PC user not able to print interactive PDF

Hi,
We have an interactive pdf that was created in Indesign CS6 on a Mac. OS X10.8.5. It prints fine on all our printers. But our PC users either get an error message that they need to choose a printer, printer not found, or it prints mostly blank pages.
This is what one PC user told me... "If I indicate to print page 1 only. It prints with no problem. If I indicate, pages 1 through 5 or 2 through 5, I get a prompt that says unable to start print job, is printer available...and then a blank page comes out. My printer is a HP Photosmart 8250."
Something about the interactive PDF not working on a non-postscript printer?
What's up, please help.....
Thanks in advance.
Sudi H Scott

Thanks Dov. But because there are 40,000 people viewing these documents, we have no control over what kind of printer or version of Reader they are using. So it is our responsibility to make sure that the documents can print for everyone. We found that the buttons that were provided in CS InDesign 5.5 did not work when used in CS 6. I tried looking for days through other forums and Adobe help sections. So this bug needs to be reported to Adobe and worked out by them. We are moving towards interactive books - some that are 200 pages.
We deleted all buttons on the master pages and used only the line of copy as hyperlinks, and so far that seems to have worked... we printed the entire book on as many old chunck-a-chunck printers we could find and the problem was solved. If you check the link to these documents by mid week next week, the new files should be posted. We provide the final files to our client and they post it on their website for their employees to view and print out as needed.
Thanks agian everyone for your assitance in trying to figure this issue out. It was a mind blower.

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