PCL XL Error

I am getting an error when I print or try to print a test page.
The error is:
PCL XL Error
Subsystem: TEXT
Error: InternalError 0x50
File Name: cheettext.c
Line number: 710
This message is printed in place of the document that was intende to print.
The printer had been working perfectly until yesterday. It is connected wirelessly.
This question was solved.
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Ok, thanks for coming back to share what happened. I can't be sure what caused the issue either. However, here are some links that may shed some light on a possible reason:
http://www.ehow.com/facts_7500828_pcl-xl-error.html
and
http://www.ehow.com/how_7709532_fix-pcl-xl-error.html
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Similar Messages

PCL XL Error message when printing remotely from a Toshiba laptop to an HP LaserJet Pro CM1415fnw

This started today.
I am printing remotely from the laptop.
I am getting this error when printing from both Word and from Google Mail.
Printing to this printer from a different laptop works fine.
This printer is receiving faxes.
PCL XL Error
Subsystem: TEXT
Error: InternalError 0x50
File Name: cheettext.c
Line Number: 710

Hi @SuziG , aned welcome to the HP Forums!
I see you are experiencing PCL errors. I would like to help!
I would recommend downloading and utilizing the HP Universal PostScript Print Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP LaserJet M2727nf MFP - PCL XL Error - is this repairable?

This printer works fine offline - it copies and prints reports in duplex with no problem ... but gets an error (locks up) and no longer prints from the computer. It has worked fine for the last year, since I purchased it as a refurbished printer from HP. It seemed to deteriorate shortly before it failed completely.
Is this repairable... (I was able to get the following printout once, but can't figure out how I did that!)
PCL XL error:
   Subsystem: KERNEL
   Error:    InternalError 0x7
   Operator:    Text
   Position:    1545
I would appreciate any advice as to how to resolve this problem ... including where else I could look for an answer.
Thanks for any help you can offer ... Melissa

Your error:
PCL XL Error
Subsystem: Kernel
Error: IllegalTag
File Name: Kernel.c
Line Number: 1921
implies that the incoming print job includes a tag which is not supported by the protocol.
To find out just what is wrong with the print stream would almost certainly require access to the source code (specifically module Kernel.c) of the firmware in the printer - available only to HP (or whoever was contracted to write the firmware).
In earlier generations of LaserJet printer, the format of the error message (as per the PCL XL specification) was somewhat different; for example:
PCL XL Error
Subsystem: Kernel
Error: IllegalTag
Operator: SetFont
Position: 43
which could be used to discover the underlying fault by reprinting the document using 'print to file', then analysing the resultant .prn file, and finding the data associated with the relevant PCL XL Operator tag (which, in the above example, would be the 43rd operator in the print job).
Although the new format of error message is possibly more useful to HP in determining the cause of the error (their having access to the source code of the firmware), it would have been very useful to independant consultants if the original Operator tag and Position elements of the error had also been included.
If you get exactly the same error if you reprint the same document to the same printer, using the same application and print driver on the same workstation, then the fault is likely to be a driver error, in which case the only solution may be to use a different printer driver (if one is available).
If doing a reprint as per above produces a different error (or no error at all), then the problem is intermittent, and is more likely to be caused by corruption of the print job between workstation and printer; check (perhaps by replacing one item at a time) cables, ports, switches, hubs, etc.

HP LaserJet Pro CM1415fn PCL XL Error

Hello,
My printer HP LaserJet Pro CM1415fn networked and accessed by more than 6 computers including windows 8, Xp, 7 in the same network. Each time when the printer gets new IP from its DHCP, I need to go to each computer and change the IP even though All the computers got the software and drivers installed. So i changed the IP of printer from Auto to Manual and the new issue is sometimes print is coming with PCL XL Error or it goes to unavailable. Gave a try to upgrade the firmware as well.But it is not getting done!! Please someone give me a solution.

