PDF created with InDesign CS6, Helvetica Neue font, causes lower-case "r's" to be bold

The pdf was created from InDesign CS6 using Windows 7. I cannot recreate the problem on my machine, but it is happening on a coworker's machine. The only character affected is the lower-case r. It appears bold when viewing the pdf of his machine. I am also running Windows 7 and it looks fine to me. My boss is using a Mac and it also looks fine to her. Does anyone know what might be causing this problem?

Hmm...until it's isolated to the 'r' it surely sounds like the typical effect often caused by the "Enhance Thin Lines" preference setting in Acrobat/Reader/browser-x-plugin, which most commonly affects l's and i's.
It's also true that various servings of Helvetica Neue are at the center of many such tales of woe.
I'd recommend some simple testing on the co-worker's computer with PDF's produced under the same conditions using different fonts; perhaps some varied weights of the same Helvetica Neue.

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