PDF attchment in mail issue

Hi all,
In workflow i am able to attach the smartform in mail in .pdf format.
But when i open the pdf from the mail, it give me an error saying "it was sent as an email attachment and wasn't correlty decoded".
Kindly guide me what need to be done.
Regards,
Shegar.

Hi all,
I am sending the mail through "SO_NEW_DOCUMENT_ATT_SEND_API1", and
converting my spool number to pdf through "CONVERT_OTFSPOOLJOB_2_PDF"
In my output parameter from CONVERT_OTFSPOOLJOB_2_PDF. in pdf table
data is coming but in chinese language.
Also in my Microsoft Outlook, i can see the pdf attachment, but when i try to open it give me error which say \
"Adobe Reader could not open 'ABC.PDF' becauser it is eirther not a supported file type or because the file has been
damaged (for example, it was sent as a email attachment and wasnt correctly decoded)"
Regards,
Rahul.

Similar Messages

Create Adobe PDF from Word DOCX Issue

Good Morning All,
We have stumbled across an apparently well-known issue, which annoyingly for all concerned does not seem to have a satisfying answer. One rather long discussion is here: http://forums.adobe.com/message/4237240. There is at least one other which also alludes to the issue basically involving Office 2010 SP1 and having the Word user template location re-directed to a network drive. None of the suggested things have worked, and we do not want to even try the user template location on a local drive, we want a fix for what is really a fairly standard scenario.
I think we have found something new to add to the mix, this is noted later in the post. For completeness I have also included a condensed version of events/stuff we have tried, to help anybody who reads this and may have an answer.
Our scenario is as follows:
We recently performed a Microsoft Office 2007 to Office 2010 SP1 upgrade. A week or so in advance of this we upgraded all those folks that had Adobe Acrobat Pro 9 to X, (v10.0.0).
Within a couple of days of the Office upgrade we had reports of an issue whereby users could not convert Word documents to PDF. Window title: Create Adobe PDF, message: Unable to open the document <path to file>. Please check to see if you have permission for the above file. (The user always does have rights to the location.)
All machines are 32bit Windows 7 and well capable of running this OS and these apps.
Machine patching is maintained by SCCM.
Deployment of Acrobat and Office was done by SCCM.
The issue broken down:
Conversion of Word documents to PDF fails in these scenarios:
Windows Explorer – right click of single file and ‘Convert to PDF’.
Windows Explorer – right click of multiple files and batch conversion option.
Outlook – Convert to PDF and e-mail. (Error message is different, apologies I have no note of this to hand.)
It should be noted that conversion of any other file format works, plus conversion of Word documents consistently works inside the Word interface using Adobe toolbar.
Not consistently a user based issue:
It usually * fails for our main test user on her PC. Although sometimes a single file or batch file conversion will work. However the option in Outlook never works. (* Every so often the single file and batch conversion’s do work for the test user, there is no obvious reason as we have not applied any fixes that worked!)
Everything works fine for the test user on my PC and another PC in her department.
Not consistently a machine based issue.
The process always works for me on my machine, but fails most of the time when I use the test users PC.
The process always works for a test account cloned from the test user’s actual account.
Giving local admin rights to the test user did not help.
Summary of things tried:
Various forum suggestions have not worked:
Deleting/renaming normal.dotm worked initially but the problem returned within a couple of days.
Registering some Adobe DLL's: C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll & C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Common\AdobePDFMakerX.dll.
The Word Add-in tool bar is enabled.
The users name and intials are present in Word options.
There are no rogue temp files in %temp% or C:\users\<user>\appdata\roaming\microsoft\word.
Stuff we have tried independently:
Repair Office install then repair Adobe install.
Patching Acrobat to 10.1.1 & 10.1.4.
Remove and re-install of Acrobat, including patch.
Remove and re-install of Acrobat Pro and Reader, (using the official Adobe labs removal tool), including patch. (When products were removed Office was repaired. Just Acrobat Pro X was installed after, no Reader.)
During this work I noticed two files in %temp% which get updated when file conversion is attempted: amt.log and swtag.log. After Googling these files I found there may be some interesting stuff in amt.log when the process fails. Unfortunately this has not been the case. There is no obvious log entry difference between a successful conversion and a failure.
However at this time I started to notice files in %temp% in the following format: cv*.tmp.cvr. Google revealed these to be Office crash dump files. Unfortunately these files are always zero bytes long and literally contain nothing to analyse!
So after clearing out all these .cvr files I ran Task Manager, and had %temp% open in a folder. I then tried the conversion process:
Firstly it fails!
Secondly a zero byte .cvr file is created and usually disappears right away.
Thirdly winword.exe appears and disappears quickly in Task Manager.
You can repeat this to your heart’s content by hitting the retry button!
The only thing I can add about my PC is that I never had Acrobat until I tried installing it to re-create the issue. So it may be that my PC having no legacy Adobe install issues, (I only had Reader previously), was less prone to whatever is the root of this issue? The affected machines in the field have at least been upgraded from v9.
As you can tell we have found it very hard to pin the issue down. The circumstances for a failure are not consistently repeatable. I do think the key thing we have noticed though is the obvious crashing of winword.exe when this process fails. As evidenced by the creation of the cv*.tmp.cvr files and watching the process appear and disappear in Task Manager. Nothing I have read elsewhere notes this, and it seems to me that winword.exe does not like being called in this way. This is surely very key to the issue?

