PC Users are unable to check Outlook while my (mac) Mail is open

Ever since I upgraded to 10.4, whenever I have my Mail application open, the PC users are unable to check their IMAP mail through Outlook. The PC Users and myself are all using different accounts, but are checking the same server.
At first, this seemed like it was a coincidence... but then I shut my powerbook and they could check their again. I have to use a web mail client to check my email when I am on the network at work.
Any ideas to resolve this issue? Mail is set to check every 5 minutes.

AA8 and AA9 allow Reader Rights so the user can save the form. This is restricted by the license to 500 uses. In the long run, the only advantage of the Reader Rights is for your users, not for you. You can always import the data into the form and have the same result as they had in the form. It is not necessary to transmit the full form to you, only the data. If you were developing a web form that would likely exceed the 500 uses, you would have to negotiate a price with Adobe for Reader Rights (thousands of $$ should be expected).
If saving is important in a company environment, not online, then you may want to read the EULA carefully as to the exceptions. You will still have to have at least AA8.
I guess the printing problem was answered.

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Users are unable to see their own profile photo although everyone else can see it in Lync 2013 client

We have Lync 2013, Exchange 2010 and several AD
servers in mixed mode 2003/2008.
All user are unable to see their own profile photo
either in the main Lync window, in the settings or in a chat although other user can see that their photo is there and displaying. The user experiencing the issue can go open Outlook 2013 client and will see their photo displaying correctly in the file menu
(and elsewhere) here.
I have confirmed this happens with any new users I set up as well. We have gone through a fair amount of troubleshooting with other Lync photo issues and simple fixes such as deleting the SIP cache folder etc proves to be ineffective.
Our Cs-ClientPolicy Global is set to websearchonly.
We have "Replicate this attribute to the Global Catalog" set
for the ThumbnailPhoto attribute in AD.
We are also forcing photos from AD only (or no photo) by setting the following:
"Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto
PhotosFromADOnly"
and finally we are importing the photo in ad using this PS command:
"Import-RecipientDataProperty -Identity "Test User"
-Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
The pictures being uploaded are under 10KB in size.
I have followed many threads and will provide any information I can to help find the problem. Thank you in advance.
EDIT: I have also tried the following but with no success: https://knowledge.zomers.eu/misc/Pages/How-to-fix-your-photo-not-showing-up-in-the-Lync-client.aspx

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows Server 2012 R2 RDS: RDS Users are unable to delete files from their desktop

Hello,
We are working with Windows Server 2012 R2 RDS. We also implemented User Profile Disks. This is all working fine without problems. The only issue I have is that normal users are unable to delete files from their desktop. They are getting a message:
you'll need administrator permission to delete this file, with the prompt for administrator access.
They can edit, copy, rename, cut and paste files. But they cannot delete a file from their desktop.
I checked the security permissions of the files on the desktop (for example a normal self-created PDF file) and the users are owner and have "Full Control" over the files.
I checked the file permissions and took a look under "Advanced", selecting the specific domain user and checked the "Advanced Permissions" and the user has the "Delete" option checked. So he should be able to delete the
file.
I am guessing this is UPD related issue, or something in GPO. But I already unlinked the GPO objects, that I felt could be the source of this problem, but without results.
Could someone give me a hint on where to look? It's kinda annoying to users, that they can't delete their own files.

Hello Bria,
What you should check first, is the NTFS permissions on the User Profile Disk to begin with. See if the user has full control over the items that are in the UPD.
Also check the GPO's that are enabled for the user and computer account. You can check that by running: gpresult /h <path>\gpresult.html
There are two GPO settings that could prevent the user from deleting his/her own items:
User
Configuration\\Policies\\Administrative Templates\\Windows Components\\Windows Explorer\
Hide these specified drives in My Computer
Prevent access to specified drives in My
Computer
There might be other GPO settings, that block deleting items on the UPD, but can't think of any out of my head.
I can only think NTFS and GPO settings that might prevent the user from deleting items. In my case it was a GPO setting, that I didn't suspect.

Everyone Except External users are unable to access the subsites

We have a SharePoint online site, in which we have given read permissions to
Everyone Except External Users in the parent site. Now, the users are able to access the parent site. But for sub sites, we have stopped inheriting permissions from the parent site and have given read permissions to Everyone Except External Users in
sub sites as well. But users are unable to access the sub sites. They are getting access denied message.
Can any one help me to resolve the problem?
Thanks in advance!
Anjani.

