PC Vista iTune connecting to iTunes Store

I am getting the following message to sign in through iTunes application in PC running Vista:
"iTunes could not connect iTunes Store"
'make sure your network connection is active and try again'
The above messages show when I try to Sign in inside the iTunes application.
Where as I have accessed you to type this and Post this via Safari connected to WEB concurringly.
Need help.

Try this:
The 306 error is related to issues with your proxy connections. A number of different things may potentially be causing the troubles, but a good place to start with your troubleshooting is adjusting your proxy connection settings in your Internet Options control panel.
(1) In your Start menu, select Control Panel.
(2) Open the Internet Options control panel. (If you are using Windows XP or Windows Vista you may need to select Classic View on the left before you can see Internet Options. If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.)
(3) Click the Connections tab.
(4) Click the LAN Settings button.
(5) Uncheck "Use a Proxy Server for your LAN". (If that option is already unchecked, try checking and then unchecking it.)
(6) Click OK to exit the LAN Settings dialog.
(7) Click OK to exit the Internet Options control panel.
(8) Restart the PC and try connecting to the Store again.

Similar Messages

Vista..Can't connect to the iTunes store... Could before, but not now...

I recently had a problem with not being able to connect to the iTunes store on Vista. I was able to connect, and then all of a sudden one day it wouldn't connect. When I tried to go to the iTunes store it would give me the box that is the same as the one you see in a web browser when you click on a link to iTunes that says "One moment Please, Connecting to the iTunes store...". Only it was in iTunes and wouldn't go to the store. It just sat there saying "Loading...".
After going to the powers that be at Apple/Support to no avail, I googled it and found this.
1. Close iTunes.
2. Delete the iTunesPrefs.xml file from C:\Users\+user name+\AppData\Roaming\Apple Computer\iTunes.
3. Delete the iTunesPrefs.xml file from C:\Users\+user name+\AppData\Local\Apple Computer\iTunes.
4. Launch iTunes & follow the setup prompts
This will make it like it's the first time you have used iTunes and may import duplicates you have in WMP, so unchceck this option when you come to it. You will not lose any of the music in your iTunes library, just the annoying connection problem. I hope this helps someone!!

Couple of things to try:
Allow itunes and itunes helper in your AV/Security software firewall (not just in the windows firewall)
You diagnostics show that you are using a proxy, can you change this?

Vista - Can't connect to iTunes store

Hi
Since upgrading to Vista I can no longer connect to the iTunes store, log into my account or update artwork. I get an error message asking me to check my settings and occasionally an "error-3150".
I have no problems connecting to the internet with firefox. I'm using Kaspersky's firewall and I'm not using a proxy.
Any suggestions?
Cheers
Sony Vaio VGN-FE31Z Other OS Vista Premium Home

..anyone...!?
This is what iTunes diagnostics says..
Microsoft Windows Vista Home Edition (Build 6000)
Sony Corporation VGN-FE31Z
iTunes 7.1.1.5
Current user is an administrator.
Network Adapter Information
Adapter Name: {B6510E64-5AD2-445F-97E2-4DA39E0503BB}
Description: Bluetooth Personal Area Network
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {EAD60951-B589-47E5-AA70-D512F3DF6AA8}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.1.159
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun May 20 10:12:33 2007
Lease Expires: Mon May 21 10:12:33 2007
DNS Servers: 192.168.1.1
Adapter Name: {2201E138-6E4A-4ECD-8B43-A2520BADE31C}
Description: Intel(R) PRO/100 VE Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: proxy.chesterfield.ac.uk:8080
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Thanks

Cannot connect to itunes store-with Windows Vista

I downloaded itunes 7 and thats when my problem started. From itunes store I click on account to create a new account because my aol account is expired. When the connection is attempted an apple itunes error screen comes on that says "Your request could not be completed". "Make sure your computer's date is set correctly and that it accepts cookies from the itunes music store. For detailed solutions to solve the issue, click "more info". When I do that I get instructions to make sure cookies can be accepted. I have already checked my Internet Explorer settings and added the itunes music store to my "always trusted" websites. The second instructions have me hung up. It says to go into control panel, date and time, and click on "internet time". Then to synchronize with an internet time server. When I try to do that with each server listed, I get errors. "An error occured while attempting to synchronize with the server" time.windows.com or any of the others as well. I have tried a thousand times over and I cannot get synchronization. Is this what is really stopping me from connecting to the itunes music store? When I went to Windows Vista help, Microsoft says that Vista Home Premium Edition does not have sync capabilites. PLEASE HELP! I hope someone has encountered and solved this problem. Thanks.

