PC World/Currys/Dixons Vouchers

Hi there, my iBook has just died and as part of my warrenty they have replaced the value with vouchers to be used at the above stores to replace my ibook.
When I rang to enquire about MBP stock they just replied by saying they havnt had any in to date and dont know when they will be getting any as they still have Powerbook stock. They did however confirm that they will be getting some in in the near future. - for all I know this could be a few months.
Basically I am just wandering if anyone has any cunning ideas/tips I could use to maybe get cash to buy direct from apple - for example the xbox community hinted that while Game were only selling 360's in bundles there customer service agreement stated they must refund so I bought a package of 5 games and returned 4 for the full price. Is it possible to buy a computer for £900 (thats the value of the vouchers) walk out the shop return and ask for a cash refund? If I were to contact apple would they be able to tell me when these resellers will be getting stock etc?
Thanks for any ideas

Hi there, my iBook has just died and as part of my
warrenty they have replaced the value with vouchers
to be used at the above stores to replace my ibook.
When I rang to enquire about MBP stock they just
replied by saying they havnt had any in to date and
dont know when they will be getting any as they still
have Powerbook stock. They did however confirm that
they will be getting some in in the near future. -
for all I know this could be a few months.
Basically I am just wandering if anyone has any
cunning ideas/tips I could use to maybe get cash to
buy direct from apple - for example the xbox
community hinted that while Game were only selling
360's in bundles there customer service agreement
stated they must refund so I bought a package of 5
games and returned 4 for the full price. Is it
possible to buy a computer for £900 (thats the value
of the vouchers) walk out the shop return and ask for
a cash refund? If I were to contact apple would they
be able to tell me when these resellers will be
getting stock etc?
Thanks for any ideas
Try your local Apple store before 12:00 PM. Fry's Electronics carries them too. I picked up 3 in one day.
William

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Equium L20-197 - memory issue

I have memory issue with L20 computer pc-world and currys are selling the L20 with following spec 256mb main memory and 128mb video memory(not up to 128) when that is not the case first of all the memory is shared and it takes 64mb out of main memory and when you try to up video memory in bios it will not let you up it to 128 unless you install another stick of main memory has anybody else noticed this problem? i know the previous L10 model with the intel video chipset was supposed to allocate video memory dependant on load but there is no mention of this on the ati chipset model. any ideas!!!

This information is for anybody with Memory issues
Concerning a TOSHIBA EQUIUM L20-197 Laptop, purchased from PC World or Groups (PC World/Currys/Dixons)
I purchased this laptop for Christmas for my daughter,
The sales man assured me at the time that he would recommend buying Norton internet security suite, because it was half the price when you buy any PC or Laptop.
What he did not tell me is, when you load the Norton software, the operating system is so slow it is just about unusable!
This problem is down to memory issues, the motherboard should have 256MB, but the operating system only gets 192MB due to the Graphics card steeling 64MB.
The answer to this problem is firstly the Graphics card should be set to 128MB in the Bios setting; this is not possible with the memory only being 256MB on the motherboard.
Secondly, the minimum requirements for Norton internet Security and Windows XP is 256MB not 192MB.
Being an Engineer myself and pointing out this to the Manager at PC World, he allowed me to purchase the memory locally and refunded the difference due to the price.
I purchased 512MB DDR2 533PC-320 for 27.48 the Toshiba now works like a dream.
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IMovie is lying to me about disk space!

Hi,
Recently I tried to import a 1.53GB .mov file into an iMovie project.
I currently have 12.7GB of free space on my HD, but when I tried to import the file, I am told there is not enough disk space! What is this lie and why is iMovie telling me it?
So what can i do (short of moving files off my HD) to free up more disk space if it refuses to believe I have enough??
Thanks
James