Hi,
Please check below links. They encountered similar issues and they had some assets (Page Layout or master page) checked out by users in sub site due to which users with read permission could not access.
http://sharepoint.stackexchange.com/questions/75263/user-has-correct-permissions-for-subsite-but-access-is-denied
http://sharepoint.stackexchange.com/questions/90478/prevent-access-denied-error-for-domain-users
Hope it helps!
Thanks,
Avni Bhatt
If this helped you resolve your issue, please mark it Answered

Few users are unable to sign in after we added 2 more front end servers in existing pool?

Hello,
We have recently extended the Lync 2010 Enterprise pool with 2 Front end servers. Now we have totally 6 Front end servers.
After this change some users are unable to login. Error message: "Cannot loggin as server is temporarily unavailable"
Captured, client logs and received the following:
ms-diagnostics: 4004;reason="Credentials provided are not authorized to act as specified from URI";
We have the following security settings on the newly added front end servers:
Network security: Minimumsecurity for NTLM SSP Based clients - set to - Require 128-bit encryption
In other existing front end servers, it has been set to - No minimum.
Questions:
1. Is that the issue for signin failure?
2. Do we need to change this option to - No minimum in new servers and reboot it?
Please advise. MUCH THANKS.

Hello
Those clients running in Windows 7 OS. And the error is different:
"Cannot loggin as server is temporarily unavailable"
Thanks

When will the Indian App Store be updated to Indian RBI Guidelines, because in India many of the users are unable to buy apps from Indian Debit Cards.

Most of the users are unable to buy apps from Indian App Store. Pl. fix it

We are fellow users here on these forums, we won't know if/when other payment cards might be added to the Indian iTunes store until if/when Apple announce something. Based on what some people have posted some Indian debit cards are still accepted e.g. Re: can i download from itunes using debit card in india ?.
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/

Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

Have you tried deleting the account and re-adding it on the phone?
What version of Exchange server are you running?

Outlook pst to mac mail mbox

How can I transfer outlook pst files to mac mail in mac book pro. I have a few thousand email files that are saved in outlook 2010. The over all properties of these emails is 12 GB and that amount of files cant be imported via IMAP. So I need some direct
solution that will allow me to export all these email files from outlook 2010 to mac mail saving all the data present in the outlook 2010 in mac mail.
All the answers will be appreciated. Thanks

There was a app mentioned in the discussion here, I hope you will find it helpful
http://community.office365.com/en-us/forums/158/p/191417/564208.aspx#564208
Or you can simply find some nice options here:
Convert
pst to mac mail
Thanks

When I open mac mail, it opens 1000 emails in separate windows. Emails that are not even in my account anymore. Can anyone help?

When I open mac mail, it opens 1000 emails in separate windows. Emails that are not even in my account anymore. The system freezes and the only thing I can do is force quit. Can anyone help?

You should post in the Mail forum area of whichever os is installed on your computer.

Users are unable to access Essbase data-corrupt group

Someone moved a hyperion user to an ldap directory group that hyperion couldn't access which seems to have corrupted the group to which the ID belongs. I got rid of the ID but the users are still experiencing problems accessing essbase data. We have 9.3.1 and I have refreshed security filters and recycled many times. Does anyone have any suggestions? Should I reimport the secfile.txt?

Where I need to check the logs in tbl Logs under Appserver?
Well, I am unable to see complete input schedule. I have unprotected the sheet still there is data N38 but able to see before row 58. unable to expand.
Kindly suggest.

User Exit for maintaining Checking Rule while creating Sales Order

Hi Gurus,
I have a requirement where I need to assign a particular value to Checking Rule (VA02 -> Display Availability Button -> Checking Rule field (beside Checking Group field)) while creating a Sales Order in SD (via. IDOC's).
In my requirement, within one Checking Group there are multiple checking rules assigned. When I am trying to assign the checking group in userexit_move_field_to_vbap (include MV45AFZZ), it is picking up the default checking rule ('A') and not the customized one defined for our requirement.
Is there any other user exit within which I can directly assign the Checking Group and Checking Rule while creating the sales order, please suggest.
Regards,
Arvind.

