PDF documents not opening in Outlook 2010

I have a problem AFTER doing an update from ADOBE...I can't open a PDF that is attached to an e-mail. I can open it when OUTSIDE of Outlook. I have sent attachments to clients only to have them say there is NO attachment or they cannot open it. I have had a similar issue 6 months ago and had to revert back to the one that worked. I thought "OK" try again maybe in that 6 months they "FIXED" it...Nope! How do I fix this?????

Hi Lisa ,
I would request you to have a look at the following document and see if that helps.
http://smallbusiness.chron.com/am-unable-open-pdf-outlook-61130.html
Regards
Sukrit Dhingra

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Excel files are not opening in outlook 2010.

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Hi,
Can you download the attachment to local and open it? Does other types of attachment have this issue?
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It would be handy if you didn't double post too.
http://social.technet.microsoft.com/Forums/sharepoint/en-US/81ed0362-4033-4a31-b265-c1aba43c3d14/pdf-file-not-opening-in-browser-for-sharepoint-2010?forum=sharepointadminprevious
To answer your question, you've tried most things that I normally see working, but there may be an extra solution here for you. The solution 2 Powershell that deals with updating the Inline MimeType may help.
http://www.pdfshareforms.com/sharepoint-2010-and-pdf-integration-series-part-1/
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
Twitter: Follow @backpackerd00d
My Wiki Articles:
CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? thank you

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           11.0.7.79
Application Timestamp:                     536b812b
Fault Module Name:                          Acrobat.dll
Fault Module Version:                        11.0.7.79
Fault Module Timestamp:                  536b80ff
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Exception Offset:                                00cbf281
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave

"Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email

"Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
I am absolutely pulling out my hair over this one!!
PC/Win 7 64bit/Adobe XI/Office 2010
I have tried Uninstalling and re-installing
I have tried using an adobe software removal tool
I have tried modifying the security settings in reader
I've tried running repair on MS Office
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I have uninstalled Adobe Acrobat Reader DC and installed Adobe Reader XI and everything works fine. This will be our current fix until a solution is found for the above error

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It would be handy if you didn't double post too.
http://social.technet.microsoft.com/Forums/sharepoint/en-US/81ed0362-4033-4a31-b265-c1aba43c3d14/pdf-file-not-opening-in-browser-for-sharepoint-2010?forum=sharepointadminprevious
To answer your question, you've tried most things that I normally see working, but there may be an extra solution here for you. The solution 2 Powershell that deals with updating the Inline MimeType may help.
http://www.pdfshareforms.com/sharepoint-2010-and-pdf-integration-series-part-1/
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
Twitter: Follow @backpackerd00d
My Wiki Articles:
CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.

PDF documents not opening in Outlook 2010

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