Pdf file printing causes printer to reboot

Hello!
I got this nasty problem. I'm running OS X 10.9.5 on MBPro. I have HP LaserJet M1536dnf MFP (printer-scanner-fax-copier) connected over USB. All drivers and software installed and running ok. But. If I scan some document (with HP own utility) and save it to pdf file, through IRIS OCR to make it searchable, then open this pdf file with Preview, and it displays normally, then send it to the printer- it fails. The printer gets halted for about a minute, then it reboots. Like I power cycled it.
The scanned file behaves ok. It's not abnormally large in size - a few MB usually. I can open it with Preview, Scroll, save, etc. And the printer behaves ok with other documents- text files, images, others. But whenever I send a scanned pdf to printer- it fails.
I try to copy the file and print it being logged in under Administrator (I normally use non-admin user account for work). Same result. Below is extract from the printer error log.
+++++++++++++++++++++++++++
E [26/Sep/2014:17:41:35 +0500] [Job 349] Unable to send data to printer.
E [26/Sep/2014:17:43:07 +0500] [Job 349] Unable to send data to printer.
E [26/Sep/2014:17:44:39 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
E [26/Sep/2014:17:44:39 +0500] [Client 18] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
E [26/Sep/2014:17:44:39 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
E [26/Sep/2014:17:44:39 +0500] [Client 22] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
E [26/Sep/2014:17:44:52 +0500] [Job 350] Unable to send data to printer.
E [26/Sep/2014:17:44:52 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
E [26/Sep/2014:17:44:52 +0500] [Client 22] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
E [26/Sep/2014:17:44:54 +0500] AuthorizationCopyRights("system.print.admin") returned -60007 (The authorization was denied since no user interaction was possible.)
E [26/Sep/2014:17:44:54 +0500] [Client 19] Returning HTTP Forbidden for CUPS-Get-Document (ipp://localhost/jobs/350) from localhost
E [28/Sep/2014:10:37:24 +0500] [Job 351] Unable to send data to printer.
E [28/Sep/2014:10:48:44 +0500] [Job 352] Unable to send data to printer.
E [28/Sep/2014:10:50:09 +0500] [Job 353] Unable to send data to printer.
E [28/Sep/2014:10:51:38 +0500] [Job 353] Unable to send data to printer.
E [28/Sep/2014:10:56:42 +0500] [Job 353] Stopping unresponsive job.
+++++++++++++++++++++++++++
I'd really appreciate any help. This thing is very annoying. Thanks!

OK, I understand borderless printing is not supported on plain paper, but I don't think a hard crash is an acceptable result.
I can live with the minimize margins turned on but that opens up another documented bug where the last line to line and a half are not printed on the last sheet in a print set, If you are only printing one sheet at a time than every sheet will be missing this print. Has HP come up with or even looked into why this is happening?
Thanks,
Don

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