I should also add that there are no error messages appearing on screen when we have a failure, and nothing is logged in any Windows event log.
I have done lots more searching since first reporting this. Lots of people have this issue going back to last year at least with Office 2010 SP1 Acrobat X. No answers or fixes out there apparently despite being promised to some people who have done a bug report.
This is really not good enough. I have reported our scenario as a bug report earlier today. Hopefully I will get a proper fix, then I will gladly pass it on.

Convert sap script to pdf and send mail before close_form

hi experts,
I am converting a sap script to PDF and then sending that pdf to vendor mail ids.
I am getting the Data for the conversion of pdf From close_form.But it contains the data for all the vendors . But i have to Send the mail to the specific vendors.For ex if my script output has 5 sheets each with different vendors . I have to send 1 sheet as a pdf mail for that particular vendor. so,1 sheet each for 5 differrent vendors . But the data i get from close_form is the data for all the 5 vendors. How to split the data ?. can any one help me on this issue.
with thanks in advance,
syed

Hi,
    Change your driver program so that it calls the script n no of times .. and every time send mail to particular vendor ..
    Loop at vendors.
     call the form ...
     send mail ...
    endloop ...
Regards,
Srini.

Cannot forward one page PDF files from mail app

My earlier topic had incorrect problem report so I've created a new topic.
The problem is i cannot forward one page PDF file from mail apps. I use imap set up for my work email.
Multi page PDFs, photos, docs, numbers, all forward OK for both windows and Mac formats.

Update: I hade had a reply from the Good Reader app developer saying this is a known issue even for them. However, they don't know if Apple will fix this or not.
Basically mail app treats all one page PDF as if it's an image and will forward it the same as it would an image. Any non-apple based mail programs will have issues viewing this file..

PDF's in Mail Not Previewing Properly - All Text is small Boxes with "X"'s

Hi, when I attach a .pdf file in Mail the letters of the fonts sow up as small boxes with an "X" in the middle. I have attached PDF's before with no problems viewing them in Mail but now they are unreadable.
I contacted Adobe but the PDF looks fine in other applications. I also open the file and save it using "Preview" and it looks fine until I attach it in an email then the font letters are all boxes with "X" in the middle.
Please Help!

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Yosemite
Safe Mode - About

Can't open pdf attachments from Mail

When I'm in Mail and try to open or save to my computer and then open a pdf in Preview, I get an error message -
"The file “Proposal to Seattle City Light - Wolverine Study 6Mar2012.pdf” could not be opened. It may be damaged or use a file format that Preview doesn’t recognize."
This happens with all pdfs in Mail. However, if I go to email account on the Internet and download the pdf it opens no problem. This is a new problem, though I can't say if it started happening as soon as I upgraded to Lion or if it happened sometime after (definitely not before).
Thanks!

I think maybe I wasn't completely clear in my reply to your original message.
I logged into my gmail account online and sent myself a pdf. I then retrieved that message with Mail and the pdf opened with no issues. It doesn't seem like that would be an issue with my mail service provider, because my pdf came through no problem, but those sent from others (all of whom I think are using Windows machines and hence Acrobat) will not open.
I'm going to see if I can get someone using a Mac and someone I know for sure is using a PC to send my pdfs and see what happens.

