PDF conversion toolbar doesn't display

I'm using Acrobat V9.5.5 w/ Internet Explorer V10.0.5. The PDF conversion toolbar doesn't display even though it's enabled under add ons. Looking for a resolution. Thanks.

AA9 is not compatible with IE10. Print to the Adobe PDF printer or open the web page directly in Acrobat under Create from Web.

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    "driverVersion": "8.15.10.2712",
    "driverDate": "3-26-2012",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterSubsysID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": true,
    "directWriteEnabled": true,
    "directWriteVersion": "6.2.9200.16571",
    "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
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    "version": "2.6.7",
    "isActive": false,
    "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
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    "version": "5.6",
    "isActive": false,
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    "version": "2.0",
    "isActive": false,
    "id": "[email protected]"
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    "version": "2.0.0.609",
    "isActive": false,
    "id": "{8E9E3331-D360-4f87-8803-52DE43566502}"
    "experiments": []
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          objhead           TYPE soli  OCCURS 0 WITH HEADER LINE,
          att_cont          TYPE soli  OCCURS 0 WITH HEADER LINE,
          att_head          TYPE soli  OCCURS 0 WITH HEADER LINE,
          packing_list      TYPE soxpl OCCURS 0 WITH HEADER LINE,
          receivers         TYPE soos1 OCCURS 0 WITH HEADER LINE,
         receivers         TYPE somlreci1 OCCURS 0 WITH HEADER LINE,
          free_recc         TYPE soos1 OCCURS 0 WITH HEADER LINE,
          object_id_new     TYPE soodk,
          sent_to_all       TYPE sonv-flag,
          all_binding_done  TYPE sonv-flag,
          office_object_key TYPE swotobjid-objkey,
          originator_id     TYPE soudk,
          objbin LIKE solisti1 OCCURS 0 WITH HEADER LINE,
          objtxt LIKE solisti1 OCCURS 0 WITH HEADER LINE,
          reclist LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
          doc_chng LIKE sodocchgi1,
          tab_lines LIKE sy-tabix,
          paylist LIKE bapi7004_rl OCCURS 0 WITH HEADER LINE,
          p_info LIKE  pc407,
          pdf_table LIKE tline OCCURS 0 WITH HEADER LINE,
          pdf_fsize TYPE  i,
          pdf_line(134),
          spoolid    TYPE tsp01-rqident.
    ***data declaration for sending the mail.
    ***data declaration for output display.
    DATA:BEGIN OF int_kna1 OCCURS 0,
         kunnr LIKE kna1-kunnr,
         land1 LIKE kna1-land1,
         name1 LIKE kna1-name1,
         END OF int_kna1.
    PARAMETERS p_kunnr LIKE kna1-kunnr.
    *start-of-selection
    START-OF-SELECTION.
    perform display.
    *pdf conversion.
      PERFORM pdf_conversion.
    END-OF-SELECTION.
          FORM get_spool_number *
          Get the most recent spool created by user/report              *
    -->  F_REPID               *
    -->  F_UNAME               *
    -->  F_RQIDENT             *
    FORM get_spool_number USING f_repid
         f_uname
                    CHANGING f_rqident.
      DATA:
        lc_rq2name LIKE tsp01-rq2name.
      CONCATENATE f_repid+0(9)
                  f_uname+0(3)
        INTO lc_rq2name.
      CONDENSE lc_rq2name.
      SELECT * FROM tsp01 WHERE  rq2name = lc_rq2name
    ORDER BY rqcretime DESCENDING.
        f_rqident = tsp01-rqident.
        EXIT.
      ENDSELECT.
      IF sy-subrc NE 0.
        CLEAR f_rqident.
      ENDIF.
    ENDFORM.                               " get_spool_number
    *---getting the spool created by user/report
    *&      Form  PDF_CONVERSION
          text
    -->  p1        text
    <--  p2        text
    FORM pdf_conversion.
    *-- Setup the Print Parmaters
      CALL FUNCTION 'GET_PRINT_PARAMETERS'
        EXPORTING
         authority              = space
         copies                 = '1'
         cover_page             = space
         data_set               = space
         department             = space
         destination            = space
         expiration             = '1'
         immediately            = space
         in_archive_parameters  = space
         in_parameters          = space
         layout                 = space
         mode                   = space
         new_list_id            = 'X'
          no_dialog              = 'X'
          user                   = sy-uname
        IMPORTING
          out_parameters         = printer
          valid                  = mc_valid
        EXCEPTIONS
          archive_info_not_found = 1
          invalid_print_params   = 2
          invalid_archive_params = 3
          OTHERS                 = 4.
    *-- Make sure that a printer destination has been set up
    *-- If this is not done the PDF function module ABENDS
      IF printer-pdest = space.
        printer-pdest = 'LOCL'.
      ENDIF.
    *-- Explicitly set line width, and output format so that
    *-- the PDF conversion comes out OK
      printer-linsz = p_linsz.
      printer-linct = sy-linct.
      printer-paart = p_paart.
      printer-prrel = ' '.
      prg_name = 'YSEND_MAIL_ATTACH'.
      user_name = sy-uname.
      SUBMIT yidoc12 TO SAP-SPOOL WITHOUT SPOOL DYNPRO
                       SPOOL PARAMETERS printer
                       WITH p_kunnr = p_kunnr
                       AND RETURN.
      PERFORM get_spool_number USING prg_name user_name
                CHANGING mi_rqident.
      IF sy-subrc = 0.
       IF sendmail = 'X'.
        req_no = mi_rqident.
        PERFORM spool_pdf_conversion.
        PERFORM sendmail.
       ENDIF.
      ENDIF.
      req_no = mi_rqident.
      CALL FUNCTION 'RSPO_R_RDELETE_SPOOLREQ'
        EXPORTING
          spoolid       = req_no
       IMPORTING
      RC            = req_rc
         status        = req_rc.
    IF req_rc <> 0.
      IF req_rc = 0.
        LEAVE PROGRAM.
      ENDIF.
