PDF files won't open after upgrade from 9 to 10 or 11

After upgrading from Reader 9 to Reader 10, I lost the ability to open PDF files on my Win 7 laptop.  Even the icons became blank white blocks. I reinstalled Reader 9 and it all worked as usual. In trying Reader 11, it happened again.  Any thoughts?

Thank you for your reply. Allow me to clarify.
After installing Reader 10 or 11, the icons for PDFs on my desktop changed from the typical PDF icon to a blank white icon like when the extension of a file has been changed or omitted. Double clicking the icon no longer opens the PDF file. Yes, Reader opens but I no longer was able to open any preexisting PDF files using the new version of Reader. I did try changing away from protected mode to no avail.
I do not have a screen shot as I have downgraded to Reader 9. I have scanned thoroughly for malware and viruses and none have been found.
Thank you again. I look forward to your further comments.
Sent from my iPhone.
Please pardon brevity, misspellings, and autocorrect hijinks.

Similar Messages

  • PDF file won't open after saving it from the web.  get error message file is damaged.

    My PDF files won't open after saving them to Docs from the web.  I get error message file is damaged. Can someone help me correct this problem on Mac Air w Mountain Lion? 

    I wonder if the image is being embedded somehow and there is not enough scratch disk space to render the file. Just a hunch. Check your hardrive to see how much free space is available. Also, check your RAM and see if you can upgrade ( install more, install much more ) to max out as much RAM as possible. At a minimum, check for fragmentation and do a "Correct Permissions" via Apple's Disk Utility.
    But, weird things start happening when a font becomes corrupt. Not that one is, but it may be in your best interest to acquire a font management utility like Font Agent PRO ( if you don't have one already ). A good font management program can detect and disable corrupt fonts.
    CS1 and OSX10.4 should be fairly compatable with the 7500, but you may have gone as far as you can go. Think about upgrading to a G4 or a G5. I believe the 7500 was pre G3 ( which I think is the minimum requirements for CS1 ).

  • HT1338 exe files won't open after downloaded from Safari on my Mac OS X 10.4.11

    exe files won't open after downloaded from Safari on my Mac OS X 10.4.11

    I use the free Unarchiver: http://unarchiver.c3.cx/unarchiver
    I have just tested it on a self-extracting Windows Internet Explorer and it opened it first time on my Mac.
    However, as you have been told, normally Windows executable files cannot be opened or used on Macs.

  • FCE file won't open after upgrading to Leopard

    After upgrading a Dual 1.8 GHz PowerPC G5 from OS 10.4.x Tiger to OS 10.5.8 Leopard, a Final Cut Express file on an external HD will no longer open. The error message is “File Error: Access Denied.”
    Other files on the external drive using other applications launch with no problem.
    The FCE file opens OK on another Mac running OS 10.6.
    Any suggestions?

    Different OSes handle it differently, besides the normally hidden UIDs.
    I wonder if ACLs got enabled on those other drives?
    http://x704.net/bbs/viewtopic.php?f=12&t=2180&p=26242

  • Pdf files won't open in Safari running on a Mac

    I just upgraded my MacBook Pro to Snow Leopard in preparation for Lion and ever since the upgrade, pdf files won't open in Safari.  I have Reader 9.4.5.  It opens documents that are on my machine, it just won't open in Safari, nor do the documents download.

    MIght be helpful to disable Adobe plugin by going to Adobe Reader's Preferences -> Internet and unchecking "Display PDF in browser using".
    Then dump the atrocious bloated Reader.
    See this https://discussions.apple.com/thread/3252667?start=0&tstart=0 for further solutions.

  • File- Export not working after upgrade from 11i to R12

    Hi,
    File -> Export not working after upgrade from 11i to R12.1.3 in few systems. Can you please let me know what could be the issue.
    If export record count more than 200 it is working fine in all the systems and if change the profile option "Export MIME type” value to ‘text/tab-separated-values’ from application/excel also it is wokring.
    Thanks and Regards,
    Jagadeesha

