Pdf email attachments won't open

After upgrading to IOS 7 the pdf email attachments are not opening...just says "loading" and never loads.

Hi DVFFTI,
I'm not sure from your description if you're having the same problem I was having.
In my case, PDF attachments would only display as a single image of the first page of the PDF.
The only option I had was to Copy or Save the image. I couldn't open a preview of the full PDF in Mail or tap to 'Open in...' a different app.
Turns out that I had too many apps on my iPhone that can read PDFs, for example, Dropbox, Evernote, iBooks, Kindle, etc. even a Canon app for remote printing.
Removing one of them fixed the issue for me.
I remember this happening before and seeing other threads about this, so I don't think it's specific to iOS 7.
Give it a go and see if it fixes your problem. Hope it helps.

Similar Messages

Email attachments won't open.

Just ran the latest update to the iPad and now my email attachments are trying to open in airsharing. How do I change the default reading application in my email?

I updated my ipad as well and my attachments won't open, did before the update but wont now. I was able to convert the word doc to pages but wont open otherwise

My email attachments won't open after ios7.1 update on 4s! HELP!

I recently updated my 4s to the new software, iOS7.1. Since then, my Word document email attachements are not opening. When I try and open attachments I just get a message saying "OfficeOpen XML word processing document" on a blank screen. All attachments were opening before the update... so I was wondering;
Is my phone "too old" for this software? (Phone is only 16 months old)
Are the attachments emailed to me, in the wrong format for me to open them?
Or is there something I need to change in the settings so I can open email attachments????
Please help!
I rely on my phone to email on the run for my job so desperatly need to get it working again!
I also have an iPad2 and have updated it to the new iOS7.1 software and email attachments and everything else is working fine.... just my phone isn't!
Thank you all so much for your help.

I have same problem when I upgraded to ios 7.1. I have done the test that by sending a attachment both in .doc format and docx format but still cannot open the attachement and the message said "OfficeOpen XML word processing document", I have tested another iPhone in ISO 7 which don't have any issues to open.
I don't why Apple still don't doing something to solve it. We are well known that iPhone / iPad is not only for home use, we are use this everyday for work. Please kindly give us solution.

Jpeg email attachments won't open in OS 10.10

Picture attachments to Mail won't open when in OS 10.10, but same message opens okay in iOS

Look at Mail>preferences>accounts. Highlight the account>advanced. Look at the attachment settings. That may help.
Barry

.mp3 or .wav email attachments won't open

how stupid is this? it's a media player! so, why can't the email app open .wav or .mp3 attachments... i want to listen to my vonage voicemails when they arrive in my inbox. please fix this apple... does the iphone have this same fallback?

You cant "open", in the sense of preview, media attachments as that would require them actually being downloaded onto the hard drive and you cant do that on the Touch.
Someone correct me if I'm wrong

Pdf attachments won't open in Adobe Reader 9

After installing Adobe Reader 9, I can no longer open pdf files that come as email attachments. Even attachments I opened two weeks ago no longer open. Error message is from Microsoft Outlook and reads "Application not found." I've found Adobe Reader in my "All Programs" list. After opening the email, I right-click the attachment and save it as a file. Then, I can open Adobe Reader and browse to that file and open it successfully. But NOT by double-clicking the attachment in the email. Any ideas? Thanks!
P.S. I posted this message in the "Adobe Reader 9 Won't Download" then realized it was off topic, so I started another topic. Mea culpa!

I encountered the same problem and tried doing what Suzanne did by right clicking the file and saving it to the computer first and then opening it.
And then after double clicking the saved file windows prompted whether I want to open it with the newly installed Adobe reader 9.0 or with Microsoft Word. I chose the Adobe Reader 9.0 and clicked on the check box asking whether we always want to open this type of file using this program.
I managed to open the file and best of all is after that I was able to directly double click on the pdf email attachments to open it.
Seems like that we need to let windows associate the file type with the program first.

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to do with the use of my Wacom3 Tablet...I've been having trouble with it and was getting the same message when trying to open the User's Manual in my Applications/WacomTablet file on my hard drive. Any suggestions? I just downloaded the latest version for the Wacom and recently upgraded to Snow Leopard 10.6.7 (which I hate, and my CS3 hates, etc.)

It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.

.pdf email attachments open in photoshop. How do I get them to open in Reader?

