Pdf crashes

Hi
I am using Mac OS X 10.5.7 and after the last batch of updates (iLife, compatibility and some others) I can't open pdf files in any of the mac applications. Quick Look in pdf files crashes the finder instantly, opening in Preview crashes preview and even Mail crashes when selecting an e-mail with pdf attachments.
I can still open pdfs in Acrobat but the Mail thing is really bothering me.
It happens in all user accounts. Restarting the computer didn't solve the problem...
What should I do?
Thanks in advance.

Anyone? I really need help with this. I just found out that I can't open Adobe Photoshop CS4 or Adobe Illustrator CS4. Photoshop crashes on initializing ICC engine and Illustrator crashes on initializing plug-ins.
Anyone knows what could be causing the trouble?
Thanks

Similar Messages

CS3: Export PDF crash...located the source, now what?

InDesign CS3 keeps crashing on page 86 or 87 of a file I'm trying to Export to PDF. I know this from watching the progress bar move across the screen, everything is fine until the status box shows page 86/87, then poof, InDesign disappears and requests to send an error report. I was under the impression this was being caused by the Export PDF settings. With printer's marks enabled, the Export PDF crash occurs on page 86. Turn printer's marks off and the crash happens on page 87. So I tried all kinds of things with Export PDF settings but came up empty.
Then I messed around with pages 86 and 87. Removed text frames from page 86 and tried various combinations with Export PDF. Did the same thing on page 87, and then combinations of 86 and 87 at the same time. No good...keeps crashing. I removed ALL content from pages 86 and 87 and the Export PDF still crashes, even with blank pages.
I finally got a clue when moving text frames to other pages. Both pages have 4 text frames each. When I moved the top text frame on page 87 to a different page -- in this case I moved it to page 98 -- the Export PDF crashed on page 96. Not page 98 where it was located, but page 96. Weird, but it gave me a clue.
Long story short:
Export PDF causes InDesign to crash on page 86 or 87 unless the uppermost text frame on page 87 is moved to a non-printing layer. The text frame can remain on page 87 or be on the pasteboard; either way, it must be non-printing to prevent a crash in Export PDF mode.
Any suggestions? I've already searched the text frame and nothing out of the ordinary catches my eye. The text frame is necessary for a book project. I can't consolidate it with another frame.
Thanks in advance!

My memory is not so great after all...
The bug was in CS4 and it was fixed in 6.0.4. I remembered the rest correctly...
Here's the tech note:
Type on a Path fails to draw in output (PDF, Print, JPEG) on the 35th and subsequent spreads. [2297179]
Harbs

DRM-protected PDF crashes Safari on iPad

DRM-protected PDF crashes Safari on iPad (iOS 5.1/9B176). After restart the document is blank. When choose Acrobat from "Open it..." list it says "The document is empty". Is there a workaround?
It looks like Safari PDF preview software failes to handle DRM protected PDF (by Adobe LiveCycle ES). I am not sure but this was working before.
Thanks.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > Safari then tap to delete history, cookies, and data then try Safari.
* No data is lost due to a reset

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Dynamic PDF Crashing Older PC's

I've created a dynamic pdf that I've tested on several machines and works well. However this pdf also needs to work on company computers that are fairly old, we're talking 40gb hard drive and original windows XP old here. On these old computers the dynamic pdf crashed adobe reader 9 where the static pdf form didn't. Sadly the form needs to be dynamic in order to work properly.
Does anyone have any ideas on how to make these old computers not freak out when they try to open the pdf? At the moment they can't at all and often encounter runtime errors or just crash completely. I was looking into converting it back into static pdf or somehow flattening it at a final point.
thanks for the help.

I might be a memory management problem.
Acrobat Reader doesn't manage memory very well (if at all). If it needs, it tries to allocat memory, if there's no memory left, it crashes.
A quick memory occupation test (just opening your form) turned out this way:
- Reader 9.1 (no pdf opened) - 26.892K
- Reader 9.1 + your form (dynamic) - 335.380K
- Reader 9.1 + your form (static) - 53.232K
Your form, if dynamic, hogs almost 280MB more memory than the same form saved as static. Maybe your form just needs more resources than the older PC's have.
This is my 2cents, but this is a department i'm not very comfortable, maybe some of the forum users that are more knowledgeable of the inner working of Acrobat Reader can provide a better overview.

