PC webcam works on Mac, but not on Toshiba P35...?

I recently got the Logitech Quickcam Communicate Deluxe webcam, which is made to work with Windows XP & Vista computers. Without installing a thing, I plugged it in to my Mac (running Tiger 10.4.11) — and it works flawlessly (the camera is Video Class [UVC] compliant, which works with built-in drivers on this Mac). However, this camera is specifically made to run with Windows, not Mac, so I was very surprised to have horrible results on the Toshiba laptop.
We've spent days trying to get acceptable results, but the video is extremely slow and choppy on the Toshiba. I've talked with Logitech, and the Toshiba exceeds all of it's requirements to run the camera — they are stumped, and suggested we contact you for help.
Here's the rundown:
Toshiba Satellite (P35-S629)
Pentium(R) 4 CPU 3.33GHz
1.00GB of RAM
Windows XP
Home Edition
Service Pack 3
(all Windows updates are up-to-date)
What we've tried:
• Installing the latest, updated Logitech Drivers and Software, doing a"Clean Boot" so as not to conflict with any other software
• Uninstalling the Logitech Software
• Uninstalling the Logitech Drivers and using the pre-installed Drivers on the Toshiba
I've checked the CPU usage, nothing running except the minimum, maybe 1 or 2%.
The Toshiba has three Enanced USB 2 ports — it makes no difference if the camera is the only USB device connected.
I've run the camera with the Logitech Software, and without it, directly in Skype — the results are the same, a frame every few seconds. Changing the Exposure rate (in Logitech's Software, and/or in Skype's) has no discernable effect.
Is there any other setting on the Toshiba I can try to adjust, or a driver that might work better than either the Windows drivers (or the Logitech Drivers)? Logitech tells us that because the camera works flawlessly, with no choppyness whatsoever, on the Mac, that this is a problem with the laptop. Any suggestions on what we could try would be hugely appreciated!
Thanks so much,
Jenrou

Well ... I tried a powered usb hub — made sure to get a hi-speed AC powered usb 2.0 one (480Mbps transfer rate, 500 mA each port) — but it made no difference. I also tried a few other things, and maybe (?) the answer is in what I found out.
1. Under My Computer>Scanners and Cameras I can open if I use the xp installed drivers, but not with the Logitech drivers installed. Using the xp drivers, when I open I get a little video screen, and (ah ha!) it runs smoothly, no delayed choppy-ness, but (ah crud!) it has constant interference in the picture: the video blips with Red, Blue, Green and Blk/Wht images lasting a fraction of a second. But it does move smoothly, as if live.
2. Tried another video program, to see if this might work runing something else, so I downloaded a basic video capture program (Debut Video Recording) and ran that (btw it would not run with the Logitech drivers, only with the xp drivers). It also ran smooth video, and without the blips flashing across it; but this program also produces a low res image — a jaggy, pixilated one. But ... it does react, again, smoothly as if live.
Skype, Quikcam Software, and Sightspeed all still run video very slow and choppy.
So now I'm back to wondering if this is a hardware issue. Is it a deficiency with the Satellite P35 to process or render webcam video? For what it's worth, the laptop can play video off the internet, or dvd movies just fine. the camera runs fine, but 1. and 2. above make me wonder if the laptop can't process a decent live camera feed? And if it is a hardware issue, is there any upgrade option or solutions?
(note: Toshiba's description calls the P35-S629 "the ultimate gaming machine, loaded with the latest in everything, including a 17" WXGA display w/TruBrite for the best in graphics. The 16:9 aspect ratio make it perfect for viewing wide-screen format movies!The Mobile Intel Pentium 4 Processor supports Hyper-Threading Technology, improving the performance of many applications. The ATI discreet graphics optimize visuals without compromising system performance....producing images so sharp they are mesmerizing from across the room...With razor-sharp images, robust sound and intense power it all adds up to the ultimate gaming machine.")
P35-S629 Specifications
Processor and Memory
Processor Brand: Intel Processor
Class: Mobile Pentium 4 Processor
Speed: 3.33 GHz
Installed Memory: 512 MB [we have 1 GB]
Maximum Memory: 2 GB Memory
Technology: DDR SDRAM Cache Size 1 MB
Storage Hard Drive Capacity: 100 GB
Included Drives: DVD±RW
Display and Graphics Display Type: TFT active matrix
Graphics Processor: ATI Mobility Radeon 9700
Resolution: 1440 x 900 pixels
Battery
Battery Type: Lithium ion
Connectors Interface Provided: S-Video, VGA
General Product Info
Input Devices: Keyboard, Touchpad Included
Sound Card: Sound card
I'd really like to solve this, and feel like a reason for the crappy results must be close to an explanation after all this. I have to believe that this pc camera should work on the Toshiba laptop.
Thanks so much,
Jenrou

Similar Messages

Link works on mac but not on pc

Hi -
I am trying to insert a jpg into a dreamweaver file.
I then upload the html file along with the jpg to my server in a folder called "layout"
So the url is: http://www.mysite.com/layout/test.html
The link works on mac, but not on pc's.
Any idea why?
Some links work on pc's like this, and others don't.
Thanks- It's driving me crazy!!

