PDF converted to a messy Word Doc, why is it so

I just purchased PDF converter and tried to convert pdf to a Word doc and half of the document was jumbled up, I restarted my computer and did it again and the same thing happened. Does anyone know why this is happening, there is no point having the converter if I have to make up a whole new document

Hi Sonia,
I'd like to assist!
Would you mind telling me more about your PDF? What type of document was it prior to becoming a PDF? Are there any graphics or pictures? Was it scanned?
Looking forward to hearing back from you!
Kind regards, Stacy

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