PDF and excel Exported files are bad

Hi experts,
I can export the report using the Central Management Console for a report with parameters, the same report when opened in a struts, in 5.5.23 version tomcat cannot export properly in pdf, excel formats, although rtf format can. I am not an expert in Crystal reports, or BOE, as they are being developed by other people, i only display these reports using java SDK. Any pointers to this would be helpful.
Other issues, are like, on changing the zoom factor percentage, the report appears to be resubmitting, and not displaying instantaneous.
cheers & thanks
Nithy

Hi All,
I figured out the problem, but couldnt get the solution for the above issue. My struts in tomcat has a servlet filter for all types of formats when downloading, and hence this crystal report which is being generated on the fly also needs to pass through this servlet, but the servlet works when i know the pdf file (Already existing) and given in the link like /bin/abc/test/download/test.pdf,
how can this be possible for crystal viewer, or thru SDK exporting of any file ? I am using
exportControl.processHttpRequest(request, response, session.getServletContext(), null);
any pointer to this would be greatly appreciated.
cheers
Nithy

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