PDF font error

Getting a Font Error when opening a pdf file with Adobe Reader.
All the newest versions of Reader, OSX etc.
The error says missing font Univers-Light
Sometimes Reader crashes.
It turns out this is an Adobe font that I have to pay for???

It's a bit more complicated than that. Some fonts are messed up in 10.6.7. Read this thread:
http://discussions.apple.com/thread.jspa?threadID=2792142

Similar Messages

Missing font error on PDF conversion

FrameMaker book that has been updated and converted with same set of fonts and styles many times will not convert to PDF on one machine. (I use a Mac running XP in Parallels for Frame, then Distiller Mac.) The error is "findfont" looking for Helvetica-Oblique. This and all needed Helveticas are present, and I've updated this machine's Distiller's PDF font settings to know where they are--to no avail. I have set Distiller to either warn and continue or ignore missing fonts.
This same file converts with no trouble on a second Mac with the same set-up. Acrobat distills with warn and continue, the substituted and/or non-embedded fonts clearly visible in the job log, through all 182 pages of the book.
Is the problem a corrupt font? Bad settings file (and where might I locate it to replace)? Something in what Frame is generating (.ps file)? Printer driver (Acrobat printer actually hangs on either machine)? Should I post this query to the Acrobat forum?
Thanks for any insight....
Karen Robbins

Forgive my erroneous terminology.... Yes, FrameMaker can open the files with missing fonts. No problem finding .ps files: I actually distill manually because Distiller is on the Mac. No, I am not using a default printer that lists Helvetica Narrow Bold as a built-in font. This font occurs in a file to which I import a large amount of tabular text that is preformatted by an MML file. We've been doing it this way for more than 5 years. This will probably make you cringe: Helvetica Narrow is not, and has never been, installed on the Windows side--only on the Mac side where Distiller lives.
There are now potentially two problems:
1) When FrameMaker is set to a printer other than Adobe PDF, a .ps file is generated and yes, I can see where the file chokes in Distiller; if I modify the suspect font on that page, the .ps file will distill up to the next instance of that font. This problem is correctly dealt with via warn-and-continue and/or substitution settings on a second machine with the same set-up as the one on which the problem occurs. Note: Using Parallels to run Windows XP, which uses an HP printer driver to reach my physical local printer (regardless of the make/model it happens to be). On the second machine, I have network printers and several different PPDs.
2) When the FrameMaker printer is set to Adobe PDF on the problem machine, no .ps file is generated because that printer does not find Helvetica Narrow Bold--apparently just as it should.
Because FrameMaker can generate .ps files and Distiller can distill them on a second machine with the same (apparent) set-up, from the same source material, I want to understand what it is about the fonts, or the font substitution instruction, that is possibly causing the problem. Or, perhaps adding an additional printer PPD (one that works on the second machine) to the problem machine could clear this up?
Thanks for more insight....
Karen

Distiller "can't find font" error with MS-Gothic and ArialUnicodeMS

Hi. I'm tried to verify that Distiller (both 9 and XI) and PDF Generator (11.0 SP1) are able to generate PDFs from Postscript files using a variety of fonts. Almost every font that I tried works perfectly fine, but MS-Gothic and ArialUnicodeMS both fail with "can't find font" errors. I've verified font configurations in both Distiller and PDF Generator, and lots of other fonts work fine. I've also verified that the two fonts are installed, enabled, and can be used in other applications (e.g., MS Word). In fact, I can generate PDFs from MS Word documents on the same server that use both of those fonts. I suspect the errors are misleading in that those apps can find the fonts, but are unable to open or use them for some reason. I've been able to replicate this behavior both on Windows Server and Mac OS X.
Has anyone seen behavior like this? Any suggestions on how to get more information out of these Adobe apps to get a better idea what the real error is?
JJR

Addirional note: This is a java class within a JavaFX application if that is relevant.
It does seem to be relevant - if I create the same class as part of a Java application rether than a JavaFX application it compiles without error. Is the imported java.awt.GraphicsEnvironment different in the tow cases??
Edited by: Sidereal on Aug 28, 2009 11:19 AM

When exporting to PDF fonts are replaced

I have had this happen several times when exporting to PDF from CS6 with no font errors, all the fonts have been changed in the PDF to another font. Not the default either, but just a different font altogether.
Has anyone heard of this or experienced this?