"..imported it using Windows Movie Maker (because there are no Mac drivers available.."
You don't need any Mac drivers.
All you do to import from the TRV 255E is to plug a 4-pin-to-6-pin FireWire (..Sony call it "i.Link", and it's also called "DV"..) cable into the camera, into the i.Link/DV socket, and plug the 6-pin end of the cable into your Mac. Your Mac - and iMovie - should instantly recognise the camcorder.
Unlike using Windows, Macs will just have a look and see what's connected to them, and will adjust themselves to accept whatever's there (..without putting up a notice saying "New Hardware Detected - do you want to install this driver, or that driver, or what Windows thinks is most appropriate, or the driver you have on a disc?" etc, and then restarting, and then saying "New Hardware Detected - installing appropriate driver", and so on, and so forth).
Forget drivers. You can import directly from your camcorder into iMovie just by connecting the camera to a Mac. All your conversions (..into Windows, into a DVD movie, etc..) have compressed the original material into an ineditable state. So it's had to be -e-x-p-a-n-d-e-d- again into an editable format for use with iMovie ..merely because you've gone all around the houses to get it into iMovie.
A straight import into iMovie directly from the camcorder of a 33 minute movie would use up about 6.5GB of hard disc space (..or about 13GB per hour). The total space needed for a 45 min iMovie project would be roughly 9.75GB. That's if you'd imported directly from the camcorder.
All this "in-betweening", though has meant that you've had to store the 1.3GB file, then you've needed 6.5GB space to expand it into, and you've needed, say, 13GB space to handle the intermediate unwrapping and temporary storage of the original while it's being converted into that 6.5GB editable version.
If you still have the original material on miniDV tape - which you had before importing it into Windows Movie Maker - then buy or borrow a 4-pin-to-6-pin FireWire/DV/i.Link cable ..which looks like this:
..and throw away all the various bits of weird video which you've put on your Mac, and just connect the camera to the computer, open iMovie, and import the footage directly from the camcorder.
(If you're in England, you can get one from PC World, Jessops, Dixons, Currys, etc, or any shop which sells electronic bits or camcorders.)
You'll need 6.5GB of hard disc space to capture 33 mins' worth of video directly from the camcorder - that 1.3GB was severely compressed! - and you'll need about the same again of empty space for editing (..chopping and re-arranging..) the video, and you'll need to have some more empty space, equivalent to about 10% of your Mac's total hard disc space, to keep spare for your Mac to use for "housekeeping", note-taking, etc. (..So if your Mac has, for example, an 80GB hard disc in it, aim to keep at least 8GB empty, for the Mac's own use.)
See how that works!

Difference between Qosmio X500-13P and X500-148?

I'm considering buying a Qosmio X500 and I've noticed that the only 2 models listed on this site are the 148 and 149. Currys, Dixons, PC World etc are all selling a X500-13P model which seems to be very similar to the 148? What's the difference between these models? The 13P is about 500 cheaper so I'm wondering what the 148 model has that makes it so much more expensive?
Nic

heh
I honestly wish I could but sadly this is a near year od issue.
R780 march last year overheating badly withing 4 month.
Swapped for a HP DV7 overheating within 4 month
Swapped in Nov for a Envy overheating within 2 weeks exchanged for same model as told I must take a direct store replacment not a online model 6 weeks later took the George Foreman grill back with it toasting at what I have found tonight to be well over 110C (seems thats the sensor max)
On the last return I was given a new receipt as if it was a fresh sale so a new 12 month warranty.
Can't get my money back as used and outside of 30 days so they where saying store swap again problem is the in store stuff is your bog standard consumer stuff so they agreed to allow a swap for a online model so stuck waiting till they get somehting suitable online Asus G73 or Qosi.
Spoke to Toshiba yesterday and they expect the -150 to be online with toshiba direct Uk by the end of this week so its a case of when pcworld will get them.
Situation is getting worse as I actually burned my arm on the bloody thing today unfortunately my job dictates I have to be in game (community rep on a MMORPG) have dropped graphics to minimum resolution and settings but still going obscenely hot if I havent got a resolution by the end of the week then I think I'll have to return it on H&S grounds then work round at a mates house until PCW actually get a suitable model online.

