PC will not recognise my iphone but itunes will play music

SO frustrated I cannot charge my iphone 4S with the new IOS7 software and I cannot download anything but I can listen to my music on the computer from playlist.  HELP so aggrevated.  I even rebooted several times and tried system restore but nothing and still getting errors

Hello Deb,
I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Additionally, if your iPhone is not charging, I recommend following the steps in the section titled "Battery does not charge" in the following article:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    What happens when the iPod is plugged in?  anything?  any errors?
    Why is 50GB of music gone?  All music should exist on the computer.  Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

  • I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

    I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

    Iphone will sync with one computer at a time.
    When you sync to another it will delete the current content.
    Make sure you have copied everything from your old computer to your new one first.

  • HT4972 my computer will not recognise my iphone after installing the latest version of itunes any ideas how to rectify this

    my computer will not recognise my iphone after installing the latest version of itunes any ideas how to fix this

    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

  • My mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!, my mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!

    my mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!, my mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!

    What version of iTunes are you running?

  • Mac will not recognize my iPhone. a restart will resolve but...?

    every so often my Mac will not recognize my iPhone. a restart will resolve, is there a trick to recognize the iPhone without a restart? I'm on an eMac w OS 10.4.11 3GS

    I am having the same problem running the same OS X. also will not post email out with photos. apple store could not figure it out. says password has not been entered but it has???
    also, weird things with mail. here the alarm that mail has arrived and can see it for a second. then it disappears and comes back a few minutes later!
    local calls fail to go out - yuck! this is my third iphone. i am not happy with this!

  • My iTunes will not recognize my iPhone after iTunes was updated.

    my iTunes will not recognize my iPhone after iTunes was updated. what does that mean?
    <Re-Titled By Host>

    Hello mzshay2u2,
    Thanks for using Apple Support Communities.
    From your post I understand that you're unable to locate your iPhone within iTunes 12 on your Mac.  First, I'd like you to take a look at the screenshot below, as iTunes 12 changed the navigation of your Library.
    Sync your iPhone, iPad and iPod with iTunes using USB
    If you do not see your iPhone's icon there, then continue on to the link below.
    iOS: Device not recognized in iTunes for OS X
    Cheers,
    Alex H.

  • Farmville will not load using Firefox, but it will with IE, for over a week now.

    Farmville will not load using Firefox, but it will with IE, for over a week now. I have cleared the cache and cookies multiple times, updated flash player, did a virus and malware scan, allowed java script, allowed mozilla in the Windows firewall, contacted Zynga multiple times, and yet Farmville still will not load using Firefox, my main and preferred browser. I'm very frustrated and want this fixed.

    Thanks for the advice cor-el, but if you would read the info I posted, I already did that, SEVERAL TIMES. That's not the solution unfortunately.

  • I am having difficulty in connecting my IPAD 2 to my DRAYTEK 2820n router.  Any suggestions as it will not recognise the password but my IPHONE 4 is perfectly OK.

    I have just purchased an IPAD 2.  I have tried to connect it to my DRAYTEK 2820n router but it will not recognise the correct password.  My IPHONE 4 has no problem in connecting to this router using the same password.  I understand that the wi-fi connectivity is the same for the two apple products so cannot understand why the IPAD will notr connect.  Has anyone any suggestions?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My mac had it's original software re-installed by Apple.  since they did this, my airbook pro will not recognize my iphone in Itunes, and I cannot update the latest version of itunes, because it says I'm not running the latest version mac software????

    I my macbook pro will not recognize my iphone.  I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone  it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software.  When I go to update my software, it's telling me I'm running the latest version???  HELP!!

    you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to  run Iphone 5

  • HT1386 windows 8 will not recognize my iphone but my windows 7 computer will

    Winndows 8 will not recognize my iphone in ituens but my windows 7 will

    Hello Gary12100,
    The following article details some useful troubleshooting steps that can help get your iPhone to appear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • TS1591 iphoto recognises my iPhone but iTunes and finder don't see the device?

    Folks,
    Iphoto autmatically detectgs my iphone 5s when i connect it to my imac. Howver, both finder and itunes don't see it as a device. If i sign into itunes store the device sees the apps currently on my phone but i can't access my songs to play. Am i missing something?

    Did you follow the instructions on the page you came from?
    FYI: You will not see the iPhone in the Finder.

  • Windows 7 will not recognize ipod touch, but itunes does.

    i've removed iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour,  and Apple Application Support.  then reinstalled itunes 11.0.2.26; restarted computer.  tried diff usb ports, cables.  same issue -- the ipod is NOT recognized in windows, but itunes sees it.
    the ipod works fine on a diff computer running windows XP -- it is recognized in both windows and itunes. a diff ipod has the same issues on this windows 7 computer. so, i don't think it's an ipod issue.  sounds like something in windows 7, but what??? thank you in advance! 
    i am running windows 7 64-bit, if that helps.
    ginny

    Try:
    iOS: Unable to import photos to computer

  • Image capture will not recognise my iPhone?

    Image Capture on my iMac with Snow Leopard, does not recognise my iPhone when I attach it. I  have tried the same phone with a MacBook Pro without a problem. The Image Capture software is the same version on both computers. Can anyone help?
    Chris

    Hey Itsalsome!
    Here is an article that can help you address this issue with your iPhone:
    iOS: Unable to import photos to computer
    http://support.apple.com/kb/ts3195
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Javascript will not open in mozllia but it will open in internet explorer

    Java script is enabled in Mozilla options. When I try to open an item with script it will not open in Mozilla.but when I try to access the same item it will open Internet Explorer

    No problems here to open the login page.<br />
    It is a frameset with the second frame being the login form: https://www.ingdirect.com.au/client/Login.aspx
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Maybe you are looking for

  • Workflow- Purchase order

    Hi When i was working on 800 Client for Workflow configuration i had the predefined template for Release Procedure for Purchase order i like to copy the same template and i have to work on my Business Requirement template if i want to copy that one s

  • BO3.1 to BO4DeskI to WebI report conversion using RCT (2 database)

    Hello, I have to convert reports from BO 3.1 to BO 4.0 version. I have a DeskI report which has 2 Freehand SQL and both are pointing to different databases. So my questions are: 1. Is it possible to convert DeskI report which uses multiple databases?

  • X6 setting default messaging application

    Hey,  I am a brand new X6 user, I am not event very familiar with Symbian S60 OS. I recently purchased the application known as ThreadedSMS because I like to see my text messages threaded as in conversation form. After I installed it, the original me

  • Forms in iweb, anyone?

    So, Here's my problem. I used "HTML SNIPPET" and inserted my code from GoogleDOCS. Form works great, EXCEPT when the user clicks "submit" it directs you to the GoogleDOCS page. Any way to change where the "submit" button is pointing? Any help would b

  • Is there a way to save Preferences

    I go into Preferences in Logic Pro 9 and click Midi>Sync Tab and change some things around so that my Akai MPK49 Midi Controller can function properly with Logic. Every time I start Logic or Open a New File, I have to go in and set those Preferences