PDF email attachments got stripped when sending to Blackberry

Every time when I forward email with PDF file attachment from my Macbook Pro (IOS 10.6.8, Mail.app 4.5) to any Blackberry recipient it got stripped out! On the contrary, that same attachment can be found on other browser with no problem. I personally own Macbook Pro, Iphone 4 and Blackberry with POP3 and Gmail email addresses. I have tested sending from one to another email account myself in different ways and quite confident that the problem must come from Mail.app in my Macbook Pro. Forwarding email with PDF attachment either from BB or from Iphone is OK.
Does anyone having this problem? or I did something wrong. I have tried with both plain text and rich text but no success. Thank you.

Did you find a resolution to this issue. I am seeing the issue recently too, it's doesn't appear to be limited to sending to Blackberries. I have one Mac user in the office, he sent an email with an attachment to a PC user in the office and the attachment got stripped.
I also have a PC user in the office that was attempting to receive an email from a external Mac user and the PDF attachment was stripped. The Mac user asked a PC user to send and I worked.
Any help will be useful.

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Why do I have trouble with attachments being stripped when sending email via Earthlink Webmail using Firefox?

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I would really appreciate any help as Firefox is my browser of choice.

1. Not sure how to send an email in a private browsing window... I use Earthlink Web Mail and I cannot find anything on that site about private browsing window.
2. Have not tried this yet, but will when I get a chance.
3. Not sure. My old computer ran XP. Never had the problem with it. Right now, it is not connected to the internet, so can't check it.
4. I neglected to mention... I did try IE and it worked fine.
I do have Norton 360 installed, but it was not a problem on the XP machine.
Thanks for your response. I have been so busy lately that I just now picked up your response. I have not had time t to try anything else.
As far as the file type, I was trying to send pdf files. Have not tried other file types.
Earthlink limits messages (and attachments) to 20 MB. The files were less than 3 MB.

Email attachments sometimes disappear when sending to a PC user

When I send an email with an attachment (normally a PDF or JPG), in of course an exceptable size, to a PC user, the attachment will disappear for them. When they receive and open the email, only a small gray outlined box appears for them, with an "X" through it. This does not always happen for me, only for certain PC users. I have a feeling ti may be a setting error on their end, but I need to make sure. I would love to have a fix for the issue or else a solution to tell the client to try. Thanks.

Oh man! So they say "We know this is a bug and we can't fix it since Tiger" ????? This is Apple with an army of developers and they can't fix this annoying issue???? WHAT???? I think this is a not a day more problem to fix and their professional OS X Server is affected by this problem as well and they don't fix it... their own software... what a customer care!!!
Anyway it sounds ******** and the solution is the same category... if you have only one mail in the mailbox and move to an other on a certain type of server it's getting corrupted, but the rebuild process works and when you move back it will be corrupted again! They should fix this but it looks like they will never fix it... it's a shame from a big company which sells premium products.
So if you still in contact with an Apple technician and they're opened I can provide both of the server platform when the problem can be proofed. (one where the sync is ok and one where it isn't and only with one mail in it ) Please contact me and I can help!
You can try other mail softwares and they can handle the imap protocol without major problems. I tried the following ones:
- Postbox
- Thunderbird
- Sparrow
- Mail Mate
Both works very wall but any of them is so integrated as the mail app with osx. Unfortunately if you live in the apple ecosystem and own more than one mac computer you will stuck with the apple one with all of its bugs.
...since Tiger... I can't get over it...
Sorry guys I getting angry when I hear this kind of stories...

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Message was edited by: aliensporebomb - clarification

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nyrozzie wrote:
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Oh man! So they say "We know this is a bug and we can't fix it since Tiger" ????? This is Apple with an army of developers and they can't fix this annoying issue???? WHAT???? I think this is a not a day more problem to fix and their professional OS X Server is affected by this problem as well and they don't fix it... their own software... what a customer care!!!
Anyway it sounds ******** and the solution is the same category... if you have only one mail in the mailbox and move to an other on a certain type of server it's getting corrupted, but the rebuild process works and when you move back it will be corrupted again! They should fix this but it looks like they will never fix it... it's a shame from a big company which sells premium products.
So if you still in contact with an Apple technician and they're opened I can provide both of the server platform when the problem can be proofed. (one where the sync is ok and one where it isn't and only with one mail in it ) Please contact me and I can help!
You can try other mail softwares and they can handle the imap protocol without major problems. I tried the following ones:
- Postbox
- Thunderbird
- Sparrow
- Mail Mate
Both works very wall but any of them is so integrated as the mail app with osx. Unfortunately if you live in the apple ecosystem and own more than one mac computer you will stuck with the apple one with all of its bugs.
...since Tiger... I can't get over it...
Sorry guys I getting angry when I hear this kind of stories...

PDF email attachments got stripped when sending to Blackberry

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