.pdf doc videos don't work

I have a .pdf document with videos but they aren't even showing up let alone playing. Everything is up to date and I'm using a Mac... Suggesions?

Adding the read permissions to the registry key as noted above fixes the problem when the 'read' permissions for "USERS' is missing.
In systems I have checked the key has the USERS permission ACE before 10.1.102.64 is installed and missing after the installation.
On Windows Server 2003 the key inherits 'Authenticated Users' instead of 'Users' which should be true for all systems post-XP.  The inheritance seems to be removed and keys are not copied in correctly.
I believe, and this should be checked with Microsoft, that the inheritance needs to be restored and the root of CLASSES/MIME.  This is what I have chosen to do as this is the way it is on all working systems.
The error may be caused by one of the trojans that has attempted to exploit Adobe Flash as this would cause Power Users(this account is missing too) to install a new control.  They could then be redirected to another rogue site where malware could be installed.  All of my systems run as standard users and I only run as admin to do installs and repairs so this exploit would not easily work.
This is a good warning to not run as a Power User.  As Administrator the exploit won't trigger as the administrator ACE has been copied to the key.
I believe this may be a good example of an 'Elevation of Privileges' type of exploit.  This is the Find-A-Hole-And-Make-It-Bigger Exploit (FAHAMIBE) Say that three times fast.
Kidding aside.  I hope this is useful to somebody but may not be the cause of all errors like this one so check very carefully.
I don't think this is caused by the newest Adobe installer or release.
Message was edited by: jvierra21

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