PDF document showing up blank in Reader 7.0, 8.1.0 and 8.1.2

I have a PDF document that does not render correctly under Reader 7.0, 8.1.0 and 8.1.2, on Windows XP SP2.
When I load the PDF, I will see part of the document page display correctly in the view area. As soon as I scroll the view area, the new area will show up as blank. If I scroll back to the original visible area, it will now be blank too. Print preview will also show the document as being blank. Printing gives a blank page.
If I close and reopen the document, I will be able to see again the part of the document currently visible in the view area, but scrolling will again make it turn blank. This happens only with this document. Other PDFs display fine.
The document also displays fine in Adobe Professional 8.0, and fine under the Apple PDF viewer app in Mac OS X. I have tried upgrading, reinstalling Adobe Reader and the problem remains.

The PDF is from an external source, so I can't give a 100% accurate answer.
File properties give the Application as "Canon", PDF version "1.3".

Similar Messages

  • PDF documents show black pages or black images

    Why do some PDF documents show black pages or black images when opened in Adobe Acrobat 9 Pro?

    On my regular tablet I have 9.4.5 and have not had problems as you describe. I am sorry that I can not play with that version this week as I do not have that machine available. For others that might be able to check the problem out, it might be useful if you post a sample page of your PDF for others to look at. Just enough that demonstrates the point. If you cannot do it with a page from the document you have, if it would be possible to post something similar to get at the point. If you are successful in creating a problem page, then it might be easier to figure out the problem.

  • How can I rotate a PDF document when viewing in adobe reader?

    How can I rotate a PDF document when iewing in adobe reader?

    That hardware button can actually be toggled to work either as a mute button, or a lock orientation button. This can be edited at the settings screen.

  • Using 10.6.8, internet pdf documents not opening using Adobe Reader; how is this corrected?

    Using 10.6.8, internet pdf documents not opening using Adobe Reader; how is this corrected?  I've tried changing "sharing and permissions" to "read and write" as suggested on other help sites, but this did not correct the problem.

    I had the same problem---contacted Adobe and their service rep helped me by
    A.   Deleting  Adobe Reader from my iMac's Applications in Finder
    B.   Downloading Google Chrome browser and then
    C.   Downloading the latest Adobe Reader for Mac 10.6.8 in Google Chrome--it works
    Adobe acknowledges problem with the latest Snow Leopard update 10.6.8 and with this work around, I can open PDF's using the Google Chrome Browser.
    Is this the ideal solution---NO.  Safari is my main browser. I now have to use a separate browser for PDF's.
    Am I happy to be able to open PDF's---YES
    You can't believe the time I spent to solve this problem before calling Adobe for help. My Apple Care policy expired a month ago . As I use Photoshop Elements, I was not charged by Adobe for their help on the telephone.

  • When I open a pdf document from my dropbox to view it, the document shows up blank, even though it is filled out. This also happened with pdf documents that have been e-mailed to me.

    When I open a pdf document from my dropbox to view it, the document appears blank, even though I know the information is actually there. This also has happened with pdf documents that have been e-mailed to me, then opened to view and they are blank?? Why are they showing up blank?

    When I open emails with PDFs I click on the attachment (doing this all on my iPad) it gives me the option to "open in iBooks", I accept then after that the document is sucked into my iPad but I can't do anything with the PDF after that.  Where is the actual file on my iPad? Why can't I email or send these PDFs to my cloud (Dropbox)?
    It's like once they go into iBooks they're stuck forever.

  • PDF document looks different in Adobe Reader 8.1.2 than in Acrobat Standard 6.0.6

    When I saved a PDF document in Acrobat Standard 6.0.6 and later opened it using Adobe Reader 8.1.2 it has stray characters (or rather little rectangles taking up the space of one text character) in different places on the page.
    Opening the same document again in Acrobat verifies the document still looks like the original, but opening it again in Adobe Reader shows the stray characters or boxes.
    What is causing the two programs to render the same document differently on the screen and in printouts?

    I mean open first PDF file by mouse double click, then double click another PDF file, both are opened in 2 separate windows.

