Pdf documents on the web are black (blank) when saved they open in preview.

I am running adobe acrobat pro (v10) on an intel iMac with mountain lion using safari.
No pdf files show in library/internet plug-ins as had been suggested as a fix.-help please.

Are you sure you are looking in the right Library? Try this - go to your Finder's Go menu and select Go to folder. In the resulting dialog type (or copy and paste) /Library/Internet Plug-ins and click the Go button. In this folder is there something like AdobePDFViewer.plugin? If so, remove it and relaunch Safari.
If you have already tried this I apologize for asking again. Lots of people have trouble following this. No offense is intended.
Best of luck.

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I keep getting this message when trying to open documents from the web:
"Adobe Acrobat is blocked" -
Where to I accept the end user agreement which will enable me to access Pdf documents on the web?
The Adobe website recommends this: (did not solve the problem)
Safari 7 and 6.1 block PDFs | Acrobat, Reader
Thanks for any help solving this annoying problem!
OSX 10.9.3
Safari 7.0.4
Acrobat Pro 11.0.0

Hello Isakten:
Thanks so much for your reply!
I already have Adobe Reader 11.0.7 and Adobe Acrobat Pro 9 installed.
Following your instructions, I then selected Reader as the desired Adobe product to open all PDFs. and save that choice. Still no difference, the same black screen and statement about the EULA shows up…
http://www.nhgastro.net/patients.html
BTW, this is the website that I was accessing……note the link to download and print the pdf which triggers the EULA page.
and also downloaded the latest version of Reader via their link….but to no success…..
This all started by itself months ago, I did no newer installs or settings changes, none……
Any other thoughts?
Thanks so much,
Steve

Adobe Reader DC, doesn't disable "Display PDF Document in the web browser" when option is unchecked.

The option under Accessibility>Setup Assistanct to uncheck the "Display PDF Document in the web browser" doesn't correctly disable Display PDF in browser when unchecked, it still defaults to opening in Internet Explorer even after restarting the browser. Confirmed this tested agianst with IE 8, 9, 10 and 11 with the same behavior. Moving back to Reader 11.0.10 and using this same setting works flawlessly. Anyone else experiencing this issue?

I am out of the office until 1/22/13.
If you need assistance with technical issues, please contact the Help Desk at: 518-402-8888
>>> Test Screen Name <[email protected]> 01/17/13 10:30 >>>
Test Screen Name http://forums.adobe.com/people/Test+Screen+Name created the discussion
"Re: Adobe Reader XI enterprise deploy-disable display PDF in browser?"
To view the discussion, visit: http://forums.adobe.com/message/5001441#5001441

With OSX10.7.5 and Adobe Reader 11.0.02 when I try to open a PDF downloaded from the web I get 'There was an error opening this document. This file is damaged and could not be repaired. Preview will not open either. Older PDFs OK.

I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
I was recently prompted to update Adobe software but did not note exactly what the update was nor when it was done.
Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

PDF documents on the web appear in the address bar, but the documents don't display.

In the last week, every time I have clicked on a PDF document in Firefox, a new tab properly opens with the correct address in the box (ending with .pdf), but the documents don't appear.....? It seems to be a problem with the Adobe reader plug-in, but I've deleted, and reinstalled, the app, and nothing happens. There is no update indicated in the plug-in check.

Sorry I do not have answers, and do not know details of the Mac/Adobe plugins problems.
Conspiracy theorists may wonder whether Adobe is constantly reviewing cost/benefit of supporting various OS s & Browsers.
One may note
* Flash Ubuntu development has effectively ceased, with all support ceasing in a few years http://www.adobe.com/devnet/flashplatform/whitepapers/roadmap.html
* Firefox on Windows Flash11.3 et seq has had many problems, I certainly have not noticed Adobe rolling out rapid and successful fixes for those problems
* and Android support was dropped http://blogs.adobe.com/flashplayer/2012/06/flash-player-and-android-update.html

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Hello everyone
I just found out about this problem today, and it manifests in such a manner that when you try to open a PDF document on the web, it hangs for a while, and then the standard message about Adobe Acrobat not being able to open the document comes up, and after you OK away that you get the message that the program shuts down.
If I download the PDF itself and open it locally it works. Is there any known issue with updates recently that creates this problem?
The system is running on Windows 7 32-bits, and Adobe Acrobat is a part of the CS3 Master Collection.
Greetings from Alexander

Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
Might have been damaged is pretty cut and dried in its meaning and interpretation.
There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

A problem displaying PDF file in the Web Browser layout.

