.pdf and .doc Attachments are downloading as .html files

Dear Forum,
I have received both .doc and .pdf attachments in my email (charter.net).
I click to download, the files then appear on the desktop as Safari files with a example.doc.html file name or example.pdf.html
Of course neither Word or Acrobat Reader can open them without them appearing as scrolling incoherient text...
Why does this happen? I assume the files should download as their true file type such as example.doc or example.pdf
Any help would be greatly appreciated.

Hi WinchesterBunnyMama, what exactly is your problem. Is it this issue:
Some users are finding that an update changed the description of "Adobe Acrobat Document" to "Firefox HTML Document". The installer was supposed to add Firefox as an ADDITIONAL viewer for PDFs, not as the DEFAULT viewer. Sorry if you were affected by this glitch and hopefully they will figure out why some systems get changed this way.
You can try this fix suggested by a user in another thread:
# Open Adobe Reader / Acrobat*
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that work for you?
''*'' If you do not have Adobe Reader 11, you can install it from here: http://get.adobe.com/reader/

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