PDF download won't Open

Using Vista and IE with Adobe 8.2 just upgraded.  When downloading a credit card statement from two different sources, I get an error message that "Adobe 8.2 is not working and windows is investigating a solution"  never gives me a solution and shutdowns Adobe?  Any ideas?

this form link:
https://forums.adobe.com/thread/1460128
the one at the bottom actually is what worked. This has been a frustrating thing that I just haven't sat down and looked for an answer for a few hours.   tonight was the night….
thank you for your contribution thou….
Jared

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