Pdf crashes when clicking into the 3d&multi media

hello forumers.
when i go into my preferences my pdf crashes when clicking into the 3d & multimedia option,anyone elses acrobat crashes as well?

hello micheal im on a pc windows 7 and have acrobat acrobat pro.

Create PDF crashes webapplication

Hi,
We have a website that creates PDF-reports using SAP Crystal Reports runtime engine for .NET Framework 4 (64-bit) SP1. The site runs on Windows 2003 R2 x64.
The site (w3wp.exe) crashes every now and then when a report is generated in PDF. We cannot trace it back to specific reports, users or actions. It seems to be random. We don't have this issue on x86-webservers with the same application and CR-version.
We got a memory dump from one of the crashes. The dump can be found [here|http://www.megaupload.com/?d=ZFVJ7FEZ] (zipped, about 330MB). Microsoft already analyzed this dump and this is the conclusion :
Here is my analysis: as you already noted, the stack goes from the SAP component to msvcr80, based on the method name (without the private symbols we cannot see the arguments passed etcu2026) it looks like they are initializing something which requires memory to be moved around, hence the call to memmove_s
0:076> kpL
Child-SP          RetAddr           Call Site
00000000`27ceec88 00000000`781b6a70 msvcr80!memcpy(unsigned char * dst = 0x00000000`26bbceb8 "???", unsigned char * src = 0x00000000`26bbceb8 "???", unsigned long count = 0)+0x1ec
00000000`27ceec90 00000000`41d69db4 msvcr80!memmove_s(void * dst = 0x00000000`00000000, unsigned int64 sizeInBytes = 2, void * src = 0x00000000`000001c2, unsigned int64 count = 0)+0x80
00000000`27ceecd0 00000000`41d6b2bc crxf_pdf!UXFInitializeW+0x1834
00000000`27ceed50 00000000`37b2d78f crxf_pdf!UXFGetExportFormatsExW+0x10c
00000000`27ceeda0 00000000`37da9c1a crpe32!CRPEConnectionInit+0x365df
00000000`27ceeef0 00000000`37da0b93 crpe32!MWCleanupProcess+0x4ffca
00000000`27ceefd0 00000000`37da54eb crpe32!MWCleanupProcess+0x46f43
00000000`27cef720 00000000`37d27bb4 crpe32!MWCleanupProcess+0x4b89b
00000000`27cef750 00000000`37d38964 crpe32!CRPEConnectionInit+0x230a04
00000000`27cef820 00000000`37d39a8f crpe32!CRPEConnectionInit+0x2417b4
00000000`27cefb90 00000000`37d39dac crpe32!CRPEConnectionInit+0x2428df
00000000`27cefbe0 00000000`37d3a45c crpe32!CRPEConnectionInit+0x242bfc
00000000`27cefd30 00000000`783917cd crpe32!CRPEConnectionInit+0x2432ac
00000000`27cefe20 00000000`781337d7 mfc80u!_AfxThreadEntry(void * pParam = 0x00000000`23e01f80)+0x101
00000000`27ceff20 00000000`78133894 msvcr80!_callthreadstartex(void)+0x17
00000000`27ceff50 00000000`77d6b71a msvcr80!_threadstartex(void * ptd = 0x00000000`77d6b6e0)+0x84
00000000`27ceff80 00000000`00000000 kernel32!BaseThreadStart(<function> * lpStartAddress = 0x00000000`00000000, void * lpParameter = 0x00000000`00000000)+0x3a
First, itu2019s interesting to note that the destination pointer does not look to be valid; the call to msvcr80!memmove_s comes directly from crxf_pdf!UXFInitializeW (there are no u201Chiddenu201D calls in the middle):
0:076> ln 00000000`41d69db4
(00000000`41d68580)   crxf_pdf!UXFInitializeW+0x1834   | (00000000`41d6b1b0)   crxf_pdf!UXFGetExportFormatsExW
The exception (an Access Violation) is actually thrown in msvcr80 while it is trying to copy the memory as a result of the move call:
0:076> .exr -1
ExceptionAddress: 000000007814e38c (msvcr80!memcpy+0x00000000000001ec)
   ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 000000002c78b280
Attempt to write to address 000000002c78b280
Also looking at the thread registers confirms that the memory address is not valid:
0:076> r
rax=0000000000000009 rbx=0000000000000413 rcx=000000002c78b280
rdx=ffffffffff9329f0 rsi=0000000000000000 rdi=0000000000000002
rip=000000007814e38c rsp=0000000027ceec88 rbp=0000000041dd42b0
r8=0000000005500dc0 r9=0000000005500dc4 r10=000000002728a4c0
r11=000000002728a4c0 r12=0000000041dd42b0 r13=0000000000000001
r14=000000002728a4c0 r15=000000002c78b284
iopl=0         nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b             efl=00010204
msvcr80!memcpy+0x1ec:
00000000`7814e38c 8901            mov     dword ptr [rcx],eax ds:00000000`2c78b280=????????
Unfortunately without the private symbols we cannot see what that memory belongs to.
Anyway since I have access to all Microsoft private symbols, the fact that I cannot find this specific one I think means this is part of the SAP components. I think we can conclude the problem originates from the crxf_pdf.dll and manifests itself in msvcr80.dll because of some wrong parameter passed into that call.
All help would be very much appreciated.
Many Thanks,
Thomas