Soon-to-be Macbook Pro convert asks questions

Hi there!
I have had Windows PCs in the past and i want some change. i want to do things more quicker & simplier. I have been researching for the past week or so a comparison on Apple Macs and the latest crop of Windows 7 laptops and i wanted to ask questions so i can convince myself if a Mac (in particular the Macbook Pro) is the one for me:
1. Price
The Cheapest Macbook Pro is down for £999. with the same (or less) of the price for a Windows 7 laptop i can have a high-end laptop with a little more specs inside (disregarding wether you "need" the specs or not). Why buy a Mac?
2. Camera
Does the FacetimeHD Camera allow for 3rd-party chat like Skype, Facebook video chat, Google talk or Yahoo Messenger?
3. Bluetooth
With Bluetooth on-board will it allow sending or receiving files from a non-Apple device? and/or will it allow 3rd-party peripherals such as webcam,keyboard, mice or speakers to work (i.e. compatibility)?
4. DLNA
The Macbook Pro doesn't seem to have DLNA on-board. what if i want to "throw" files to my TV via my PS3 will i need another Apple peripheral to do that?
5. microSD card slot
Is the microSD card slot universal and is compatible with most if not all types?
6. Keypad
It does say somthing as "multitouch". would that mean pinch-to-zoom photos/videos/websites? swiping as well?
7. Software & Programmes
I like my Windows 7 laptop as i can download almost any WIndows-compatible softwares & programmes. things such as a browser (Firefox & Chrome), music management (3rd-party alternative to iTunes), anti-virus, etc. Will the Macbook Pro "in general" allow us to do that as well?
8. Web Apps
Much i am not familiar with these web apps. All i know is they are just like apps on a smartphone. The Google Chromebook was built for the web and has loads of web apps on its Market. does Apple have a similar system? can i download Apple and also Google web apps on the MBPro?
9. USB ports
The MBPro has USB ports but can i insert any 3rd-party external/portable hard drive in order to view files such as JPEG photos, MP3 files or AVI movies?
Do i need to download a 1st-party or 3rd-party software in order to view/play those said files?
10. Uploading & Editing photos
Say i have a 32GB microSD card with photos or videos. i want to upload them to Facebook or Flicker or videos onto Youtube. i can do that on the Macbook Pro can i? do i need a 1st-party or 3rd-party software to do that?
I'm also into basic editing of photos like with Picassa. is there a similar/equivalent product to edit a photo? (like cropping,sharpness, background effects, etc.) and after editing the photo can i easily save it on my Mac and attach as an email?
11. Hard Drive
I read its an SSD-type. but can i easily partition the hard drive into equal or uneven parts? do i need a 1st-party or 3rd-pary software in order to do that? (the reason being so to organise my files properly and avoid "errors" in them)
12. Fan Noise
I have a 1-year old HP Windows 7 laptop and after watching a movie for an hour the fan starts to become noisy and heats up after 2 hours. do i need to worry about fan noise or overheating with the MB Pro? does it have a fan or an exhaust?
13. Warranty & Buying
What is the standard local UK/EU warranty and what does it cover? do i have a choice of an "extended" warranty? or can i just bring in my MB Pro for repairs only on an Apple store or a PC World/Currys store? would it be free if its in an Apple store?
What are the advantages of buying one at an Apple store? more perks/benefits/deals,etc.?
14. Wallpapers
can i change the wallpaper easily on a MB Pro like in a Windows 7 laptop?
15. Startup & Shutdown
I have heard both processes are quick and fast but is it just a one-touch/one-button thing? (unlike with Windows 7 you have to go to the symbol then...you know what i mean)
16. Speakers & 3.5mm jack
Does a MB Pro have dual stereo speakers? do they have any other effects (or say equalizers) i can change or tweal to make it more louder or more surround in sound? can i connect any standard speakers on the standard 3.5mm headphione jack?
17. Games
Now, lets face it. most games are on the home consoles then second is for the PC. i want to ask first: can i download games on iTunes and be able to play them on my MB Pro? (e.g. an iPad game) and say if i have a Google account can i (in theory) download games off the Android Market to play on my MB Pro?
18. Browsers
Safari might be better & faster than IE but i like mine Chrome. can i download ANY 3rd-party browsers (like Chrome or Firefox) on the MC Pro?
19. Antivirus
No need? and why?
20. OS
Does the MB Pro come with the latest OS X and with back-up disc on the box?
21. Updates
Like any PC or smartphone how often does Apple release updates for its Macbook range? and how do i update mine?
That is all for now.