Hi Anasdxb
I would be happy to help you.
I see the printer isn't staying connected to the network and you are not able to run the firmware update on the printer.
When doing the firmware update you should always connect the usb cable from the printer to the computer and download the firmware, save it and then run it. (printer has to be in a ready state)
I would recommend setting up a static ip for the printer. This way the router will always assign that ip address to the printer and this should resolve this issue. Go to Step six: Assign you HP product a static IP address.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
(For step 4.Type in the ip address from the configuration report.
If the subnet address and gateway address is not already filled in use the configuration report for this information.
If you need more assistance just let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP M1536 PCL XL error or inverted PDF document

Hello,
We're having some trouble with an m1536dnf All-In-One printer one of our clients recently acquired. The printer itself is connected to the network via ethernet cable and the computers that are printing to it either via cable or wireless. They are all using either Windows Vista or Windows 7.
They all seem to print just fine, with the exception of some PDF documents from some of their clients. These documents either do not print and we get a printout of a PCL XL error (when trying to print from Adobe Reader) or do print, but with black background and white text (Foxit Reader).
The PCL XL error is:
PCL XL Error
Subsystem: KERNEL
Error: ExtraData
File Name: kerlib.c
Line Number: 9024
Things we've already tried:
- updating both Adobe Reader and Foxit Reader
- updating printer driver (unfortunately there is only one version available: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3974... )
- updating printer firmware
- reinstalling
- installing via USB or printer sharing
- saw a page ( http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00064499 ) describing our issue but could not find a way to switch to a PCL 5 driver
- using the Generic driver found here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4157320&...
- installed on a PC with Windows XP
It seemed at some point that a solution was to switch the printing resolution from 600 dpi to 1200 FastRes (both with EconoMode activated). However, after doing this another document showed up with the same problem. It may not seem like a serious issue to some, but with a bunch of users who have only basic knowledge about using computers issues like this can grow into big problems.
We also have little information about the PDF documents and their source, but as far as I could figure out at least most of them are generated by scanning from other multifunction printers.
We also took the printer back to our supplier and explained the issue. We could also demonstrate with a PDF file but could not leave the file with them due to privacy issues. They tried printing with the Generic driver but with no joy as the issue kept manifesting. If we send it to warranty they will most probably print a number of documents and say it's working OK (I would do the same in their position ), this is why I was wondering if any of the people here are experiencing the same issue with this printer or have any ideas on how to solve it.
Thank you in advance,
Eugen Sechel.
This question was solved.
View Solution.

Right click on the Printer icon - In Control Panel
Go to Printing Preferences.
Go to Advanced Tab.
Then under Printer Features, go to Print Data Optimization and select it to “Optimise for Text and Vector”.
Then click on OK.
Then try to print any Document and it will print fine without any PCL xxxx error.

PDF brings PCL XL Errors

We have a specific document we need printing with a lot of graphics, however when printing to our HP Laserjet 400 printer - it brings up PCL XL errors like IllegalFontData, I think the PDF was created in InDesign.

Hello,
Yes I've tried that and it does work, however we send these PDFs to all in our team and unfortunately we can't ask everyone to go into their Advanced settings and Print as Image every time we send a PDF it's just not reasonable for them to do, and we have a lot in our team. So within InDesign we have decided to Print the Indesign file to PDF instead of exporting it and then print the PDF as it is - it seems to have worked.

P3005 error message PCL XL error IllegalMediaSource extra sheet printed after every print job

We have a networked P3005 with a stepped back PCL5e driver working for three Word 2003 people and one Word 2007 person. Out of the blue the Word 2007 person began getting an extra sheet of paper after every print job with the error message PCL XL error Warning: IllegalMediaSource. We had gotten a version of this error before, which is why I stepped back the driver to PCL5e.
Anyone have any thoughts? Please??

I have not had any problems since I read a post from someone to turn the printer off unplug the power cord from it and wait a little bit. Plugged it back in, turned it on and it has been working. I am using Vista 32 bit. I'm not sure this is what you are wanting on the driver. I found this HPC14106 .GPD 3.25.2010
Thanks

PCL XL error, missing attributes of networking printing ( Windows 7 64 bit )

So here is the problem, proviously we were use win XP SP3 and all shared printer worked fine.Currently after migration to windows 7 64 bit this issue is appear. PCL XL error.
Below is two missing row for .prn file from not working state
In a working state
@PJL JOB NAME = "application name"
@PJL SET STRINGCODESET=UTF8
While in working state this row is available
What should we do for this issue ? We have use latest driver Universal DriverPCL 5 and PCL 6.

