Pdf displayed as unknown filetype after acrobat update

I have installed 2 updates for Adobe Acrobat 8 Professional today, and after the first one my pdf files have become unknown file types. When I try opening My Computer - Tools - Folder options - File types, locate pdf and try connecting Adobe Acrobat 8 as the default program, nothing happens. That is, I am able to locate acrobat.exe, but when I press 'OK' it doesn't appear in the list of programs as it should.
If I open Acrobat and from there open a pdf file, it works fine. But it still won't recognize the pdf file type the other way around.
The updates I installed were 8.1.3 and 8.1.4, although the problem started after the 8.1.3 update. Actually, after restarting the PC and being almost finished with this update, I got an error message saying that the install was unsuccessful, but no error code or any indication as to what had gone wrong. I then opened Acrobat and searched for updates from the Help menu, and I was told that it found the 8.1.4 update. I installed it, this time without any errors, but the problem still persists.
Any ideas? I have of course restarted my computer.

Yes, and the same thing happens as if I go to My Computer: I have to browse for the program, as it does not appear in the standard programs list. I browse to Program Files - Adobe - Acrobat 8.0 - Acrobat, and locate the file acrobat.exe. When I press 'OK', Acrobat is still not displayed in the "Programs" list, and nothing happens, the file is still unknown.
I did some checking in the Event Viewer, and found that right before my first update displayed the failed-error, there were 4 errors from some old Acrobat 6 updates that for some reason was still installed in the system (although Acrobat 6 itself has been removed). So I uninstalled the Acrobat 6 updates, restarted the computer, searched for additional updates for Acrobat 8, found 8.1.5, installed this and restarted the PC once more. No luck this time either..

Similar Messages

Cannot reinstall CS3 on Windows 7 after Acrobat update

I, like so many others, cannot reinstall CS3 on Windows 7. CS3 stopped working after I updated Acrobat (which I now wish I hadn't done), it was working fine for months previously. I got the 'needs uninstall/reinstall' error.
I am reinstalling from files saved on my computer, not DVD. I tried every solution I could find online (the cleanscript, deactivating firewall, deactivating UAC, uninstalling google desktop, registering jscript.dll) Doing a clean Windows reinstall is not an option I'm willing to try. I tried chatting with customer service, who couldn't help me and referred me to the phone technical support. I tried that and the tech guy told me CS3 is no longer supported, so he couldn't help me, unless of course I wanted to pay a $50 fee). I can get Acrobat Pro and shared components to install, but all other components fail.
Is it just me, or is it mightily suspicious that this happens to so many other people? I'm willing to bet that Adobe engineers their updates to 'fail' older versions figuring we'll eventually give up trying to fix it and eventually just upgrade. Adobe- you sold me a license with no expiration date. Why not eliminate all the subterfuge and start selling 5yr licenses?

This just happened to me tonight.   Acrobat requested an update. I said YES, update now. And now my CS3 Web Premium doesn't work. I should have known.
I've tried everything. Adobe cleaners, licence tools, renaming folders (flex_something folder), resetting folder permissions (Adobe PCD), start services > flex_something, etc.   Can't get anything to work.
Something like this happens about every 6 months or so. Takes me 3 days to get it running again. Man, I'm exhausted trying to keep this software running.
What gives?   Any advise?
Runnning: Windows 7 64bit, Web Premium CS3
Error: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.

HT203547 Thunderbolt Display Screen Still Black After Firmware Update

Mid 2014 15" MacBook Pro (retina), and Thunderbolt Display, under 1 year old.
The Display stopped waking from sleep, but it seems to only be the backlight. When using a flashlight, I can see the image on the screen. My computer recognizes the Display is connected.
The firmware update hasn't resolved the issue. The article HT203547 is worthless.
Many, many other similar issues are reported in the apple community forum and in the Apple Online Store reviews for the TB Display.
I've had the Display repaired, having all of the internal components replaced. Now, it's at an Apple Authorized Service Provider, again... for the same issue.
Last time, it was in the shop for several weeks, as the technicians had trouble resolving the issue.
Apple will continue to have it serviced and replace it, entirely, if needed. But, that will have to be after their technicians repair the same parts 4 times. I've barely gotten any use out of it over the past 2 months.
But, if there are inherent flaws... what can be done? Is there any way to get a refund/credit, after 6 months or so?

