PC Won't register - Iphone

Just got 2nd hand Iphone (4S) Tried to synch, message says my PC is not registered, followed instructions to register, message says already registered. Tried to delete all computors and start again, message say no compurters registered aaaaaagggghhh!
Synch
Synchronising
Registeriing Laptop Computer with Iphone

Reboot your computer and the iPhone for starters.
If you're on a Windows PC, connect the iPhone and open your Device Manager. To do that, click your Start Menu and do a search for Device Manager. Or if you're on Windows 8, open the Charms Menu on the right side and do the search from there. Once in the Device Manager, go down to Portable Devices and click the small arrow to open the sub-menu. One should say Apple iPhone. Right click on that and try to Update Driver Software. If that doesn't work, you can uninstall the driver, unplug the phone, then plug it back in to get it to reinstall the driver. That might take care of it.
Are you able to get a hold of a different Lightning cable just to be sure it's not your cable? I've seen instances where these cables get bent or twisted, especially at the Lightning connector end, and the wire inside the sheathing breaks even though the outside looks fine.

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  • Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP

    Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
    I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles.  Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
    On phone log I can see repeting next few messeges.
    12:01:58a No DNS Server IP
    12:01:59a Updating Trust list
    12:01:59a No Trust List instaled
    12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP)  // at this time phone download SEP...xml file from CME
    12:02:00a VPN Error: VPN is not Configured
    on CME if issue DEBUG TFTP EVENTS i receive next few lines
    *Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
    *Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
    *Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
    *Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
    *Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
    *Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
    here you can see verison info of CME
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Thu 24-Mar-11 15:31 by prod_rel_team
    ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
    ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
    System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
    System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
    Last reload type: Normal Reload
    Last reload reason: Reload Command
    Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
    Processor board ID FGL1508252Y
    3 Gigabit Ethernet interfaces
    2 terminal lines
    1 Virtual Private Network (VPN) Module
    4 Voice FXO interfaces
    4 Voice FXS interfaces
    1 Internal Services Module (ISM) with Services Ready Engine (SRE)
       Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    254464K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2901/K9          xxxxxxxxxxxxx
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package          Technology-package
                  Current       Type          Next reboot
    ipbase        ipbasek9      Permanent     ipbasek9
    security      securityk9    Permanent     securityk9
    uc            uck9          Permanent     uck9
    data          None          None          None
    Configuration register is 0x2102
    this is RUNNING CONFIGURATION
    ! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname ELTOSAN_ROUTER
    boot-start-marker
    boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
    boot-end-marker
    no aaa new-model
    no ipv6 cef
    ip source-route
    no ip routing
    no ip cef
    no ip dhcp use vrf connected
    ip dhcp excluded-address 192.168.5.1 192.168.5.10
    ip dhcp excluded-address 192.168.5.200 192.168.5.255
    ip dhcp pool phone
       network 192.168.5.0 255.255.255.0
       default-router 192.168.5.251
       option 150 ip 192.168.5.251
    ip dhcp pool data
       relay source 192.168.2.0 255.255.255.0
       relay destination 192.168.2.201
    multilink bundle-name authenticated
    crypto pki token default removal timeout 0
    voice-card 0
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    fax protocol pass-through g711alaw
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 192.168.5.251 port 5060
    max-dn 6
    max-pool 6
    load 9971 sip9971.9-1-1SR1.loads
    authenticate register
    tftp-path flash:
    create profile sync 0005135312289902
    voice register dn  1
    number 207
    allow watch
    name GossaVM
    label 207
    voice register dn  3
    number 101
    name Dejan
    label 101
    mwi
    voice register pool  1
    id mac 000C.29C5.0011
    number 1 dn 1
    dtmf-relay sip-notify
    username testvm password testera
    codec g711alaw
    voice register pool  3
    id mac 04C5.A4B0.3B0D
    type 9971
    number 3 dn 3
    presence call-list
    dtmf-relay rtp-nte
    username dejan password 1234
    codec g711alaw
    no vad
    license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
    hw-module ism 0
    hw-module pvdm 0/0
    redundancy
    interface GigabitEthernet0/0
    description INTERFACE INTERNAL
    no ip address
    no ip route-cache
    duplex auto
    speed auto
    no mop enabled
    interface GigabitEthernet0/0.2
    description LAN DATA
    encapsulation dot1Q 2
    ip address 192.168.2.251 255.255.255.0
    no ip route-cache
    interface GigabitEthernet0/0.5
    description LAN VOICE
    encapsulation dot1Q 5
    ip address 192.168.5.251 255.255.255.0
    no ip route-cache
    interface ISM0/0
    no ip address
    no ip route-cache
    shutdown
    !Application: SRSV-CUE Running on ISM
    interface GigabitEthernet0/1
    no ip address
    no ip route-cache
    shutdown
    duplex auto
    speed auto
    interface ISM0/1
    description Internal switch interface connected to Internal Service Module
    shutdown
    interface Vlan1
    no ip address
    no ip route-cache
    shutdown
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    snmp-server community public RO
    tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
    tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
    tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
    tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
    tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
    tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
    tftp-server flash:United_States/g4-tones.xml
    tftp-server flash:English_United_States/gd-sip.jar
    control-plane
    voice-port 0/0/0
    voice-port 0/0/1
    voice-port 0/0/2
    voice-port 0/0/3
    voice-port 0/1/0
    voice-port 0/1/1
    voice-port 0/1/2
    voice-port 0/1/3
    mgcp profile default
    gatekeeper
    shutdown
    line con 0
    line aux 0
    line 67
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line vty 0 4
    password jebiga
    login
    transport input all
    end
    I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940  and I did not any kind of problem .
    this is content of SEP....xml file for 9971
    <device>
    <deviceProtocol>SIP</deviceProtocol>
    <devicePool>
    <dateTimeSetting>
    <dateTemplate>M/D/YA</dateTemplate>
    <timeZone>Pacific Standard/Daylight Time</timeZone>
    <ntps>
    <ntp priority="0">
    <name>0.0.0.0</name>
    <ntpMode>unicast</ntpMode>
    </ntp>
    </ntps>
    </dateTimeSetting>
    <callManagerGroup>
    <members>
    <member priority="0">
    <callManager>
    <ports>
    <sipPort>5060</sipPort>
    </ports>
    <processNodeName>192.168.5.251</processNodeName>
    </callManager>
    </member>
    </members>
    </callManagerGroup>
    </devicePool>
    <sipProfile>
    <sipProxies>
    <registerWithProxy>true</registerWithProxy>
    </sipProxies>
    <sipCallFeatures>
    <cnfJoinEnabled>true</cnfJoinEnabled>
    <localCfwdEnable>true</localCfwdEnable>
    <callForwardURI>service-uri-cfwdall</callForwardURI>
    <callPickupURI>service-uri-pickup</callPickupURI>
    <callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
    <callHoldRingback>2</callHoldRingback>
    <semiAttendedTransfer>true</semiAttendedTransfer>
    <anonymousCallBlock>2</anonymousCallBlock>
    <callerIdBlocking>2</callerIdBlocking>
    <dndControl>2</dndControl>
    <remoteCcEnable>true</remoteCcEnable>
    </sipCallFeatures>
    <sipStack>
    <remotePartyID>true</remotePartyID>
    </sipStack>
    <sipLines>
    <line button="1" lineIndex="1">
    <featureID>9</featureID>
    <featureLabel></featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name></name>
    <displayName></displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    <line button="2" lineIndex="2">
    <featureID>9</featureID>
    <featureLabel>101</featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name>101</name>
    <displayName>Dejan Rakic</displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    </sipLines>
    <enableVad>true</enableVad>
    <preferredCodec>g711alaw</preferredCodec>
    <dialTemplate></dialTemplate>
    <kpml>1</kpml>
    <phoneLabel></phoneLabel>
    <stutterMsgWaiting>2</stutterMsgWaiting>
    <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
    <dscpForAudio>184</dscpForAudio>
    <dscpVideo>136</dscpVideo>
    </sipProfile>
    <commonProfile>
    <phonePassword>1234</phonePassword>
    <callLogBlfEnabled>2</callLogBlfEnabled>
    </commonProfile>
    <featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
    <loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
    <vendorConfig>
    </vendorConfig>
    <commonConfig>
    <videoCapability>0</videoCapability>
    <ciscoCamera>0</ciscoCamera>
    </commonConfig>
    <sshUserId>dejan</sshUserId>
    <sshPassword>1234</sshPassword>
    <userId></userId>
    <phoneServices>
    <provisioning>2</provisioning>
    <phoneService  type="1" category="0">
    <name>Missed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/MissedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="1" category="0">
    <name>Received Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/ReceivedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="1" category="0">
    <name>Placed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/PlacedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="2" category="0">
    <name>Voicemail</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/Voicemail</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    </phoneServices>
    <versionStamp>0131511014412102</versionStamp>
    <userLocale>
    <name>English_United_States</name>
    <langCode>en</langCode>
    </userLocale>
    <networkLocale>United_States</networkLocale>
    <networkLocaleInfo>
    <name>United_States</name>
    </networkLocaleInfo>
    <authenticationURL></authenticationURL>
    <directoryURL></directoryURL>
    <servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    </device>