well..it is a long list but I will answer as many as I can.
onslaught wrote:
1. Price
The Cheapest Macbook Pro is down for £999. with the same (or less) of the price for a Windows 7 laptop i can have a high-end laptop with a little more specs inside (disregarding wether you "need" the specs or not). Why buy a Mac?
http://www.apple.com/why-mac/
2. Camera
Does the FacetimeHD Camera allow for 3rd-party chat like Skype, Facebook video chat, Google talk or Yahoo Messenger?
I know for sure it works with Skype, not sure about the others as I do not use them.
5. microSD card slot
Is the microSD card slot universal and is compatible with most if not all types?
Cards that conform to the SD 1.x, 2.x, and 3.x standards should work. The SD card slot can use cards that are Standard SD (Secure Digital) 4 MB to 2 GB, SDHC (Secure Digital High Capacity) 4 GB to 32 GB, and SDXC (Secure Digital Extended Capacity) 4G B to 2 TB. MMC can also be used in this slot. MiniSD, MicroSD, and higher density formats like MiniSDHC and MicroSDHC can also work with the use of "passive" adapters that conform to the width and thickness specifications listed above.
http://support.apple.com/kb/HT3553#3
6. Keypad
It does say somthing as "multitouch". would that mean pinch-to-zoom photos/videos/websites? swiping as well?
Yes. http://support.apple.com/kb/HT3211
7. Software & Programmes
I like my Windows 7 laptop as i can download almost any WIndows-compatible softwares & programmes. things such as a browser (Firefox & Chrome), music management (3rd-party alternative to iTunes), anti-virus, etc. Will the Macbook Pro "in general" allow us to do that as well?
There are Mac compatible versions of Firefox and Chrome (I use both). You don't need anti virus on a mac unless you also have Windows installed on a seperate partition.
8. Web Apps
Much i am not familiar with these web apps. All i know is they are just like apps on a smartphone. The Google Chromebook was built for the web and has loads of web apps on its Market. does Apple have a similar system? can i download Apple and also Google web apps on the MBPro?
Apple has the App store where you can access free and paid apps. I have used Google Chrome Apps on the Chrome homepage (anrgy birds).
10. Uploading & Editing photos
Say i have a 32GB microSD card with photos or videos. i want to upload them to Facebook or Flicker or videos onto Youtube. i can do that on the Macbook Pro can i? do i need a 1st-party or 3rd-party software to do that?
I'm also into basic editing of photos like with Picassa. is there a similar/equivalent product to edit a photo? (like cropping,sharpness, background effects, etc.) and after editing the photo can i easily save it on my Mac and attach as an email?
Yes, Macs have a built in photo software that will do this. It is called iPhoto
11. Hard Drive
I read its an SSD-type. but can i easily partition the hard drive into equal or uneven parts? do i need a 1st-party or 3rd-pary software in order to do that? (the reason being so to organise my files properly and avoid "errors" in them)
Yes you can partition you hard drive as you like without any additional software
12. Fan Noise
I have a 1-year old HP Windows 7 laptop and after watching a movie for an hour the fan starts to become noisy and heats up after 2 hours. do i need to worry about fan noise or overheating with the MB Pro? does it have a fan or an exhaust?
MacBooks tend to run hot when doing intense things, such as watching movies or using demanding programs. The 13" models have 1 fan and the 15" and 17" models have 2 fans.
14. Wallpapers
can i change the wallpaper easily on a MB Pro like in a Windows 7 laptop?
Yes.
15. Startup & Shutdown
I have heard both processes are quick and fast but is it just a one-touch/one-button thing? (unlike with Windows 7 you have to go to the symbol then...you know what i mean)
You can shut down the mac in a similar manner like on a PC or use a keyboard shortcut.
13. Warranty & Buying
What is the standard local UK/EU warranty and what does it cover? do i have a choice of an "extended" warranty? or can i just bring in my MB Pro for repairs only on an Apple store or a PC World/Currys store? would it be free if its in an Apple store?
What are the advantages of buying one at an Apple store? more perks/benefits/deals,etc.?
Every new mac comes with a 1 year hardware warranty and 90 days of phone support. You can purchase an extended warranty which will provide a total of 3 years of hardware warranty and phone support. It is called AppleCare. Here is what it covers: http://images.apple.com/legal/warranty/docs/cpuwarranty.pdf
16. Speakers & 3.5mm jack
Does a MB Pro have dual stereo speakers? do they have any other effects (or say equalizers) i can change or tweal to make it more louder or more surround in sound? can i connect any standard speakers on the standard 3.5mm headphione jack?
In my opinion, the speakers on the 13" MacBook Pro are sub par. I can't say how they are on the other models. They only have basic adjustments for the internal speakers. You should be able to hook up any external speakers that fit in the jack.
17. Games
Now, lets face it. most games are on the home consoles then second is for the PC. i want to ask first: can i download games on iTunes and be able to play them on my MB Pro? (e.g. an iPad game) and say if i have a Google account can i (in theory) download games off the Android Market to play on my MB Pro?
You can download games from the App store and play them as long as your mac meets the games requirements. For gaming, I would suggest a 15" or 17" model as they have 2 graphics cards, the 13" only has 1 graphics card. Apps for iPads can not be played on mac computers, they are specific for iDevices or Macs. Not sure about the Android question.
18. Browsers
Safari might be better & faster than IE but i like mine Chrome. can i download ANY 3rd-party browsers (like Chrome or Firefox) on the MC Pro?
I have Safari, Firefox, Opera, and Chrome on my mac. Internet Explorer stopped support for macs in 2005.
19. Antivirus
No need? and why?
Read this: http://www.reedcorner.net/guides/macvirus/
20. OS
Does the MB Pro come with the latest OS X and with back-up disc on the box?
No. It has a built in recovery partition. Read this: http://support.apple.com/kb/HT4718
21. Updates
Like any PC or smartphone how often does Apple release updates for its Macbook range? and how do i update mine?
Yes, Macs have "software update". Updates are released as Apple determines they are necessary. You can chose to have it look for software updates in certain intervals or you can easily do it manually.
Not bad. 18/21 questions answered

