Pc will no longer see my ipod

My pc does not see my ipod.  If i connect it and look in computer it is not there as an additional drive.  Itunes does not see it either.  Checked the cord and it works og on an external charger.  How do I get my pc to see my ipod again. 

Did you check if Apple Mobile Device Service is still active on your computer? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
If still not recognized, try here: iOS: Device not recognized in iTunes for Windows

Similar Messages

  • Itunes will no longer see/open either of my iphones

    iTunes will no longer see, and therefore open, either of my iPhones
    both 3GS
    one version 4.3.5 (8L1)
    one version 5.1 (9B176)
    the computer is Win OS7
    carrier is AT&T
    itunes stopped working so I updated it.  iTunes now works but it will nolonger see either iPhone.
    Windows reports the Apple driver is correct.

    Hi dmbnewfie,
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
    The link below will help you redownload purchases to your computer and iPhone.
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    http://support.apple.com/kb/HT2519
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    - Judy

  • My computer can no longer see my ipod mini.

    I bought my ipod about 2 weeks ago. 3 days ago i found that whenever i plugged it in to the computer, itunes would start up, it would start syncing with the ipod and then i would get the "blue screen of death" from windows and my system would restart. every time it reached the same point the computer would restart (with the blue screen).
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    otherwise the ipod works fine at the moment.

    Hi Jim... what is the text in the BSOD? Not all of it but the key issue?

  • My XP Pro machine will no longer see my Time capsule.

    Just before Christmas, I switched from Embarq DSL to Cox Cable.
    When I was with Embarq, I had a static IP address but now that I am no longer with Embarq, I no longer have a static IP address. I am mentioning this out of completeness and (as far as I know) for no other reason.
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    Arris Cable modem (supplied by Cox Cable).
    This goes into a Netgear GS105 switch.
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    2) The closet - this is where I have a 1 Gb Time Capsule connected to a Belkin router which has 3 1 Tb external drives attached to it.
    3) The media nook - I have noting attached to this (I did it ready for when I get my HD TV and a Blu-Ray player).
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    Before I switched to Cox Cable, everything worked perfectly:
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    My Dell could see mu iMac and the three external disk drives (it could see the Time Capsule, but did not know how to access it, of course).
    Everything could see and access everything else.
    Then I switched to Cox Cable.
    Now my Dell Dimension, running Windows XP Professional can see the outside world (Internet) but cannot see my iMac, Time Capsule or the three external hard drives.
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    Cox cable have said "it's not our problem...we get Internet to your house and that's where our responsibility ends."
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    Nothing else changed. I have switched off everything and unplugged everything.
    The sequence that I power things up is:
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    2) I power on the Netgear switch.
    3) I connect the Ethernet cable from the cable modem to the switch and make sure all the lights on the switch light up as expected.
    4) I connect the Ethernet cable to one of the computer (Time capsule or iMac or PC) and then switch on that computer. It will see the Internet.
    5) I connect the Ethernet cable to the next computer (Time capsule or iMac or PC) and then switch on that computer. It will see the Internet.
    6) I connect the Ethernet cable to the last computer (Time capsule or iMac or PC) and then switch on that computer. It will see the Internet.
    The iMac will see the Time Capsule, the three hard drives and the Internet but not the PC.
    The Time Capsule will see the network.
    The PC will see the Internet but nothing else.
    What is the secret here?
    Nothing changed EXCEPT the cable modem and Cox Cable swear blind that it is NOTHING to do with them, yet it will all work if connected to an Embarq DSL modem, rather than a Cox Cable modem.

    It's NOT a firewall issue. The FIRST thing that I do with any Windows installation is to disable the firewall. I have just checked and the firewall IS disabled on the OC.
    Yes, I CAN ping my mac from my PC.

  • I have an iPod touch 32gb 3rd gen (model A1318) and am unable to update it to iOS5.  When I try, I have to update iTunes first, and when I do that, it will no longer recognize my iPod (so I can't update the iOS).  Help?

    If it matters, I'm using a PC that's still running Windows XP, but this isn't my first rodeo, and I know both how to use the software and what applications are and aren't compatible with my computer. 
    I searched the web for answers, most of which amounted to a shrug and a "Meh."  I called Apple support, who took a couple days to look into it, then had a supervisor call me back.  His response, essentially, was a shrug and a "meh."  So I'm kinda stuck.  Any help you folks could give me would be much appreciated. 
    In addition, I've been reading a fair amount on how iOS 5 will cause a whole host of problems with the 32gb 3rd gen touch... is this true?  And has Apple resolved it, or are they essentially force-retiring this model?