Same Problem
When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
No problem to launch itunes .... but no access to itunes store.
I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
Please Help

I can't connect to the itunes store. I've tried everything in the articles for trouble shooting and nothing works. My library comes up, my ipod syncs, and I get no alert messages. I'm running Vista.

I can't connect to the itunes store. I've tried everything in the articles for trouble shooting and nothing works. My library comes up, my ipod syncs, and I get no alert messages. I'm running Vista.

I can't connect to the itunes store. I've tried everything in the articles for trouble shooting and nothing works. My library comes up, my ipod syncs, and I get no alert messages. I'm running Vista.

I am not able to connect to itunes store from itunes 10.5.2.11 on vista

I get the message 'itunes store is not available because you aren't connected to the internet'. I can access other sites. i have itunes 10.5.2.11 on windows vista

I have the same problem on XP sp3. This is since the appearance of TuneUp. Again a so-called "useful" application.
Apple Programmers, please K.I.S.S. Keep It Simple and Stupid. I do not want to be suggest to do something, I don't want to be warned of this of that, Geniused or pinged... In the past, Itunes loaded on my pc in less than 10 seconds and it worked. Now, It blocks my computer and I can not buy music anymore !!!!! Apple programmers, you are working against your business !!!!!!!!!!!!!!! I want a LITE version !!!!
A very disappointed and disillusioned customer

Not able to connect to iTune Store through iTunes on my Windows pc(Windows Vista 64 bits)

I have got a new iPhone 5. I installed iTunes(11.0.1.12) on my home pc (Windwos Vista 64 Bits). However its not able to connect to iTuneStore. It just showing "Accessing iTune Store" nothing happens afterwards. KIndly help me out with this.

There are several things, any one of which or any combo of which may help. So sometimes you have to fiddle to find what works.
Give your device a reset. Hold down the sleep and home keys past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
Swap out your charger and cable, see if that fixes it or if the issue continues. Try a different USB port.
Make sure your iTunes is up to date. If you have iOS6+ then you need iTunes 11.
Uninstall and reinstall iTunes. You can also look in the control panel and add/remove programs, see if there's something like the apple mobile device driver/control and remove that, then plug your device back in. That is what tells your computer what to do with the iPad.

Hi just downloaded itunes 10.5.1.42 on windows vista, since then cannot connect to itunes store and cannot update iphone

Hi just downloaded itunes 10.5.1.42 on windows vista, since then cannot connect to itunes store and cannot update iphone.
Did try to uninstall itunes and to reinstall but no changes still the same issue. Also tried to install older version of Itunes.
Need HELP

Hi , I am recieving the same issues. I have been experiencing issues for about 2 months now.
Cannot connect to itunes store. Cannot sync my iphone and download the update i have uninstalled and resinstalled. Its definetly not the internet. I even went to the apple store and noone at the genius bar could help me. Such a waste of time

Itunes store won't connect since upgrade to itunes 8 (vista)

ever since i upgraded to itunes 8, it won't connect to the store. it says the network has timed out after only trying for like a second. Right when i click the itunes store button, the error pops up immediately. I have vista. When i run a diagnose, it says "Internet connect verified, but then it says "secure link to itunes store failed". how do i fix this? thanks

