PDF Document requests a password for opening despite not setting it up to do so

I created a secure pdf document that is to be downloaded from a web site. Upon downloading, users should be able to open/view the pdf without having to enter a password, but would need a password to be able to edit or make changes to the document. When testing the document and downloading from the web site, I am prompted for a password even though I did not set the pdf to request one for opening the document.
Can someone please help me undertand what's going on. I've tried a million things with no luck!
Thanks!

Can you post the file somewhere for us to look at?

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Please award if useful

PDF Document requests a password for opening despite not setting it up to do so

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