It is pretty easy to determine the fonts are wrong by visual inspection followed by the text edit tool in Acrobat X to confirm what font it is. The original fonts on this particular file were Gotham and they were replaced by Helvetica and our default missing font is Courier. I have found numerous threads with the same or similar problem dating back to September 2014 where they were blaming Indesign CC for the problem, with another person replying they had the same issue with CS6. Some of the advice given to them was to load the fonts locally rather than across a network to a server. The problem is not repeatable that is to say when you notice the issue with your PDF you open the file and export it again and the fonts are now correct with no changes to the file or the way you loaded the fonts. What is alarming is this is intermittent with no font warning while exporting or any further font warnings if the PDF is Normalized through Kodak Prinergy. It is like the postscript code is being written with a replacement font.
I have enclosed the thread I found and we are going to load fonts locally to see if this helps, if you have any other advice it would be greatly appreciated.
Ted
http://

Processing this item failed because of a PDF parser error. Input string was not in a correct format.

Good Morning,
We're having issues parsing several hundred PDF files located in two separate Record Center sites. All other PDF documents in the environment are being crawled and parsed without issue. I've verified the permissions for the Search service account, but that
doesn't seem to be the issue. Searching for this particular error hasn't returned much, but I have ensured that the Search service account has been added to the necessary Local Security Policy objects and cleared the configuration cache. Any help would be
greatly appreciated.
Processing this item failed because of a PDF parser error. ( Error parsing document 'https://asdf.com/sites/HRRecords/asdf.pdf'. Input string was not in a correct format.; ; SearchID = 6642FEEF-6921-434E-B084-02809173D8A7 )

This issue came back up for me as my results aren't displaying since this data is not part of the search index.
Curious if anyone knows of a way to increase the parser server memory in SharePoint 2013 search?
http://sharepoint/materials-ca/HPSActiveCDs/Votrevieprofessionnelleetvotrecarrireenregistrement.zip
Processing this item failed because the parser server ran out of memory. ( Error parsing document 'http://sharepoint/materials-ca/HPSActiveCDs/Votrevieprofessionnelleetvotrecarrireenregistrement.zip'. Document failed to be processed. It probably crashed the
server.; ; SearchID = 097AE4B0-9EB0-4AEC-AECE-AEFA631D4AA6 )
http://sharepoint/materials-ca/HPSActiveCDs/Travaillerauseindunequipemultignrationnelle.zip
Processing this item failed because of a IFilter parser error. ( Error parsing document 'http://sharepoint/materials-ca/HPSActiveCDs/Travaillerauseindunequipemultignrationnelle.zip'. Error loading IFilter for extension '.zip' (Error code is 0x80CB4204). The
function encountered an unknown error.; ; SearchID = 4A0C99B1-CF44-4C8B-A6FF-E42309F97B72 )

Bursting Program PDF Fonts different from Report Program PDF

We have designed a new XML Publisher report which uses bursting mecahnism to send out the output pdf to supplier. The report rdf completes successfully and generates the pdf with right fonts (Font Mapping configured in XML Publisher Administrator). AfterReport trigger of this report triggers the bursting program. This program sends out the pdf to the right recepients. But this pdf that comes through mail has different fonts then what it was in the output of first program. Can some one guide on how to get the same pdf fonts through bursting email file that is similar to the one that was generated through Report Program. Any help will be highly appreciated.
Thanks,
Mohammadi

Anyone who can throw light on this?
Thx

10.6.8 combo & 10.6.7 pdf fonts problem

Does the 10.6.8 update combo correct the pdf fonts problem that was inherent to 10.6.7? After a couple days of stress I had to do the lengthy 10.6.7 uninstall process in order to refine my doctoral dissertation. This has made me gun-shy & fearful of updates. Is it safe to update now?

