PDF file will not print out Special Characters

I am currently a technician for a college and, and the customer that I am attending currently has the following Problem:
I am using Adobe PRO 9 to convert my Word files to pdfs for [a New York Printing Company].... The Greek letters used in Word are seen in Word, are seen in PDF, but do not come out in ...[the New York Printing Companies'] printing.
What could be the stubling block for the NY printing company to not be able to print out the Special Characters in the PDF files? I clearly cannot go to the company myself and tell them to change their printer settings or something like that.

Thank you, I have checked the font and I see all the fonts I need already installed. I am not sure if this will solve the problem, and there is a chance that the Adobe Acrobat settings on my customers PC need to be adjusted like you said.
At least I can start looking somewhere .

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PDF file will not print text properly in Acrobat 9.5.0 and OS X 10.6.8

I have been having trouble printing PDF files from Acrobat ever since I upgraded from 10.5.8 to 10.6.8. I have read many posts about the issue having arisen for other people in 10.6.7 and 10.6.8 although it did not seem to be a problem in 10.6.6. However, I have yet to find a permanent solution to this issue. Specifically, I am printing to an Epson Stylus Pro 4000 via LPD. I think my issue revolves around the Open Type issue that people have been discussing in OS 10.6.8, since I have two identical files other than the font encoding. The one with Type 1 PS fonts prints fine, the other with fonts converted to CID does not. Both files make it to the printer, but only the Type 1 file prints the fonts properly. The CID version has all the font characters on a line stack up on top of each other to the left side of the page. Any help would be appreciated. I hoped the upgrade to 9.5.0 would help, but it does not. And yes, the file prints fine in Preview, as well as if I check the option to print page as image. But I don't want to rasterize my page, I'd like it to print as it should. Any thoughts would be appreciated.

I have been having trouble printing PDF files from Acrobat ever since I upgraded from 10.5.8 to 10.6.8. I have read many posts about the issue having arisen for other people in 10.6.7 and 10.6.8 although it did not seem to be a problem in 10.6.6. However, I have yet to find a permanent solution to this issue. Specifically, I am printing to an Epson Stylus Pro 4000 via LPD. I think my issue revolves around the Open Type issue that people have been discussing in OS 10.6.8, since I have two identical files other than the font encoding. The one with Type 1 PS fonts prints fine, the other with fonts converted to CID does not. Both files make it to the printer, but only the Type 1 file prints the fonts properly. The CID version has all the font characters on a line stack up on top of each other to the left side of the page. Any help would be appreciated. I hoped the upgrade to 9.5.0 would help, but it does not. And yes, the file prints fine in Preview, as well as if I check the option to print page as image. But I don't want to rasterize my page, I'd like it to print as it should. Any thoughts would be appreciated.

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Hi
Why wouldn't an Apple file D/L into an Apple browser?
Likely due there being a non-Apple plugin trying to handle it & failing.
Look in Home/Library/Internet Plug-Ins/ and HD/Library/Internet Plug-Ins/ for any plugins with 'pdf' in the name.
Remove any you find - either trash or take to the desktop, restart any browsers, then try a pdf.

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Hi,
I have viewed through this forum and did not find a problem with similar symptoms.
I upgraded from Adobe Reader 8 to Reader 9 and then the .pdf files will not open.
Actions and Observations/Symptoms:
1) After I clicked onto the pdf document icon - nothing happens.
2) I right click onto the pdf icon and chose "open with Adobe 9" and get the same response. Nothing happens.
3) I go to the the start menu - select Adobe Reader 9 - and the program does not even open.
=======
I have since removed Reader 9 and re-installed Reader 8. I tried the above actions and got the same behaviour. Not a whole lot happens. It seems like something is broken after the first initial upgrade.
In fact - I went to the folder:
C:\Program Files\Adobe\Reader 8.0\Reader and
tried to open Reader by double clicking onto "AcroRd32.exe" and there was no response.
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Mike
Some hardware & OS background info: Toshiba Laptop - 1.58 Ghz, 3GB RAM - M/S Windows XP Professional Version 2002 Service Pack 3

I can't explain the cause to the problem - but I found two "work-arounds" to get me running again.
Workaround #1:
I found another program (and there are many) on the web that will also read .pdf files. I downloaded "Foxit Reader" , installed it and it works. I can now view my pdf docs!
However - I got so used to Adobe Reader - I really wanted to get Reader working again.
Workaround #2:
I re-installed Adobe Reader 8.
Instead of running the usual Adobe installation script that I got from the web, I copied (from another PC's C-drive) the "Reader 8.0" folder and all its contents into my current C- drive directory structure C:\Program Files\Adobe\.
I re-booted the PC and can now open my pdf files using Reader 8.
It seems to work - but I don't know what the effects of this installation method will have in the future - or the interaction it will have with other programs. I guess when I need to remove the program in the future - I'll have to do it manually, since it doesn't even register in the "Add or Remove Programs" under Control Panel.
===============
Hope this helps out anyone else with similar symptoms.
In the original problem, it's unfortunate that there were no error messages whatsoever when I tried opening the pdf files. It was like as if Reader was not even activated or even loaded on my PC. I'll bug me for a while - but at least I got Reader working again (for now....)!
Mike

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PSD files will not print from Photoshop CS4 (previously posted in Acrobat printing and prepress)

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Just a few examples, since you ask:
Dr Craig wrote:
…The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs…
…Other solutions are not acceptable…
…The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us…
…In every case the problem is never solved by Adobe or anyone else and users find some "workaround"…
"...a nasty, nasty solution"…
…Adobe does seem supportive but not that interested (CS4 right)… b
…I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds…
That attitude, Dr. Craig. Plus the verbosity you unconscionably inflicted on your fellow forum users.
Cheers.
Wo Tai Lao Le
我太老了       (Not posting as a scientist here
                           but as a Photoshop user
                           so I'll forego listing any unrelated academic titles.)

PDF file will not print out Special Characters

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