Pci-e tuner card not recognized on z68ma-ed55

I just built a new system using the z68 motherboard and everything seems to be working except my hauppauge hvr1800 tv tuner. I was hoping maybe some of you experts might have some insight. I have already updated the bios, per msi's advice but that didn't seem to do anything. I'm using windows 7 - 64 and the device will not even show up in the device manager. I have tried both pci-e x1 slots but neither seem to recognize that a card is installed. I put the card back in my old system and windows xp recognized it right away. Is there something simple I am overlooking? I don't have any other pci-e x1 cards to test so I'm not sure how to verify the slots are bad. Any help would be greatly appreciated.

Quote from: HU16E on 23-August-11, 12:11:43
Have you tried it in the second PCI-E Gen2 slot?
Added: The product description shows Windows Vista compatible. You may need to ask the manufacturer for a driver, or contact MSI Tech Support to have them check in to a possible UEFI version that will make the device compatible. http://support.msi.com/
Yes, I've tried it in both slots and neither one seems to work. I did contact hauppauge about the tuner and they confirmed that the card is compatible in Windows 7 x64. I've been communicating with MSI's tech dept and they decided I should rma the board. I guess I'll have to wait and see what the problem is, now. Thanks, again, for the help.

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    [root@hendrix ~]# lspci
    00:00.0 Host bridge: Intel Corp. 82845 845 (Brookdale) Chipset Host Bridge (rev 04)
    00:01.0 PCI bridge: Intel Corp. 82845 845 (Brookdale) Chipset AGP Bridge (rev 04)
    00:1d.0 USB Controller: Intel Corp. 82801CA/CAM USB (Hub #1) (rev 02)
    00:1d.1 USB Controller: Intel Corp. 82801CA/CAM USB (Hub #2) (rev 02)
    00:1d.2 USB Controller: Intel Corp. 82801CA/CAM USB (Hub #3) (rev 02)
    00:1e.0 PCI bridge: Intel Corp. 82801BAM/CAM PCI Bridge (rev 42)
    00:1f.0 ISA bridge: Intel Corp. 82801CAM ISA Bridge (LPC) (rev 02)
    00:1f.1 IDE interface: Intel Corp. 82801CAM IDE U100 (rev 02)
    00:1f.3 SMBus: Intel Corp. 82801CA/CAM SMBus (rev 02)
    00:1f.5 Multimedia audio controller: Intel Corp. 82801CA/CAM AC'97 Audio (rev 02)
    00:1f.6 Modem: Intel Corp. 82801CA/CAM AC'97 Modem (rev 02)
    01:00.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility M7 LW [Radeon Mobility 7500]
    02:05.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev a8)
    02:05.1 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev a8)
    02:05.2 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller
    02:08.0 Ethernet controller: Intel Corp. 82801CAM (ICH3) PRO/100 VE (LOM) Ethernet Controller (rev 42)
    03:00.0 Network controller: Broadcom Corporation: Unknown device 4320 (rev 03)
    [root@hendrix ~]# cardctl ident
    Socket 0:
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    Socket 1:
    no product info available
    [root@hendrix ~]# cardctl info
    PRODID_1=""
    PRODID_2=""
    PRODID_3=""
    PRODID_4=""
    MANFID=0000,0000
    FUNCID=255
    PRODID_1=""
    PRODID_2=""
    PRODID_3=""
    PRODID_4=""
    MANFID=0000,0000
    FUNCID=255
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    irq 9 [exclusive] [level]
    function 0:
    Socket 1:
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    [root@hendrix ~]# lsmod
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    ppp_async 13312 1
    crc_ccitt 2432 1 ppp_async
    ppp_generic 32788 6 ppp_synctty,ppp_async
    slhc 7936 1 ppp_generic
    radeon 78336 1
    ohci_hcd 23048 0
    ehci_hcd 36488 0
    parport_pc 29252 1
    eth1394 22280 0
    pcspkr 4044 0
    rtc 13260 0
    ohci1394 35716 0
    ieee1394 111800 2 eth1394,ohci1394
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    snd_intel8x0m 19396 0
    snd_intel8x0 34624 2
    snd_ac97_codec 79224 2 snd_intel8x0m,snd_intel8x0
    snd_pcm_oss 56608 0
    snd_mixer_oss 21376 1 snd_pcm_oss
    snd_pcm 98948 4 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss
    snd_timer 27524 1 snd_pcm
    snd 60004 11 snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_timer
    soundcore 11232 1 snd
    snd_page_alloc 10244 3 snd_intel8x0m,snd_intel8x0,snd_pcm
    i2c_i801 8972 0
    i2c_core 23808 1 i2c_i801
    hw_random 5908 0
    usb_storage 72000 0
    usbhid 47744 0
    uhci_hcd 33424 0
    usbcore 125816 6 ohci_hcd,ehci_hcd,usb_storage,usbhid,uhci_hcd
    shpchp 100996 0
    pci_hotplug 35400 1 shpchp
    e100 37760 0
    mii 5760 1 e100
    pcmcia 26512 0
    rsrc_nonstatic 11648 1 yenta_socket
    pcmcia_core 51872 3 yenta_socket,pcmcia,rsrc_nonstatic
    tsdev 8256 0
    evdev 9984 0
    sonypi 25184 0
    lp 12548 0
    parport 38984 2 parport_pc,lp
    nls_cp437 6144 1
    vfat 14976 1
    fat 41884 1 vfat
    ntfs 187792 2
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    insmod: error inserting '/lib/modules/2.6.11.3-ARCH/kernel/drivers/pcmcia/i82365.ko': -1 No such device
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