PDF attached documents will not open in GroupWise

Hi, A user has a strange issue where he is unable to open any .pdf attachments in GroupWise. It works on any other computer except for his. I have tried uninstalling and re-installing adobe reader and also GroupWise and I still receive the same issue. I have also verrified that adobe reader is the default application for .pdf files and made sure .pdf is associated with adobe reader. Thanks for any advice!

Originally Posted by 86kubicki
Deleting the user profile and logging back in as that user to recreate the profile does fix the issue. Interestingly, our user who ran into this issue about a week ago, said it started happening immediately after she installed Google Chrome.
I took the plunge and deleted some profiles yesterday, created new profile and test opening PDF's. All was good. But today getting reports that the same problem is back.
Am at a real loss now, think I am going to log with Novell.

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