Pdf converter only makes thumbnail file

I'm working with Photoshop CS4 & Acrobat 8 and trying to create a pdf by using the Adobe pdf converter print driver. I print the PS file to the Adobe printer and many times only get a thumbnail file. Sometime I get a full size file - other times just a thumbnail. I've tried all different permutations and can't consistently get a complete file. It's driving me crazy - so much so, that I've had to install a third party pdf converter which (so far) appears to be working fine. Has anyone else run across this ptoblem - and/or suggest a fix.
Thanks in advance.

CeeJaa@Mac wrote:
switch platforms ad upgrade to Acrobat 9 Pro. That'll fix it.
I suspect you're right. Good luck.

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Pdf converter only makes thumbnail file

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