PDF Documents suddenly display as black only

Earlier this year I suddenly had numerous PDF documents start displaying completely black, making it impossible to read the text. Sometimes images appear as ghosted white outlines, but most commonly the whole document is simply a black blob. I can open the same file using a free PDF Reader, but the moment I try opening it in Adobe Acrobat Reader Pro it appears in black again. I've tried uninstalling and reinstalling version 9.2, and have now updated to 9.5, but am still getting the same error.
I have no idea of where else to look to find a solution. Any guidance would be greatly appreciated.
Regards
Jurgen

This sounds sort of like a display problem. Are the preferences that you have set under Edit > Preferences > Page Display category in the Rendering area any different in Reader than they are in Acrobat Pro? Also in the same Preference category make sure you have Use Overprint Preview set to Never.
Also you can try checking under the Edit > Preferences > Accessibility category to make sure some of these setting haven't been inadvertently set.
Message was edited by: LoriAUC

Similar Messages

  • When I single finger click on my iMac Trackpad, on a .pdf document, (happens in a webpage only) Quicktime app. always opens the document and not Adobe or Preview! If a document has severaI Quicktime opens one page only. Can anyone assist?

    When I single finger click on my iMac Trackpad, on a .pdf document, (happens in a webpage only) Quicktime app. always opens the document and not Adobe or Preview! If a document has severaI pages Quicktime will only show one page. So, not very useful!!
    Can anyone assist?

    More threads: https://support.mozilla.org/en-US/search?q=fbi&asked_by=&answered_by=&w=2&a=1&sortby=1&esab=a

  • PDF documents suddenly not opening in Firefox 3.5.6

    I'm running Windows XP and using Adobe Reader 9.2 with Acrobat 6.0 installed.
    In the last couple of weeks Adobe Reader has suddenly stopped opening some PDF documents (but not all) in Firefox 3.5.6.
    The error message is attached.  "The Adobe/Acrobat Reader that is running cannot be used to view PDF files in a web browser. Please exit Adobe/Acrobat Reader and exit your web browser and try again".
    Any ideas what has gone wrong?

    You might want to check here to see if you have everything configured correctly.
    http://kb2.adobe.com/cps/333/333563.html

  • Firefox crashes when opening any Adobe pdf document from internet. This only seems to happens with firefox 6.0.2. Pls assist how to solve problem

    Good day,
    Please note Firefox is crashing every time I tried to open a pdf document I find in any internet webside. This is happening since I have installed Firefox 6.0.2. I temporarily solved the issue going back to Firefox 5. The problem is that my Mac installs automatically all the updates that might come from Firefox, including new or greater versions.... So, here I am again with Firefox 6.0.2 and not able to open Adobe pdf documents.....
    Would you please kindly assist to fix this issue...? Please note I have systematically sent a report every time Firefox has crashed, so you might have quite a few by now!
    Many thanks in advance for all your help and assistance.
    Francesca.

    * Preferences that have been modified are shown as '''bold (user set)'''.
    * Preferences can be '''Reset to the default''' or changed via the right-click context menu.
    The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

  • Reduce File Size in Acrobat Pro (9.5.5) Corrupts Graphics in PDF Documents - shows up as black image

    Whenever I use Reduce File Size in Acrobat Pro (9.5.5), sometimes some of the images (not all) get corrupted and show up as a black image in the new document.
    Actually, the new reduced document looks okay when viewed in Acrobat, but the problem shows up when viewed in the Preview application on the Mac.
    I'm using Acrobat 9.5.5 with Mac OS 10.8.6
    I've tried re-importing the graphic into a new graphic box, which didn't work.  Thinking there may be some type of corruption with the actual graphic file, I then tried viewing the graphic, then taking a screenshot of it to create a completely new file, and then re-importing the new graphic file into the original document (created in Adobe In Design 5.0.4).  I then export the new document as a pdf, and brought it into Acrobat Pro to do the Reduce File Size.  Same thing happens - black box appears where the graphic was.
    I then tried using the Reduce File Size within the Save As function of the Preview application on the Mac - while the graphic remains intact, many of the other graphics in the document are "reduced" too much, to the point where the image quality is seriously degraded, and therefore not usable.
    Any other ideas?

    Hi Anoop,
    I can share the graphic file, but not the pdf which contains it (as it contains confidential information) - thanks!

  • Contents of events folder suddenly displaying single pictures only, not a thumbnail of all photos, what has happened?

    Suddenly the contents of the events folders in iphoto is displayed with single pictures only, and not thumbnails. I wasn't aware I had changed any settings, but having looked at all the settings I cannot figure out how to change the display back. Anyone know what has happened?

