Pdf converter not working

I just bought the PDF converter and cannot convert one file to Word...saying "unable to convert.......unexpcted error.

Good day,
I'm sorry to hear you're having trouble. You can share your file with us via the File Conversion Issue Form. We can take a look at your file and hopefully we can provide some insight as to what went wrong. As with any failed conversion, we recommend trying to submit the file a second time as it may have been an aberation. If you decide to fill out the form, please reference this thread so we can circle back.
Kind regards,
David
Acrobat Community Manager
Adobe Systems

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PDF converter not working still

I am ready to ask for my money back. I purchased the PDF converter and it continues to tell me that I have no more "free trial conversions left". The problem was resolved once and it let me convert one file and now it is back to the same problem.
I was told it was a bug and they were working it out but that was over a week ago. Help!!!!

How are you trying to access the ExportPDF service?
Are you using the web interface (http://exportpdf.acrobat.com/signin.html)?
Or are you using Adobe Reader?
I show a paid subscription associated with your [email protected] Adobe ID. Make sure you're logging into the service with that Adobe ID.
-David

PDF hyperlinks not working on app

I have pasted a PDF (with working links) on a folio page (folios done in PDF format). The page is uploaded but all links on the original PDF are not working once I view it on the app.
So I'm guessing folios with pasted PDFs on them don't transfer hyperlink properties to the final app? Even thought I've made the folio in PDF format? Does this mean I have to use boxes to create hotspots over the pasted PDF? Is there a way to transfer these properties from the original PDF and skip the hotspot step?
Thanks.

You're right -- the placed PDF loses all its interactivity even when it becomes part of a PDF article. You'll need to add buttons over the PDF as you describe. Also, keep in mind that the Show/Hide Buttons action isn't supported in DPS, so you'll need to use a combination of buttons and MSOs to create hotspots, as described in this article:
http://blogs.adobe.com/indesigndocs/2010/12/hot-spot-button-workaround-for-indesign-dig-pu bs.html

Program only coverted half my PDF and not working, Please refund me

Program only coverted half my PDF and not working, Please refund me

Hi,
I am sorry that it did not work for you.
May i know is this happening with all files?
Would it be possible for you to send me the document so that i can check what is the actual issue.?
Regards,
Florence

PDF Viewer Not Working Some Scanned PDF Files.

I Have Firefox Latest Version. I Want To View PDF files in Firefox without downloading them. But Firefox PDF Viewer Not Working Scanned PDF. Other Browsers Can View It.
http://t.co/teYs9LOtyq
This Is A Serious Problem & Please Fix This Issue.
Thank You.

Same problem. Am using Firefox 24 (W7x64).
I've tried setting it to use the built-in PDF viewer, to always asking, to using Adobe plugin, to using Nitro plugin.
I changed the pdfjs.disabled in about:config to true but that didn't help.
The plugin.disable_full_page_plugin_for_types was set to
user set string ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I changed it to default, string but that didn't help either.
The pdfjs.database is set to {"files":[{"fingerprint":"a217d02eee11bdca6fa87ec7d192fd7","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":800},{"fingerprint":"2fc235a8bd85f838d74c927cfcd9842","exists":true,"page":2,"zoom":"auto","scrollLeft":0,"scrollTop":587},{"fingerprint":"c839bb8d692bce1ea48d681a35741e49","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":792},{"fingerprint":"3dc145587d24022921d7e241bc3a5","exists":true,"page":35,"zoom":80,"scrollLeft":360,"scrollTop":707},{"fingerprint":"18a76da679de944893795ed1e4a136","exists":true,"page":2,"zoom":110.00000000000001,"scrollLeft":0,"scrollTop":662},{"fingerprint":"d8270f838618eeca6ea969e255b239f","exists":true,"page":24,"zoom":"auto","scrollLeft":0,"scrollTop":51},{"fingerprint":"443a32303133303630333137313132342d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303631303135343033332d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303631303132323731332d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303631373133313733372d303427303027","exists":true,"page":1,"zoom":150,"scrollLeft":0,"scrollTop":772},{"fingerprint":"591aede8aeea4ade9612674263eaf4a2","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"443a32303133303830353132353132372d303427303027","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":772},{"fingerprint":"8bf283ba7a5cc5479db8405215d67d3","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":1008},{"fingerprint":"768e8216a07384f961d92204d6a1ef8","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":800},{"fingerprint":"a4649ba52b2dcd144b35b9bd5c10a7","exists":true,"page":52,"zoom":"auto","scrollLeft":0,"scrollTop":290},{"fingerprint":"d612d5d934c66f4aa936b5b0a6cce91","exists":true,"page":18,"zoom":"auto","scrollLeft":0,"scrollTop":168},{"fingerprint":"de55bb394d87ed4cb8dd7584c4b68f61","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":612},{"fingerprint":"fd4b802248d8a94e825747cf2ba32e2f","exists":true,"page":4,"zoom":"auto","scrollLeft":0,"scrollTop":109},{"fingerprint":"229e846140d9925da79a11f7d6cae","exists":true,"page":1,"zoom":"auto","scrollLeft":0,"scrollTop":800}]}