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          text
    -->  p1        text
    <--  p2        text
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      spoolid = req_no.
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          src_spoolid              = spoolid
          no_dialog                = space
          dst_device               = printer-pdest
        IMPORTING
          pdf_bytecount            = pdf_fsize
        TABLES
          pdf                      = pdf_table
        EXCEPTIONS
          err_no_abap_spooljob     = 1
          err_no_spooljob          = 2
          err_no_permission        = 3
          err_conv_not_possible    = 4
          err_bad_destdevice       = 5
          user_cancelled           = 6
          err_spoolerror           = 7
          err_temseerror           = 8
          err_btcjob_open_failed   = 9
          err_btcjob_submit_failed = 10
          err_btcjob_close_failed  = 11
          OTHERS                   = 12.
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    *&      Form  SENDMAIL
          text
    -->  p1        text
    <--  p2        text
    FORM sendmail.
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              INCLUDE STRUCTURE  solisti1.
      DATA : END OF lt_pdflns.
      DATA: l_ind,
            l_nom_key_o LIKE oijnomi-nomtk.
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            'Ext.email' TO object_hd_change-objnam,
            'C' TO object_hd_change-objsns,
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            'REQUIRED OUTPUT' TO object_hd_change-objdes.
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      APPEND objcont.
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          line_width_src              = 134
          line_width_dst              = 255
        TABLES
          content_in                  = lt_pdflns
          content_out                 = objbin
        EXCEPTIONS
          err_line_width_src_too_long = 1  "content_out
          err_line_width_dst_too_long = 2
          err_conv_failed             = 3
          OTHERS                      = 4.
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    *get the mail ids for sending the emails.
    Fill email receivers
      IF int_email_receivers[] IS INITIAL.
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        EXPORTING
          program_name           = 'ZER02230_TSPPRA'
          interface              = 'TS_TMJ_REJ'
          key                    = 'NOMTK'
          value                  = 'FAILURE_RECEIVERS'
          DIRECTION              =
          NOTES                  =
         IMPORTING
          to_mail_recivers       = int_to_receivers
        CC_MAIL_RECIVERS       = int_cc_receivers
         EXCEPTIONS
          no_data_found          = 1
          OTHERS                 = 2
    Appending Email addresses if found.
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          LOOP AT int_to_receivers INTO wa_to_receivers.
            MOVE wa_to_receivers TO int_mailsend-recextnam .
            int_mailsend-recesc = 'U'.
            int_mailsend-sndart = 'INT'.
            int_mailsend-sndpri = '1'.
            APPEND int_mailsend.
          ENDLOOP.
        ENDIF.
      ELSE.
        LOOP AT int_email_receivers.
          CONCATENATE   int_email_receivers '@exchange.aramco.com.sa' INTO
               int_mailsend-recextnam.
          int_mailsend-recesc = 'U'.
          int_mailsend-sndart = 'INT'.
          int_mailsend-sndpri = '1'..
          APPEND int_mailsend.
        ENDLOOP.
      ENDIF.
    **************end of the getting emails for sending the mails
      DESCRIBE TABLE objbin LINES tab_lines.
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             '1'               TO packing_list-head_num,
             '1'               TO packing_list-body_start,
             tab_lines         TO packing_list-body_num,
             'RAW'             TO packing_list-objtp,
             'Attachment'      TO packing_list-objnam,
             'PDF' TO packing_list-file_ext.
      packing_list-objlen = tab_lines * 255.
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        EXPORTING
          object_hd_change           = object_hd_change
          object_type                = object_type
        IMPORTING
          object_id_new              = object_id_new
          sent_to_all                = sent_to_all
          all_binding_done           = all_binding_done
          office_object_key          = office_object_key
          originator_id              = originator_id
        TABLES
          objcont                    = objcont
          objhead                    = objhead
          receivers                  = int_mailsend
          packing_list               = packing_list
          att_cont                   = objbin
          att_head                   = att_head
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          active_user_not_exist      = 1
          communication_failure      = 2
          component_not_available    = 3
          folder_not_exist           = 4
          folder_no_authorization    = 5
          forwarder_not_exist        = 6
          note_not_exist             = 7
          object_not_exist           = 8
          object_not_sent            = 9
          object_no_authorization    = 10
          object_type_not_exist      = 11
          operation_no_authorization = 12
          owner_not_exist            = 13
          parameter_error            = 14
          substitute_not_active      = 15
          substitute_not_defined     = 16
          system_failure             = 17
          too_much_receivers         = 18
          user_not_exist             = 19
          originator_not_exist       = 20
          x_error                    = 21
          OTHERS                     = 22.
      IF sy-subrc EQ 0.
        COMMIT WORK.
      ELSE.
        MESSAGE i014(ze9) WITH 'Email was not sent to the Recipients'.
      ENDIF.
    ENDFORM.                    " SENDMAIL
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