As I said before, the reported PCL XL error is nothing to do with any of the PJL commands (missing, or not).
The error is because a mandatory attribute is missing from the attribute list which precedes and quantifies the PCL XL BeginPage operator.
From the evidence you've supplied I can't properly analyse the PCL XL, but (I think) that I've reconstructed one small (but relevant) part of the stream, and here is an analysis of that part of the 'good' one:
PCLXL Data Type 0xc0 ubyte
Value 0x00 ePortraitOrientation
PCLXL Attribute 0xf828 Orientation
PCLXL Data Type 0xc0 ubyte
Value 0x01 eAutoSelect
PCLXL Attribute 0xf826 MediaSource
PCLXL Data Type 0xc8c10500 ubyte_array
Value 0x506c61.. "Plain"
PCLXL Attribute 0xf827 MediaType
PCLXL Data Type 0xc8c006 ubyte_array
Value 0x4c4554.. "LETTER"
PCLXL Attribute 0xf825 MediaSize
PCLXL Operator 0x43 BeginPage
This corresponds to the text in your araxis report of:
À\x0000ø(À\x0001ø&ÈÁ\x0005\x0000Plainø'ÈÀ\x0006LETTERø%C
Note that part of this sequence is missing from the 'bad' example:
The missing bit corresponds to the Orientation attribute and its preceding data.
The obvious conclusion is that the (PCL6) printer driver is at fault, but it's also perhaps possible that there is some fault in the interaction between the application (whatever that is) and the printer driver.
You could:
Check to see if there is a later version of the PCL6 driver available for your platform.
Or use a PCL5 (or perhaps PostScript) printer driver, since these will not cause PCL XL errors to be generated (although they may of course give rise to other faults).

PCL XL error using CNSAPWIN

Hi,
I am currently using device type CNSAPWIN for printing chinese characters. But I am not able to print the logo(graphics). There is an PCL XL error which appears. the printer I am using is HP Laserjet 3015. But when I change the device type to HPLJ4 or something and try printing, then it works. But I will not be able to print the chinese characters then. So is there anyway I can print the chinese characters as well as the logo.

Hi,
PCL XL error is due to your improper Printer Driver. Jus update the printer driver to the latest and it will solve your problem. don't change the device types.
Feel free to revert back.
--Ragu

PCL XL error: subsystem:kernel

I have an HP Color Laser Jet Pro M252dw. The printer works very well for all documents, except for one lengthy PDF I purchased from Teachers Pay Teachers. I was able to print the first ten pages, but it will not print any more. I am operating on a Dell with Windows Vista. PCL XL Error: Subsystem: KernelError: ExtraDataFile Name: kerlib.cLine number 3131 Again, any other document I print works fine, but when I try that perticular PDF I get the above error. Thanks!

Hi Fule,
Sorry that didn't work for you.
These following steps have worked with previous printers, which you could try.
Go to start/devices and printers/right click on the printer/left click printing preferences.
Click on the Advanced tab/click + beside document options/click + beside printer features.
Then click on printer data optimization.
Change it to optimized for text & vector instead of auto.
Restart the computer and try printing again.
Adobe 10 can also be the cause of some PCL XL error messages when PDF's are printed.
Going back to Adobe 9 can sometimes resolve this issue.
What version are you using?
Hope this helps.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

OES2 SP1 on linux iPrint issues - PCL errors.

Hi,
I've created an iPrint printer for a HP Laserjet 3005 on OES2 SP1 (linux), but I have a few printing issues.
When I use PCL6 drivers all I get is a PCL XL error (IllegalOperatorSequence), and when I use PCL5e drivers, whatever it prints is missing lines (either the last 3-4 lines of a word document or of an excel spreadsheet).
To troubleshoot the problem I've already updated the drivers (by using both universal and non-universal versions), the iPrint agent (i'm now on 5.12), and the iPrint server rpms (novell-iprint-server-6.0.20081215-0.3.i586) but so far nothing has changed.
I have the same exact printer model on a netware 6.5 SP7 and everything works fine, so it seems to be a linux-only issue.
Has anybody else run into the same problem?
Thanks,
Giordano

Hi,
This is a situation with iPrint we have offen even on Netware 6.x ... I don't know how many times I got this kind of issue ... I will give you somes workarounds for this issues with iPrint, but you will need some patient !!!
HP Printers :
1) Use HP Download Manager to upgrade your printer firmware.
2) Don't use Universal Printer Drivers (it worst in some case). Used to lastest drivers for your printer on the HP website.
3) If you used a external HP JetDirect like 170x, 175x, 300x used the LPR Gateway instead of RAW on port 9100.
Redo a printing test with the "buggy" documents and check if it's prints better.
4) If you have a internal JetDirect in the printer used RAW 9100 Gateway, try to print, same problems ? try LRP Gateway ... Redo the tests ...
5) If you still have the problem, but DEFAULT, LPR causes less problem, keep LRP and downgrade your printer drivers. For an exemple : Here, you used a HP 4000 driver for a 4250 series ... Sometimes the original CD of the printer have a better driver then the one offer on the website ... ( I got so many problems with iPrint since 5 years ... ) this will takes time to troubleshoot. Last week I tried 10 differents drivers to make my HP 2300 works properly on OES 2 SP1 Linux.
6) Try to update the RPM on your server with these one ... but wait at the end if no other solutions mentionned before works.
OES 2 SP1 32-bit
ftp://ftp.novell.com/outgoing/novell...317-1.i586.rpm
OES 2 SP1 64-bit
ftp://ftp.novell.com/outgoing/novell...7-1.x86_64.rpm
7) Be sure also you have a XP with the lastest patches and services pack in some cases, this was the solution, but not for every printers. EX : Windows XP SP3 + All Windows Updates installed.
Give me news i'm curious !