Hello JethrofromBama,
Thanks for using Apple Support Communities.
From your post I understand that your iPhone's screen has no backlight, and is dark. I'd like you to please follow the steps below in attempt to resolve this issue.
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
Take care,
Alex H.

Acrobat PDF Maker doesn't work after installing UPDATES(!) to Adobe Creative Suite 3 (on Windows 7)

Hi,
I installed Adobe Creative suite 3 Premium on Widows Vista....then upgraded to Windows 7,...never had any problems.
Today Adobe Update Advisor downloaded and installed some updates to Adobe Professional 8 (that came in a package with Adobe CS3 premium)....since then (it has been 3-4 hours), I cannot convert any document into PDF using ANY application MS Office 2007, as a Printer in browser...etc..
The error message says:
"Missing PDF Maker Files.
Do you want to run installer in repair mode?"
I clicked on Yes, then waited, then restarted my PC, and that didn't solve the problem"
Adobe Support (a very unfriendly guy) told me that AdobeProfessional 8 support for Windows 7 is not available and that I can either upgrade to Adobe 9 (no way, I paid way too much money for Adobe CS3), refer to Adobe Forum, or reinstall Adobe CS3.
Can someone tell me how to solve this problem without reinstalling the whole CS3?
Thanks .

Why did you “upgrade” to Windows 7?
Shouldn't have Microsoft given you free updates to Windows XP or Windows Vista to give you all the fixes that appeared in Windows 7?
Do you expect an automobile manufacturer to retrofit at no cost to you your two year old vehicle with the latest doodads associated with the latest in consumer electronics, automated toll taking, and GPS?
Accounting rules in the United States associated with something called “revenue recognition” limit what companies can do to retrofit products with new features after they are released/sold. Supporting significant differences and/or features in a new operating system version or for that matter incompatibilities and features in another application (such as new versions of Office) require significant modifications to accounting practices to hold reserves to account for the possibility of such updates. Furthermore, ignoring these accounting and finance ramifications, keeping an extra set of engineers working to retrofit old software versions would significantly increase Adobe's costs and hence the price charged for this software.
Be aware that except for custom software with ongoing maintenance and/or retainer contracts, typical commercial software is licensed for use with the equipment and software environment that it was originally designed for and that fact is already built into the cost and pricing structures. The pricing of upgrades to new software versions reflects the cost of providing support for newer equipment and software environments as well as any new features.
- Dov

PDFs display and print fine in Acrobat but not in Preview of PDFPenPro

I have a curious problem in that check boxes in certain PDF files (insurance applications) appear as a "p" instead of a check box when I view the file in Preview or PDFPenPro. The check boxes appear and print properly when I open the PDF in Acrobat.
I've checked the fonts with the Apple Font utility and there seems to be no issues with any of the fonts.
Any suggestions?
Thanks.
Bud

Hi,
Strangely I'm now having exactly the same problem all of a sudden. I've been building the book for about a month now (I've made about 6 before without any trouble) and along the way have been producing a pdf of the book to see how it will look. Yesterday I noticed some of the images seemed to have lost colour when looking at the pdf version and then today, many pictures all of a sudden look exactly like the example you've supplied above.
I've tried shutting down my imac and restarting thinking it was a memory issue, have checked if I had any filters activated (which I don't and I haven't used filters in books before either), have tried repairing then rebuilding aperture, copying the book to a new library, new location, opening on a different mac and then printing again but none of this had any positive effect.
So from what I understand from your last post, the workaround you came up with was to revert to the original of each image that had the problem and then make the adjustments again?