You can use userexit 'USEREXIT_MOVE_FIELD_TO_VBAP' in include MV45AFZZ. This is executed every time a user changes anything on a material (e.g. put in a material number) and hits return. Just raise your pop-up window there if the user puts in the particular material you are talking about. The material number is available in xvbap-matnr.
Hope that helps,
Michael

A Pool users are unable to Join the meeting

Hi,
We have a set of users from a pool which is meant for a different site, they are unable to join the meeting. Once they click on Lync meeting in Lync meeting invite, they get the error -
error: A server error occurred. Please contact your support team.
Can you guide me what tests can be performed to troubleshoot this?
Please note: we have 2 sites and the certificate tool checker shows na-join.danahermail.com and eu-join.danahermail.com certficate to be missing an intermediate certificate. Could that be the cause of the issue or I need to check something else?
Thanks & Regards,
Vinay Mishra

Hi,
Would you please elaborate your Lync Server environment?
Please make sure all FE Server services started as normal.
Please also double check if you configure the correct certificate for FE Servers.
More details:
https://technet.microsoft.com/en-us/library/gg398094(v=ocs.14).aspx
Make sure that you add the meet URL such as meet.contoso.com in internal DNS and in the SAN of the FE Server certificate.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Users are unable to view private mails of shared mailbox

We are facing one issue here with shared mailbox ( helpdesk and servicedesk) . users are not able to view mails which marked as private to helpdesk ID
Symptom:- users having full access to shared mailboxes are unable to view private mails received in shared mailbox.
Product: Outlook 2010 SP2/ Outlook 2013

Did you try the article I suggested?
Essentially, the "owner" of the mailbox needs to grant "show all items, including Private, to my delegates".
I think MSFT introduced this change (to honour the Private flags) in OL2010, and earlier versions did not respect the Private flags.
(some customers want private to be properly private. other customers, don't want private to be private, if you know what I mean ;)
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Users are unable to synchronize document libraries with OneDrive for Business

Hello,
We are having an issue with our users attempting to synchronize document libraries with OneDrive for Business. When a user tried to synchronize the document library either via the "SYNC" button on the document library page using IE or by
manually entering the document libraries path into the OneDrive for Business desktop app they receive the following error
"We can't connect to the specified SharePoint site". The users have the Edit permission to both the site and the document library. I have performed the following actions in attempt to get the synchronization to work.
1. Tested giving user the owner permission to the site and document library. same result.
2. Performed a repair on the users Office 2013 installation.
An interesting point to note is that I myself am able to synchronize the document libraries using both the "SYNC" button on the document library site and by entering the path manually in the desktop app. Difference between my account and the test
accounts is that I'm a site collection administrator and farm administrator. Can anyone shed some light onto this issue?

Hi Corey,
According to your description, my understanding is that the users cannot sync document libraries with OneDrive for Business.
I recommend to check the Permission Level to see if the Use Client Integration Features permission is selected.
If not, check this permission in the corresponding permission level which is granted to the users.
Please also check if the users have the right permission to sync the document library with OneDrive for Business.
More reference:
http://nheylen.wordpress.com/2014/05/15/sync-error-we-cant-connect-to-the-specified-sharepoint-site/
Best regards.
Thanks
Victoria Xia
TechNet Community Support

OCS 2007 r2 new users are unable to sign in Help!!!