    Enabled the FRD. Below are few last lines. Can you please let me know what i can in this log file contents.
    In Argument 1 - Type: String Value: global.frd_debug
    Executing GET_ITEM_PROPERTY/FIELD_CHARACTERISTIC Built-in:
    In Argument 0 - Type: Integer Value: 196613
    In Argument 1 - Type: Number Value: 54
    Out Argument 0 - Type: String Value: 12
    Executing COPY Built-in:
    In Argument 0 - Type: String Value: Entering app_menu.set_prop.
    In Argument 1 - Type: String Value: global.frd_debug
    Executing FIND_MENU_ITEM Built-in:
    In Argument 0 - Type: String Value: FILE.EXPORT
    Out Argument 0 - Type: Integer Value: 19
    Executing GET_MENU_ITEM_PROPERTY Built-in:
    In Argument 0 - Type: Integer Value: 19
    In Argument 1 - Type: Number Value: 79
    Out Argument 0 - Type: String Value: TRUE
    Executing COPY Built-in:
    In Argument 0 - Type: String Value: Completed app_menu.set_prop.
    In Argument 1 - Type: String Value: global.frd_debug
    Executing COPY Built-in:
    In Argument 0 - Type: String Value: Completed app_synch.menu_toolbar_sync. Event is WHEN-NEW-ITEM-INSTANCE.
    In Argument 1 - Type: String Value: global.frd_debug
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: GLOBAL.APP_CUSTOM_MODE
    Out Argument 0 - Type: String Value: NORMAL
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: GLOBAL.APP_CUSTOM_MODE
    Out Argument 0 - Type: String Value: NORMAL
    Executing COPY Built-in:
    In Argument 0 - Type: String Value: NULL
    In Argument 1 - Type: String Value: GLOBAL.OUT
    Executing USER_EXIT Built-in:
    In Argument 0 - Type: String Value: FND GETPROFILE NAME="UPK_RECORDING_ENABLED" FIELD="GLOBAL.OUT" N
    FNDCPVCM, 11, Built-In, Entry, 316509814, USER_EXIT
    FNDCPVCM, 11, Built-In, Exit, 316509814, USER_EXIT
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: GLOBAL.OUT
    Out Argument 0 - Type: String Value: N
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: system.current_form
    Out Argument 0 - Type: String Value: FNDCPVCM
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: system.current_block
    Out Argument 0 - Type: String Value: MASTER
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: system.current_form
    Out Argument 0 - Type: String Value: FNDCPVCM
    Executing NAME_IN Built-in:
    In Argument 0 - Type: String Value: system.current_block
    Out Argument 0 - Type: String Value: MASTER
    Executing GET_APPLICATION_PROPERTY Built-in:
    In Argument 0 - Type: Number Value: 75
    Out Argument 0 - Type: String Value: IHR40P
    Executing COPY Built-in:
    In Argument 0 - Type: String Value: Completed call_all_libraries. Event is WHEN-NEW-ITEM-INSTANCE.
    In Argument 1 - Type: String Value: global.frd_debug
    Executing COPY Built-in:
    In Argument 0 - Type: String Value: Completed app_standard.event. Event is WHEN-NEW-ITEM-INSTANCE.
    In Argument 1 - Type: String Value: global.frd_debug
    FNDCPVCM, 10, Prog Unit, Exit, 316509814, /FNDCPVCM-3/P45_30_DEC_201223_28_33
    FNDCPVCM, 9, Trigger, Exit, 316509814, WHEN-NEW-ITEM-INSTANCE
    FNDCPVCM, 8, Prog Unit, Exit, 316509814, /DMU-4/P8_30_DEC_201223_23_12
    # 15 - FNDCPVCM:MASTER.USER_CONCURRENT_QUEUE_NAME.1359399301498413820
    WINDOW FNDCPVCM PROGRESS_INDICATOR RESIZE 4198 1500 3
    # 16 - FNDCPVCM:MASTER.USER_CONCURRENT_QUEUE_NAME.1359399301512613925
    WINDOW FNDCPVCM PROGRESS_INDICATOR RESIZE 4198 1500 3

  • Iphoto 8.1.2 won't open after upgrade to 10.8.2?

    iphoto 8.1.2 won't open after upgrade to 10.8.2.  I have tried to upgrade iphoto to 9.1 but it won't work.