    Hello,
    I'm facing exactly the same problem, that is:
    a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
    I have read all the postings to this Forum, but I have not been able to solve it.
    In my case the commands voice register dn  and  voice register pool are OK.
    So frankly, I have no idea what I could be missing.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
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    name Phone 1
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    number 1002
    description Phone 2
    name Phone 2
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    ephone-dn  3
    number 1003
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    ephone  3
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    number 1002
    description Phone 2
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    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
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    ephone  2
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    C2811#

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    To: ;tag=52488-160A
    Date: Mon, 24 Feb 2014 18:01:12 GMT
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    CSeq: 1000 REFER
    Content-Length: 0
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    Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
    From: ;tag=189c5db6bd0900032df02e9c-25d79707
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    Date: Fri, 01 Jan 1982 00:02:41 GMT
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    Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
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    Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
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    Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
    Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
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    Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
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    Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
    ====================
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      Privacy button is disabled
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    codec  g711ulaw bytes 160
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      after-hours-exempt   FALSE
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      Total SIP phones registered: 1
      Total Registration Statistics
        Registration requests  : 4
        Registration success   : 4
        Registration failed    : 0
        unRegister requests    : 0
        unRegister success     : 0
        unRegister failed      : 0
        Attempts to register
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        Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
        Last unregister request time :
        Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
        Unregister success time      :
    C2811#
    So apparently the Phone is actually registered!
    However, the Phone screens still shows this message: Phone Not Registered.
    So frankly I don't understand what's going on!
    I really hope somebody can help.  Thanks!

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