Utter Disappointment in BlackBerry (RIM) quality standards producing the Playbook

I owned a Blackberry Playbook for a little less a week, well really/technically I owned 6 different Playbooks in just under a week.
I had pixel problems with each and every Playbook, and had great service from the retail outlet, PC WORLD/CURRYS where they would exchange even for one faulty pixel.
I would be keen to know of others experiences, are there any people who know 100% they have a completely pixel defect free screen? I doubt it. I found a near perfect screen would always be spoilt by a dead or stuck pixel, even on one where it was not very noticeable it was there and ruined the product.
I spoke to Blackberry support on 3 different occasions, ease representative told me the screen "should" be perfect and if I exchanged the product I would be extremely unlucky to receive a PB with a faulty screen. Yes 6 out of 6 devices were faulty.
Its a shame as I really liked the interface, the size and usability of the device, but although I know I'm a hard task-master, I demand 100% defect free devices when they are brand new out of the box, if they have any defect, I expect a discount. 1/2 pixels being stuck/dead may not be considered a defect by RIM, but for me it is unacceptable and would really ruin my enjoyment of the product. Also I believe companies should have to display such policies clearly on the outside packaging as from my point of view, it is not a reasonable policy.
I am considering purchasing a PB direct form the BB store, but I fear that I will meet the same disappointment, and find myself in a return cycle through the post system which will become very tiresome.
Please post your experiences of buying your playbooks, gripes or commendations, unfortunately I currently don't have one as 6 faulty devices was too much, but I would be keen to see if it would be worth trying again.
Thanks
Andy

