PDF always opens in portrait?!

Hello,
Some of my users have found a problem with the new version of adobe reader x we just installed (10.1.2). I have searched all over the web but couldn't find anything thats why I am here.
A document always opens in portrait format also when it is saved in landscape. When printing a word document in landscape mode to pdf and then opening the pdf it is in portrait.
I couldn't find the option in the menu to automatically open the document in the format it is, unfortunately it forces portrait.

Dear readers,
I have found a solution according this problem. The users print using PrimoPDF and when printing a popup appears and the settings are standard set to print and need to be set to screen. With the old version of Adobe Reader 9.x the print setting works but with the new version it doesn't. No Adobe Reader problem only this setting need to be found.

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