a little background: we had an issue with our domain controller and had to flash a backup image that we took 2 weeks prior. after we got everything setup correctly again and added users that were not there when we took the image backup. it all seemed
fine, until we had to add some new hires. now when I add new users and configure them correctly with in OCS and active directory the user cannot sign in. from what I have read it could be a replication error, but when I try to force replication it fails. as
we rely on this service for our business it is very frustrating. I have ran the validation tool and this is what I get.
Attempting to login user using Kerberos
Maximum hops: 2
Successfully established security association with the server: User nancy Domain lj Protocol Kerberos Target sip/Fileserver.LJ.local
Failed to register user: User sip:[email protected] @ Server Fileserver.LJ.local
Failed registration response: [
SIP/2.0 403 Forbidden
FROM: <sip:[email protected]>;epid=epid00;tag=af8d4a32c5
TO: <sip:[email protected]>;tag=1A2FD46AB32C93C71252508422122A62
CSEQ: 2 REGISTER
CALL-ID: cd6769facadf4da68a88921dfc5a4807
VIA: SIP/2.0/TLS 192.168.0.23:57752;branch=z9hG4bKf130bb10;ms-received-port=57752;ms-received-cid=40200
CONTENT-LENGTH: 0
AUTHENTICATION-INFO: Kerberos rspauth="602306092A864886F71201020201011100FFFFFFFF764B3F8B7D0AE7EC1B6FE36DAA9B10B1", srand="C0091F30", snum="1", opaque="EE6E2772", qop="auth", targetname="sip/Fileserver.LJ.local",
realm="SIP Communications Service"
ms-diagnostics: 4004;reason="Credentials provided are not authorized to act as specified from URI";source="Fileserver.LJ.local";AuthenticatedIdentity="LJ\nancy"
ms-diagnostics-public: 4004;reason="Credentials provided are not authorized to act as specified from URI";AuthenticatedIdentity="LJ\nancy"
Suggested Resolution: Use the maximum hop count to determine the server that generated this error. For example, if the maximum hop value is 2, then it is likely that this error was generated by a server that is 1
(immediate target) or 2 hops away. If the target server supplied and the home server for the user are different check the trust relationship between them. If the target server is an access edge server then check whether the internal supported
domain list contains the domain of this user. In addition, check the forest-level domain supported list and make sure the user domain is present. Finally, run the dbanalyze tool on the home server to check whether the user is homed and
configured correctly.
Suggested Resolution: Ensure that the supplied credentials are appropriate for the supplied user. If the user has been moved recently, run dbanalyze to ensure that the user is homed correctly.
Failure
[0xC3FC200D] One or more errors were detected
Maximum hops: 2
Successfully established security association with the server: User nancy Domain lj Protocol NTLM Target Fileserver.LJ.local
Failed to register user: User sip:[email protected] @ Server Fileserver.LJ.local
Failed registration response: [
SIP/2.0 403 Forbidden
FROM: <sip:[email protected]>;epid=epid01;tag=e91f12148
TO: <sip:[email protected]>;tag=1A2FD46AB32C93C71252508422122A62
CSEQ: 5 REGISTER
CALL-ID: 9ac9e3fe41f64e6587b7e744ef4eabc4
VIA: SIP/2.0/TLS 192.168.0.23:57752;branch=z9hG4bK53b7532;ms-received-port=57752;ms-received-cid=40200
CONTENT-LENGTH: 0
AUTHENTICATION-INFO: NTLM rspauth="010000002A86488630F580CBB5BBDB1F", srand="D34E3231", snum="1", opaque="9FC5005B", qop="auth", targetname="Fileserver.LJ.local", realm="SIP
Communications Service"
ms-diagnostics: 4004;reason="Credentials provided are not authorized to act as specified from URI";source="Fileserver.LJ.local";AuthenticatedIdentity="LJ\nancy"
ms-diagnostics-public: 4004;reason="Credentials provided are not authorized to act as specified from URI";AuthenticatedIdentity="LJ\nancy"
Suggested Resolution: Use the maximum hop count to determine the server that generated this error. For example, if the maximum hop value is 2, then it is likely that this error was generated by a server that is 1 (immediate
target) or 2 hops away. If the target server supplied and the home server for the user are different check the trust relationship between them. If the target server is an access edge server then check whether the internal supported
domain list contains the domain of this user. In addition, check the forest-level domain supported list and make sure the user domain is present. Finally, run the dbanalyze tool on the home server to check whether the user is homed and
configured correctly.
Suggested Resolution: Ensure that the supplied credentials are appropriate for the supplied user. If the user has been moved recently, run dbanalyze to ensure that the user is homed correctly.

Depending on how you rolled back Active Directory, you may have entered a situation called "USN Rollback" where your rolled back DC stops replicating with the rest of the DC's in the infrastructure.
This will cause issues like what you are experiencing, and much worse in the long term, such as machines getting dropped from the domain, and user password becoming inconsistent, since you're essentially maintaining two copies of your domain that cannot
talk to each other...
Here are more details: http://support.microsoft.com/kb/875495
I'd recommend resolving the underlying AD issue by removing the restored DC from the infrastructure (you may have to force demote and remove metadata). Once AD is 100% functional then you can start troubleshooting OCS sign in issues, but my guess is they
will resolve themselves once the restored DC is removed.
Hope this helps,
Gonzalo

PC Users are unable to check Outlook while my (mac) Mail is open

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