    Dear Re_trace,
    Don't you feel cheated and conned by this product. I am 50 years old and from what you write I can see you know a lot more about your computer than I do about mine. Additionally I live in southern Africa (in fact I live in one and work in another, neither of which appear on the drop down list when you start looking at asking Apple directly for help) and feel they shouldn't allow people to sell their products here (I bought it in a shop that sells i-Macs etc. - not off a guy on a street corner!)if they can't offer support.
    I have just been going from error code to another, losing my music that took me hours and hours to install and catalogue/modify in the library etc. and now I've had enough of it.
    Essentially it seems to me we have bought faulty products, and made Apple richer than Microsoft in the process.
    I'm turningmy back on this bloody iPod Touch, giving it to my son to see if he has the ability and interest to get it working, and if he hasn't I'm just goinbg to have to sell it to a sucker who also wants to buy into the dream, until he wakes up to the reality of shoddy product. hours in front of a computer screen, a fortune in downloads (here I only have about 5 to 10 kb per second download speed), trawling the internet looking for people than have also suffered at the hands of an obviously fatally-flawed system.where every time Apple just recommends to install the latest version of iTunes.
    I for one would rather have my money and my wasted time back............
    I know I didn't help, but really I don't have any axe to grind against Apple, it's just that the hype in no way lives up to the reality. Look at all the people begging for anwers to their problems on this web-site! I know the shop in Mozambique won't give me my money back, but Apple should, and if Ford sold cars as reliable as these iPods, they'd be banned from selling them........
    Or am I just too old to realie how exciting it is internettingf all over th eplace to try to fix what is actually an inferior Walkman........
    Good luck solving your problem, and I hope you think that all the effort you are putting in (and which I have now given up putting in), is worth it.
    Hope you solve ht eproblems!
    Nick

  • I can no longer see my iPods names with the new look iTunes and also don't know where to sync it when I've added songs.

    The old  version I could see the name of my iPod but now I can't! I also used to be able to sync my iPod but I can't see anywhere to do this now! Any help greatfully received!

    The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.
    In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
    ALT to temporarily display the menu bar
    CTRL+B to show or hide the menu bar
    CTRL+S to show or hide the sidebar
    CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
    With iTunes 11.0.3 and later you can enable artwork in the Songs view from View > Show View Options (CTRL+J) making it more like the old Album List view
    View > Show View Options (CTRL+J) also contains options to change the sorting of grid based views
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  • ITunes crashed and will no longer recognize my iPod Touch!

    My new computer crashed last night while my iPod Touch was in the process of Syncing with my iTunes account.  When it came back up it had to try and recover my iTunes Library. After it did I had to go into my stuff and find all my music and re-add it to my iTunes Library.  That wasn't too much of a problem, I've got back all of my songs, but my apps are all gone and when I try to Sync my iPod Touch with my iTunes Library it gives me a message saying that my iPod Touch is Synced with another iTunes Library and can only be Synced with one at a time so I need to erase my iPod's memory and reload everything from my computer.  The problem is that since it doesn't have any of my apps on there it would completely erase all of my apps and any data I have on them.  So what I want to find out is how I can get it to recognize my iPod Touch again, or if there is a way I can save all of my app data from my iPod Touch and then reset my iPod Touch so that it will recognize it again and then just Sync it again to get all my app data back that would be great too.  I just don't want to lose anything.  I have seen several similar issues but nothing that really seemed to be the right fix for my particular issue so any help will be greatly apprediated!
    Thanks,
    L.M.

    - Transfer itunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - You can also redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - When they are in your iTunes library, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • HT1351 I have an Ipod classic which was the original device connected to Itunes.  I connected an Iphone 4S and can no longer see my Ipod classic.  How do I once again get it connected?

    I have an Ipod classic which was the original device connected to Itunes.

    The right way to consolidate your music is to copy it from one computer to another. You can copy music from an iPod classic though:
    How to use your iPod to move your music to a new computer:
    http://support.apple.com/kb/HT1329
    When the music is all in the same library, sync the Touch.
    You will still need to authorize your computer to play purchased music. For that, use the Apple ID that was used to purchase it.

