Evan says the easiest way to do this is to use teh UPnP setting if you have it.
As a Firtst choice Use this site for info only It has many devices listed and has pics and Default IPs and Passwords in the instructions. Often the pics will show you where UPnP is on youe device. If not the information will gain you access to the device. As a last resort it will tell you how to Port Forward.
OF course the PC user also has to make sure the AIM application is Enabled through the PC firewall and thier Modem.
7:34 PM Sunday; March 26, 2006

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