PDF Forms Lock Up Computer

Hi, Can anyone help me with this issue? Any form I have downloaded regardless of the source freezes and crashes when I try to enter text. I click on Ad Text and next as soon as I click on a line on the form, the cursor disappears and I can't do anything after that. I can't X out of the form. I have to hold down the power button and restart the computer that way. I go to programs click on the Reader XI and then click change. A box opens and says "preparing to install". The Adobe Reader XI box opens and the radio button says "repair installation errors in the program. This option fixes missing or corrupt files, shortcuts and registry entries". No matter how many times I perform this task it starts like it didn't install the previous attempt. I appreciate any help offered but I'm not that computer savvy.

Hi John Diefenbach,
I would like to know that Does Reader Software crashes while opening regular PDF's too ( that doesn't involve forms)?
Did you tried disabling the protected mode in Adobe Reader ? Here's a Link that depicts the steps to disable Protected Mode - Reader Help | Protected mode (Windows).
P.S. - I would recommend you to not use Hard Restart option ( Pressing Power Button) unless your computer is completely 'unresponsive' , because it might lead to system instability and might corrupt your installed programs.
Please let me know if the above KB Link fixes your problem.
Regards,
Rahul Tyagi

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Error reads "Cannot save information" when trying to save my pdf form on another computer

Can anyone tell me what I have done wrong in the creation of my PDF form. When we try to open it on another PC it comes up with another window which reads as follows:
Cannot Save Form Information
PLEASE NOTE: You cannot save a competed copy of this form on your computer.
If you would like a copy for your records, please fill it in and print it.
If anyone can help me, I would be greatly appreciative !
Thanks,
Robert

That message shouldn't show up if you use Reader 11 or DC, unless the form was created with LiveCycle Designer. It also won't happen in Reader if you Reader-enable the form in Acrobat. To do so with Acrobat 11 select:
File > Save As Other > Reader Extended PDF > Enable More Tools
The specific menu items are different for every other version of Acrobat.

Trying to download an attached PDF form to my computer, but it crashes my browser

Trying to download an attached PDF, which was uploaded by a form user, causes my browser to crash EVERY SINGLE TIME. How do I fix this?
Browser is IE 9.
Thanks

Hi,
I'm sorry to hear you're having trouble accessing attachments. If possible, could you please provide the following information so that we can investigate the issue?
1. Operating system and version. For example, Mac OS X 10.6.8 or Windows 7 64-bit.
2. The version of the Flash Player that is being used in IE. You can get that information by following this link:
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
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How do you swap out an embed font in a PDF form

Here is my problem, I am trying to get ride of a specific font in a PDF form file.
Before I applied this font "SimSun-GBK-EUC-H(Embedded Subset) the file was roughly 150KB. After I applied this font the file size increased to 800 KB. The major problem is this font requires an extended language pack to be installed, in order to fill out this PDF form. My computer is installed so it won't be an issue so me, however it will be a huge pain in the butt for the public who usually don't have the extended language pack. I have already finished editing the rest of the form, I really hope there is a way to swap out this font within something else.
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Update
I decided to redo the form from beginning, just by a small little mistake I added a reset button that uses a different font, now the file size jumped from 150KB to 1.2MB.
I check the file and found 92% of the file size is occupied by Fonts. How do I get swap the font? How do I optimize it?
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Thansk!

By Popup do you mean a link that when clicked causes a separate topic to be displayed in a seperate window (popup) or Drop Down text?
For Popups that are displayed in a new window then the font and colour is changed in the topic that is displayed. Simply open the topic and change colours / features as required
If you are using drop down text and confusing this with a popup then the font and colour is changed when creating the drop down text. Right click the text and select Font to change colour etc.

PDF form has lock icon and I'm unable to view my information entered

I've been working on a 127 page pdf form for a couple of weeks and have saved all of my information multiple times. I recently opened the document to complete the form(I literally had 2 entries left) and I am unable to view any of the information I've entered. The information is no doubt still there because the original form is 7mb, and my saved form is 7.26mb. I am also able to see all of my information when I preview the document by opening the my documents window and clicking once to preview the form in the same window, however can not see any of my information when I attempt to edit it and open the form completely. I am using a PC, windows 7. I'm assuming I can't view my info. because I somehow locked it but I am not asked for a password when I open it. I recently downloaded the original form again and typed in info. and there is no lock icon when I save it under a different name and I'm able to view the info. entered. I have no idea how I locked the form or if this is the reason I can't view the info. when I open the documetn completely. Any help would be greatly appreciated. Thanks.

There's not much you can do at this point. If you changed the passcode since the last time you synced, or the computer you were syncing with is not available, then there's no way to bypass it. You're going to lose the information.

Locking a pdf Form

I created an application form with Adobe Acrobat Pro XI. It has reguired fields that must be completed before submitting to ensure that basic information is completed. However, I didn't lock it (protect it) to keep someone from changing the content, required fields, etc. How can I lock the editing properties of the form, yet still enable the user to complete the fields? Evidently, I have had a user save the file on their local computer before completing it and submitted without all of the required information. This is what I am trying to control. thanks.