HP LaserJet 4250 PCL error

Hi there,
I'll try and provide some background information first:
We use a HP LaserJet 4250 as a network printer and documents are sent to this printer via a server. Thousands of reports are printed daily and it is a mission cirtical printer (although we do have a backup).
The other day i recieved a call that amongts a few hundred documents (which had printed overnight) there was a single sheet of paper with the following error on it on the top right hand corner (and the rest of the sheet was blank):
PCL XL error
Subsystem: KERNAL
Error: IllegalTag
Operator: 0x4d
Position: 5578
We have never come accross this error before (we've had this printer for a very long time), and it has never occured since then. I was wondering if anyone could provide some insight on this matter? The reason i ask is because this printer is mission critical we dont want to have it go down; and would like to provent something serious from happening.
If anyone needs anymore information about the printer, I can try my best and see what I can find.
Thanks in advance!

This document may shed some light on the errors:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Error and delayed printing on HP 4000 series PCL

I have an HP 4100 series PCL printer which is connected on a network and accessible by clients as 'peer to peer' (i.e. not through a server). After a command to print, it takes very long (20-30 minutes) to print even if it is one page!!. Printer IP address on clients is all correct.
I have noticed that when I go the Devices and Printers, I see my default printer (the HP 4100 PCL) but on its side is a duplicate HP 4100 PCL showing ERROR. Even if I delete the duplicate printer icon, it still will take long to print. On the next print, the duplicate printer icon (with error) reappears.
Please help!!

Hi bkapange,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Printing error on Laserjet 4200 PCLXL with Adobe Reader 8.1.2

While printing on our HP LaserJet 4200 with Adobe Reader 8.1.2, here is the error printed by my printer:
PCL XL error
Subsystem: KERNEL
Error: IllegalOperatorSequence
Operator: SetPageScale
Position: 3
I use PCL6 driver and if I use the PCL5 one, I only get a portion of my 11/17 pdf. The PS driver seams to be OK. I didn't have this problem in Adobe Reeader 7.0.8. And I don't have this problem on older LaserJet printers (4000 or 4100) or newer's (4250).
With PCL 5 or Post Script, it kinda print, but Adobe Reader is not able to get the write size of paper. If I have a 8½/14 or 11/17 document, It can only print in 8½/11 correctly unless I go in printer properties and select manually the size of paper that I want to print on (or the size of the document). I can't keep that resolution because it's to difficult for most users and that they'll keep asking why their document doesn't print in the format it was built in.
Also, with PCL6, when I choose the write size of paper in the printer's properties, it prints correctly.
I tried to update the driver on our server, but the paper type of all our 4200 switched to "Etiquette" and we didn't want to pass on all our computers to reconfigure it back to "Normal paper". I also tried to update the firmware on another of our 4200s, but the problem persisted.
Can you help me to find out what's going on in Adobe Reader 8.1.2 and how I can solve that problem??

Hi,
We are also struggling with the same problem after upgrading the portal to NW04s SPS15. It is consuming 2 to 3 min for opening the PDF form in ESS under Travel & Expenses.
We are also with same version of Adobe i.e.8.1.2
Still waiting for the solution,
Regards,
Venu

1560 series prints only error message?

Wireless printing was working fine, then all of a sudden, if I attempt to print the printer prints a page with the following:
PCL XL Error
Subsystem: KERNEL
Error: IllegalTag
File Name: Kernel.c
Line Number: 1921
The "Error" line is not always the same???

Apex 4.0's out of the box tabular form has the features you are looking for. But Apex 4.0 is not ready for upgrade or download. To achieve what you are looking for, you need to write your own custom tabular form OR you can search for "tabular form", and get hold of custom tabular form framework developed by others.
Ravi A

PCL XL Error

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