Mountain Lion not opening pdf files in Mail

Since installing ML I cannot open pdf files in Mail. I have updated Adobe Reader to the latest version, but no joy. I desperately need to open these files. Should I just give up and forward them to my wheezy old Sony running Windows XP?

Also having this issue and it's a bit of a headache especially when removing Acrobat reader is not an option, i prefer to actually have my PDF files open from Mail in Acrobat Professional (not reader). Tried re-installing, no dice.

Smartform Mail Issue

Can anyone please let me know how to set the value of JOB_OUTPUT_INFO-OUTPUTDONE to 'X' in the class CL_SF_MAIL_PPF.
My requirement is to avoid error mesage in logs of transaction CRMD_ORDER which is triggering a smartform mail, if I change the value of JOB_OUTPUT_INFO-OUTPUTDONE to 'X' while debugging, I am not getting the error message in the logs.
Mail is triggerred with PDF, there is no issue in the mail, except the above issue.
Please let me know how to set the above mentioned field to 'X' programatically. Point ll be awarded.
Thanks in Advance.
Edited by: Mohana Vijayan on Oct 9, 2009 4:27 PM

REPORT ZSMF_MAIL_PROGRAM.
DATA: OUTPUT_OPTIONS TYPE SSFCOMPOP,
CONTROL_PARAMETERS TYPE SSFCTRLOP,
OUTPUT_DATA TYPE SSFCRESCL.
DATA: FILESIZE TYPE I.
DATA:FM_NAME TYPE RS38L_FNAM.
DATA LT_OTFDATA LIKE ITCOO OCCURS 1000 WITH HEADER LINE.
DATA LT_PDFDATA LIKE TLINE OCCURS 100 WITH HEADER LINE.
DATA:LT_PDF LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA:LW_PDF LIKE LINE OF LT_PDF.
DATA:LW_PDFDATA LIKE LINE OF LT_PDFDATA.
DATA:LS_JOB_INFO TYPE TABLE OF SSFCRESCL WITH HEADER LINE.
DATA:LT_MESSAGE TYPE TABLE OF SOLISTI1 WITH HEADER LINE.
DATA: DOCU_DATA LIKE SODOCCHGI1 OCCURS 0 WITH HEADER LINE.
DATA PACKING_LIST LIKE SOPCKLSTI1 OCCURS 0 WITH HEADER LINE.
DATA OBJECT_HEADER LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA CONTENTS LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA REAL_RECIPIENTS LIKE SOMLRECI1 OCCURS 0 WITH HEADER LINE.
DATA CONTENTS_TXT LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA CONTENTS_ATT LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA PACKING_LIST_TXT LIKE SOPCKLSTI1 OCCURS 0 WITH HEADER LINE.
DATA OBJECT_HEADER_TXT LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA OBJECT_HEADER_ATT LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
DATA PACKING_LIST_ATT LIKE SOPCKLSTI1 OCCURS 0 WITH HEADER LINE.
DATA: W_EMAIL(1215) TYPE C.
DATA:PSUBJECT(90) TYPE C.
DATA: LD_FORMAT TYPE SO_OBJ_TP ,
LD_ATTDESCRIPTION TYPE SO_OBJ_NAM ,
LD_ATTFILENAME TYPE SO_OBJ_DES .
*Calling the Smartform.
Get Email id from ztab_email table.
select single email_id from ztab_email
into w_email.
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
FORMNAME = 'Z_CONTD_DEBT_FORM'
IMPORTING
FM_NAME = FM_NAME
EXCEPTIONS
NO_FORM = 1
NO_FUNCTION_MODULE = 2
OTHERS = 3.
IF SY-SUBRC <> 0.
ENDIF.
CONTROL_PARAMETERS-DEVICE = 'MAIL'.
CONTROL_PARAMETERS-NO_DIALOG = 'X'.