I'm hoping someone can help me with this issue. I need to display my PDF documents in the web-browser layout as part of my daily job. I use JAWS 14, and many times, when my document is launched, it comes up blank, or at least that's what JAWS reports. If I press the F5 key to refresh the page, then it displays properly. I need the document to show up properly when it is initially loaded. How can I accomplish this?

I'm hoping someone can help me with this issue. I need to display my PDF documents in the web-browser layout as part of my daily job. I use JAWS 14, and many times, when my document is launched, it comes up blank, or at least that's what JAWS reports. If I press the F5 key to refresh the page, then it displays properly. I need the document to show up properly when it is initially loaded. How can I accomplish this?

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I am writing a Windows Forms application in which I need to view PDF files via the Web Browser control. When the control is given the Navigate() command, Windows takes over and asks which program I want to open the file with. All was fine with VS 2010 and
XP. I have un-installed "PDF Complete", which was the default PDF viewer, but I now get asked for an alternative.
Thanks in advance.
Mike Saunders

Hi Mike,
It seems that we could use Internet Explorer to open a local .PDF file if it has the Adobe Reader. I doubt that the web control would be related to it. Like the MVP's suggset in the following thread, maybe it would be related
to certain plug-in tools in your side like the adober reader.
Reference:
https://social.msdn.microsoft.com/Forums/en-US/a717117e-41ae-4775-9c28-d5a1042b396e/pdf-is-not-opening-in-web-browser-control-in-vbnet?forum=vbgeneral
Best Regards,
Jack
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Why can't I open PDF files on my iMac. I installed Adobe Reader and accepted the end user license, as instructed then quit the application and relaunched it and I still can't view the PDF document. The screen comes out black. Please advice. Thanks

Why can I view PDF files from the Web on my iMac even after I installed Adobe Reader and accepted the end user license agreement.I then quit the application relaunched it, as instructed snd still the PDF document comes out blank or black. Please advice. Thanks
Chef Rey

Are you saying that Adobe Reader or Preview can't read PDF file that you download? Or, are you saying that you can't display PDF files in your Safari broweer? If the latter, then delete any AdobePDFViewer plugins you find in /Library/Internet Plug-ins/ and restart. That should allow Safari to display PDFs in its window. BTW, that's the worst place to view them. Better to download them and use Adobe Reader or Preview.

After purchasing the Export PDF Online software when I attempt to perform a "File/Save As" when viewing a document on the web it locks up windows explorer. I receive "FIle Save As - Not Responding"

After purchasing the Export PDF Online software when I attempt to perform a "File/Save As" when viewing a document on the web it locks up windows explorer. I receive "FIle Save As - Not Responding"

I think you may be correct. It is coincidental with my upgrade to Adobe Reader 11.0.10.
I have installed IE 11 (11.0.9600.17690)
It may be an Adobe Reader problem in that the "tools/file save as" dialog is completely empty. No local directories are displayed for saving to. When I try to Close(X) the "File Save As" box it pops up a message box on top that says "Adobe Reader is not Responding" It locks up all of my IE windows, not just the one with the PDF doc.
I need to go go Task Manager and stop the IE task. All my browser windows are then closed.
That is the only way to recover from the "Adobe Reader is Not Responding" message.

When attempting to open a hyperlink to a PDF file on the web from a Microsoft WORD for Mac 2011 (14.3.9) document, Safari 7.0 instead displays the file as text?

When attempting to open a hyperlink to a PDF file on the web from a Microsoft WORD for Mac 2011 (14.3.9) document, Safari 7.0 instead displays the file as text?

As seen in http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/has-the-word- 2011-for-mac-invisible-toolbars/018a3ab6-0570-4ad5-abf8-5b6427fdde3e?msgId=e111b f0a-0e32-4fa3-9536-f349dad8439d
and it worked for me:
1. Quit Word
2. In the Finder's menu bar, select Go > Go to folder and type or paste: ~/Library/Preferences/
3. Click on Go
4. Locate the preference file com.microsoft.Word.plist, then Option-drag it to the desktop to create a backup copy
5. Go to Applications/Utilities and open Terminal
6. Paste the following bold command at the $ prompt (it's a single line):
defaults write com.microsoft.Word 14\\Toolbars\\Show_HIToolbar -boolean TRUE
7. Press Return and then quit with Command Q
8. Start Word and test. If the fix works, trash the backup file in the Desktop file. Otherwise, restore it.
In the original source the author also mentions the change in Word 2008

Lately pdf files from the Web do not display properly; what is wrong and how can I fix it so I don't have to use IE?

I am a professor and frequently need to open pdfs of academic journal articles from electronic databases. Within the last two or three weeks, when I try to do this using Firefox, only the first page of the pdf displays and the rest are blank. In addition, a bar appears across the top with the message "This pdf file may not display properly." So I have had to switch to Internet Explorer to open the files and do my research. What is going on and how can I fix it so I can open pdf files from the Web in Firefox and have them display properly?

