Pdf files unable to be downloaded from internet explorer

I have just purchased my first ipod nano, 4th generation. Since I have downloaded itunes to my computer I cannot view pdf files from internet explorer. I then removed itunes from the computer and pdf files could be downloaded from internet explorer. I then downloaded and installed itunes again and had the same problem all aver again. Could someone please tell me why this is happening.

Hi there mba,
Check out this thread, here a post from dansmith details the following steps:
"The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it.  Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Run the HP Update Tool from Start Menu > All Programs > HP if your printer installs it, rebooting afterwards if necessary.
7) Test by printing google.com (uses very little ink when the test page comes out)."
Try his steps out and let us know if it helps. '
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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