Hi Thomas,
Since you have RAS available use this code and test again:
private void ExportToPDFRAS_Click(object sender, EventArgs e)
    //CrystalDecisions.CrystalReports.Engine.ReportDocument rpt = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
    ISCDReportClientDocument rcd;
    //rpt.Load("c:
Reports
Group.rpt");
    rcd = rptClientDoc;
    // Declare a PrintOutputController to allow documents to be exported to PDF
    PrintOutputController rasPrintOutputController;
    CrReportExportFormatEnum rasReportExportFormat;
    CrystalDecisions.Shared.DiskFileDestinationOptions diskOpts = CrystalDecisions.Shared.ExportOptions.CreateDiskFileDestinationOptions();
    diskOpts.DiskFileName = "c:
reports
reports1.pdf";
    // Set the CrReportExportFormatEnum to export the report as a PDF file.
    rasReportExportFormat = CrReportExportFormatEnum.crReportExportFormatPDF;
    rasPrintOutputController = rcd.PrintOutputController;
    // Use the Export() method of the PrintOutputController to export the report to a ByteArray.
    ByteArray tempByteArray = rasPrintOutputController.Export(rasReportExportFormat, 0);
    Byte[] byteStreamOutput = tempByteArray.ByteArray;
    System.IO.Stream oStream;
    byte[] byteArray = null;
    oStream = rpt.ExportToStream(CrystalDecisions.Shared.ExportFormatType.PortableDocFormat);
    byteArray = new byte[oStream.Length];
    oStream.Read(byteArray, 0, Convert.ToInt32(oStream.Length - 1));
    // this is used to verify the file so I saved it to disk
    System.IO.File.Create(diskOpts.DiskFileName, Convert.ToInt32(oStream.Length - 1)).Close();
    System.IO.File.OpenWrite(diskOpts.DiskFileName).Write(byteArray, 0, Convert.ToInt32(oStream.Length - 1));
    System.IO.File.SetAttributes(diskOpts.DiskFileName, System.IO.FileAttributes.Directory);
    oStream.Close();
CR requires contiguous memory space so for large reports IIS may not be able to handle cleaning up it's memory fragmentation when objects are freed up. It's a common problem with Java app's also, Java doesn't have a good memory manager either.
Because of the lack of ability to pass files through Forums I suggest you purchase a support case if you don't have a Support Contract and work with a Support engineer here to debug the problem. We can get the PDB's for those files to you if that helps MS determine what their issue is...
Thanks
Don

