PDF files won't open after upgrade from 9 to 10 or 11
After upgrading from Reader 9 to Reader 10, I lost the ability to open PDF files on my Win 7 laptop. Even the icons became blank white blocks. I reinstalled Reader 9 and it all worked as usual. In trying Reader 11, it happened again. Any thoughts?
Thank you for your reply. Allow me to clarify.
After installing Reader 10 or 11, the icons for PDFs on my desktop changed from the typical PDF icon to a blank white icon like when the extension of a file has been changed or omitted. Double clicking the icon no longer opens the PDF file. Yes, Reader opens but I no longer was able to open any preexisting PDF files using the new version of Reader. I did try changing away from protected mode to no avail.
I do not have a screen shot as I have downgraded to Reader 9. I have scanned thoroughly for malware and viruses and none have been found.
Thank you again. I look forward to your further comments.
Sent from my iPhone.
Please pardon brevity, misspellings, and autocorrect hijinks.
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