Ok, So I bought a Playbook from the BlackBerry Store, it arrived today, 1 dead pixel, 3 white specs, I think they are dust due to that they can be seem even when the screen is completely off. That's device number 7 that is faulty!
So I need to return it, who do I contact? I try the technical support line, the lady was pleasant but it took 15 minutes (total call length 30 mins) for her to go away to talk to her manager to see what they can do for me, to confirm they could do an advanced exchange.
I was emailed some terms and conditions that I am supposed to accept for this advanced exchange, but it references repair in these terms and conditions (which a second support person said is just their standard terms even for a new exchange), but my real problem lies with if I agree to the exchange, does this reset my cooling off period (distance selling regulations UK) which enables me to return a device with even 1 pixel defect or does it count as a Warranty exchange and therefore remove my standard Consumer Rights from being reset upon receiving the new item?
I sent a long email to the [email protected] which stated I had contacted the technical support, and I got a reply email (yes very timely) within a couple of hours which basically just says
To whom it may concern,
Thank you for contacting order support. Have you already contacted technical support about this problem?
Thank you,
xxx.
Order Support
Shopblackberry.com
I have xxx for the representatives name, but it doesn't even reference my name given in my email, this is not good customer service.
I fear I will have to just get a refund as otherwise I can see myself being stuck with a device with defects I'm not happy with.
I also think that it is probably a rare few lucky people who receive defect free screens on their playbooks, as I have had 7 in a row it can hardly be just bad luck on my part can it...
Disgruntled and dejected
Andy

Magsafe Power Issues -

Hello all,
To start, never had a problem with my mac before.
A few days ago, i came home from work and my laptop will not charge at all =[
The light on the magsafe is a dim green when it is plugged in and not plugged in.
I dont know what to do! Shall i take it back to an apple shop and see if they will replace the magsafe with the laptop being (1 month) out of warranty?
*Also. Just a word of warning. PC WORLD/CURRYS "Whatever happens" insurance does not cover Apple products, yet they still sell it to people who buy Apple.*
I took it to PC WORLD and they told me I will be getting a full refund for the insurance i have paid for and it will take THREE WEEKS to fix.
Sorry to keep going on and on, but now my laptop is over a year old, with being sold unusable support for the mac, is it true i can not buy AppleCare for it?
Thanks
Daniel

Here is a link for troubleshooting a Mag-safe connector:
http://support.apple.com/kb/TS1713
Also check the power port on the computer itself for any debris which might be preventing good contact.
You might want to also try a SMC reset:
http://support.apple.com/kb/HT1411?viewlocale=en_US
If no joy, by all means go to an Apple Store. They will have known good power adaptors to try, and can help you to determine exactly what is wrong so that you will know exactly what you need to get.
To charge a battery, the Mag-safe has to work, the battery has to be good, and the power board that contains the power port has to be good. All 3. The Apple Store will have everything needed to do the troubleshooting, and they will be happy to do it for you.
Good luck!

Just plugged in my wireless printer and need assistance please - can anyone help me to start printin

just plugged in my hp deskjet 3070A e-ALL-IN-ONE SERIES and want to do a test print - I'm not sure what I am doing and don't want to make any stupid mistakes - the software was loaded on to my new hp laptop when I bought it from PC world/currys - can anyone "talk me through" the basics that I need please?
sorry to be such a wuss but am okay once I know what to do - if I get in a jam when first trying, I get a bit worried about what to do so would much rather get it right first time and then I can go on from there
thanks in anticipation ...

Since you installed it, just follow what the manual and instructions say and print away....
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

How good are the Yoda 10 and 8 as a budget priced tablet?