The link is not correct....you have it listed as" mysite.com", which I assume is where you are to insert the name of your url.
Gary

Mac mini webcam works on facetime but not oovoo

I am using a Rocketfish hd webcam and it is working on facetime but not on oovoo. Can someone provide a solution?

P.S.
If the third-party support info and help does not get it working for you, you can also use OS X Mavericks recovery or reinstall to repair your startup disk or reinstall OS X 10.9.
Also Apple's http://support.apple.com/kb/HT2090
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
Message was edited by: EZ Jim
Mac OSX 10.8.5

Map Widget - Works on Mac but not in Author

OK, I'm a nube when it comes to Dashcode just so that's out there. I managed to build a custom map widget with Google Maps. The widget works perfectly on my Macs but not in Author. In Author the default place holder remains empty. If I click "edit HTML" I get the Google map, but it's just a generic USA, not the one I created w/ places. Also iBooks refuses to import the book to my iPad until I delete this map.
Do I need to do something or insert special code in Dashcode to make this widget "Author compatible" or are map widgets not allowed?

jfk0404 - I believe that what you're referring to as the "unattractive cartoon-like figure in the widget" is actually the placeholder image for the widget as it appears inline on the page. Once you click that cartoon image the actual widget takes over full screen and loads the html content displaying a functional full size google map.
To replace the cartoon icon you have a few options. The first thing to do is create a new .png file to represent your widget as the placeholder image enticing your readers to click to open the full screen widget and load its dynamic contents. Perhaps a screen grab of your map would be a good idea?
Easy:
Drag your brand new .png image from the Finder into your open source iBooks Author file dropping it on the cartoon image. Done.
More Complex:
Right click (control-click) on the xxx.wdgt file that downloaded from http://classwidgets.com and choose "Show Package Contents." A Widget file is really just a special folder bundle with a .wdgt extension. In there you will find the Default.png file. Highlight the file and press the space bar to see a preview in the Finder's QuickLook feature. That's your cartoon image. Now replace that file with the one you created above. Done.

QTSS Works on Mac but not the other

I have a Server running OS X Server 10.5.8. I am running QTSS and Apache on this machine, however I am having issues with Quicktime streaming. One mac here is able to successfully stream but all other macs on our network fail to connect despite the QTSS "Connections" window shows the connection to the machine trying to stream the video. In the end on the client Quicktime X shows "Not Found" however I am able to connect to the server via other services (ARD, AFP, HTTP). I can post any logs that might help.
Thanks in advance

I couldn't remember what the Display Preferences had said when we tried this last spring and again in the summer, so tonight we connected it again, and wouldn't you know - it worked just fine. We didn't do anything different, so I have no clue as to why it worked this time but not before. He's thinking about getting his own big display, but didn't want to waste his money if he couldn't get it to work, so now I guess we're shopping for another 23" display - probably a used one. Thanks!

Movie works on mac but not PC...help!

Hi!
Hopefully someone out there can help me...
I am trying to make a video play on a website that I designed. The video will play on a mac, but not a PC. When the user clicks on the link, the video (.mov) should start playing in whatever media player that computer has installed, either quicktime or windows media player. It isn't working on a PC. Maybe if I convert the video file to a windows media file or to a file that is easier read my a PC it would work? I don't know how to convert quicktime files into .wmv files.
help!!!
if you want to see the video, click on the "reel" link of www.williamday.net, then click on "reel" again in the middle of the page.

The problem is your page code (or lack of it).
You are directly linking to the file and bypassing any browser plug-in.
http://docs.info.apple.com/article.html?artnum=61011
http://developer.apple.com/internet/ieembedprep.html

Web graphic links work on Mac, but not PC

I have two websites. The old one is DogToysAndTreats.com. The new one is FunStuffForDogs.com. I need to change the home page graphic on both of them to point to my shopping cart pages. I have done this and published the changes on both sites. It works on my Mac but not on my PC.
On www.funstufffordogs.com, the graphic at the top with the bulldogs is supposed to link to http://store.funstufffordogs.com/storefront.aspx. Same thing on www.dogtoysandtreats.com. It works on my Mac in both Safari and Chrome. On my PC, it doesn't work on IE, Safari or Firefox. (BTW, I haven't worked on any of the other links until I can figure out how to do it properly.)
I don't get why the platform has anything to do with it.
Lisa