Adobe PDF Printer No Longer Available After Acrobat X Install

I've been using Acrobat 8 Pro for several years. To generate PDFs, I use the Adobe PDF printer (through FrameMaker). I recently installed Acrobat X Pro. Now there's no Adobe PDF printer. Save as PDF doesn't work (no PDF generated). I need to get the Adobe PDF printer back but cannot find any information about how to install it. All the Acrobat Distiller help has to say is that you should use the Adobe PDF printer. Not helpful at all.

Good day,
I'd like to see if I can help you.
salilley wrote:
OK!
So I spend Time installing the "TRIAL" (1hr) and eat up to 2 gig's of my hard drive.
Then I cant do the one thing that it should do from the get go, create a PDF!
Did the Adobe PDF Printer install with your trial?
What application did you author the file in that you'd like to convert to PDF?
Did you print your file from that application to the Adobe PDF Printer?
And to correct and continue to evaluate the "TRIAL" version I must delete the working version of software so that the "TRIAL" Version will be able to create a PDF!!!!(30 Min)
And if I don't like the "TRIAL" version I have to Reinstall the Original.
(30 Min)
Do you mean that you had a previous version of Acrobat (such as Adobe Acrobat 8 or 9) installed?
If so, this is not surprising as we do not support multiple versions of Acrobat installed on the same computer.
Regards,
David
Acrobat Community Manager
Adobe Systems

Re: monitor not displaying the Operating System after bios update

At last, great to hear!

Hi
Contact your local MSI office (using this >>How to contact MSI.<< link) and ask if you can remove the cooler and reapply thermal paste without voiding warranty.
*MSI usually allows this to...

Adobe Acrobat Updater

When I open a PDF I get this message: "Adobe Acrobat Updater has not been able to check for updates recently. Check online to see if solutions are available from the Adobe website". Is there a solution?

I never use the updater, but it may depend on the version you have also. It is easy enough to use the Help>Update or to go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (or similar for a MAC) to do the updates.

Ethernet Atheros AR8132 / L is gone after .34-update

The ethernet controller: 07:00.0 Ethernet controller: Atheros Communications Atheros AR8132 / L1c Gigabit Ethernet Adapter (rev c0)
was just not showing up anywhere after a update to .34 Has been working just fine until this update. Ifconfig was just displaying the lo interface after the update, which kind of baffled me - I didn't expect an ethernet network card to not work in a newer kernel.
Thanks to the wireless driver from AUR for my wifi card, I'm online again, but I would still like the ethernet card to work. Also, this should probably be reported somewhere upstream, if it isn't already? I feel a bit selfish when I fin a solution for mysel without sharing it the proper way to save others the trouble.
Last edited by naguz (2010-06-23 12:05:06)

Well, a "modprobe atl1c" makes my card (which is not th same as yours - which is even a wireless card, using a diferent driver, so probably no relevance) show up in networkmanager and ifconig output. I am currently moving, so I have no ethernet cable availible to see if it actually works. But strange that the driver is not detected and loaded automaticly.

PDF explosion after Acrobat Pro 9.1 update

After updating to Acrobat Pro 9.1, one of my users (on a very strong, last gen Mac Pro) he cannot view any PDF's. When double-clicking to open a pdf, what appears to be every PDF he's ever opened pops up along with it, this continues until either Acrobat meets it's limit of open windows (at which time it asks you to close windows and then replaces those closed windows with more pdf's) or I force quit Acrobat. The same is true for every PDF (so it isn't specific to any PDF), and this does not occur when I set the default PDF viewer to Preview. Please help!
Thanks,
Max Gingold

I have had the same thing happen with Acrobat 8.1.2. I can't even open a PDF file (from mail or my old saved files) without a never-ending pop-up of my previously created PDFs until I force quit. I'm thinking it could be some preference, but haven't had any luck finding anything. Anyone... help?