The combo should fix your problem. As always have a back-up in case you have to revert.
The Font update came out to fix the problem in 10.6.7
http://support.apple.com/kb/DL1377
It should be rolled into the Combo-Update:
http://support.apple.com/kb/DL1399

PDF font problem on Solaris (Reports9i)

Hi.
We are recently moving our application from 9ias Release 1 to 9ias Relese 2. After several configuration problems I was managet to get most of it to running, but encountered big problem with Reports. In Reports6i we used font aliasing, and included several modified fonts with AcrobatReader3. With AcrobatReader5 it's not posible because of more strict checking of PDF standard.
Then of course with Reports9i we start using PDF font subsetting. After added several ttf's (Arial, Courier New, Times New Roman) it started working fine with one exception. Report created with plain Courier New 10pts is not subsetted - in pdf i receive fixed-bold 12 pts.
It happening only with this one size of font. Courier New with size 10 pts and bold or italic looks good. When I change size to 9 or 11 pts - it's ok. I've checked if fonts existed in Xserver - they are.
I double checked uifont.ali - it's ok. I've temporarily solved the problem by changing font in builder on Windows from Courier New to Courier (same size), and then everything works ok. Of course it might be solving - but for the amount of work (about 200 reports) I'm looking for more 'normal' solution.
Any ideas?
Reports server working on Sun Sparc Solaris 5.8, 9ias Release 2 (Patch 2).
Builder works on WindowsXP, 9ids Release 2 (Patch2).
Czesiek.

Reports 6 or Reports 9? Note that Reports 6 does not generate
syntactically correct RTF for Unicode characters.
We've been running with a postprocessor to correct the RTF and
to change the Oracle-set font to Arial; I'll be watching to see if
there's a better way since our postprocessor shouldn't be needed.
-- allan

'failed to open the PDF file' error - Indesign CS3 on Mac

Hi,
Whenever I place PDFs that were created by any other app besides indesign or Illustrator I get a 'failed to open the PDF file' error, previously these PDFs were fine to place but all of a sudden they're not... Help?
I'm not too keen on opening in Illustrator and resaving for the rest of the foreseeable future either...
Jared

Thanks for the reminder, Scott.
http://indesignsecrets.com/failed-to-open-pdf-error-show-options-to-fix-it.php
Bob

Create a pdf font catalog

Hello,
anyone know is there a freeware that can create a pdf font catalog?
I use theTypeBook to create printed font catalog for all the fonts but takes a lot of space,
now would like to recreate it in pdf format but don't want to scan them all.
Thank you

Hi, B_L. Create your catalog in TypeBook, then choose Print, and in the Print dialog box, click the Save as PDF button.

Font error in file with no fonts

Here is an oddity... running PS CC 20140730.r.148 on an iMac running OS X 10.9.4. Fonts are being managed by Suitcase Fusion 5.
As stated in the subject, I am getting a font error in a file where there are no fonts, let alone any layers other than the background.
Here is a screenshot of the offending file and the layers palette to show the supposed lack of fonts.
This has happened on a couple of images now. Any thoughts?

Hi,
the report generates following output:
20090507072803,7018210          0 07.05.2009    09:28:03      0AFE24F09F47460132CAD06697A18964
*Error records received from AF on host rd-srxt0_RXT_00 (sysid: RXT client: ). Try to send Alert...
20090507072803,7045260          0 07.05.2009    09:28:03      0AFE24F09F47460132CAD06697A18964
*Find rule for (From:vkeTSFlatBPM:vkeTSFlatBPM_var01_eTSSender:mi_eTSFlat_var01_out_asyn:urn:rsd-de:xi:ZRSD_XI_01:vkeTSBPM To::::)
20090507072803,7063530          0 07.05.2009    09:28:03      0AFE24F09F47460132CAD06697A18964
*No matching rule found
I also tried to specify the conditions with service, interface and namespace, but this is only possible if i switch bound to message to yes...
but the error occurs in file adapter... there is no message generated...

Pdf fonts problem in 10.6.7 - resolved in 10.6.8 combo update?

The pdf fonts problem in 10.6.7 forced me to go through the long uninstall process after a couple days stressing over what the problem was -- it was Adobe tech support that finally informed me what the problem was. Is the problem fixed in the 10.6.8 combo update? Since I got no replies when I asked this question a different way yesterday, can anyone say (for helpful answer points) whether Apple would be inclined to answer this question if I just call them up (i.e., without existing AppleCare)? Any other suggestions for getting official support on this question? As it stands, I fear updating at all, and could be stuck with 10.6.6 for a long time.

