PC World say you cannot transfer bookmarks from an old Vista laptop to a new Windows 8.1 system.

I bought a new HP Pavilion laptop from PC World and paid to have the files tranferred from my old laptop to the new one. When I couldn't find my bookmarks they then told me they could not be transferred. Is this correct or can I still retrieve them? I still have the old laptop. I used Firefox on the old laptop as on the new with the same e-mail address and password.

Every web browser that I have ever seen has had a method for exporting bookmarks in the standard bookmarks.html format.
In Firefox - {Ctrl + Shft + B} to open the Library > Import & Backup -> Export Bookmarks to HTML
or the Backup option

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