PC Won't register - Iphone
Just got 2nd hand Iphone (4S) Tried to synch, message says my PC is not registered, followed instructions to register, message says already registered. Tried to delete all computors and start again, message say no compurters registered aaaaaagggghhh!
Synch
Synchronising
Registeriing Laptop Computer with Iphone
Reboot your computer and the iPhone for starters.
If you're on a Windows PC, connect the iPhone and open your Device Manager. To do that, click your Start Menu and do a search for Device Manager. Or if you're on Windows 8, open the Charms Menu on the right side and do the search from there. Once in the Device Manager, go down to Portable Devices and click the small arrow to open the sub-menu. One should say Apple iPhone. Right click on that and try to Update Driver Software. If that doesn't work, you can uninstall the driver, unplug the phone, then plug it back in to get it to reinstall the driver. That might take care of it.
Are you able to get a hold of a different Lightning cable just to be sure it's not your cable? I've seen instances where these cables get bent or twisted, especially at the Lightning connector end, and the wire inside the sheathing breaks even though the outside looks fine.
Similar Messages
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Sometimes touches won't register properly..
This is a problem that started happening about a week after I got the phone, but at that time it was barely happening.. I thought it was just a normal every-now-and-then thing. But I met up with some friends who all have iPhones, and I am the only one with a constant issue.
About three or four times a day, I will press a button on my Iphone and the button will darken (as if I pressed it), but when I let go, it goes back to normal and nothing happens. Also I will sometimes press somewhere on the screen and it will register the touch somewhere else on the screen.. this results in sometimes calling the wrong person, and not being able to hang up because it won't register when I press the 'end call' button.
It's a very frustrating problem.. I can only pray that Apple will be willing to fix it. I purchased the phone on release day.. I doubt warranty still applies..I have the same problem but im pretty sure its common. My old phone (which was replaced for other reasons..) had the same problem. But my new phone does too so its common I hope. As for the other problem, alot of times that happens to me there is some kind of gunk on the screen that messes it up just clean the screen and it should be fine.
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IMac won't register for icloud sync.
My iMac won't register to allow the sync to icloud. I click MobileMe preferences, sync, and Advanced to register and all it does is spin. I run 10.6.8 on the iMac but Lion on my Air which syncs fine, as do my iphone and ipad running ios5.
Youcan migrate MobileMe on SL to iCLoud beta.. but you'll have to get to Lion eventually.
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I plugged in my iPod and it needed an update. Before the update could complete it said there was an error and then closed the window. Now my iPod is stuck in the loading screen and won't register in iTunes. Please Help.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
ITunes won't pickup iPhone after downloading latest software
I recently downloaded the latest iTunes software 10.5.2 on my macbook pro and now my iphone won't register when I plug it in.
iTunes opens but it won't show any devices.
I've googled it and it seems a number of others have had similar problems. Some advised to trash the iTunes version and reinstall it but others said they did this and it worked for the first instance but after rebooting iTunes didn't pickup the iphone again.
Before I attempt this, has anyone out there had this issue and knows how to solve it?You have to upgrade to 10.6.8 to be able to download iTunes 11. The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. After you’ve installed that then use the 10.6.8 combo updater to finish it off. http://support.apple.com/kb/DL1399 You will need to be running 10.6.8 to access the App Store to order Lion, Mountain Lion or Mavericks. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply. -
Itunes won't recognize iPhone 5s on my computer but will on my brothers.
I have tried plugging my iPhone into my computer to sync it to my iTunes but it won't register my iPhone as a device so I'm unable to sync it. Though, when I go to my brothers computer and plug it into his, his iTunes recognizes it and will let me sync it. Is there some sort of problem with my computer? I have both my iTunes and iPhone up to date and everythings so I'm not sure what could be causing it. Please help!
Thanks!THANK YOU, this solved my problem, I've been trying to figure out the past 3 days, about 10 hours total!!!
Thanks, don't know how to mark you as helpful, but I have posted, in the 4th gen as similar, I can only do replies and don't know how to start my own thread! -
Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP
Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles. Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
On phone log I can see repeting next few messeges.