  • PDF document opens as blank on Gmail on IOS7.1.2

    I have been sent an email with PDF attachment (tradesman's quote). If I open with Gmail on Ipad on IOS7.1.2, the PDF form is blank ie there is no data in the fields, but all the text of the form used for the PDF is there.  If I open on Gmail on Windows 7, it is fine. If I open with IOS mail app, it is blank. If I open in Ibooks it is also blank.
    Anyone any ideas why this is and how to fix?

    Download the free Adobe Reader app in the App Store, and open the PDF files in there. It can show form fields on the iPad. The mail app and iBooks do not have the capability to do that. iBooks is a poor pdf app IMO. Adobe wrote the book on pdf files, and their iPad app has a ton of useful features. Download it and take advantage of its features.

  • Saved documents showing up blank/can't type on a new document

    I went to open up a previously saved document and the error message popped up like when a file contains fonts not available on your computer, only the font on it was one I do have downloaded and had been using. The entire document was then blank and I assumed it was a font issue but then when I went to open a new document it wouldn't let me type on it or even show a cursor. Trying to open other documents containing standard fonts showed up blank as well. I'm not sure if the incidents are related but that is when I recall the problem starting. Another interesting thing is when I click throughout the document, the font/size/etc. changes at the top to show what font WOULD be there, as if the text is there, invisible. HELP, I'm in a composition class this semester.

    Restart you computer with Shift key pressed to do a safe start. Try Pages. Didn't help?
    Then restart and log into another user account. Can be created in the System Preferences > Account. Does Pages work here?
    Delete the com.apple.iwork.pages.plist. To find it hold down the Option key when clicking on Go in the Finder menu, then click on Library > Preferences to find the file.

  • Pdf documents show checked background in safari

    When I open a PDF document in Safari the background shows as grey and white checks rather than white, how do I fix this

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Unable to open any PDF document in Windream using Adobe Reader (11.0.9)

    Our company uses a document management system for storing and archiving important documents. Since updating to the latest version of Adobe Reader (11.0.9) last week, we are unable to open any PDF document using Adobe Reader. An AcroRd32.exe*32 process is launched, but the document will not open or display. Eventually we suffer a system crash. Opening any other PDF document (not stored in the archive management system) using Adobe Reader is fine. Documents can also be opened in the archive management system using Adobe Acrobat.

    Try disabling Protected Mode (see Pat's response here: Anyone having problems with the Acrobat Reader 11.0.9 update on Win7 X64?) and see if that helps...
    -Mike

  • How to make PDF documents that open in Adobe reader open in Preview

    How do I make PDF documents that open in Adobe Acrobat open in Preview?

    Hold down the control key and select a file of the given type in the Finder. A contextual menu appears. Release the  control key and hold down the option key. From the contextual menu, select the submenu
              Always Open With
    and then the application you want to open all files of that type.

  • I cannot open password protected PDF document with attachments with Adobe Reader on OS X. Crashes.

    I cannot open password protected PDF document having attachments on my OS X (v 10.8.4) with Adobe Reader X nor XI. The reader crashes. The same document using the same password opens fine on the laptop and Windows systems wheni it is fetched from a secure mail server. Why?

    Moved to Adobe Reader

  • Open specific PDF document in Windows 8.1 Reader Application without File Associating

    I have a user case where i need to be able to open one spesific PDF document without changing "File Associating" from Adobe Reader. Is there a good way to open the reader app and a document from CMD or simular? I know I manual can use "Open
    With" but this is not a option because I need to do this in one operation from a shortcut on the start screen.