    To upgrade to iPhoto '11 (version 9.x.x) you musdt purchase the upgrade in the App store - that is not a free update.
    what happens? What error messages do you get? if it crashes post the first 50 lines of the crash report
    LN

  • PDF file won't open with double click

    Mac OSX 10.6.8/Acrobat 10.1.3.
    Suddenly pdf files won't open with a double click, I now have to open Acrobat and file>open.
    Also, once they're open, they won't close by clicking the red close dot, I now have to go to file>close.
    Very frustrating!

    Even reinstalling doesn't work with the standard Creative Suite installer. Except for the double-click bug, Acrobat doens't respond to dock-tasks either, like <right-mouse-click> on dock icon and select <quit>.
    In this version of Acrobat, the repair function doen't seem to exist anymore. Sadly....
    So the problem keeps existing, even with the laterst 10.1.4 version.
    ==========================
    OSX 10.8 - Acrobat Pro X 10.1.4

  • Project won't open after upgrade to FCP 6

    I upgraded from FCP5 to 6, but now my current 107 Mb project file won't open (and neither will recent older versions of it). As FCP is reading the file, a message appears: "The filter 'shift fields' has been incorrectly applied. Do you want to fix?" Whether I reply yes or no, FCP crashes. There ARE some shift field filters used in the project. Should I open in FCP on another computer and remove all filters (A LOT of work and not guaranteed to find all of them)? An older, smaller project file WILL open.
    Help! We're right in the middle of a big job!

    Did you ever figure out how to open your file? I have the EXACT same problem - my file is 150MB. Big deadline, flew someone out to work on it and now I'm stuck!

  • Keynote '08 files won't open after cable replacement

    After what I've read, I'm so glad I didn't have the Apple Store install Maverick when the cable had to be replaced in my MacBook Pro as a work around to a possible drive failure. I thought I had successfully reinstalled everything via disk and back up restoration, but no, my Keynote '08 files won't open in the original program that created them and need "a newer version." Not acceptable. Can someone help me with this? I teach and need my original files for editing!

    I presume you mean Keynote version 4, part of the iWork 08 suite, (there is no version 08)
    1 -  Delete the complete iWork 08 installation, you must use an application removal tool to do this correctly.
    2 -  (Appcleaner from Mac Update is free and works perfectly for this)
    3 -  Re-install iWork from the Installation CD and test

  • PDF files won't open with Adobe Reader.

    When I double click on a PDF file Adobe Reader opens to a blank screen for a few seconds & then closes.  The same files open fine with Expert PDF software.

    Three things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • C6150 won't print after upgrade from Vista to Win 7

    Hello.
    I have a C6150 AIO that worked fine under Vista.  Since I've upgraded to Win 7, I cannot get a printout from any application or the Windows test print.  The HP Solution Center test print works fine.
    -  Printer is hooked up wirelessly
    -  I've installed the latest driver from HP that is supposed to be Win 7 ready
    -  I've also installed the patch they recommend after upgrading from Vista
    There is no error.  Print job shows up briefly in the print manager window, then disappears as though it printed.  I'm at a loss, any help would be appreciated.
    Paul
    This question was solved.
    View Solution.

    I hope I have now sorted this problem.....
    After numerous atems to install HP Windows 7 drivers & apps and failing I decided to restore the PCs to the day before I first installed the Drivers etc.
    Then I unistall HP software and reinstalled the new drivers etc. This I had to do a couple of times on the Laptop (restore 3 days back).
    After installing the HP software you can print a test page, print OK. Then goto printer properties and ty to print a test page from there, if this is unsuccessful  restore system and start again.  Most it took me was three attemps.
    Now allI have to do is hope that the windows updates dont mess it all up again!
    Hope this helps you......... Good luck

  • PDF files won't open from email

    I am unable to open PDF files when recieved by email.  Is there a setting that I am missing?

    You may likely find that a fully paid version does more, hence why there's a charge for it.  Hoever, a google search found this for you, which should solve your problem:  http://itunes.apple.com/us/app/winmail.dat-viewer-letter/id395502240?mt=8

  • Pdf files won't open on Mac

    I have a Mac, OS X, 10.9.4.  I recently downloaded the newest version of Adobe Reader 11.0.09 and installed it.  I left my computer before the installation was completed, and it turns out it wanted me to close Firefox.  I did, but it was the next day.  The installation finished, but maybe a little weirdly -- I don't remember.  Now, certain .pdf files (that I have opened many times in the past) won't open.  The adobe page opens, with the filename at the top, and the page blank below, then the page disappears after a couple of seconds.  Some .pdf files open fine.  All files will open with Preview.  I think I need to reinstall Adobe Reader, but don't know how.  If I try to download and install, it says my version is up-to-date.  Please help.