iTunes 8 has created a serious problem with usbaapl.sys and Windows Vista, the device driver for the iPhone and possibly for every other iPod. According to my research, about 1/3 of all Vista users who have installed iTunes 8 are experiencing the problem. It caused me to have the dreaded BSOD about five times before I did a full system restore from my backup drive to get rid of iTunes 8 and go back to iTunes 7.7.1.11. The new Genius Bar apparently allows Apple to advertise more songs for you to buy while poorly putting together custom playlists based on your song choice and your iTunes music library. Pandora.com does a better job of creating custom radio stations for you for free than iTunes 8 does using its custom algorithm and your song library. iTunes 8 has now become a giant piece of bloatware. Apple should know better by now after experiencing the debacles of the MobileMe launch and the poor connection quality of the G3 iPhone. Apple now seems to be putting the bottom line ahead of all else including satisfied customers other than Apple's lunatic fanboys. Steve Jobs should know better and kick some *** at Apple's programming department.
Come on, Apple. Get back to being known for doing things right the first time.
Larry K.

Can't connect to iTunes Store after Vista SP2 upgrade

Network connection OK & functioning. All other apps can connect to the internet. windows firewall has itunes and bonjour enabled. Flushed DNS. Upgraded to iTunes 8.2 and was able to connect to itune stores. Upgraded to Vista SP2 today and cannot connect to itunes store. Any ideas??
Itune Diag Summary:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite P205
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2AA898C8821C918D
Current user is not an administrator.
The current local date and time is 2009-06-09 19:11:20.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {173069C1-D899-4D3E-88E1-DC7BE3560769}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Jun 09 18:45:04 2009
Lease Expires: Tue Jun 16 18:45:04 2009
DNS Servers: 192.168.0.1
192.168.0.1
Adapter Name: {31DACFDD-8FC3-4A3D-BBCB-319A60DA357C}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
Last successful store access was 2009-06-09 14:34:29.

Fixed it. I had both windows firewall and Kaspersky firewall tuned off. Turned Kaspersky ON and confirm iTunes was allowed. Can now connect to itunes Store!! STRANGE. It won't connect with all firewalls turned OFF???

I have windows vista. I have run the latest update from Microsoft. iTunes works except for connecting to the store. I have tried everything on line for suggestions. Nothing works.....please HELP!

I have windows vista. I have run the latest update from Microsoft. iTunes works except for connecting to the store. I have tried everything on line for suggestions, going back on the update, allowing through in firewall settings, adding to trusted sites, disabling bonjour...Nothing works.....please HELP!

I have also uninstalled and reinstalled iTunes

TS1363 I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed. Any suggestions?

I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed. Any suggestions?

everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Can't connect to iTunes store with Windows Vista parental controls on

I am unable to connect to the iTunes store when I have Windows Vista parental controls turned on. It will just sit there saying "Accessing iTunes store...". Or sometimes I can connect, but it's very slow. If I knew the iTunes store URL, I could add it to the allow list. HELP!!

Same Problem
When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
No problem to launch itunes .... but no access to itunes store.
I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
Please Help

TS4123 I cannot connect to ITunes store from Windows Vista. Get unknown error (0x80092013) message but am network connected. Diagnostics say not administrator, but am. No LSP. HELP!

Network connection IS active. Network connectivity test confirms, but shows Secure link to ITunes store failed. Tried help from diagnostics but get message that help is unavailable because computer isn't connected to internet (but it is). Diagnostic details show current user is not administrator (but is). Details show basic connection to the store failed. Tried all the "helps"/solutions I could find-- ie flush dns, No LSP except Bonjour, firewalls, etc. and still can't connect. What can I do????

Must have Admin password for the OS system to know you are Admin -
that error is known for eventually having to either
1 Unintall reinstall itune or
2 Reinstall Windows

After updating to 10.4 itunes, i cannot sync my devices or connect to the store. I deleetd ITunes and reloaded still the same problem. Running windows vista had no problems previously, any assistance please? Solutions

After updating to Itunes 10.4, i cannot now connect to teh store or sync any of my devices, everything was working fine bfore, i removed Itunbes and re-installed same probloem, can anyone help? i am running windows vista

try to reinstall again. They had a message last night that there was an error, the download wasn't available for awhile, I was able to download and reinstall this morning.
I had uninstalled all apple products and tried to install but the download had disapeared till this morning. Worked after reinstall.

PC Vista iTune connecting to iTunes Store

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