12:01:58a No DNS Server IP
12:01:59a Updating Trust list
12:01:59a No Trust List instaled
12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP) // at this time phone download SEP...xml file from CME
12:02:00a VPN Error: VPN is not Configured
on CME if issue DEBUG TFTP EVENTS i receive next few lines
*Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
*Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
*Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
*Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
here you can see verison info of CME
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 24-Mar-11 15:31 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
Processor board ID FGL1508252Y
3 Gigabit Ethernet interfaces
2 terminal lines
1 Virtual Private Network (VPN) Module
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
254464K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device# PID SN
*0 CISCO2901/K9 xxxxxxxxxxxxx
Technology Package License Information for Module:'c2900'
Technology Technology-package Technology-package
Current Type Next reboot
ipbase ipbasek9 Permanent ipbasek9
security securityk9 Permanent securityk9
uc uck9 Permanent uck9
data None None None
Configuration register is 0x2102
this is RUNNING CONFIGURATION
! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname ELTOSAN_ROUTER
boot-start-marker
boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
boot-end-marker
no aaa new-model
no ipv6 cef
ip source-route
no ip routing
no ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.5.1 192.168.5.10
ip dhcp excluded-address 192.168.5.200 192.168.5.255
ip dhcp pool phone
network 192.168.5.0 255.255.255.0
default-router 192.168.5.251
option 150 ip 192.168.5.251
ip dhcp pool data
relay source 192.168.2.0 255.255.255.0
relay destination 192.168.2.201
multilink bundle-name authenticated
crypto pki token default removal timeout 0
voice-card 0
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
fax protocol pass-through g711alaw
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 192.168.5.251 port 5060
max-dn 6
max-pool 6
load 9971 sip9971.9-1-1SR1.loads
authenticate register
tftp-path flash:
create profile sync 0005135312289902
voice register dn 1
number 207
allow watch
name GossaVM
label 207
voice register dn 3
number 101
name Dejan
label 101
mwi
voice register pool 1
id mac 000C.29C5.0011
number 1 dn 1
dtmf-relay sip-notify
username testvm password testera
codec g711alaw
voice register pool 3
id mac 04C5.A4B0.3B0D
type 9971
number 3 dn 3
presence call-list
dtmf-relay rtp-nte
username dejan password 1234
codec g711alaw
no vad
license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
hw-module ism 0
hw-module pvdm 0/0
redundancy
interface GigabitEthernet0/0
description INTERFACE INTERNAL
no ip address
no ip route-cache
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/0.2
description LAN DATA
encapsulation dot1Q 2
ip address 192.168.2.251 255.255.255.0
no ip route-cache
interface GigabitEthernet0/0.5
description LAN VOICE
encapsulation dot1Q 5
ip address 192.168.5.251 255.255.255.0
no ip route-cache
interface ISM0/0
no ip address
no ip route-cache
shutdown
!Application: SRSV-CUE Running on ISM
interface GigabitEthernet0/1
no ip address
no ip route-cache
shutdown
duplex auto
speed auto
interface ISM0/1
description Internal switch interface connected to Internal Service Module
shutdown
interface Vlan1
no ip address
no ip route-cache
shutdown
ip forward-protocol nd
no ip http server
no ip http secure-server
snmp-server community public RO
tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
tftp-server flash:United_States/g4-tones.xml
tftp-server flash:English_United_States/gd-sip.jar
control-plane
voice-port 0/0/0
voice-port 0/0/1
voice-port 0/0/2
voice-port 0/0/3
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/1/2
voice-port 0/1/3
mgcp profile default
gatekeeper
shutdown
line con 0
line aux 0
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password jebiga
login
transport input all
end
I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940 and I did not any kind of problem .
this is content of SEP....xml file for 9971
<device>
<deviceProtocol>SIP</deviceProtocol>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp priority="0">
<name>0.0.0.0</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<sipPort>5060</sipPort>
</ports>
<processNodeName>192.168.5.251</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<localCfwdEnable>true</localCfwdEnable>
<callForwardURI>service-uri-cfwdall</callForwardURI>
<callPickupURI>service-uri-pickup</callPickupURI>
<callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
<callHoldRingback>2</callHoldRingback>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>2</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<remotePartyID>true</remotePartyID>
</sipStack>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel></featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name></name>
<displayName></displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2" lineIndex="2">
<featureID>9</featureID>
<featureLabel>101</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>101</name>
<displayName>Dejan Rakic</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
<enableVad>true</enableVad>
<preferredCodec>g711alaw</preferredCodec>
<dialTemplate></dialTemplate>
<kpml>1</kpml>
<phoneLabel></phoneLabel>
<stutterMsgWaiting>2</stutterMsgWaiting>
<disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
</sipProfile>
<commonProfile>
<phonePassword>1234</phonePassword>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
<loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
<vendorConfig>
</vendorConfig>
<commonConfig>
<videoCapability>0</videoCapability>
<ciscoCamera>0</ciscoCamera>
</commonConfig>
<sshUserId>dejan</sshUserId>
<sshPassword>1234</sshPassword>
<userId></userId>
<phoneServices>
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<versionStamp>0131511014412102</versionStamp>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
</device>Hello,
I'm facing exactly the same problem, that is:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the postings to this Forum, but I have not been able to solve it.
In my case the commands voice register dn and voice register pool are OK.
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811# -
Can you register iPhone on one computer, then use the library from another?
My iTunes store doesn't work on my computer (ive tried to fix it - i think it's a virus on my computer), so what i thought i'd do is register my iPhone through my dads computer, then carry on using the iTunes library from my computer.
Is it possible to register iPhone on one computer, then use the iTunes library from another computer?.
-
Cisco SIP Phone 9971 won't register on CME 8.6
Hello,
I'm facing a very strange problem:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the related-postings to this and other Forum, but I have not been able to solve it.
One of the "potential solutions" was to make sure that the Phone had a Line configured.
But I think that the commands voice register dn and voice register pool are properly configured (see config below)
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#Thank you for your reply.
I did some debugs and the results are very strange!
This is what I got:
Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
From: ;tag=189c5db6bd09000260cf3daf-289a76d1
To: ;tag=52488-160A
Date: Mon, 24 Feb 2014 18:01:12 GMT
Call-ID: [email protected]
CSeq: 1000 REFER
Content-Length: 0
Contact:
Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:172.25.140.1 SIP/2.0
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
From: ;tag=189c5db6bd0900032df02e9c-25d79707
To:
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 01 Jan 1982 00:02:41 GMT
CSeq: 101 REGISTER
User-Agent: Cisco-CP9971/9.4.1
Contact: ;+sip.instance="
000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
6BD09";+u.sip!model.ccm.cisco.com="493";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
Expires: 3600
Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
But right after these errors, I get the following:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
====================
And when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
So apparently the Phone is actually registered!
However, the Phone screens still shows this message: Phone Not Registered.
So frankly I don't understand what's going on!
I really hope somebody can help. Thanks! -
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