Interactive PDF crashes Acrobat 9

Has anyone experienced interactive PDFs causing Acrobat 9 to crash? The PDF was created using the Interactive PDF preset in InDesign CS5. The file contains buttons, SWF animations, and videos. The file is about 300MB, mostly from the embedded videos.
The PDF file opens without incident on most of our machines. On about half of the machines, Acrobat 9 crashes when opening the file. The error in the event log refers to an error in drvdx9.x3d.
OS: Windows XP SP3
Acrobat version: 9.0, 9.2, 9.4.1
The troubleshooting steps we have already tried include
updated chipset/display drivers on Rick’s laptop
copied the drvdx9.x3d file from my machine to his
updated DirectX
uninstalled/reinstalled/patched Acrobat
disabled hardware acceleration in Flash

I have checked and unchecked every single option in the preferences just to see what the result would be.
When comparing the preferences of PDFmaker 8 and PDFmaker 9 the differences are pretty obvious.
PDFmaker 8 will have 1 option more then PDFmaker 9. Its that option that will make the links in the index work.
I dont think posting screendumps will work, since our system is dutch and everything will be in dutch.
We have AA9.3, we always keep things updated.
Repairing Acrobat wont solve it. We only have 1 workstation with AA8 and its that station that has this option. All other AA9.x station dont.
I dont believe the option is removed completely, but probably moved to some other place to be checked or unchecked. I just dont know where..
Any more suggestions are welcome!
Regards,
Martijn van der Graaf

Preview PDF crashes in LiveCycle Designer

I'm new to LiveCycle designer and PDF development and am working through the first LiveCycle Designer tutorial. When I click on Preview PDF, LiveCycle crashes -
MicroSoft Visual C++ Runtime Library -
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I am running on Windows 7, have Adobe Acrobat X Pro and Reader 9.4.0 installed.

Thanks. I tried that and it did not work. Ultimately I fixed it by uninstalling Reader and installing the latest version.

PDFs Crashing Acrobat 9.3.4 for seemingly no reason

We're having a big problem with commented PDFs (made in Indesign) crashing at seemingly random points. Have tried re-saving the PDFs, opening in different locations (both local and network drives), changing view options, etc...
The crashes occur on on both our MacMinis and iMacs, sometimes at the same point in a PDF, sometimes not.
I have saved several of the crash logs, if they're of any help.
OS X 10.6.4, Acrobat 9.3.4.
EDIT: I need to do some more testing, but our problem sounds an awful lot like the one reported in http://forums.adobe.com/message/2951011 . I've only recently started using Two-Up view and the crashes only started after that. Unfortantely, using Single Page view is not much of a solution. Laying out double pages is much easier when both pages can be seen at the same time!

Another thread that looks very similar:
http://forums.adobe.com/thread/719838
This bug definitely seems to be linked to using Two-Up page view and having multiple comments on a PDF.
It was suggested that the problem might lie with the fact that the PDFs we're working with were created in Indesign CS3, but we've now replicated the problem with PDFs from Indesign CS5.

Acrobat 9 / Outlook 2007 - Convert Mail Folder to PDF Crashes Outlook

Procedure:
Opened Outlook 2007, selected email folder, right clicked email folder, selected from menu: Convert "folder" to Adobe PDF, selected save
Problem:
After many successful such folder conversions, one email folder in particular caused Outlook 2007 to crash when half way through conversion
Solution:
Finally, upon about the 7th attempt, I noticed Outlook crashed when attempting to convert one particular email file (within the folder)
The name of the offending email file was visible during the conversion process
I reopened Outlook, examined the offending email and discovered it contained Japanese characters in the attachments
I then deleted the offending email and recommenced the procedure
All ran smoothly as per normal, Problem Solved!
I hope this helps somebody out there

I searched everywhere on the web for a solution and came up with nothing - so when I finally worked it out (simple in hindsight) I just had to make the post (my very 1st!).

Uploading a PDF crashes DW6. Is there a size limit?