I have a Nexus 7 which I love It has such a sharp screen and is very fast
But want something bigger
Don't know a thing about the Yogas
Are they any good? Would use for videos emailing photos etc
Got to have a clear screen a sd card slot and maybe the otg cable facility to connect to memory stick or tv
Thanks
If you have one but wouldn't recommend is thre another better?
Only want to spend £200

I'm quite impressed with my Yoga 10 - it's stable, pretty quick and does what I need it to.
I'd say for your needs though, there'd be one thing holding it back - the screen. In short, it's pretty lacklustre.
The resolution isn't all that high given what some flagship devices have; the colours appear a little washed out (to my eyes at least) and there is a noticeable yellow tint to the overall display.
I negate the yellow tint with an app called Screen Adjuster (basically allows you to specify a colour filter to put 'over' the screen), and it doesn't really cause me any problems and I don't tend to notice it. If you're going to be watching a lot of video however then finding the right 'balance' for the colour filter could annoy you, and the lack of vibrancy will certainly take something away from the whole experience.
Other than that, it's a more than capable device IMO. The battery life is fairly marathon-esque - I can usually go about 2 or 3 days with my usage (heavy web use, some image editing, downloading) until I need to charge.
People give MediaTek (the guys who make the processor) a lot of grief, but I personally find this MediaTek chip to be a lot more stable than the Tegra 3 in my old Transformer Prime.
The much-talked about multi-mode stuff? Mostly just marketing, but the kickstand at the back does come in handy if you're typing a long email or web post, or if you want to use the tablet as a kind of radio (I have Spotify on mine, I stand it up on my desk when I'm working and I can glance over at it to see what's playing etc).
So in summary, I think the display may be the dealbreaker for you. My suggestion would be to buy one from PC World/Currys etc, basically somewhere that'll give you a no-fuss return policy and try it out for a week. If you don't like it, you generally get either a 14 day or 28 day return period.
Either that or up your budget and grab a Nexus 10.

Envy 6-1010ea Display cover broken

Hi ,
I have an Envy 6-1010ea for 5 months now and something has broken.
The display back cover has a plate in which the hinge is screwed onto. The plate is bonded onto the display cover and has come apart from the actual display cover causing the display only to be supported by one hinge and unabling me to close the laptop.
What can I do to get it repaired? I need it for uni and cannot spend much to repair it.
Thanks,
Anthony

ineaxm wrote:
Hi
I've suffered the same problem with my HP Envy - bought 8 months back here in the UK. Not sure which region you're in - did you actually approach HP or your retailer with the broken hinge seeing your machine was only 5 months old and under warranty - no doubt you saw countless other people in the same boat as you on the following thread - http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Frustrated-with-HP-Envy-6-1001TX-hinges-sna...
I just posted on that thread asking if UK owners had any joy with HP fixing under warranty. Would be interesting to know how you got on.
Thanks
Hi,
I read the thread. PC World Currys refused to fix it and I think that HP returned a laptop without fixing it too. I would contact HP customer support as PC World store assistants - customer support are not always competent at least from my experience and I do not buy anything from them at all. If users describe what's wrong and how many there are HP should understand and repair it for free as a design fault.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Are PC World (UK) iMacs the exact same Spec as those bought in the Apple Store?

I am looking to purcahse a 27" iMac Late 2013 model (Haswell).
I have vouchers for Currys/PC World stores in the UK and want to know if the iMacs available in these stores are the same technical specs as those bought off the shelf in an Apple Store?
I ask as some of the technical specs given in their online literature seems to differ from those described on the Apple site.
I am looking to buy the £1,749 version but note that on the PC World website M-EO89B/A it doesn't show the processing speed to be 3.4Ghz but 3.2Ghz, which is the spec for the 'cheaper' 27". It also doesn't show the 802.11ac but 802.11n.
However, if I am going to pay out this money then I want the best system available. So are the specs the same or is this just poorly worded descriptions on their site?
Thank you.

You should take it up with PC World, if possible with the store manager. If they're promoting the ones you have seen that is one thing, if it is standard stock, that is another. In the case of the latter, ask if they can order to the specifications you prefer and make your order conditional on that. And if that were possible, ask if the machine will be pre-loaded with Mavericks.