  • My Macbook Pro will no longer recognize my iPod mini...

    My iPod mini has worked well for over two years now. I haven't connected it since I downloaded the latest iTunes (7.6.2). I also just dropped it on a relatively hard floor (thin carpet, with tile underneath it). When I picked it up and plugged it in, it showed a folder icon with an exclamation point. It does not seem to be charging and it is not recognized by my computer at all. I tried the the first 4 of the 5 R's and nothing happened. I cannot restore my iPod because my computer won't recognize it, whether in Finder, iTunes or in the iPod updater program. Does anyone know of a way to fix this, or is my iPod broken?

    Hi there joe.l,
    If I understand correctly your computers DVD/CD drive isn't seeing your install disc to boot from. If it is also not recognized in the OS when you boot, I would recommend the following section of this article to help you out here:
    Get help with the slot-loading SuperDrive on your Mac computer
    Accepts discs but they don't mount or are automatically ejected
    Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
    Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
    Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
    Reset the System Management Controller (SMC).
    Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
    OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
    OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
    If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Purchased music will no longer play on iPod only

    Has anyone else had this problem with iTunes 6? None of my purchased music wil play on my iPod anymore, I have updated to the latest versions of all the software, iTunes, iPod and QuickTime. I bought music today. As soon as I copied it to my iPod, not only will the new music not play, but nothing I have purchased from iTunes will play anymore. The device simply skips to the next song on the list not from iTunes. No messages or explanation. It simply ignores the files and moves on to the next. All music plays on my computer. This seems to be an iPod problem, and there are no updates to add for it. It only happened after I upgraded to and purchased music from iTunes 6, Any ideas? All suggestions would be appreciated.

    Thank you for responding. I am using iPod software 2.3 on what I believe is a second generation 15GB iPod, the one with the four buttons below thw screen; the last one before the click wheel version. I think it's the only one they made in 15GB size. Anyway, 2.3 is the most updated software that this model can take. I've noticed from the discussions that many people are having similar problems that vary a bit. I hope Apple is noticing these glitches.

  • HT1349 My computer will no longer recognize my iPod. When plugged in iTunes sits at "Verifying Dennis' Books", and iTunes locks up. Thoughts to clear this, anyone?

    When connecting my iPod to any of my PCs it hangs up while it is "Verifying Dennis' Books" (the name of my iPod).  The iTunes session shows as not working in a Task Manager. The iPod works okay away from the computer, but I am close to finishing the books on it and need to clean it up to load the next batch.  Any thoughts on how to get past this hang up? It's not like I can reset to factory settings, since I cannot even get far enough to do that effort in iTunes.  HELP!

    - Transfer itunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - You can also redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - When they are in your iTunes library, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • Itunes will no longer see my phone when plugged in... worked fine before update.  any clues?

    I have tried unplugging, rebooting, etc.  anyone have any ideas??

    Howdy there On The Road,
    It sounds like your iTunes is becoming unresponsive when you plug in either your iPhone or iPad. A number of things can cause the issue, and I have a great troubleshooting article for you to use:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Purchased music will no longer import to ipod

    hi, all: after downloading the latest ipod update about september 11 (i think), we have been unable to import music purchased from itunes into ipod. the music plays in itunes; itunes keeps telling us to update the ipod, but that has been updated with no luck. any suggestions, help or advice?

    Try downloading and applying the latest iPod updater 2005-11-17
    http://www.apple.com/ipod/download/

  • ITunes won't see my iPod, syncing

    Hey, I just upgraded from Tiger to Snow Leopard and my iTunes will no longer see my iPod when I plug it in via my USB. I know the USB port works fine (everything else plugged in there always works). If I re-install iTunes it will usually see my iPod but I really don't want to keep re-installing iTunes just to sync my iPod with my music.
    Any ideas?

    HI and welcome......
    Mac OS X (10.6.3)
    If you forum profile is correct, update the Mac OS X to v10.6.5. If you didn't repair permissions after upgrading to v10.6, you should do that.
    Click your Apple menu / Software Update...
    Then repair disk permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac. If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • Why won't itunes see my ipod touch?

    My Itunes will no longer see my IPOD Touch and both have the most current software.  This happened after I updated the software.

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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