I'm attempting to upload a three-page PDF that is 15.MB in size. Every time I try, DW6 crashes. I've tried on two computers (Macs) and DW6 always crashes.

Hello ascii12,
even if we can use DW as a FTP program, so I prefer Filezilla since a couple of years already. So I'm independent and the difficulties with which you have to fight, encourage me in my opinion, not least because we always search for experts, we don't charge a "jack of all trades".
To "save the honor" of Filezilla : To manage several websites or to upload my files and sometimes for the opposite way, for a necessary download from my server or to use a "a site-wide synch", I'm using FileZilla. It simply looks easier for me to keep track of all operations precisely and generate or reflect easily the desired tree structure.
Above all, FileZilla has a feature (translation from my German FileZilla) called "compare file list". Here it's possible to use file size or modification time as a criterion. There is also the possibility to "hide identical files", so that only these files which you want to redact remain visible.
And even if it means you have to install a new program, I am convinced that there is an advantage. Here is the link to get it and where you can read informations about how it works:
http://filezilla-project.org/ and http://wiki.filezilla-project.org/Tutorial#Using_the_site_manager
Mac: Mac OS X (Use: Show additional download options)
http://filezilla-project.org/download.php
Of course, you also need all the access data to reach your server and for MIME issues, you should contact your web host/provider.
Good luck!
Hans-Günter
P.S.
Since I use two screens, the whole thing became even more comfortable.

Digitally Signed PDF crashes Mail and Preview

I've run into an odd situation - if I try to send a digitally signed PDF file using the Mail app or even view that file in the Preview app, those apps crash. The PDF files are created in Adobe Acrobat Pro version 9.1.0 (for the Mac). My Mail and Preview apps are right up to date.
The same PDF file still opens just fine in Adobe Acrobat. If I create exactly the same file, but don't go through the digital signature step, the files open (in Preview) and send (in Mail) just fine.
Anyone else run into this problem and/or have a suggestion on how to avoid it?
(P.S. By "create", I mean I have printed to the "Adobe PDF 9.0" print driver, which creates the base PDF file. Then I have also "secured" the file by requiring a password be entered to change anything. The final step, which seems to be causing the problem, is digitally signing the file.)

The problem may be related to asking Acrobat 9 to output a file format "compatible" with older versions -- along with adding security.
If you check the Console log, I think you will find that the "mdworker" task is also crashing -- even when you open the file successfully with Adobe Reader. I presume this is Spotlight trying to index the file.
Safari will also crash when attempting to view such a PDF. It puts out a Console message indicating invalid AES block size or some such. Presumably this is related to the 128 bit AES security in the PDF file. Using 128 bit RC4 results in a file that doesn't crash Preview, but the document content is garbled by Preview so it's just as bad.
--Bob

"Save as PDF" crashes the application

Hello all,
I used to be able to save documents as PDF's by going to Print > PDF > Save as PDF before running routine maintenance tasks using the latest version of Onyx.
Here's what I've done:
1. I have all of my Apple software updates.
2. This is not a CS/Adobe/Indesign issue (because I don't have those programs).
3. I have attempted to Save as PDF in other accounts to no avail, so the problem lies beyond my home directory.
4. I have repaired my permissions and rebooted.
5. It doesn't matter what program I attempt to Save as PDF from.
6. Here's the relevant console entries that happened at the time of the crash:
3/2/09 10:15:00 AM com.apple.quicklook[1166] failed to find start of cross-reference table.
3/2/09 10:15:00 AM com.apple.quicklook[1166] missing or invalid cross-reference trailer.
3/2/09 10:15:01 AM ReportCrash[1165] Formulating crash report for process TextEdit[1146]
3/2/09 10:15:02 AM ReportCrash[1165] Saved crashreport to /Users/rmurphy/Library/Logs/CrashReporter/TextEdit2009-03-02-101459VSIT214.crash using uid: 1042 gid: 1042, euid: 1042 egid: 1042
3/2/09 10:15:01 AM com.apple.launchd[112] ([0x0-0x75075].com.apple.TextEdit[1146]) Exited abnormally: Bus error
3/2/09 10:15:01 AM com.apple.quicklook[1166] failed to find start of cross-reference table.
3/2/09 10:15:01 AM com.apple.quicklook[1166] missing or invalid cross-reference trailer.
3/2/09 10:15:01 AM com.apple.quicklook[1166] missing or invalid cross-reference trailer.
3/2/09 10:15:01 AM com.apple.quicklook[1166] missing or invalid cross-reference trailer.
Any help would be greatly appreciated! Thanks.

