PDF Form Problems

Using AcrobatPRO 8.2.3 on a MAC, Trying to create a PDF Form to email to potential customers. I have two basic issues.
Locally (on my MAC) everything works perfectly, even the "submit" button, and it emails the PDF just fine. However, when I send the Form File to someone by disc it does not work, if I email the file it appears to work.
When sent to a PC with AcrobatPro 8.2.3, the form does not perform the math functions, but does do the email submit.
When sent to a PC using Acrobat Reader 9, the form does perform the math but does NOT send the PDF email.
I must qualify these problems a little, I have only been able to test on these three different machines due to access. However, when the file was transfered via disc it did not work.
I need to find the solution to this problem ASAP, boss pushing very hard to have working demonstration for client in two days.

IN adobe's infinite wisedom they refuse to acknowledge Mozilla Products (SeaMonkey, Thunderbird, Caminio), Opera and many other Email Clients. The only ones Adobe allows are Edora which is now developed by Mozilla, Entourage, and Outlook express whic no long as of Wondows 7 no longer exist on any platform.
I've put in a request as far back as Acrobat 6 on this matter. Yet it seems Adobe is Bound and determine not to  support all Major Email Clients on Mac and Windows platform.
This is possibly what you are running into. If it is, you get a message along the lines of Acrobat doesn't know how to commicate with your email client or something to that affect.
I've put in a request at least once every time a new Acrobat, Reader has come out starting with Acrobat/reader 6. In OS 9 we didn't have those problems.

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