PDF files are empty in Safari

I just recently upgraded to Mavericks and was hoping that would resolve a long-time issue with Safari: Specifically, when I click on URL link to a PDF file, what I get is a black screen. If I right-click on the screen, I can download the "invisible" PDF file I am supposed to be seeing; so clearly the PDF is there, the link works, etc.  Only, Safari will not display the PDF.
If I switch to Chrome and go to the same link, the PDF shows right up, no problem. And, yes, the easy answer is, use Chrome instead. But I noticed in putting in this question that it seems to be a recurring phenomenon for lots of users, with "PDF not displaying" issues going back at least as far as OSX 10.6. Curious if there is a simple fix.
Thanks for any feedback,
-gf

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 4
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 5
Do as in Step 3 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Similar Messages

  • After update pdf files are empty

    Yesterday I got a notification of an update for Adobe reader on a mac, OSX 10.7.5  After installation all my pdf files appear empty.  Message is "could not be opened because it is empty".  How to I fix this?

    Hi dacyndaf,
    It is highly unlikely for the update to have caused this.
    Would it be possible to share the file with me so that I can have a look.
    Are these pdfs created by acrobat or any 3rd party application?
    Regards,
    Rave

  • Saved PDF files are empty 6 months later

    On January 27th 2014 I filled a bunch of immigration forms from USCIS. I downloaded the files on my laptop, filled in the blanks and saved them on my hard drive. 2 weeks later I reopened them and printed couple of them and everything was fine, all filled info was still there. Today I tried to open the files and reprint them and to my surprise, all fillable fields are empty. I really need to print these forms tonight.
    FYI, i'm running Windows 8.1 64 bit, and Adobe Reader latest version.

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 4
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 5
    Do as in Step 3 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • HT4550 pdf files are black in Safari 5.1.7, why?

    Many times when I wish to view pdf files using Safari 5.1.7 on my MacBook Pro with 10.6.8 , I get a black screen.  How can I fix this?

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • All my Adobe Reader (PDF) files are opening only in the secondary monitor by default, as I am workin

    I am using Adobe 8 Professional and working on Windows XP. I have been facing an issue lately with opening files in a dual-monitor environment. All my Adobe Reader (PDF) files are opening only in the secondary monitor by default. There are times when I work only in one monitor and when I open a PDF file and want to have a look at it, I have to connect another monitor to view that file, since this file is open in the secondary monitor. It is very disappointing with such instances happening with Adobe (a leading organization). Can you please help so that the Adobe Reader files open in the primary monitor by default?

    On a Windows system disable the preview of Windows Explorer.

  • I backed up my itunes library to an external drive.It's 119 gb.It took about an hour.When I looked at the files it list the artists and albums but then says the files are empty.On the C drive of my own computer it says they are empty.Why would this be ?

    When I open up my itunes library on my hard drive it says it contains 119 gb.I tried to look up individual songs under each album and artist.Every time I open an album it says the folder is empty.I exported the library earlier to an external hard drive.It took over an hour.When I look on that library it also says the files are empty,yet when open itunes and play songs they are all still there.Why doesn't the library list each song since it says it contains 119gb?

    bzq wrote:
    Niel, I tried that several times but the Choose Library screen never appeared.
    Then try again.
    Make sure iTunes is not running.
    Hold the Option key.
    Click the iTunes icon in the dock.
    Select Choose library...
    Select the iTunes folder you copied to the external
    ITunes would boot up like usual but the only songs listed were in the Cloud.  None of my Apps, Playlists, etc. appeared.
    Because you moved the library and have not yet told iTunes to Choose the library you moved.

  • PDF files are not opening in IE!!!

    Some PDF files are not displayed while opening in browser IE . The PDF files are generated through servlets (JWS 2.1). While analysing the problem we have found that the one request invokes the doget() method of the servelet more than once. This problem is not appearing in netscape.
    Please give suggestions.

    I am having the same sort of problem. I have a form posting to a servlet that displays a pdf based on the vars posted to it. My doPost() calls doGet(). When I post to the the servlet the doPost() is called and then it calls the doGet() and then SOMETHING else calls the doGet() again. Since the vars that I am using to load the pdf are posted they are out of scope for the second doGet(). I tried two things to fix this:
    I changed my doPost() method to do nothing but check the request variables and hold on to them. Then I changed my doGet() to use the values that I held instead of the request vars. This only worked sometimes.
    Then when I rolled all of my code back and changed my form from POST to GET everything worked fine. It seems that there is something that causes the browser to always call the GET when you are using application/pdf. If my doPost() calls my doGet() everything is lost on the second doGet()

  • PDf files are not directly coming in search results, rather coming as a list item \

    I have shared search from one farm and 2 other farms are consuming it. PDF search is working fine for one consuming farm but for the hosting farm and the other consuming farm it is showing the result as list item but not as a direct link to the document.
    Any suggestion pls
    When the other consuming farm uses the own dedicated search service then pdf files are coming in search result but when it is pointing to the shared proxy it is not working. But for one consuming farm it is working fine.

