PDF documents have stopped printed in Firefox. I get an error message. No problem with Safari.
When I try to print a pdf -- either one that I've created or one downloaded from the Internet, I get an error message and the document will not print.
Firefox finds my home page. When I go somewhere else, I get to offline message. I go and uncheck "Work Offline", but it still does not work. Firefox no longer works for me and I had to go back to Internet Explorer.
Similar Messages
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My adobe cloud desktop app seems to have stopped working. I keep getting a error message saying Unable to reach adobe servers, please check firewall settings.
The creative cloud icon on the top menu bar is greyed out, and not updates show.
I have spoke to our internal IT and my settings are the same as my colleagues who's is working fine, can anybody help with this ongoing problem?Grafix121 please ask your I.T. department to review the Adobe Creative Cloud Security FAQ for IT section of Creative Suite Enterprise Deployment | Adobe Developer Connection for information on how to configure your network to allow connections to the Adobe servers.
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this is a recent problem - the videos play in Chrome and Explorer, but not in Firefox
This happens if Firefox uses the HTML5 media player and can't play the media file.
Detecting Playback (HTMLMediaElement.prototype.canPlayType):
*https://developer.mozilla.org/Apps/Build/Audio_and_video_delivery/H.264_support_in_Firefox -
When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....
See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.
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When I try to start Firefox, I get the error message "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I have rebooted several times to no avail. Get the same message when I try to uninstall Firefox
Just had this same problem. Based on other suggestions I found on the web, went to C:\Program Files\Mozilla Firefox and deleted all files that ended with upgrade and/or delete. Then I was able to uninstall Firefox and then reinstalled. Hope this helps!
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I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying,
"Close Firefox"
"A copy of Firefox is already open. Only one copy of Firefox can be open at a time."Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
When I try to start Firefox I get an Error Message: (Javascript /application) Error on adding toolbar element. TypeError, aButtonLabel is undefined. id. Google Shortcut settings. Firefox will not start. I have been through the troubleshooting steps. Nothing helps
== I tried to enter Firefox. No apparant reason ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; AskTbGLSV5/5.8.0.12304)Hi,
had this problem but now sorted.
Go to settings for google shortcuts, follow link to homepage and upload latest version, it has not yet been approved by Firefox, but works and solves the bug.
Hope this helps.
A -
Everytime i close firefox, i get an error message about quicktime not working. 6 times.
browsing normally, close firefox, i get an error message about quicktime not working. i click ok. then another comes up. i click ok. 6 times total this error message comes up, every time i close firefox. really annoying.
If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
* http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
You can also try to repair the disk permissions:
*http://thexlab.com/faqs/repairprocess.html -
This error started when I had problems with >NET Frameworks It is annoying, not critical. When I close Firefox I get an error message, 1 of 3. Instruction could not be written, or could not be read, or Privileged Instruction. The location of the error varies each time. I have tried IE and it does not generate the same problem.
See [[Firefox crashes when you exit it]].
Does it send crash reports to Mozilla? If it does can you post some of the crash report IDs as this may help identify the cause of the crashes. For details on getting them see the [[Firefox crashes]] article. -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is suggested; however, I can't do that because of my company's IT policies. Is there any way to solve this problem WITHOUT a complete reinstall? Thank you!
== This happened ==
Every time Firefox opened
== I installed a new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update. -
When I save a pdf file and try to open it I get an error message
When I save a pdf file and try to open it I get an error message, "Adobe Reader could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
When I try to open it with Preview I get this message, "file name.pdf” could not be opened because it is empty."
I am running Maverick OS X 10.9.1. What's up with this?Good question (I'm not a Mac guy these days).
But Adobe Reader is only viewing the file as it has been saved. If it happens to all pdf files from all sources, I would begin to investigate your OS (and possible permissions but I'm not sure) maybe in the Apple forums. -
When I try to open Firefox, I get an error message that reads "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory@gfx@mozilla@@SA?AV?$TemporaryRef@VDrawTarget@gfx@mozilla@@@3@PAU_cairo_surface@@ABUIntSize@23@@Z could not be located in the dynamic link library gkmedias.dll.
My only option is to click okay in the Error Message Box, but Firefox will not open then.Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*(32 bit Windows) C:\Program Files\Mozilla Firefox\
*(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
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