    Does the zoom slider down left of the iPhoto Window help?
    Regards
    TD

  • PDF documents not displayed in IE9

    Hi
    My PDF files are not displayed in IE9 but it displays in IE8. What could be the issue. I browsed and also performed the recommended solutions like,
    1. The Edit->preferences->internet->Display PDF in browser Option
    2. $wa = Get-SPWebApplication = http://URLofWebApp
       $wa.AllowedInlineDownloadedMimeTypes.Add("application/pdf")
       $wa.Update()
    But the issue is still the same.
    Thanks.

    Hi,
    I set Internet Options>Security tab, click "reset all zones to default" but issue is
    still the same.
    I checked Tools
    > Manage Add-ons, select Toolbars And Extensions> All Add-ons>
    and found that I do not have Adobe PDF reader add-on.
    Please advice I can get this add-on?

  • PDFs are displaying in black and white in Preview

    My InDesign PDF's are suddenly displaying in black and white in Apple Preview. Is anyone else having this problem?
    Thanks!
    ~EZ

    Thank you Mark : )
    I did solve the problem and it only occured on one  document in which I changed the automatic bullet point color. I usually make my own bullet points, so this was a first for me.
    Here is how I solved the problem:
    When exporting the PDF, I chose the "Output" option and changed the "Color" to  "Convert to Destination (Preserve Numbers)". I then selected "Color Match RGB".
    This worked for the problem document and it didn't happen again on other documents.
    Thanks Again!
    ~EZ

  • Screen is open in Black PDf Document & not in Windows Explorer

    I went to this website http://www.islamicbulletin.org/spanish/ebooks/ryad_es/Ryyad_As_Salihin.html
    and whenever I open the pdf documents it comes in black. I uninstalled and installed again Mozilla and the problem is still there. I can view the pdf fine in Windows Explorer, but would rather use Mozilla

    Firefox's built-in PDF viewer is not as full-featured as Adobe's viewer and does not always handle advanced PDF layouts correctly. If you haven't already, try switching your PDF viewer in Firefox using the steps in this article: [[How to disable the built-in PDF viewer and use another viewer]].
    Also, to make sure your Adobe viewer is up-to-date, I suggest opening your stand-alone Adobe application (either Adobe Acrobat or Adobe Reader) and using its Help menu > Check for Updates. Keeping the software up to date will help protect you from attacks that use specially crafted PDF documents to break into your system.

  • IWeb • How Do I Make Links in an Embedded PDF Document Open in New Page?

    On this page http://ostyn-newman.com/Gov_Downloads.html I have a PDF document that is embedded.  I tried an IFrame, but everything seemed to work better for me with the "Embed" code.  I am open to changing this if it would be better.  Here's my problem.  I can get the PDF document to display fine, but when I click on the links in the PDF document, the destination page opens in the embedded window.  I want the links to open the destination in a new window.
    I created the part of the document with most of the links (Pages 8.5 - 56) in Numbers and cut and pasted the table into a Pages document to create the completed document on our site.  I exported the docuemnt from Pages as a PDF file which is what you see.  There is also a link to download the file on the same page which works just fine.
    I have tried to insert the target="_blank" code but have not been able to get it to open the destination pages in a new window.  I am inserting the code by using the Insert/Widget/HTML Snippet Feature in IWeb.  Here is the code I am using.
    <embed src=
    "http://ostyn-newman.com/Media/GS27F0026XTextfile.pdf"
    style="width:850px; height:1000px;
    border-width:0px;
    border-color:#FFCC66;
    border-style:solid;"
    scrolling="auto" >
    </embed>
    I am not a coder and have just used Google to find the code to cut and paste and have played around with it to get to the place I am.  If anybody can tweak the code I have or offer some totally new code for me to insert that will get this to work would be greatly appreciated.
    Please keep in mind that most of the people who visit and use this page are government employees and are almost exclusivey using Explorer. 

    Thank you Jeff,
    I tried your original suggestion and now my inserted html widget reads
    <embed src=
    "http://ostyn-newman.com/Media/GS27F0026XTextfile.pdf"
    style="width:850px; height:1000px;
    border-width:0px;
    border-color:#FFCC66;
    border-style:solid;"
    scrolling="auto" target="_blank">
    </embed>
    It is live on my site.  You can see that the embedded document still opens the destination links in the embedded window.
    As for your other two suggestions, thank you as well.  I am aware of those techniques and did not use them because that is not how I want the other PDF links on the page to behave.  The catalog and autocad blocks downloads in the box at the top should simply download (or behave however the client's browser is configured to handle downloaded PDF documents or zip files.)  I don't intend to force those to open a new window.  I could also have our client click on a link to the PDF document and open it in a new page (like in your second suggestion) but I was hoping to embed the PDF and have it automatically viewable on our Download • Terms • Prices Page with all of the PDF search functions intact as well as the links be active.  My only complaint at this point is that the links in the embedded PDF document open the destination page in the embed window instead of a new window.  I only want to force a new window because the destination window doesn't behave properly when it opens in my embed window and it is difficult to figure out how to go back to the my PDF document when a destination window gets opened in the embed window.  The code you sent didn't do the trick.  Or maybe I didn't get it exactly right.  That is why I included it above.  Thanks for trying though.  I appreciate the effort.
    I would be willing to bypass the imbed/iFrame route altogether if I could just somehow drop the Pages document into the IWeb page and retain the search and link features, but I've not been able to figure out how to do that.  When I was exploring how to directly drop a Pages document into an IWeb page is when I stumbled on the method of embedding a PDF document into an IWeb page to retain the important search and link features.