Here's more details.
Process: TextEdit [2375]
Path: /Applications/TextEdit.app/Contents/MacOS/TextEdit
Identifier: com.apple.TextEdit
Version: 1.5 (244)
Build Info: TextEdit-2440000~2
Code Type: X86 (Native)
Parent Process: launchd [112]
Date/Time: 2009-03-02 11:38:31.967 -0600
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x97174eb8 CFDictionaryAddValue + 40
1 com.apple.CoreFoundation 0x971e8a36 CFTimeZoneCreateWithName + 470
2 libPDFRIP.A.dylib 0x16140439 PDFWriterVPrintf + 1847
3 libPDFRIP.A.dylib 0x1612bd79 PDFDocumentPrintf + 37
4 libPDFRIP.A.dylib 0x16138290 PDFInfoEmit + 920
5 libPDFRIP.A.dylib 0x1612bfd4 PDFDocumentFinalize + 458
6 libPDFRIP.A.dylib 0x1612ac0e pdf_Finalize + 28
7 com.apple.CoreGraphics 0x96a0a6ff CGContextDelegateFinalize + 55
8 com.apple.CoreFoundation 0x971a5746 _CFRelease + 182
9 com.apple.CoreGraphics 0x96a0a6ec CGContextDelegateFinalize + 36
10 ...e.print.framework.PrintCore 0x96698082 pdfSpoolingReleaseDrawingContext(void*, void**) + 38
11 ...e.print.framework.PrintCore 0x9669803d PJCReleaseSpoolingSession + 57
12 ...e.print.framework.PrintCore 0x96696d61 PJCEndDocument(OpaquePMPrintSession*) + 259
13 ...e.print.framework.PrintCore 0x96696c1e PMSessionEndDocumentNoDialog + 74
14 com.apple.AppKit 0x92ca7633 -[NSPrintSpoolingGraphicsContext endDocument] + 130
15 com.apple.AppKit 0x92ca6bb4 -[NSView(NSPrintingInternal) _printForCurrentOperation] + 665
16 com.apple.AppKit 0x92ca681d -[NSConcretePrintOperation _renderView] + 358
17 com.apple.AppKit 0x92ca660c -[NSConcretePrintOperation _continueModalOperationToTheEnd:] + 56
18 com.apple.AppKit 0x92ca61da -[NSConcretePrintOperation _continueModalOperationPastPrintPanel] + 127
19 com.apple.AppKit 0x92c3f8ac -[NSPrintPanel _sheet:didEndWithResult:contextInfo:] + 244
20 com.apple.AppKit 0x92a85233 -[NSApplication endSheet:returnCode:] + 288
21 ...int.framework.Print.Private 0x15ea3816 AskUserForFile + 60260
22 com.apple.AppKit 0x92a4353b -[NSApplication sendAction:to:from:] + 112
23 com.apple.AppKit 0x92a43478 -[NSControl sendAction:to:] + 108
24 com.apple.AppKit 0x92a432fe -[NSCell _sendActionFrom:] + 169
25 com.apple.AppKit 0x92b1d5ff -[NSButtonCell performClick:] + 725
26 com.apple.AppKit 0x92af0abd -[NSButton performKeyEquivalent:] + 378
27 com.apple.AppKit 0x92af092a -[NSControl _performKeyEquivalent:conditionally:] + 160
28 com.apple.AppKit 0x92af07f6 -[NSView performKeyEquivalent:] + 367
29 com.apple.AppKit 0x92af07f6 -[NSView performKeyEquivalent:] + 367
30 com.apple.AppKit 0x92af055f -[NSWindow performKeyEquivalent:] + 257
31 com.apple.AppKit 0x92c51e6e -[NSWindow keyDown:] + 93
32 com.apple.AppKit 0x92acc8ff forwardMethod + 113
33 com.apple.AppKit 0x92acc8ff forwardMethod + 113
34 com.apple.AppKit 0x92acc8ff forwardMethod + 113
35 com.apple.AppKit 0x92bd7597 -[NSControl keyDown:] + 129
36 com.apple.AppKit 0x92a40ddd -[NSWindow sendEvent:] + 8511
37 ...int.framework.Print.Private 0x15ea79a0 CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 272
38 com.apple.AppKit 0x92a0cd49 -[NSApplication sendEvent:] + 2941
39 com.apple.AppKit 0x9296a69f -[NSApplication run] + 847
40 com.apple.AppKit 0x929378a4 NSApplicationMain + 574
41 com.apple.TextEdit 0x00001df6 0x1000 + 3574
Thread 1:
0 libSystem.B.dylib 0x96530906 kevent + 10
1 libSystem.B.dylib 0x96531095 pthreadstart + 321
2 libSystem.B.dylib 0x96530f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x965073ae _semwaitsignal + 10
1 libSystem.B.dylib 0x96507176 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x929d8299 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x95a387ed -[NSThread main] + 45
4 com.apple.Foundation 0x95a38394 _NSThread__main_ + 308
5 libSystem.B.dylib 0x96531095 pthreadstart + 321
6 libSystem.B.dylib 0x96530f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa08e24ec ebx: 0x97174e9b ecx: 0xa08f73d8 edx: 0x00000010
edi: 0x16143380 esi: 0x00000000 ebp: 0xbfffe168 esp: 0xbfffe120
ss: 0x0000001f efl: 0x00010283 eip: 0x97174eb8 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x18feb com.apple.TextEdit 1.5 (244) <e1480af78e2746195aab84b0123de9ed> /Applications/TextEdit.app/Contents/MacOS/TextEdit
0x34000 - 0x34fff +com.ksuther.chax.loader ??? (2.1) <2b48fbf0dbd073f744e651e689e8b467> /Library/InputManagers/Chax/Chax.bundle/Contents/MacOS/Chax
0x87000 - 0x89fff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x1502e000 - 0x15216fff com.apple.RawCamera.bundle 2.0.11 (410) <7704cc57f7daceb81672bfdc4434da40> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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Save as PDF crashes every application

