PDF Distiller Error

Question

I have been trying to help my co-worker fix the below distiller error unsuccessfully for the past day.  When printing a pdf with tags and bookmarks, the pdf file gives an error in NotePad and the pdf fails to print.  I've searched some forums and have found other people with similar issues, but no answer as to how to fix this.
The really strange part is that I can print the pdf just fine from my computer, but my co-worker cannot print the same book file to pdf without the error.  I would just print the file for her, but there are several similar ones to print and they all produce the same error in the same spot.
I'm guessing there must be some setting that is different on my computer from hers, although I can't find anything set different in FrameMaker.
If anyone has any suggestions or knows how to fix, that would be awesome!
Here is the error message that comes up in NotePad:
%%[ ProductName: Distiller  ]%%
%%[Page:  1]%%
%%[Page:  2]%%
%%[Page:  3]%%
%%[Page:  4]%%
%%[Page:  5]%%
%%[Page:  6]%%
%%[Page:  7]%%
%%[Page:  8]%%
%%[Page:  9]%%
%%[Page:  10]%%
%%[Page:  11]%%
%%[Page:  12]%%
%%[Page:  13]%%
%%[Page:  14]%%
%%[Page:  15]%%
%%[Page:  16]%%
%%[Page:  17]%%
%%[Page:  18]%%
%%[ Error: undefined;  OffendingCommand: pdfmark; ErrorInfo: Rect  ]%%
Stack:
/ANN
/Link
/Subtype
/M12.9.17790.Heading1.10.Appendix
/D
/GoToR
/S
/Action
/Type
-dict-
/Action
[0 0 0]
/Border
[7841 11098 8119  10875]
/Rect
-mark-
%%[ Flushing: rest of job (to end-of-file) will be ignored  ]%%
%%[ Warning: PostScript error. No  PDF file produced. ] %%

Answer 1

As Sheila suggests, this specific problem was encountered with the initial release of FrameMaker 8.0 (FM8.0p236) and fixed in FM8.0p266.
To apply the patch, select Help > Updates from within FrameMaker. Latest version of FrameMaker 8.0 is  FM8.0p277.
Shlomo Perets, http://www.microtype.com
FrameMaker training & consulting