    Removing Adobe Reader XI basic files from Mac OS X
    *Note: These steps are for a machine that ONLY has Adobe Reader installed.
    1.  In the Finder, go to the "Go" menu item (Command + Shift + G)
    2.  Type this:  /Applications/
    3.  Select the Adobe Reader application
    4.  Control + Click or Right-Mouse Click the Adobe Reader application and select "Move to Trash"
    5. In the Finder, go to the "Go" menu item (Command + Shift + G)
    6. Type this:  /Library/Internet Plug-Ins/
    7.  Select the file "AdobePDFViewer.plugin"
    8.  Control + Click or Right-Mouse Click the "AdobePDFViewer.plugin" and select "Move to Trash"
    9.  In the authentication window with the text "Finder wants to make changes. Type your password to allow this", provide your administrator password.
    10.  Select the file "AdobePDFViewerNPAPI.plugin"
    11.  Control + Click or Right-Mouse Click the "AdobePDFViewerNPAPI.plugin" and select "Move to Trash"
    12.  In the authentication window with the text "Finder wants to make changes. Type your password to allow this", provide your administrator password.
    13.  In the Finder, go to the "Go" menu item (Command + Shift + G)
    14.  Type this:  /Users/[YOUR_USERNAME]/Library/Preferences/
    15.  Select the file "com.adobe.Reader.plist"
    16.  Control + Click or Right-Mouse Click the "com.adobe.Reader.plist" and select "Move to Trash"
    ** This gets rid of the BASIC items that Adobe Reader installs.  There are other files that can be removed and I'll put them  in after this notation, but this should be sufficient. Reboot the machine at this point to make sure everything is cleared from memory and then download the Adobe Reader installer.
    Good Luck!
    If you want to completely remove Adobe Reader and the user specific files then proceed with this caveat and warning:
    ***WARNING***
    THESE NEXT STEPS WILL REMOVE ALL PREVIOUS ADOBE READER AND ADOBE ACROBAT USER SPECIFIC PREFERENCES INCLUDING DIGITAL SIGNATURE CERTIFICATES, SEQUENCES, JAVASCRIPTS, ACTIONS, SHARED REVIEW ENTRIES IN THE TRACKER, CUSTOM STAMPS AND MORE.  IF YOU ARE NOT SURE ABOUT REMOVING THIS FILES DO NOT PROCEED.
    ***WARNING***
    17 .  In the Finder, go to the "Go" menu item (Command + Shift + G)
    18.  Type this: /Users/[YOUR USERNAME]/Library/Application Support/Adobe/
    19.  Select the folder "Acrobat"
    20.  Control + Click or Right-Mouse Click the "Acrobat" and select "Move to Trash"

  • Itunes won't open after upgrade/no error message

    I had an older version of ITunes that was working fine until I wanted to buy music that required an upgrade to 7.and the download seemed to go fine but after the installation,I was unable to launch/open the program or access my library.I've removed it once and reinstalled and still nothing.I'm totally frustrated.I've checked firewalls and everything else I can think of and wish now that I just had my old copy of Itunes back so I could at least copy CD's onto my IPOD. When I click on the Itunes icon, nothing happens. I've never gotten any type of error message. Any suggestions will be greatly appreciated.

    Jason,I used the troubleshooting link you gave and so far have 1.Fixed Digital Signing for Windows drivers.(didn't help) 2.Removing Itunes configuration files.
    In this one I was told to delete the SC info.sidb file (I didn't have one of these when I got to the folder where it was supposed to be)The thing I haven't done is the mscofig.instruction. I was saving it for last as it sounded like it could really make a lot of changes to my computer.The Itunes installation icon is still on my desktop so I clicked on it and there was a link that said it would repair missing or damaged files in the Itunes software. It didn't help either. I can click on Itunes all day long and it won't open.I can't access the library either. I am going to do the last step you suggested and uninstall my security software and see if that helps. I appreciate all the help Jason.

Maybe you are looking for