CONTROL_PARAMETERS-GETOTF = 'X'.
CONTROL_PARAMETERS-PREVIEW = SPACE.
OUTPUT_OPTIONS-TDTITLE = SY-TITLE.
OUTPUT_OPTIONS-TDNEWID = 'X'.
OUTPUT_OPTIONS-TDNOPREV = 'X'.
OUTPUT_OPTIONS-TDDELETE = 'X'.
CALL FUNCTION FM_NAME
EXPORTING
CONTROL_PARAMETERS = CONTROL_PARAMETERS
OUTPUT_OPTIONS = OUTPUT_OPTIONS
USER_SETTINGS = SPACE
IMPORTING
JOB_OUTPUT_INFO = OUTPUT_DATA
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
USER_CANCELED = 4
OTHERS = 5.
OUTPUT_DATA-OUTPUTDONE = 'X'.
*Convert to PDF Format.
CLEAR LT_PDFDATA.
REFRESH LT_PDFDATA.
CALL FUNCTION 'CONVERT_OTF'
EXPORTING
FORMAT = 'PDF'
MAX_LINEWIDTH = '132'
IMPORTING
BIN_FILESIZE = FILESIZE
TABLES
OTF = OUTPUT_DATA-OTFDATA
LINES = LT_PDFDATA
EXCEPTIONS
ERR_MAX_LINEWIDTH = 1
ERR_FORMAT = 2
ERR_CONV_NOT_POSSIBLE = 3
ERR_BAD_OTF = 4
OTHERS = 5.
IF SY-SUBRC <> 0.
ENDIF.
REFRESH LT_PDF[].
*Convert 132 line sized internal table into 255 line sized internal table.
CALL FUNCTION 'SX_TABLE_LINE_WIDTH_CHANGE'
EXPORTING
LINE_WIDTH_DST = '255'
TABLES
CONTENT_IN = LT_PDFDATA[]
CONTENT_OUT = LT_PDF[]
EXCEPTIONS
ERR_LINE_WIDTH_SRC_TOO_LONG = 1
ERR_LINE_WIDTH_DST_TOO_LONG = 2
ERR_CONV_FAILED = 3
OTHERS = 4.
IF SY-SUBRC <> 0.
ENDIF.
Sending it as an Email Attachment.
LD_FORMAT = 'PDF'.
LD_ATTDESCRIPTION = 'CONTESTED'.
LD_ATTFILENAME = 'TEST_FILE'.
CLEAR REAL_RECIPIENTS.
REFRESH REAL_RECIPIENTS.
REAL_RECIPIENTS-REC_TYPE = 'U'.
REAL_RECIPIENTS-COM_TYPE = 'INT'.
REAL_RECIPIENTS-NOTIF_DEL = 'X'.
REAL_RECIPIENTS-NOTIF_NDEL = 'X'.
REAL_RECIPIENTS-RECEIVER = W_EMAIL.
APPEND REAL_RECIPIENTS.
CLEAR PACKING_LIST.
REFRESH PACKING_LIST.
*Describe the body of the message
PACKING_LIST-TRANSF_BIN = ' '."""""""""""""" CHANGE IT FROM 'X' TO ' ' """""""""""""
PACKING_LIST-HEAD_START = 1.
PACKING_LIST-HEAD_NUM = 0.
PACKING_LIST-BODY_START = 1.
PACKING_LIST-BODY_NUM = 1.
PACKING_LIST-DOC_TYPE = 'RAW'.
APPEND PACKING_LIST.
PACKING_LIST-TRANSF_BIN = 'X'.
PACKING_LIST-HEAD_START = 1.
PACKING_LIST-HEAD_NUM = 1.
PACKING_LIST-BODY_START = 1.
DESCRIBE TABLE LT_PDF LINES PACKING_LIST-BODY_NUM.
PACKING_LIST-DOC_TYPE = LD_FORMAT.
PACKING_LIST-OBJ_DESCR = LD_ATTDESCRIPTION.
PACKING_LIST-OBJ_NAME = LD_ATTFILENAME.
PACKING_LIST-DOC_SIZE = PACKING_LIST-BODY_NUM * 255.
APPEND PACKING_LIST.
*Populate the subject/generic message attributes
DOCU_DATA-DOC_SIZE = 1.
DOCU_DATA-OBJ_LANGU = SY-LANGU.
DOCU_DATA-OBJ_NAME = 'SAPRPT'.
DOCU_DATA-OBJ_DESCR = PSUBJECT.
DOCU_DATA-SENSITIVTY = 'F'.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
DOCUMENT_DATA = DOCU_DATA
SENDER_ADDRESS_TYPE = 'INT'
COMMIT_WORK = 'X'
PUT_IN_OUTBOX = 'X'
SENDER_ADDRESS = V_SENDER
IMPORTING
SENT_TO_ALL =
NEW_OBJECT_ID =
TABLES
PACKING_LIST = PACKING_LIST
OBJECT_HEADER = OBJECT_HEADER
CONTENTS_BIN = LT_PDF
CONTENTS_TXT = CONTENTS
RECEIVERS = REAL_RECIPIENTS
EXCEPTIONS
TOO_MANY_RECEIVERS = 1
DOCUMENT_NOT_SENT = 2
DOCUMENT_TYPE_NOT_EXIST = 3
OPERATION_NO_AUTHORIZATION = 4
PARAMETER_ERROR = 5
X_ERROR = 6
ENQUEUE_ERROR = 7
OTHERS = 8.
IF SY-SUBRC <> 0.
ENDIF.