    Hi,
    For command option, you may find adobe reader application path, 
    just like that:
    C:\Program Files (x86)\Adobe\Reader 11.0\Reader>AcroRd32.exe 
    "D:\example.pdf"
    Alex Zhao
    TechNet Community Support

  • Performing OCR text recognition in all pages of a PDF document which has blank pages

    The PDF pages in the file are scanned as an image, but there are blank pages also. So, page 1, 2 have images of scanned text, page 3 is blank, pages 4, 5,  have images of scanned text, page 6 is blank and so on.The series of blank pages is 3, 6, 9....
    I am using Adobe Acrobat Pro version 9 on Windows XP. I choose the Document option in menu, OCR Text recognition->Recognize text using OCR->All pages. But, the OCR stops after page 2.
    Then, I go to page 4 and find that it is still an image(and I cannot copy the text from it). So, then I have to choose the Document option in menu, OCR Text recognition->Recognize  text using OCR->All pages. But, the OCR stops after page 6.
    The document has some 200 pages and I don't want to manually do the choose the Document option in menu, OCR Text recognition->Recognize  text using OCR->All pages for all pages which have text.
    I also tried choose the Document option in menu, OCR Text recognition->Recognize  text using OCR->Page 1 to page 200, but that too does not work.
    I can manually go to each blank page, delete it, then do the OCR but that would be tedious.
    1. Am I missing something in doing the OCR of all pages?
    2. Can I set up a batch process to do the delete of blank page series or can I set up a batch process which does OCR of all pages(and does not stop at a blank page) as it is doing now?
    Any suggestions would be appreciated.

    Hm, you could convert every pdf-page to a image file (jpeg, etc.):
    -install the package imagemagick
    -use the command convert
    convert -trim -density 150 your.pdf your.jpg
    This will generate a jpg-file for every pdf-page; "-trim" removes the white margins, density specifies the resolution of the page (you could also try "-resize" instead of "-density") and 150 specifies amount of  dots per inch.
    This does not generate a new pdf-file, but maybe there is a way to convert the images back into a single pdf?

  • Reduce File Size in Acrobat Pro (9.5.5) Corrupts Graphics in PDF Documents - shows up as black image

    Whenever I use Reduce File Size in Acrobat Pro (9.5.5), sometimes some of the images (not all) get corrupted and show up as a black image in the new document.
    Actually, the new reduced document looks okay when viewed in Acrobat, but the problem shows up when viewed in the Preview application on the Mac.
    I'm using Acrobat 9.5.5 with Mac OS 10.8.6
    I've tried re-importing the graphic into a new graphic box, which didn't work.  Thinking there may be some type of corruption with the actual graphic file, I then tried viewing the graphic, then taking a screenshot of it to create a completely new file, and then re-importing the new graphic file into the original document (created in Adobe In Design 5.0.4).  I then export the new document as a pdf, and brought it into Acrobat Pro to do the Reduce File Size.  Same thing happens - black box appears where the graphic was.
    I then tried using the Reduce File Size within the Save As function of the Preview application on the Mac - while the graphic remains intact, many of the other graphics in the document are "reduced" too much, to the point where the image quality is seriously degraded, and therefore not usable.
    Any other ideas?

    Hi Anoop,
    I can share the graphic file, but not the pdf which contains it (as it contains confidential information) - thanks!

Maybe you are looking for

  • Blank reports

    Hi, I am calling reports from forms. The application used to work perfectly fine. Then one day, my PC (WIN2000) was kind of slow, so I run Disk Cleanup and Disk Defragmenter. Then now, I can't even run my report.. my forms seems works ok. but when I

  • How do I replace my internal hard drive and not lose windows partition?

    Hello, I am wanting to swap my internal hard drive out for a larger one. What do I do about my windows partition? I only use boot camp, and there is some stuff on my windows side I don't want to lose. I know how to make a clone for OSX, and I know ho

  • OBIEE: Criterias not appearing in Answers query

    Hi All, I am trying to include two criterias based on date conditions in Oracle Answers but when I look at the query generated by BI server, I can't see the criterias included in where caluse.Please can u help! Criterias are something like this: CAST

  • Trouble Editing

    How can I edit a PDF document converted into a word document?

  • Controlling Mouse Cursor in Windows

    In J2SE, i found java.awt.Robot that enable in handling mouse event and action. Now i want to handle the cursor using Java handheld. But i stuck here, that i cant found the class in J2ME. Are there anyway do this thing? Please help..:(