DNG Converter not working on a qualified camera raw photo

DNG Converter not working on a qualified camera raw photo Always comes back with this Message " check if camera is recognized. "

Supported Cameras Camera Raw plug-in | Supported cameras

I can't get my adobe pdf converter to work. It requests me to rebuy it.

I can't get my adobe pdf converter to work. It requests me to rebuy it

Hi,
Please try to log in at https://cloud.acrobat.com with your Adobe ID and password. Then you can select "Export PDF" at top menu.
From Adobe Reader X or XI, please do below:
1. Launch Reader
2. Select "Tools" from right top
3. Click "Sign in" link in blue then sigin with your Adobe ID and password.
4. Select "ExportPDF" tab
5. Click "Select PDF File" link to select your PDF file to export
6. Click "Convert" button.
Thank you.
Hisami

Converting .docx with chart to .pdf does not work correctly

I have a docx file with an excel chart and a hyperlink in it. The chart is a line chart with data makers on the lines. One set of data markers are circles. The chart is simply copied from excel and pasted into word. I am using word and excel 2007 and adobe acrobat 8 standard on windows XP SP2. all software is fully updated.
When I convert this doxc file to pdf, the circle data markers from the chart are greatly enlarged and obscure the text and chart. The hyperlink works fine. This occurs when I use the acrobat plug-in within word to create a "quick and simple" pdf. this also occurs when I open adobe and choose create pdf from file. I cannot use the word plug-in to create a "fully functional" pdf. This feature simply does not work.
When I convert the file to a pdf using the adobe printer/distiller, the circle data markers on the chart are fine, but the hyperlink no longer functions.
I can copy the chart from excel and paste it into powerpoint and publisher and the conversion to pdf works fine. i can also create a pdf of the chart from excel to pdf without problems, so it appears to be a word to pdf issue.

Thanks Bill
Perhaps I was not clear enough though. I am not really concerned with the hyperlinks.
The main problem is the excel chart. When I use PDF Maker the circle data markers from the chart are greatly enlarged and obscure the text and chart. The only way to make the chart look normal is to use the distiller, which kills the hyperlinks. I would rather use PDF Maker, keep the functionality of the hyperlinks, and have the excel chart look normal. The PDF Maker distorts the circle data markers on the chart and makes the page unreadable. That is what I need to fix.
I realize the simple solution is to use something other that circles for data makers, but I have a lot of charts and don't want to spend the time remaking them all.

Converting to PDF is not working

I pay a monthly fee to be able to convert documents to PDF, but it has not been working. The 1st 3 documents I converted several months ago were a breeze, but since then going through the same procedure is completely unsuccessful. All it does is say "uploading" and never goes any further. Is there any way to get this fixed, or if not how on earth do I find a way to contact this company to cancel my subscription/license? I can't keep paying for something that does not work.