You can protect PDF by applying password.
1. Open the PDF Form in Acrobat.
2. Go to File -> Properties -> Security (tab) -> Select Security Method as Password Security.
3. Then, under 'Permission' section select 'Restrict Editing ...' check box.
4. From 'Changes Allowed' dropdown select 'Filling in form fields and signing ...' option.
5. Put the change permission password and click 'ok'. It will again prompt to confirm the password and then save the document.
Now your users can fill the form fields but they cannot edit its content.

Yesterday, as today's deadline for filing tax returns approached, I was paralyzed by the inability to create new IRS PDF forms and to retrieve archived ones from a year ago. My computer went crazy. 24 hours later, I am still paralyzed. Can you help?

My computer went crazy yesterday on two occasions involving PDF documents. One dealt with attachments to an email from a bona fide corporation. The other dealt with IRS PDF forms & schedules needed for today's submission.
As both dealt with PDF and had nothing else in common, I suspected my PC had a virus. When I asked a local store technician, he agreed. I turned to Norton, which protects my PC from viruses, and after a few hours of really thorough searching, the computer was found to have no viruses.
Before describing what I call "crazy" computer behavior, you need to know that I have long had IE8 as my default browser but a few weeks ago switched to Mozilla Firefox because IE8 had beome incompatible with some websites from which I get information.
When I received the email from AT&T email service and clicked the first of four icons representing attachments, there was figuratively an explosion on my monitor: a series of new tabs, each called New Tab, burst onto the monitor--but no text or picture. The new tabs appeared faster than I coul kill them. I finally decided just to shut down the computer, hoping they would not reappear when I restarted. I was wrong. After 2 repeats, I decided to forget about the attachments and asked the sender to send them to me by regular mail.
That was no solution for my IRS PDFs. I wanted to complete filling in the various forms and schedules that I had begun months ago so that I could mail them today to the IRS (without having to copy them all in ink). When I tried to open the first one, BOOM. The same thing happened: the blizzard of New Tabs atop blank pages; my IRS form or schedule did not show up. Did the same shutdown/restart routine with the same results.
When I looked at the list of current forms that had to be completed, I noticed something very strange: the icons that began the listing of the documents' names were replaced one by one by Mozilla icons. When I moused over them, they said Firefox HTML. Why?
Starting the day today, I had the same experience. What's more, when I started to retrieve 2012 IRS PDFs from a year ago, the same New Tab tabs appeared and had to be killed, and Mozilla icons replaced whatever icon was there before.
Assuming that the problem arose with Adobe Reader's reading of the PDFs, I contacted Adobe but got no helpful phone number because PDFs are a free service and was directed to use this Forum to get help.
What do I have to do to (a) read and use PDFs in the normal way and (b) remove the Mozilla icon from those that have appeared on icon documents. If Mozilla is the source of the problem, shall I go back to IE8? (In my 80s, I want eventually to replace my old computer but for the time being I must continue using it. It will not take an IE9. Anther possible default browser would be Google Chrome, but I have unfavorable impressions of it because of its intrusiveness, loading my PC with stuff I do not need.
Can you help?

The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu.

How can I send a PDF form for someone to complete, then lock it for no one to see except us when they send it back?

We would like to create a PDF form to collect sensitive information (phone numbers, payment information) from our customers. Ideally, we would like for them to be able to fill it out, then hit a button to encrypt it when completed, and send it back to us for us to view. Kind of like sending out an open, self-locking box for them to fill, and once they close it no one can see the contents without the key (which we would have).
I’m using Adobe Acrobat Pro XI (11.0.07) on Mac OSX (10.9.4).
Is this possible? If so, how do I do this? Thank you in advance!

You can use certificate encryption. Each of your customers needs to have a digital certificate with a private key and send you the public key version of his/her certificate. You also need to have a digital certificate with private key and to send each customer the public version of your certificate. Then after each customer fills in your form, she encrypts it with certificate encryption entering as recipients herself and you before sending this PDF to you. This way only this particular customer and you can open and see PDF filled with sensitive information.
This workflow presumes that you and each of your customers can procure a digital certificate (Digital ID in Acrobat-speak).

Email PDF Form and Sign Entire Submission - Can this lock the form and show the signature?