Tour 9630 e-mail issues

New to the Tour and BB, two e-mail issues. It won't see or open e-mail PDF attachments from just one particular sender (he uses a Mac, but shouldn't matter). BB opens other PDF's fine, and they open in my laptop's Outlook just fine from this sender (but not on the phone).
Next, e-mails come in to BB already opened (in both the Messages icon and the Yahoo e-mail icon on the BB), only some stay bold until I click on them? This happens when I have not checked e-mail on BB or on my laptop, yet they still show as opened on BB with just a few staying bold or unopened? I have Auto Open in Holster set to Never, and don't do any reconciling. Any help with the two topics above would be greatly appreciated! Thanks!

@D55R33WW - The previous client was able to correct this by adjusting the send/recieve frequency within Outlook and in your case within MacMail.
More details...
If there are too many pop connections at once on the account then it will keep other connections from accessing the account and you will receive that error message.
What I would recommend here is that your customer adjust the frequency (10 mins or more) that their email client checks the mailbox.
To clarify a bit further, the system can handle the frequent pop connections, but sometimes the email clients fail to close their first connection correctly which leaves it idle on our system for some time.
Then when they try to connect again they encounter errors because there are already connections for that account.
http://www.hosting.com/support/microsoft-outlook-2010-/set-send-and-receive-interval-in-ou tlook-2010-
http://www2.webster.edu/helpdesk/inbox_optimize/send-recieve-mac_mail.html
If still an on-going issue please reach out to our direct support so we can investigate this further.
Hope this helps!
-Sidney

Generating PDF Report and Mailing from APEX through DBMS_SCHEDULER job

Hi,
We have a requirement to generate pdf reports and mail them from our apex app through a DBMS_SCHEDULER job. The DBMS_SCHEDULER job calls a PL/SQL procedure which has the logic for calling the APEX_UTIL.GET_PRINT_DOCUMENT API (Function Signature 3) passing the application_id, the report_query_name and the report_layout_name to generate the pdf report output. The APEX_UTIL.GET_PRINT_DOCUMENT call is returning NULL when called from the DBMS_SCHEDULER job (It doesn't throw any exception as well!). But the same procedure when called from an APEX App Page Process that is invoked on an event like a Button click, the API returns the PDF report output.
I am also setting the APEX workspace security_group_id at the beginning of the PL/SQL procedure as follows:
l_workspace_id := apex_util.find_security_group_id (p_workspace => 'MY_WORKSPACE');
apex_util.set_security_group_id (p_security_group_id => l_workspace_id);
Any idea on what might be going wrong? Any alternative ways to generate the report output in the PL/SQL procedure?
Thanks & Regards,
Sujesh K K

I was able to do a workaround for this issue by rebooting the DB.
As per ID 579281.1, this is a bug in 11.1.0.6 and we need to upgrade the version to 11.1.0.7 or apply a one -off patch.
Thanks,
Arun

When I share a pages document as a PDF (via e-mail) all the pictures change from the original document, most are missing with just a few of them repeated in the spots where others had been. How do I do this without the document changing?

When I share a pages document as a PDF (via e-mail) all the pictures change from the original document, most are missing with just a few of them repeated in the spots where others had been. How do I do this without the document changing?
I need to be able to send it to a PC in order to print it.

Hard to say what is happening without examining the file.
If you like click on my blue name and email me both the .pages file and the the .pdf you have made from it.
Peter
ps It would help to say what version of Pages you are using and on what you are running it. iOS or Mac and what version.

I can not open PDF files in mail on iPhone 6plus

hhas anyone had a problem opening PDF files in mail. I get a grey screen

Try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
then check again.

Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

HR: Need to Send the Paysilp as a PDF file through Mail to Employees

Dear All ,
       Need to Send the Paysilp as a PDF file through Mail to Employees.
       can anyone please suggest any Standard Function Modules which takes the Payslip Form as input and convert it into PDF and can send it through mail to the concern employees.
      Can anyone please explain the procedure in detail.
Thanks in Advance,
Regards.

venu,
below is code which helps to generate pdf ,,,,hope u know how to use the mail sending function
data:
fm_name TYPE RS38L_FNAM, "Smart Forms: FM Name
sf_name TYPE TDSFNAME
value 'YOUR_FORM_NAME', "Smart Forms: Form Name
P_OUTPUT_OPTIONS TYPE SSFCOMPOP,
P_JOB_OUTPUT_INFO TYPE SSFCRESCL,
P_CONTROL_PARAMETERS TYPE SSFCTRLOP,
P_LANGUAGE TYPE SFLANGU value 'E',
P_E_DEVTYPE TYPE RSPOPTYPE.
data:
P_BIN_FILESIZE TYPE I,
P_BIN_FILE TYPE XSTRING,
P_OTF type table of ITCOO,
P_DOCS type table of DOCS,
P_LINES type table of TLINE,
name type string,
path type string,
fullpath type string,
filter type string,
guiobj type ref to cl_gui_frontend_services,
uact type i,
filename(128).
GET SMARTFORM FUNCTION MODULE NAME ---
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
FORMNAME = sf_name
IMPORTING
FM_NAME = fm_name
EXCEPTIONS
NO_FORM = 1
NO_FUNCTION_MODULE = 2
OTHERS = 3
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
CALL FUNCTION 'SSF_GET_DEVICE_TYPE'
EXPORTING
I_LANGUAGE = P_LANGUAGE
I_APPLICATION = 'SAPDEFAULT'
IMPORTING
E_DEVTYPE = P_E_DEVTYPE.
P_OUTPUT_OPTIONS-XSFCMODE = 'X'.
P_OUTPUT_OPTIONS-XSF = SPACE.
P_OUTPUT_OPTIONS-XDFCMODE = 'X'.
P_OUTPUT_OPTIONS-XDF = SPACE.
P_OUTPUT_OPTIONS-TDPRINTER = P_E_DEVTYPE.
P_CONTROL_PARAMETERS-NO_DIALOG = 'X'.
P_CONTROL_PARAMETERS-GETOTF = 'X'.
****...................................PRINTING.........................
CALL FUNCTION fm_name
EXPORTING
CONTROL_PARAMETERS = P_CONTROL_PARAMETERS
OUTPUT_OPTIONS = P_OUTPUT_OPTIONS
(....) <--- your form import parameters
IMPORTING
JOB_OUTPUT_INFO = P_JOB_OUTPUT_INFO.
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
P_OTF[] = P_JOB_OUTPUT_INFO-OTFDATA.
****...................................CONVERT TO PDF...............
CALL FUNCTION 'CONVERT_OTF_2_PDF'
IMPORTING
BIN_FILESIZE = P_BIN_FILESIZE
TABLES
OTF = P_OTF
DOCTAB_ARCHIVE = P_DOCS
LINES = P_LINES
EXCEPTIONS
ERR_CONV_NOT_POSSIBLE = 1
ERR_OTF_MC_NOENDMARKER = 2
OTHERS = 3.
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
now you can mail the pdf.
Reward points if helpful
Regards,
jinesh

Send Adobe form as PDF via E-mail

Hi,
I am doing one interacive adobe form where i need to send that filled form in PDF format via email.
I tried using below options but unfortunately its not working:
1.I used "Email Submit Button" but its sending attachment as XML which I dont want.
when reffred threads on this problem , they suggested to go to XML VIEW of this button and change SUBMIT FORMAT to "pdf" from "xml".... but in this case , that button is not working at all.
2.I used below solution
Use a regular form button: Place a regular form button on your form . Look on the Object Window for the button. On the Field tag, towards the bottom will be a set of "Control Type" radio buttons. Select the "submit" option. There should now be a "submit" tab in the Object window. Switch to the tab and on the "Submit As" pulldown select PDF. But this is also not working.
Your comments are helpful for me.

Hi,
Get your form data in XML format from Interface. There are some standard classes available to convert the XML to PDF and sending mail.
Thanks,
Revanth Naidu

PDF attchment in mail issue

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