Hi jkreed2,
We would like to help!
1) What type of doc are you converting to PDF? How large is the document?
2) Here is how to manage your subscription:
*Sign in <, in the top right corner using your Adobe.com credentials
*Click on your name (same location) and select ‘My products and services’
*From there you can check on your status, log in/account info, update/cxl, etc.
Looking forward to hearing back from you!
Regards, Stacy

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

Conversion of Microsoft Word 2010 to PDF-Links not working in the PDF

I have a Windows 7 Professional 64 Bit Operating System and Microsoft Word 2010. There is a particular word document(Word 2010) that I need to convert to PDF.I did a "save as" and stored it as a PDF. But the issue in the PDF is that the links in the "Table of Contents" do NOT work. I am using Adobe Reader 10.1.2.Please let me know how could I do the conversion and how can the links work correctly

Adobe Reader 10.1.2 cannot convert DOC files to PDFs. You will need Adobe Acrobat to do this.
Save As > Adobe PDF feature is using Microsoft's PDF converter. You may need to follow up with them regarding the same.

PDF Printer not working in Adobe XI

The PDF Printer option is not working in Adobe XI. We are using Windows 8. When I open the printer box and select Adobe PDF, I get an error message stating "The server threw an exception." The "Save as PDF" and "Convert to PDF" options work but those options are not always available.

A server exception would suggest you are using Acrobat in the cloud. I don't have an answer in that case other than trying later. Is the Adobe PDF printer indeed installed on your machine or in the cloud?

PDF Link Not Working - Can't Isolate the Issue

I have a unique issue I can't figure out. The trouble
shooting I have done so far is this: (1) I've recreated my Topic
several times using old topics that work, ones in version control,
ones not in version control, blank ones, and even from scratch as a
New Project. (2) I've recreated my Word Doc and PDF. (3) I've
uninstalled Robo Help 5 and reinstalled it. (4) I've uninstalled
then reinstalled Adobe. (5) I've uninstalled then reinstalled MS
Office. After reinstalling all of the above, I created the Topic
yet another time.
I took an existing Project which was initially created in v4
with a PDF Link created in Word then converted to a PDF in Word.
This topic was not in version control and I copied it onto my Local
Drive. From my Local Drive, I modified the Topic to include all of
my new information. I left the original PDF Link, however, to test
it. Here are the results:
A) The original PDF Link still operates just fine. It
launches the PDF with no problem.
B) The new PDF Links I am trying to create refuse to work no
matter what I do. WHY? When I click on the PDF Link in my compiled
CHM, I get an Internet Explorer Window with an error that the "Page
cannot be displayed". I have tried this on a network drive and on a
local drive.
Are there any ideas or suggestions? Linking a PDF does not
require rocket science. I have done dozens of them over the past
couple years and never had this issue. All of my other hyperlinks
are working just fine (ie to external CHMs) - just not to PDF or
DOC files.
1 thing I did notice which is why I uninstalled then
reinstalled everything: I found the new option inside Word of
ROBOPDF, and that is what I initially used. When I noticed a
coworker did things differently, I decided to delete that,
reinstall it all, then created the PDF the old way through the PDF
Maker toolbar in Word. I got the same results.
Please, please email me if possible:
[email protected]

FYI: Home Sharing is not the same as Sharing.
A Home Shared library will show up as a Home icon on the left side of iTunes. These you can add to yoru new library.
A Shared library will simply allow you to play music from other computer.
See this -> http://www.apple.com/support/homesharing/

Converter not working correctly

I have been using PDF converter for a while now with no problems, but when I tried to convert a PDF file today, it is not working properly. The formatting is all mucked up and the letters are in 5 different types of font/size.
I have uninstalled & reinstalled Reader but it has not helped fix the problem.
Sorry, but I am paying for this service, and it is not working.
It was working great, what has happened? Please help.

This is the Reader forum; the ExportPDF one is here:
http://forums.adobe.com/community/exportpdf

PDF Printer not working with Acrobat 8 & Vista Ultimate 64bit

I have not been able to print pdf's. I am uptodate on upgrades and have installed, reinstalled printers and repaired the program etc.
When I install an adobe printer I get the Adobe PDF Converter. When I try to print with it, I get an audible failure signal and nothing ever happens. Sometmes I get a sceen indicating it has failed, sometimes not. I have had this problem since upgrading to a new computer with Vista Ultimate 64bit OS.
I have seen various "Fixes" but none seem to address my problem or work for it.
Anyone with the same problem and perhaps a solution?

What version of AA8?

Pdf converter not working

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