Thanks to those who explained how to create a button that allows me to email a form as a PDF rather than XML. It helped me a great deal.
Now I want to cause our time sheet adjustment form to be emailed from the employee to their supervisor, and have the form-data be read-only, and the employee signature to be obvious to the recipient.
I've tried checking the Sign Submission check box in the Submit tab of the Button Object window, (where the mailto: tag has been entered.
I clicked the "Settings..." button on the Submit tab and then, under the "Sign Data and Submit Settings" dialog box I selected "Sign Entire Submission". But this does not lock the data and the resulting PDF form once emailed, shows no sign of a signature.
I also tried adding a signature field, and clicked on it to add a signature. But once the signature was added, the Button was disabled and I could not submit the form via the mailto: tag.
Is there a way to signa form with a self-signed signature, and email the entire PDF such that the recipient can see the signature, and that the data are no longer editable?
Wouldn't that just be ducky...?
Thanks again,
-David Bartholomew

Thanks for your comment. I suppose I need to add a context to my intended usage to explain why I want what I described. I want the signature to be apparent so users can see that a submission was signed. These forms that I am considering will replace a paper form used internally within my organization, to request a time card change. They only need to be signed as a pro-forma requirement.
If the electronic forms solution is approved by management, I will make a case that since the network is a closed intranet, there is little consequential likelihood that a fellow employee would forge another's time card change request. And since the new form would be submitted through email, there is a further validation that the email will identify the sender's email address. This proposed electronic submission method is certainly as valid as forms where users cut and paste an image of their signature in a document...
The good news is that since I asked this question, I discovered the samples that came with LCD 8...
An example can be found in the Live Cycle Interactive Purchase Order sample found at [installdir]\EN\Samples\Purchase Order\Interactive.
The interactive Purchase Order sample shows how a collection of fields can be defined and then the signature applied only to the data in the collection. The email button is defined as not included in the collection. This way the signature field can be used, and once the document is signed, the email button remains enabled.
The interactive purchase order sample also demonstrates how a drop down list can be populated by a JavaScript as well as some array handling syntax that I've been looking for.
I recommend the samples to anyone who, like me, may not have been aware of their relevance.
Thanks again, this forum is a great resource.
-David

How to lock a pdf form after entering data

Hi
I have created certificate with editable fields for a client, I was of the thinking that the certificate is to be filled-in and printed however the client informed me that it is instead emailed to recipients. How can I make it possible for the client to lock the certificate after entering data.
Bear in mind that the client is using Adobe Reader not Acrobat. I have tried setting a security password but Reader does not require the password in order to enable or disable the fields.

If the user has Acrobat, not the free Reader, they could flatten the PDF form. If they only have Reader they can make the fields read only. They also might want to use a digital certificate to invisibly sign the PDF. Signing the PDF will add code to disclose if the PDF has been changed since it was signed.

Looking to create editable PDF forms with drop downs and text boxes for use on a Mac computer and iPad. Which product do I need to purchase? Do not need anything fancy

Looking to create editable PDF forms with drop downs and text boxes for use on a Mac computer and iPad. Which product do I need to purchase? Do not need anything fancy

Basically you would need Acrobat. However, it is now also possible to create basic form fields using just the free Reader. In fact, I've been working on a tool that allows you to do it, so if you're interested in it please contact me privately.

Is there a way to lock certain blocks in a fillable PDF form?

I am trying to enter data in a form, but I would like to know if there is a way to lock certain blocks in a fillable PDF form?

You can make fields read only.

Safari Locks Up When Filling Out PDF Form.

I'm trying to fill out a PDF form online that when completed, it sends to an e-mail address. After I fill out a random amount of fields, it comes up with the box (snapshot of it is here (and posted below): /___sbsstatic___/migration-images/110/11008709-1.jpg ). I cannot click (or "enter") away the box at all. Basically Safari locks up and I have to force quit it.
Any suggestions?

Well, since I'm not running 10.5, I can't be certain if that toolbar you see if for Safari or Acrobat Reader. But if you look in /Applications/InputManagers and/or /Applications/Internet Plug-Ins, you should see an Adobe PDF plugin file (or something with a very similar name. If you have that, that means Safari is using Adobe Reader to render those files.
Even so, try filling out and submitting the form using Firefox to see if that works.

How do I lock a PDF form field after it has been completed by a user?

We have a problem with privacy on our downloadable Pdf Forms for customers, they are required to complete personal details within the Pdf Form Fields and then must be processed by our account team.
But we would require customer completed forms to be disabled from any third party or employee tampering with the entered details.
Once the data has been input into the form provided online and saved and sent-on it needs to be read ONLY from then on!
Help please, Chris.

It depends how secure they need to be. You could include a script in the form which sets the fields to be read-only when the form is submitted, but that can easily be bypassed (and may not be respected by third party PDF applications). Search this forum topic for examples, it's been asked many times before.
If you have Acrobat you can flatten a form, turning the fields into regular page content, but that's not possible in Adobe Reader X. While the flattened page can no longer be edited in Reader, it can still be edited in Acrobat via the touchup tools, so for complete security you would need to apply encryption to the flattened PDF (via a certifying signature or DRM).

PDF-form looses text style on another computer

I created a PDF-form with text fields using our corporate font. My colleague has to open it in the Preview and insert text into those fields (she has corporate font installed). But while opening and typing the text, she got my text style lost (corporate font and probably its size). What should I do for she types in my forn and get the same text style as I have? Thank you.
Arina.

Do NOT use Apple Preview to open PDF forms. It corrupts them in various ways and is very buggy.
Stick with Adobe software for best results.

PDF Forms Lock Up Computer

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