World of Apps Redemtion Issue (No luck trying to m...

November 22, I ordered two new Lumia's. A 1520 and a 2520. Both should qualify for the Nokia world of apps promotion but currenlty I am not able to successfully redeem...
I registered and tried submitting my product IMEI for my two new Lumia's and while one was declined (the 1520 IEMI) the other succeeded after a few tries (the 2520).
Once I recieved my voucher though via email i was unable to redeem it, it was rejected as already claimed.
So trying to find contact infomation to inquire about how to properly redeem my newly registered devices so I can get my world of apps access. I should get two 20$ vouchers... one for each device.
There is no customer support email other then these discussions.
Is this futile or can someone help me out with my current issue?

Hi JefferyStover,
Indeed, you have to contact your local Nokia Support. You may also refer to this post: http://discussions.nokia.com/t5/Phone-Applications/Free-20-App-Voucher/m-p/2350151#M40828

Problem using Priority Moments in Currys

I tried to use the Priority Moments app in Currys today to buy an iPad. The offer is for £30 off a spend of £400 or more. The Terms & Conditions state that the offer excludes iPhones but makes no mention of other Apple products. The code failed as the Currys system claimed that it was invalid, and as the manager refused to give me a discount I didn't make the purchase. I could find how to tweet O2 about this but I couldn't find any other way of reporting the problem. Just wondering if any one else has had a similar experience with Currys/PC World.

I followed the advice of and contacted [email protected] . I've received the following response: I confirm that Apple products are excluded from the offer. For more information regarding the O2 Priority Term's and Condition's please contact O2 customer service.
The Priority T&Cs for this offer still states "Excludes all Apple iPhones" so I'll contact [email protected] to let them know that the information is incorrect.

WIN £100 Vouchers - Community Competition

Hi everyone
The first clue in our Spot the Community Manager competition links to a post in the Broadband board so I thought i'd post it here too! If you can find the post hinted at below, keep a note of the URL, (there's a different one each day Mon-Fri) send them all to me and you could win £100 Amazon Vouchers...
Here's the first clue:
If you are on the front page of the community and click on the broadband tag you will get a list of posts that have been tagged with the word broadband. Find the post about broadband dropping when the user switches on their TV… you might spot me there! This is what you are looking for:
Remember to copy and paste the thread URL and send to me in a private message.
Full details and terms and conditions for the competition can be found here
Good Luck!
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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For me the top tip is to visit several times a day and read widely. You learn a lot that way! And never be afraid to ask a question
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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WIN a kindle or £50 Amazon Vouchers in our Birthda...

Hi Everyone
It’s time for our birthday prize draw and as it’s our 2nd birthday there’s 2 prizes! Enter the draw and you could win a Kindle or £50 of Amazon Vouchers.
Birthdays are a time for celebration and we want to hear your stories of your favourite birthday!
How to enter
To enter, simply post a reply to this thread answering the question ‘What’s the best birthday or birthday celebration you’ve ever had and why? And that’s it! There will be 1 winner who will get £50 worth of Amazon Vouchers and 1 winner who will get a Kindle.
The winner will be the first valid entry chosen at random after 7th February 2012.
Read full terms and conditions for the Prize Draw here
Looking forward to reading your birthday stories. Good Luck!
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

My best birthday was my last one when I turned 60 an age due to ill health I never expected to reach. Every member of my family came and my daughters had turned the living room and dining room in to a Chinese paradise with hanging lanterns and dragons and many more items. Home made Chinese food was fabulous and I was able to sit in my chair and enjoy them all enjoying themselves especially my adorable grandchildren. It felt like life was complete. They had all made such a fabulous effort two days after Christmas and two days before my youngest daughter (29) was due to get married. I was able to watch the wedding via a video link.
A superb birthday filled with love.
My wife had even unearthed the birthday cake recipe my mother had used during my childhood and made that for me which topped everything off!
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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PC World/Currys/Dixons Vouchers

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