The combo should fix your problem. As always have a back-up in case you have to revert.
The Font update came out to fix the problem in 10.6.7
http://support.apple.com/kb/DL1377
It should be rolled into the Combo-Update:
http://support.apple.com/kb/DL1399

PDF font is very small 75% in email

Hi friends,
I have created a classical report.
Iam executing this report in Background, spool will generate and converting that spool into PDF format and sending mails to the client user id's.
But iam getting some problem in PDF font, by default if am sending mail to the user id, the font of that PDF file is coming 75% which is very small.
Now i want to increase the PDF font. For converting spool to PDF format iam using FM: CONVERT_ABAPSPOOLJOB_2_PDF
passing spool number, output device and getting PDF output in a table IT_PDF_OUTPUT ( Like TLINE ).
Can any one help me regarding this.
Regards,
Sekhar.

Hi Shekar,
Have a look at this.
Link:[PDFGuide|https://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/8cd6adbb-0301-0010-39ba-938c601d5db9&overridelayout=true]
Hope it helps your query to be resolved.
Have a best day ahead.

Java Font Error Message???????

I am in desparate need of help. I am trying to print screen from my Explorer browser from a SCT Banner financial program so that I can document steps in setting up university grant accounts. I keep getting this error message on my desktop and it closes the browser. The computer techs at the university are unable to solve this problem. It seems to only happen to those who run Windows XP.
I need a solution asap.
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6d203507
Function name=Java_sun_awt_windows_DrawGlyphVectorGDI_drawGlyphVectorGDI
Library=C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\fontmanager.dll
Current Java thread:
     at sun.awt.font.NativeFontWrapper.getFontMetrics(Native Method)
     at sun.awt.font.FontDesignMetrics.initMatrixAndMetrics(Unknown Source)
     at sun.awt.font.FontDesignMetrics.<init>(Unknown Source)
     at sun.java2d.SunGraphics2D.makeFontMetrics(Unknown Source)
     at sun.java2d.SunGraphics2D.getFontMetrics(Unknown Source)
     at sun.awt.image.BufferedImageGraphics2D.computeFontOptimizations(Unknown Source)
     at sun.awt.image.BufferedImageGraphics2D.drawString(Unknown Source)
     at sun.java2d.pipe.ValidatePipe.drawString(Unknown Source)
     at sun.java2d.SunGraphics2D.drawString(Unknown Source)
     at oracle.ewt.lwAWT.lwText.LWTextField.paintCanvasInterior(Unknown Source)
     at oracle.ewt.EwtComponent.paintInterior(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter._paintInterior(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.EwtComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.EwtComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.EwtComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.EwtComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.lwWindow.LWWindow.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.EwtComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.EwtComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent._paintComponent(Unknown Source)
     at oracle.ewt.lwAWT.LWComponent.paint(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paintExtents(Unknown Source)
     at oracle.ewt.lwAWT.SharedPainter.paint(Unknown Source)
     at oracle.ewt.lwAWT.BufferedApplet.paint(Unknown Source)
     at oracle.ewt.lwAWT.BufferedApplet.update(Unknown Source)
     at sun.awt.RepaintArea.update(Unknown Source)
     at sun.awt.windows.WComponentPeer.handleEvent(Unknown Source)
     at java.awt.Component.dispatchEventImpl(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.EventQueue.dispatchEvent(Unknown Source)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.run(Unknown Source)
Dynamic libraries:
0x00400000 - 0x00419000      C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 - 0x7C9B0000      C:\WINNT\system32\ntdll.dll
0x7C800000 - 0x7C8F4000      C:\WINNT\system32\kernel32.dll
0x77C10000 - 0x77C68000      C:\WINNT\system32\msvcrt.dll
