Pdf crop marks disappear!

Hi, I am currently receiving pdf files of ads which will feature in a magazine. I'm using QXP to bring the mag together. When I import some of the pdfs some of the ads look like they are trimmed to the page size, but when I open the pdf the trim marks and bleed are there.
Like I say this only happens on some of the ads, some do indeed come in with their trim and bleed intact. Does anyone have any ideas on this? Do I need to ask the advertisers to recreate their ads differently?

.. did I mention InDesign can deal with up to PDF 1.7, includes live
transparency, can output ICC profiles, OCG (Layers) and movies as well -
hmmm
Jon

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