  • Attachment for pdf document

    in services attachment assignment block is there in that assignment block template button . when user click the template button popup will come
    on that popup pdf documents and msword documents is there when i select the msword document tht details will be display in our
    attachment assignment block level.pdf document not display what i do ... it shows error

    Hi,
    Please use business object "BUS1001006" and try. We use "BUS1001006" for URL generation for material.
    Cheers,

  • Cannot place a signature on a PDF document

    I just encountered an issue with a specific PDF issued to me by a vendor. I am normally able to "place signature" on any PDF document. This one however, only allows me to place a certificate-based digital signature. How can I go about simply placing my signature on the document?
    I also do not have my serial number as I purchased the software as an option through Lenovo. They don't have my serial numbers and neither does Adobe evidently. Not the greatest customer service experience I've had.

    Your specific PDF may contain hidden signatures. For instance it may be Reader-enabled which includes a signature. It seems that the rights enabled by the PDF's author do not include application of stamp signatures. When you open this PDF in Reader 11, if the PDF is Reader-enabled there is a button on the top of the left pane which when you click it tells you which rights this PDF has. You need to contact this PDF's author (your vendor) to get this resolved.
    I do not understand what the serial number has to do with it.

  • How to split a PDF document into several documents

    Hallo!I am using Adobe 7 at the office.
    Sometimes I receive large PDF documents (+1000 pages) whereby I only need a few pages for my reports.
    I would like to split these large PDFs into smaller PDFs.
    How can I achieve this?
    Thanks.

    Thanks.
    In my Documents menu,there is no option of Extract Pages.The options that appear are as below
    1)Digital Signatures
    2)Security
    3)Security Settings
    4)Trusted Identities
    5)Accessibility Quick Check
    6)Use local fonts
    Where else can I find the Extract pages option ?
    Thanks.

  • Trouble with viewing online PDF documents

    Every time I try to view an online pdf document, I get a black screen that tells me to open Adobe Reader and accept the end-user agreement.  I cannot figure out how to do this.  Please help! 

    Launch the desktop application first.
    On Windows it's Start>All Programs>Adobe Reader XI
    On Mac OS X it's in the Applications folder under the path /Applications/Adobe Reader XI
    After launching you "should" be presented with a EULA screen to Accept the licensing agreement.

  • PDF document in a Swing Applet?

    How can you display a PDF document in a Swing Applet?

    I have implemented a document archiving solution that provides a Swing UI to search a database for available documents. All the documents in the archive are in the PDF format. To accomplish this I use an html frameset where a Swing applet is displayed in one frame and the PDF document is displayed in the lower frame. I use LiveConnect to have my javascript communicate with the applet. My applet calls a javascript function that causes the URL of the lower frame point to the PDF document. This works fine, but I would rather use an all Java UI instead of depending on the browser and javascript.
    How can we get Adobe or Sun to address this need?

Maybe you are looking for

  • "can not start a job" issue in AWM

    Hi ALL, I am maintaining my cube from PLSQL with following options 1. buildtype = "BACKGROUND" 2. trackstatus = "true" 3. maxjobqueues = 3 i get following error when i see the "olapsys.xml_load_log" table ***Error Occured: Failed to Build(Refresh) DB

  • Strange JScrollPane problem in JApplet

    I've got a JApplet which is giving me a strange problem with the scrollbar of a JScrollPane. The JScrollPane is populated with a JList whose ListModel is a DefaultListModel. I specify to always show the vertical and never show the horizonatal scroll

  • After updating to adobe  reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. I

    after updating to adobe  reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. It was not missing and was conflicting with outlook as this dll file is a common file. The only way I could fix the problem was to do a system restore b

  • SAP OLE to MS Word

    I have used this coding for sap OLE to Ms word... but if i run this program... MS Word just opens but i am not able to view any of the statements... that is new documents are not openings and the statements  are not reflecting... Any one give me a ti

  • How can I make lion learn a new word?

    I have an unusual name (well, they are my initials but everyone knows me by them). It is "bvz". OSX Lion knows this word  -->  Biz Every single $^*@#ing time I type in "bvz", Lion helpfully changes it to "biz".  I must type "bvz" a thousand  times a