PDF'd Fillable Form / Checked Boxes do not Appear in E-Mail

Acrobat Pro 8.1.2, Windows XP, Word 2003
I made a doc in Word, created a form, added check boxes, all good. I fill out the form as needed, check specific boxes as needed, and submit via email to vendors to place orders.
Everyone gets the check boxes themselves, but several have said that none of the boxes are physically checked (X). All other entered info is present.
Thanks for any help.
KE

I'm sorry. I made the Word doc, then used Adobe Pro to convert the Word doc into a fillable form. Using Designer I added the check boxes. Saved and closed.
I open the form, fill it out, select certain check boxes, and email. The selected check boxes do not appear on some computers.
KE

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PDF'd Fillable Form / Checked Boxes do not Appear in E-Mail

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