Looking at your source, the problem may be that the images refer to an external server link from the one actually hosting the website page. Whenever you try to mix servers on a single page, you depend on the network connectivity being reliable to all the servers simultaneously. This can be as much a problem on a Mac as a PC. Sometimes routers have bad router tables, or internet providers do, and this can cause issues for multiserver websites. Using on your router & network settings an OpenDNS DNS server can help:
http://www.opendns.org/

I was using webrtc connection for a video connect. Firefox works in Mac but not work in windows

I was using our company API tokbox SDK to do the servers test between two machines. I blocked one machine ipfw to test the server connection. However, our server connection works well when we are using two mac firefox browser, but not succeed when we were using one windows and one mac machine.

Oh, I replied in your second question here: https://support.mozilla.org/questions/1001511

Java sound app works on Mac but not on Windows

I am working on a program that needs to play a sound Clip and it doesn't work on XP but it does on OS/X.
I've reduced the problem to this simple test program. On my PC, the sound I hear on the speakers is just a little burst of noise, whereas it's fine on my Mac. I used one of XP's system wav files, and verified that it does play normally on the PC via other means (iTunes, etc.). I'm using the latest JDK/JRE everywhere. Here's the sample code. Anything obviously wrong here?
import java.io.*;
import javax.sound.sampled.*;
class ClipTest
    public static void main(String args[])
            try
                Clip soundClip;
                AudioInputStream soundStream;
                File audioFile = new File("CHIMES.WAV");
                soundStream = AudioSystem.getAudioInputStream(audioFile);
                AudioFormat format = soundStream.getFormat();
                DataLine.Info info = new DataLine.Info(Clip.class, format);
                System.out.println(format.toString());
                soundClip = (Clip)AudioSystem.getLine(info);
                soundClip.open(soundStream);
                soundClip.start();
            catch (Exception e)
                e.printStackTrace();
}

Solved my own problem: adding a Thread.sleep(1000); after starting the Clip worked. Looks like the app was terminating before the sound could finish playing. Obviously something is different between the way the Mac and XP JRE handles the sound thread with respect to the rest of the app.

Flash drive works on Mac but not PC

I got this new flash drive. It's a generic brand. The first thing I did was plugged it into my iMac, saved a few files, and renamed the drive. However, when I plug it into a PC, essentiallly any version of Windows, it won't show up. On Windows XP, it'll try to recognize it when I first put it into the port, then it'll say that it failed to recognize it. After that, it just won't bother with it anymore. On Windows 7 Ultimate, it does nothing. Haven't tried Vista.
I thought that it was a problem with the Windows OS, so I tried looking for the drive in Disk Management. It just doesn't show up at all, anywhere. Plugging it into a Windows is like doing nothing.
It works perfectly fine on Mac, it reads, writes, copies, everything. So I reformatted the drive with Disk Utility using FAT32, even partitioned it, all MS-DOS. I actually did this several times and tried plugging it into both the XP and 7, but still nothing happens. I just don't understand what could possibly be wrong with it.
I saw reviews on it and every single person says they have had no problem with it on their PC. One even said it works just fine between PC and Mac.
Is mine just defective or is there something I haven't done?

Your flash drive needs to be formatted to be in FAT32 format. That is the file structure that is compatible with both Windows PC's and Macs. (If you formatted it for a Mac and it's "Journaled" then it will ONLY work on Macs.)
But to be able to do this, you have to erase the entire Flash drive and start over. So you will need to back up your files somewhere else first.
Here is a link to eHow that takes you through the steps:
http://www.ehow.com/how_5929724_format-drive-work-mac-pc.html
I have had many issues with flash drives being incompatible in Windows 7. You might need to manually upgrade the flash drive's drivers or visit the manufacturer's website for troubleshooting issues with Windows 7. If you formatted the drive to FAT32 already, and it works on the Mac, then this is no long a "Mac issue". Your time would be better spent in the manufacturer's support forums. (or a Windows 7 support forum)

Express works for mac but not for pc's

my airport express works for my mac and iphone, but it won't work with my wife's and friends' pc's. the password works for me, but when they attempt to enter the password their computers ask for a network key instead of the password. please help!

I had successfully set up my Powerbook and PC to use Airport Express on a closed network. Been working fine for 5 weeks until tonight when neither machine could find the network. I reconnected the Mac but I can't get the PC hooked up again. Any ideas?
Charles

Junk Mail working on Mac but not iPhone

Hi,
Using Mail on Yosemite, I keep getting annoying spam which I add to my Junk mail rules. It automatically goes to junk on my Mac but always goes to my Inbox on Mail on my iPhone.
Any reason why? It's quite annoying!