My question is simple - why would you put an application in production that has a lot of bugs? To replace a good and steady Adobe product? My customers will believe that I put a pathetic fallible form online. They are not sophisticated on computers so I just tell them to use IE. Ugh
I must agree with pgwebgirl!

Bug:Downloading pdf file from the web,file name in dialog box populates with incorrect file name

Hi Gurus
When downloading any pdf file from the web using adobe Reader X the file name dialog box populates with incorrect file name
compared to the saved file name of the document downloaded.
Clarity
1. Download any pdf file from the web
2. Click File, Save as note the populated File Name
3. Compare the populated file name with the saved file name of the documant yuo are downloading.
4. The file Name is incorrect...
Is there any work around on this issue?Can someone please help?..
OS:Windows7
Reader: Adobe Reader X
I've tried a couple of other versions and still get the same results...

Are you downloading the file (right-click, save link as), or just opening it by clicking it?
If the latter, then what happens is the file is loaded to the temporary internet files folder by IE and assigned a temporary name, which is then used when you're trying to save it.
You can test this out by going to File - Document Properties before trying to save and looking at the file's location.

Opening PDF files on the web with IPad

Hi everyone
I am having difficulty opening some (but not all) pdf files on the web with my IPad. When I click on the icon it comes up with approx half of the first page of the document, but nothing else. It also does not provide an "open in" bar. Any thoughts on what is going on here?
With thanks, Mike.

Thank you for following up. We often have people reporting similar problems and I suggest they follow up with the website owner but I rarely hear back from the original poster so I'm never sure that this is indeed the problem. Ironically, serving a document for mobile is almost easier than serving it to a desktop browser because there are no plugins to get in the way. That said, a lot of website owners have gone through pains to do plugin detection and user authentication and authorization and mobile represents another case that they would need to handle on top of what they already do.

Adobe 8 - Unexpected Corrupt or incorrect file type warning when viewing a PDF file from the Web

Hi,
On downloading a PDF file from my web site using Adobe 8 on the client machine I expect the file to open automatically however I receive encounter the "File Download" dialog. It has the following warning message: "The file you are downloading cannot be opened by the default program. It is either corrupted or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download."
This issue did not occur within previously tested versions of Adobe Reader (e.g. Version 5.1).
On investigating the issue I discovered the factor that results in Adobe 8 failing to open the file automatically is the Content-Type = "application/pdf; Charset=utf-8". However, if I intercept the response and alter the Content-Type to contain only "application/pdf;" the issue on Adobe 8 does not occur.
I have even tested when the Content-Type contains an empty Charset (i.e. "application/pdf; Charset=") but this issue still occurs. In addition setting the Charset to other encodings (e.g. "ISO-LATIN-7", "iso-8859-1") the issue occurs.
QUESTION(s):
1. Why is it necessary for Adobe 8 when opening PDF files from the web to expect no Charset within the Content-Type?
2. If this was not an issue within previous versions of Adobe surly this is a bug?
Since I cannot ensure that the Response's Content-Type does not contain a Charset at all please can someone suggest either a work-around or more importantly a solution to the issue?
Please Note:-
1. Within Adobe, Edit -> Preferences -> Internet option it's compulsory for our users to have "Display PDF in browser" ticked!
2. We cannot prevent a Charset from being present within the Content-Type of the response sent to the client, hence this issue.
Many Thanks in advance,
Martin.

Bill,
This is exactly the same behavior I observed when I rendered a PDF stored in a database through a .NET page. If I chose to save it, it would open fine after the save, but if I chose to open it in the browser without saving it, I would get the error.
The problem was not with the PDF or Acrobat. It was with the way I was delivering the PDF. Putting the following code before my binarywrite fixed the issue completely:
Response.ClearHeaders()
Response.ClearContent()
Response.ContentType = "application/octet-stream"
Response.AddHeader("content-disposition", "attachment; filename=" + saveFilename)
where saveFileName is the name you want to give the PDF.
You can use 'inline' instead of 'attachment' above if you just want the PDF to open (no option to save first). You can also use 'pdf' instead of 'octet-stream' (not sure the difference).
The trouble seems to be that .NET puts some info in the header and/or content by default prior to anything your code says to write. If you don't clear this, IE has an issue with it. Other browsers seem to ignore it.
Bottomline is that this is an issue the website programmer needs to fix and is not something the user can fix by changing some setting(s).
I hope this helps.

Pdf documents on the web are black (blank) when saved they open in preview.

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