0x77D40000 - 0x77DD0000      C:\WINNT\system32\USER32.dll
0x77F10000 - 0x77F56000      C:\WINNT\system32\GDI32.dll
0x77F60000 - 0x77FD6000      C:\WINNT\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000      C:\WINNT\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000      C:\WINNT\system32\RPCRT4.dll
0x77760000 - 0x778CC000      C:\WINNT\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000      C:\WINNT\system32\CRYPT32.dll
0x77B20000 - 0x77B32000      C:\WINNT\system32\MSASN1.dll
0x754D0000 - 0x75550000      C:\WINNT\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000      C:\WINNT\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000      C:\WINNT\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000      C:\WINNT\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000      C:\WINNT\system32\ole32.dll
0x5B860000 - 0x5B8B4000      C:\WINNT\system32\NETAPI32.dll
0x771B0000 - 0x77256000      C:\WINNT\system32\WININET.dll
0x76F60000 - 0x76F8C000      C:\WINNT\system32\WLDAP32.dll
0x77C00000 - 0x77C08000      C:\WINNT\system32\VERSION.dll
0x773D0000 - 0x774D2000      C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7C9C0000 - 0x7D1D4000      C:\WINNT\system32\SHELL32.dll
0x5D090000 - 0x5D127000      C:\WINNT\system32\comctl32.dll
0x5AD70000 - 0x5ADA8000      C:\WINNT\system32\uxtheme.dll
0x74720000 - 0x7476B000      C:\WINNT\system32\MSCTF.dll
0x75F80000 - 0x7607C000      C:\WINNT\system32\BROWSEUI.dll
0x20000000 - 0x20012000      C:\WINNT\system32\browselc.dll
0x77B40000 - 0x77B62000      C:\WINNT\system32\appHelp.dll
0x76FD0000 - 0x7704F000      C:\WINNT\system32\CLBCATQ.DLL
0x77050000 - 0x77115000      C:\WINNT\system32\COMRes.dll
0x77FE0000 - 0x77FF1000      C:\WINNT\system32\Secur32.dll
0x77260000 - 0x772FC000      C:\WINNT\system32\urlmon.dll
0x77A20000 - 0x77A74000      C:\WINNT\System32\cscui.dll
0x76600000 - 0x7661D000      C:\WINNT\System32\CSCDLL.dll
0x77920000 - 0x77A13000      C:\WINNT\system32\SETUPAPI.dll
0x10000000 - 0x1000E000      C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7C340000 - 0x7C396000      C:\WINNT\system32\MSVCR71.dll
0x01970000 - 0x01AA6000      C:\PROGRA~1\MINICL~1\MINICL~1.DLL
0x5EDD0000 - 0x5EDE7000      C:\WINNT\system32\olepro32.dll
0x763B0000 - 0x763F9000      C:\WINNT\system32\comdlg32.dll
0x76B40000 - 0x76B6D000      C:\WINNT\system32\winmm.dll
0x71AD0000 - 0x71AD9000      C:\WINNT\system32\wsock32.dll
0x71AB0000 - 0x71AC7000      C:\WINNT\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000      C:\WINNT\system32\WS2HELP.dll
0x01C10000 - 0x01CBD000      c:\program files\google\googletoolbar1.dll
0x01CE0000 - 0x01FA5000      C:\WINNT\system32\xpsp2res.dll
0x71D40000 - 0x71D5C000      C:\WINNT\System32\actxprxy.dll
0x75E90000 - 0x75F40000      C:\WINNT\system32\SXS.DLL
0x022D0000 - 0x02358000      C:\WINNT\system32\shdoclc.dll
0x75CF0000 - 0x75D81000      C:\WINNT\system32\mlang.dll
0x71A50000 - 0x71A8F000      C:\WINNT\system32\mswsock.dll
0x662B0000 - 0x66308000      C:\WINNT\system32\hnetcfg.dll
0x71A90000 - 0x71A98000      C:\WINNT\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000      C:\WINNT\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000      C:\WINNT\system32\rasman.dll
0x76EB0000 - 0x76EDF000      C:\WINNT\system32\TAPI32.dll
0x76E80000 - 0x76E8E000      C:\WINNT\system32\rtutils.dll
0x77C70000 - 0x77C93000      C:\WINNT\system32\msv1_0.dll
0x76D60000 - 0x76D79000      C:\WINNT\system32\iphlpapi.dll
0x7D1E0000 - 0x7D492000      C:\WINNT\system32\msi.dll
0x769C0000 - 0x76A73000      C:\WINNT\system32\USERENV.dll
0x722B0000 - 0x722B5000      C:\WINNT\system32\sensapi.dll
0x605D0000 - 0x605D9000      C:\WINNT\system32\mslbui.dll
0x76FC0000 - 0x76FC6000      C:\WINNT\system32\rasadhlp.dll
0x76F20000 - 0x76F47000      C:\WINNT\system32\DNSAPI.dll
0x76FB0000 - 0x76FB8000      C:\WINNT\System32\winrnr.dll
0x66210000 - 0x66219000      C:\WINNT\system32\netware\NWWS2NDS.DLL
0x50D50000 - 0x50D97000      C:\WINNT\system32\NETWIN32.DLL