    Hi ,
    Whether you crawled the same content source using the Shared Search service application. If not, please crawl a same content, test again and compare the result.
    In addition, whether you configured PDF correctly for the Shared Search, please try to configure it again as the link:
    http://www.codeproject.com/Articles/82546/How-to-configure-PDF-iFilter-for-SharePoint-Server
    Here are two similar posts for you to take a look at:
    http://social.technet.microsoft.com/Forums/en-US/fb170ef6-d0fc-4044-a54d-87695066a5d2/search-results-pdf-files-showing-item-not-link-to-document?forum=sharepointadminprevious
    http://social.technet.microsoft.com/Forums/en-US/c540b280-135a-43ba-91b6-d8e408df25dd/search-returning-link-to-dispform-instead-of-the-link-to-pdf-document?forum=sharepointadminprevious
    I hope this helps.
    Thanks,
    Wendy
    Wendy Li
    TechNet Community Support

  • PDF files are unreadable

    I am currently using Adobe Reader 9.2 on a windows xp system.  For many years I had no trouble with Adobe Reader.
    Currently many pdf files are completely unreadable, with some headers appearing normally, but most sections filled with garbage - random appearing ASCII characters.  You can see this in the attached jpg file.
    Oddly enough, if I copy part of the garbage text from Adobe Reader and paste it onto a text reader like Notepad, the text comes out perfectly readable.  Also, pdf documents that are produced in a more photographic (non character) form are perfectly readable.
    I have uninstalled and reinstalled adobe Reader twice with no change in program behavior.  I assume that I have a mysterious font conflict, but I can't figure it out.
    What is going on?

    The files are not corrupted; if I forward an unreadable pdf to another email address and an unaffected computer, the pdf file is completely readable.
    Attached is the header of a typical pdf file opened with a text reader.

  • Exported files are empty

    I exported my created webpage File > Export > CSS & Images (.htm). Files are created but .htm , .css files are empty and there is not images in /images folder?
    Is this bug in FireWorks?

    Download and use  Find Any File  to search for the file name and extension of the video.  FAF can search areas that Spotlight can't like invisible folders and packages.
    You may find several items with the same name so check their size.  Note where the larger file resides. 
    OT

  • Intrastat files are empty (even the countryfile)

    After working  a few days with SBO 2007A (after upgrading from 2004) all my Intrastat files are empty (we have upgraded on 01/08, last wednesday (06/08) the files were still there and on thursday morning (07/08) they were ale gone). The Intrastat Add-on is activated and in the documents the Intrastat fields are not available. When I look in the UDF's they are also gone. Know someone the reason of this and how can I solve this?

    Hi Andre,
    You probably need restore the backup to the test environment first before looking up the cause.
    In the test environment, you may found the reason by yourself.
    Thanks,
    Gordon

  • I am using safari 6.0.3 I am unable to view PDF files online - I reset safari - did nothing - any ideas? thank you

    I am using safari 6.0.3 I am unable to view PDF files online - I reset safari - did nothing - any ideas? thank you

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Thumbnails of PDF-Files are no longer available ...

    Hi,
    Unfortunately, the thumbnails of the uploaded PDF files are no longer available ...
    Any hints ???
    Kind Regards
    Holger

    Holger, thanks for the screenshot confirming what you are seeing.
    Please click on the broken thumbnail and copy the file link from the browser location bar. Will be something like https://creative.adobe.com/file/40869742-fa53-4dcd-b29c-6962ede2b013.
    No one will be able to view the links (including me) but the the asset ID ("40869742-fa53-4dcd-b29c-6962ede2b013") will allow for further investigation. You can also email them to me at [email protected]
    As a workaround you should be able to download and re-upload the files and have the thumbnails show.

  • Nothing is in my computer all the files are empty what do I have to do to get it back

    HP  Pavilion 23 a301
    all the files are empty
    while i was downloading the drivers i must have done some thing wrong the next day all my files are empty. and still are i had 4 disc of back up and only two it reconice the thirt one get spat out. I write this on my new computer so that i have the time (and maybe some saved money ) to fix it.

    Hello @Dinaouwinga,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that while updating your drivers your computer was erased and your recovery discs are not working correctly. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again. this is the message its shows when i upload proper format. i do not whom i should ..........

    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.
    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.
    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.
    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.
    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.
    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.
    We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.We're sorry, but this file is not a valid filetype. GIF, JPEG and PDF files are accepted. Please try again.

    I got uploaded after many ways. Just logged in windows PC and opened Internet explorer and uploaded it worked.

Maybe you are looking for

  • What happens at each step of an iPhone Backup and Sync?

    Can someone tell me exact what is happening at each step of an iPhone backup and sync? I see 5 to 7 steps. So what has happened after step 1, then after step 2, and so forth? I would appreciate if only those who knows exactly what happens will list i

  • Excise details in GRN

    Hi Experts, With help of Purchase order number & the GR number how can i extract the excise invoice Document. Please tell me the Table for this. i am preparing PO to Payment report Regards Aditya Sharma

  • Office Deployment Tool

    Hi We just licensed a lot of computers with  Office 365 Enterprise 3.. or E3 I wanna deploy office 2013, .. I'm unsure of what I actually got the rights to download I can't figure out if E3, gives me permission to get Ofice 2013, Pro Plus? http://sup

  • Assign payment block Reasen for each Tolerance key

    Dears experts , hi , could you help me to check is it available to assign payment block Reason for each Tolerance key

  • Trial CS4; also cache management

    I am considering the trial of CS4, but concerned because it seems from what I've read on forums that installing the retail version after a trial sometimes causes problems. Are there preventive measures I can take or would it be best to try it on a cl