Hey,
.pdf email attachments open in photoshop. How do I get them to open in Reader?
thx

You need to change your file association to open .pdf files with Adobe Reader.
See http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

Opening PDF Email Attachments

My PDF email attachments open in Microsoft Word and can't be read. How can I open PDF attachments in Adobe without first having to do a 'Save As'? I have Adobe on my laptop.

nyrozzie wrote:
My PDF email attachments open in Microsoft Word and can't be read. How can I open PDF attachments in Adobe without first having to do a 'Save As'? I have Adobe on my laptop.
The problem is a file association.
If you are using Verizon's webmail then you need to fix the file association in your web browser.
If you are using an email client (Outlook, Outlook Express, Thunderbird, etc.) you need to fix the file association in your computer (varies as to how based on OS and client).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Problem opening Microsoft Office & PDF Email attachments

Just got a Motorola Razr. Having a problem opening Microsoft Office (e.g. Work, Excel) and PDF Email attachments. Receive message "winmail.dat Unsupported file type". Can open jpg files. I have Quick Office, which is suppose to enable you to do this, but does not seem to make a difference. Wonder if it is an Android 2.3.5 issue. I used to have a Blackberry and this was not an issue. This is a showstopper for me and I will return the phone if I can't read Microsoft Office and PDF files attached to emails. My email server / client is Verizon.
I would appreciate any recommendations.

Hope this is one of those "better late than never" scenarios.
The problem sounded familiar, and it's one that's been around for a long, long time. I don't think it's a Razr problem, or a Droid problem, but it is about email clients. I've had similar issues with email on computers.
The problem starts with Outlook's RTF format. It saves the document's formatting info (bold, underline, etc.) and other info in the winmail.dat file, and some email clients simply can't decode it.
The sender can change the format of what they're sending, though, and I believe that the most recent versions of Outlook can change those format setttings on a person-by-person basis (don't want to start a rumor here because I could be wrong about that).
Just copy and paste the error message into Google (or your preferred search engine, and you'll see some info that might be helpful.

Can't open PDF email attachments from mail app. (iOS7, iPad2)

Since upgrading to iOS7 I cannot open PDF email attachments from the "Mail" app. The attachment appears as a "tap to download" icon, after downloading it appears as an image of the first page of the PDF. An extended press of the PDF image results in "save image" and "copy" options, but no "open in" option.
I have tried closing and re-opening mail, restarting the iPad, several different attachments. Still no "Open in" option.
Any help with this?

I work in a support organization and we've seen variations of this issue develop on various iphones and ipads with ios7. Oddly, not everyone is experiencing this, just some people.
In my own case, I simply downloaded Acrobat Reader for free and can read the things fine.
We use an exchange activesync email server and when each email comes in it indicates at the very bottom that it has been downloaded as plain text and to click to download the entire message. I've tried clicking to download and not clicking and I can read the PDF either way.
In my own case I can view PDF files and/or also save them by pressing and holding the icon of the PDF in the email.
The other thing one of our end users noticed: if she emailed the PDF directly to her iPhone5 and iPad it would not be readable but if she forwarded it to her offsite Yahoo account and then forward to her corporate email it would open.
I think there's definetely something going on with the formatting of the PDF (was it created by a true Adobe PDF distiller or one of the many clones?), what email application attached it? (Outlook, Eudora, IOS Mail, etc) and how many PDF reading apps are on your IOS devices?
For instance I have the default PDF reader, iBooks, Kindle, Adobe Acrobat Reader, and there may be others that I don't even know has PDF capability. Only Apple probably has a good idea of how many apps utilize this.
Message was edited by: aliensporebomb - clarification

How can I move PDF email attachments into ibooks?

How can I move PDF email attachments into iBooks?

When you tap on the PDF to open it, a curved arrow icon will appear in the upper right corner. Tap that icon and the option to "Open In" appears. Select that option - tap open in - and you can select iBooks from there.

When i export to PDF, the file won't open automatically

When i export to PDF, the file won't open automatically, i have to open the folder and look for the created file... Acrobat 9.1, sap 2007...any suggestion?

Hi........
Go to Administration--> System Initialization --> General Setting --> Path Tab.....
Check whether this below path has been defined if not then define it if yes then redefine.......
C:\Program Files\SAP\SAP Business One\Attachments\
Hope this will help you....
Regards,
Rahul

Firefox 23, attachments won't open or download

firefox 23.0, attachments won't open or download. this includes PDFs, movie clips, perhaps others.
i tried safe mode and it works. so it suggested turning off accelerator, use default themes and disabling extensions. i tried all that and none of that worked.
anybody have any other ideas?

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

Word doc attachments won't open? only choice is "dropbox" or "airsharing"?

word doc attachments won't open?my only choice is "dropbox" or "airsharing"?
i have a email that has a microsft word doc that was sent to me as a attachment and when i try and open it with my apple iphone 4 i get only 2 choices... dropbox or airsharing? i also have doc's to go on my phone but am not given that choice? they open just fine on my apple laptop.... can any help my with this? it must be a setting that i need to make?
thanks,
JB

Since your question is related to Microsoft products, I suggest you post your question on their own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

Pdf email attachments won't open

Similar Messages

Maybe you are looking for