When I select Print > Save as PDF, it immediately crashes any application that I am in. I cannot create PDFs anymore, tried Safari, Mail, Chrome, TextEdit, Word.
Word's Error Reporting tool gave this error info:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-10-07 22:37:06 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.4.140807
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: FXPSACEAccount
Blame Module Version: 1.71
Blame Module Offset: 0x000139db
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Anyone has any ideas how to fix this? Thanks!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

AES256 encrypted PDF crashes Acrobat X but works for 9.x

Hi,
i've encrypted a PDF with AES-256 (Acrobat 9) encryption with a selfwritten PDF library.
It opens fine in Acrobat 9.x but Acrobat X crashes a few seconds after opening.
Here's the problematic PDF:
http://dl.dropbox.com/u/17203884/PdfCrypter_de.pdf
Opening password is "2850" (just the number without quotes)
Preflight 9.x tool doesn't report any syntax error, Preflight X cannot be tested because of crash.
I'm sure there is a syntax problem, can your help me?
When i replace the /StructTreeRoot entry in Catalog dictionary with spaces in a hex-editor Acrobat doesn't crash but
some Contents is still missing..
Any idea what's going wrong?
Thanks in advance and best regards
Dirk Carstensen

Interesting. I was able to confirm that the test ran with Acrobat 9.x on a Mac, but crashes with Acrobat X on a PC. And I made sure my Acrobat X had latest upgrades.
The test seems valid since it was able to run on PDF Interpreter software I work on. This software does support 256 bit encryption, with output matching Acrobat 9.
- Dave

Pdf crashes

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