PDF docs prints black boxes instead of my pictures, Printing with Reader works

I have one user running the most updated version of Adobe Acrobat 9 (v9.4.5 I believe it is) and when she opens a PDF document that has pictues you can see the pictures and make changes to the document as needed.  However, when you go to print, all the images in the PDF document are all Black boxes.
Now if I open this same file in Adobe Reader (any version thus far has worked) the images are there and print preview and printing all work, the images print.  It is just in Adobe Acrobat that I have black boxes.
I would really rather not uninstall / reinstall if it can be avoided.
thanks,
Willie IT

Are you still needing help? I came across this post and wanted to make sure that everything is now working for you with  your printer and ePrint. 
I am a former employee of HP...
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