PDF e-mail attachment will not open after FF update

FF 31 and/or 32
Outlook or GroupWise fat client
PDF attachments
After FF updated PDF's were re-associated with FF not the installed PDF program. Used Windows to re associate PDF's to PDF program. No problem, all PDF's open in PDF program UNLESS the PDF is an attachment in an e-mail.
Open e-mail fat client (doesn't matter the client) try and open the PDF and user gets message stating there is no program associated with attachment. Yet, all PDF's still open with correct PDF program as long as they are not in the e-mail. Now here's the really weird part.....
If there are two or more PDF's attachments in the same e-mail the first one will not open but the second, thirds, etc attached PDF's will open with the correct PDF program.
The only temporary solution I have found is to uninstall FF, re-install it and for a 1/2 day the issue goes away. I have not figured out the trigger that resets the issue.
FF is my go-to browser, but since v 31 this has been happening and if it keeps up, I'm switching to Chrome.
Come on Tech Support, help us out with this issue.

Sorry you're having this problem. I think it was previously reported only by Windows XP users.
When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
# Open Adobe Reader / Acrobat
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that resolve the issue for you?

Acrobat trying to open pdf's in Safari even after uninstalled.

A lot of people have had this problem that after an Acrobat update, safari now opens pdfs with Acrobat (a bit obnoxious of them), which is slower and clunkier than Preview.
Many have written that clicking "get info"on a pdf, and "open with preview" plus "apply to all" fixes this problem. It does not.
I uninstalled Acrobat. Now Safari doesn't do anything with pdfs at all. It just opens a grey page.
How do I convince Safari to open pdf's with Preview again? I'm using mavericks.

Single-click a random PDF file. Press command+I (eye). This will pop a Get Info window over the top of Safari if it is open.
Just below the Comments section, you will see Open with: and Preview is selected. Click this selection, and instead, choose Adobe Reader. Below that is a Change All... button. Clicking on this will produce the following dialog:
Select Continue and Acrobat Reader will now be the default application that opens PDF files. If you later change your mind, follow these steps and reselect Preview.

Adobe PDF 9.0 printer gone after update

I just downloaded the most recent update for Acrobat Pro (something about English, French language). After the updater finished, I noticed that my PDF printer vanished. I tried to add it by going to print from Quark but couldn't find it. Tried the same thing thru Print and Fax in System Preferences. Can I uninstall the update that I did since it seemed to get rid of the PDF printer. If so, how do I go about doing it?

Your experience is common. Evidently there is a bug; that Adobe, nor Apple, has figured out. Or if either has, no one has bothered to announce what it is.
I think it has something to do with X.6 Snow Leopard is 64-Bit and maybe the automator action that is invoked in the print menu is 32-Bit and somehow its not compatible. But this is a theory of mine.
There may be some information on Adobe's Support page.
I don't understand either. I wish I could know maybe I could be better help.

Missing Adobe PDF reader after Anna update

I can't be certain that I lost the PDF reader because of the Anna update, but after the update I noticed that I no longer have the Adobe reader app and if I try to open a PDF file, it says it's an unknown file.
Can someone help me re-install Adobe reader that came with my phone?
Thanks!

Check this out
/t5/Software-Updates/HELP-No-QuickOffice-after-installing-Anna/m-p/1187011#M102046
If I've helped in any way, a click upon the star over on the left would always be appreciated.
If however my answer also solves your problem clicking below it will benefit other users!

Adobe Creative 6 is still pixelated even after I updated it on my Macbook with Retina display. HELP!

I just purchased the Macbook Retina display and installed my Adobe Creative 6. I mainly use Photoshop, Illustrator, InDesign and Acrobat Pro. When I use these programs, it still appears pixelated even after I updated the software. I've attached screenshots.

Photoshop CS6 and Illustrator CS6 have had updates that add support for Retina Display (generically called HiDPI support). InDesign needs to be updated to a Cocoa interface on the Mac and 64 bit support on Mac and Windows which can't happen until the next version of InDesign. Acrobat 11 was released too early for HiDPI support to happen.
Your screen capture of of InDesign.

Pdf displayed as unknown filetype after acrobat update

Similar Messages

Maybe you are looking for