Pcr in MSS are giving error

Hi gurus,
The problem is we are getting this error when a PCR is submitted by the manager in MSS.
Service key not existing in the backend - no parameters can be added to the service key link!
We are using the MSS 1.0 version and ECC 6.0 backend .
Can anybody help in this matter.
Thanks.

Suresh,
Thanks for quick response.
Our Basis team has maintained the entries and we are still getting the issue.
Here is the Entry for TWPURLSVR:
LOGSYS        :   PORTALURL
WEB SERVER    :   SAPSPS.JOANN.COM:53000
WEB PROTCL     :   HTTP
WEB PATH         :   Blank
WIN SERVER     :       sapsps.joann.com:53000/irj/servlet/prt/portal/prtroot
Please help!!.
And also let me know How to reward the points.

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