0x50D00000 - 0x50D15000      C:\WINNT\system32\CLNWIN32.DLL
0x50DF0000 - 0x50E10000      C:\WINNT\system32\LOCWIN32.DLL
0x50DB0000 - 0x50DDB000      C:\WINNT\system32\NCPWIN32.dll
0x66220000 - 0x6622C000      C:\WINNT\system32\netware\NWWS2SLP.DLL
0x1C000000 - 0x1C007000      C:\WINNT\system32\NWSRVLOC.dll
0x7D4A0000 - 0x7D782000      C:\WINNT\System32\mshtml.dll
0x746C0000 - 0x746E7000      C:\WINNT\System32\msls31.dll
0x746F0000 - 0x7471A000      C:\WINNT\System32\msimtf.dll
0x5C2C0000 - 0x5C300000      C:\WINNT\ime\sptip.dll
0x74C80000 - 0x74CAC000      C:\WINNT\system32\OLEACC.dll
0x76080000 - 0x760E5000      C:\WINNT\system32\MSVCP60.dll
0x027D0000 - 0x027E1000      C:\WINNT\IME\SPGRMR.DLL
0x03050000 - 0x030AB000      C:\Program Files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
0x325C0000 - 0x325D2000      C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x6D350000 - 0x6D35D000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\npjinit13118.dll
0x6D130000 - 0x6D15B000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\beans.ocx
0x6D300000 - 0x6D316000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\jpishare.dll
0x6D3F0000 - 0x6D4C7000      C:\PROGRA~1\Oracle\JINITI~1.18\bin\hotspot\jvm.dll
0x6D220000 - 0x6D227000      C:\PROGRA~1\Oracle\JINITI~1.18\bin\hpi.dll
0x6D380000 - 0x6D38D000      C:\PROGRA~1\Oracle\JINITI~1.18\bin\verify.dll
0x6D250000 - 0x6D268000      C:\PROGRA~1\Oracle\JINITI~1.18\bin\java.dll
0x6D390000 - 0x6D39D000      C:\PROGRA~1\Oracle\JINITI~1.18\bin\zip.dll
0x6D020000 - 0x6D12B000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\awt.dll
0x73000000 - 0x73026000      C:\WINNT\system32\WINSPOOL.DRV
0x76390000 - 0x763AD000      C:\WINNT\system32\IMM32.dll
0x6D1E0000 - 0x6D21C000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\fontmanager.dll
0x69000000 - 0x6967F000      C:\WINNT\system32\atioglxx.dll
0x73760000 - 0x737A9000      C:\WINNT\system32\ddraw.dll
0x73BC0000 - 0x73BC6000      C:\WINNT\system32\DCIMAN32.dll
0x6D340000 - 0x6D348000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\net.dll
0x6D370000 - 0x6D37A000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\packager.dll
0x6D2C0000 - 0x6D2DB000      C:\Program Files\Oracle\JInitiator 1.3.1.18\bin\jpeg.dll
0x0FFD0000 - 0x0FFF8000      C:\WINNT\system32\rsaenh.dll
0x59A60000 - 0x59B01000      C:\WINNT\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000      C:\WINNT\system32\PSAPI.DLL
Local Time = Mon Mar 14 09:06:53 2005
Elapsed Time = 27
# The exception above was detected in native code outside the VM
# Java VM: Java HotSpot(TM) Client VM (1.3.1_04-b02 mixed mode)
Thanks.

Has the vendor certified their app to run on the configuration that you are using?
If so it is their problem.
If not it is yours.
You can try loading a more recent version of java but that might not fix it and might make it worse (ie other things might stop working.)
Font errors are usually due a combination of video card, video driver and OS. Sometimes updating the video driver can help.

Cannot extract fonts error message even after fonts outlined

will not allow me to attach screen shot from grab. Image not allowed is error message

Grab saves files to tif format, you need a web format (jpg, png, gif) to post to these format. Rather than grab use preview app.
preview application >> file >> take screen shot >> save as file type png
Now the cannot extract fonts error, could be fixed possibly by an illustrator free update, don't know the verison you are on
http://www.adobe.com/support/downloads/product.jsp?product=27&platform=Macintosh
Reset your illustrator your prefs.
Does this happen to all files, or is this just a certain file. You may have a font in a symbol or opacity mask.
Save a copy of the document, keep deleting items, unitl the error goes away. This will identify the problem item, of which we better help you by narrowing the variables down.
When fo you get thgsi error, upon opening the file?

PDF font error

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