OK. Since this started happening after installing the Mac OS X 10.4.7 Update, let's make sure that the update is installed properly before proceeding any further.
Verify/repair your disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the update using the Combo installer:
Mac OS X 10.4.7 Combo Update for PPC
Mac OS X 10.4.7 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, and no applications should be running while installing it.

Media Queries: Works on Mac but not Windows

http://www.sandiegohomegrown.com/testSDTG/
I have been coding this site on my Mac and it works with Firefox, Safari, and Chrome. I fired up the old Windows machine and it doesn't work with Safari, Firefox, or IE10. It just ignores the media queries completely. This has to be something really simple but I am baffled. Help!! Gary

Alt attributes on images are not significant for rendering. Did you fix the duplicate ID problems? Those are important.
Windows OS doesn't ignore media queries but some browsers will if they see code errors they can't reconcile.
Make sure IE is NOT running in Compatibility Mode which is practically the same as IE7.
If you want to ensure IE always opens in standards mode, add this meta tag to the <head> of your HTML pages.

Nancy O.

Webcam recording on Mac but NOT thru iChat!

Is it actually possible to record from a hi-spec and expensive webcam using Leopard on my Mac, to record video onto your hard drive WITHOUT having to subscribe to iChat and sodding well pay through the nose again for something that is relatively simple using the new gadget hardware I've just bought? It's great to chat with my relatives in the states, but sometimes I would like to just record some of the touching moments I have with these relatives whom I may never see again alive? Not too much to ask is it? My webcam is a Logitech Quick Cam Pro 9000. Plug and play and it's amazing! But I would just like to record some moments of our video conversations. There must be some plug-in or software that is available somewhere without costing an arm and a leg...

CiderBaby wrote:
Is it actually possible to record from a hi-spec and expensive webcam using Leopard on my Mac...
Yes.
..., to record video onto your hard drive WITHOUT having to subscribe to iChat ...
Yes.
... and sodding well pay through the nose again ...
Other than sodding well meeting iChat 4 System Requirements, there is no cost for a Leopard user to "subscribe" to iChat.
You can use a FREE @mac.com name, a FREE AIM name, or some of each. You do NOT need to add ANY other software or pay for ANYTHING. Merely register as many free names as you need and use them with the iChat that comes with your Leopard Mac OS X.
... for something that is relatively simple using the new gadget hardware I've just bought?
Some of the apps shown here offer simple ways to record video with your camera:
http://www.ralphjohns.co.uk/EZJim/EZJimpage7.html
However, some of the apps listed there are not free, and some are full-featured apps that offer professional power (and the associated complexities.) Others may not be compatible with your system, so be aware of all these facts while you are considering which may offer capabilities that you want.
The easiest free way for a Leopard user to record video chats/conferences is to use iChat:
http://docs.info.apple.com/article.html?path=iChat/4.0/en/11881.html
If you are specifically looking for ways to record video chat NOT using iChat, it can be done with Skype and some for-fee add-on software as explained here:
http://share.skype.com/sites/mac/2007/03/recordskype_videocalls.html
It's great to chat with my relatives in the states, but sometimes I would like to just record some of the touching moments I have with these relatives whom I may never see again alive? Not too much to ask is it? My webcam is a Logitech Quick Cam Pro 9000. Plug and play and it's amazing! But I would just like to record some moments of our video conversations. There must be some plug-in or software that is available somewhere without costing an arm and a leg...
Your topic seems very angry about something. However, I cannot tell about what. If I did not provide the info you need here, please let us know the specifics of *_what you want to do_* other than what has already been offered. Someone will likely be able to give you specific suggestions once we have a clearer understanding of your requirements.
EZ Jim
P.S. Have seen your http://discussions.apple.com/message.jspa?messageID=11196309
and have asked for some other iChat users to try to help you. Other than checking settings or restarting your system, I am out of ideas there if you can hear the audio during a chat but cannot record it.
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

VPN works on Mac but not on Win7

Hi,
I'm trying to connect to the VPN at my workplace. On my Mac laptop it works fine (I'm connected now) but the same login details doesn't work on my Windows 7 desktop. I must be missing something obvious..The error code I get is:
807
The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect
to the VPN server. If this problem persists, contact the VPN administrator and analyze quality of network connectivity.
I appreciate any help.
Robert

Hi,
The type of the VPN connection? A Windows-based VPN server?
If you have installed some 3 rd party security software (anti-virus, anti-spyware, etc.) on the computers,
please temporarily disable or remove it and check if it works
You can also temborarily disbale Windows firewall, check this issue again
Check with your ISP and ensure that the needed ports are not blocked.
Yolanda Zhu
TechNet Community Support

PC webcam works on Mac, but not on Toshiba P35...?

Similar Messages

Maybe you are looking for