PDF from Word doesn't capture entire page

I've created many a PDF from Word documents, but today I'm puzzled. I've created a one-page flyer in standard letter size (8.5 x 11"). I've set all margins - including header and footer - to zero, and placed a top and bottom of page border right at the top and bottom edges. Everything looks fine in Word, but when I convert the document to PDF, approximately a quarter-inch is missing from the left and right sides, and a full half-inch is missing from the bottom.
I've checked Page Setup to make sure of paper size, etc. but don't know what else to check.
Any ideas?
Thanks.

D'OH!
BD, has anyone ever held a parade in your honor?
It took me about three hours to conceive and do the layout for this flyer. Then another 5 hours trying to get it to convert properly into a PDF. When it didn't convert correctly from Word, I fired up Classic, launched an old version of Quark XPress and recomposed the flyer. But when I tried to export it to PDF, Acrobat Distiller (remember that?) just sat and spun its wheels. It did spit out a Postscript file, but it wouldn't actually make the PDF for some reason. Never even generated an error. Then, I accidentally double-clicked the Postscript file, and Preview launched as said it was making a PDF. I was a happy camper... until I discovered that this PDF was cut off on both the top and bottom.
Then I checked my email and found you had answered my cry for help (yet again).
When I followed your instructions (which I did try to find on my own before posting my plea), the PDF came out perfectly on the first try.
My thanks to you for what must be by now the 85th time.
*+The man with the answers is BDAqua.+*

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PDF from Word doesn't recognize email link subject

PDFs created from Word contain my active website URL links and email links, but the email subject doesn't make the conversion for some reason. If I click the email link from within the Word document, Mail launches and addresses a new message, and the subject field is filled out properly. But the resulting PDF will only create and address a new mail message, leaving the subject field blank.
As problems go, it ain't the end of the world, but it would be great to receive email that I know was generated by my brochure.
Any ideas?
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D'OH!
BD, has anyone ever held a parade in your honor?
It took me about three hours to conceive and do the layout for this flyer. Then another 5 hours trying to get it to convert properly into a PDF. When it didn't convert correctly from Word, I fired up Classic, launched an old version of Quark XPress and recomposed the flyer. But when I tried to export it to PDF, Acrobat Distiller (remember that?) just sat and spun its wheels. It did spit out a Postscript file, but it wouldn't actually make the PDF for some reason. Never even generated an error. Then, I accidentally double-clicked the Postscript file, and Preview launched as said it was making a PDF. I was a happy camper... until I discovered that this PDF was cut off on both the top and bottom.
Then I checked my email and found you had answered my cry for help (yet again).
When I followed your instructions (which I did try to find on my own before posting my plea), the PDF came out perfectly on the first try.
My thanks to you for what must be by now the 85th time.
*+The man with the answers is BDAqua.+*

Acrobat 9 Pro - Create PDF from Word doesn't start

I have Word 2007 and Acrobat 9 Pro installed on Windows 7. I can print a Word file to PDF, but using Create PDF on the Acrobat toolbar does almost nothing. A dialog opens and asks what to name the file, but when I click Save nothing happens. The PDF Maker doesn't even start.
When I go into Acrobat and try to Create PDF from File and select a Word file, I see a message about "starting" but then I get "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
So I essentially have no PDF and no useful error messages to help me find the source of the problem. I've tried repairing the Acrobat installation, and even uninstalling and re-installing, all to no avail. My IT department has tortured me for a few hours trying all the basic stuff, but nothing has helped. I found this problem description in the Adobe Knowledgebase and I followed the steps there, but still nothing. (Yes, I have my name and initials set in Word's personalization settings. That was a dumb bug, wasn't it?)
Anyone had any ideas? I can create basic PDF by printing, but that doesn't give me a hyperlinked table of contents and other good stuff that I need.
Thanks for any help!
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Hi Bill,
Can you tell me a little more about PDF Maker not working in Word? It worked fine for me on my Windows XP machine with Word 2003 and Acrobat 8 (or maybe 9). It sounds like you've had a different experience. I currently have version 9.3.1, but the updater is running right now to update that. Is there another way to install the updates besides with the built-in updater? I don't seem to have control over the order of the updates when I use it.
I will try turning off features to see what happens. It doesn't look like PDF Maker gets started, though, so I don't know if it's getting far enough to even load the list of what features are on/off.

Cannot Create a pdf from Word Doc 2003 in Acrobat 8

My first time out trying to create a pdf from word hasn't worked.
I've tried several times, but either get some message that distiller cannot run when Acrobat is not active. Well, as far as I can tell it's staring me in the face.
If I try to print from Word and set the page to pdf, it bombs almost the same way. Acrobat not active, bye. It brings up Acrobat anyway. Trying again doesn't help

The PRN file is actually a PS file that can be processed by Distiller. Acrobat should not open when you process a file in Distiller unless you set some of the preferences in Distiller to open a completed PDF. To resolve your problem, I am taking you to the most basic aspect of creating a PDF with Acrobat. The process is to print to file using the Adobe PDF printer. Then start Distiller and open that file (labeled PRN but actually a PS file) to process. If a PDF is created you are on your way. Printing to the printer without using the print-to-file just automates the process so that you do not have to do the extra step of opening Distiller yourself.
PDF Maker (the create PDF button) is simply a preprocessor for the printer above. Thus if the printer does not work, then PDF Maker will not work. AcroTray should be running as a background application (use ctrl-alt-del to see the background tasks on your system. AcroTray automates the process by recognizing a PRN file was created and starting Distiller to complete the process. If it is not running, then the only way to create a PDF is by printing to file as I mentioned. Thus, the print-to-file process is the basic step in testing your PDF creation capability. I am not sure how much more I can say. May others can make it clearer for you.
As far as updates go, I never do them through the Acrobat menu, but download them directly from Adobe (at downloads>updates). I have the auto update turned off in every version I have.

Fast Web View breaking links/bookmarks in PDFs from Word 2007

I'm running Acrobat Pro 8.1.2 on WinXP, and I recently noticed an issue with PDFs that I'm creating from Word 2007. If I turn on the setting "Save As optimizes for Fast Web View," any links or bookmarks in the file break when I do a Save As. If I turn the setting back off, Save As doesn't break them.
I had had problems creating the PDFs using the PDFMaker plug-in for Word, so I used the Save As PDF or XPS feature from Microsoft instead.
PDFs created using FrameMaker are not giving me problems.
I don't know whether this is related, but the Settings button on the Save As dialog box is no longer active. I'm sure I was able to click it before, but I can't now. And that goes for PDFs from Word or FrameMaker.
Anyone have any clues?
===========================================
Rick Henkel
http://rickhenkel.googlepages.com/index.htm

This is related to a bug in the direct PDF output from Word 2007. I was told that Microsoft has fixed this bug in the final SP2 release (so when the service pack becomes available, this problem will not be present).
Until then, the workaround is indeed to turn off the "Save As optimizes for Fast Web View" preference in Acrobat (Edit > Preferences > Documents, under Save Settings).
Shlomo Perets
MicroType * http://www.microtype.com
FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers
"Improve Your FrameMaker Skills" live web-based training sessions

Can't convert to pdf from word

my wife uses adobe acrobat 6.0 standard with office 2003. The problem is that she can't convert to pdf from word. it works fine with an excel doc. but not a word. I did update to 6.0.1 and still nothing. There is no error message and the word document opens but nothing happens.

I have exactly the same problem. Everything was ok untill a couple of months ago then after some auto updates the pdf buttons were no longer displayed in the word documents when it is open and if you try to convert it to pdf either by dragging the word file onto Adobe or highlighting the file and right clicking on it then selecting 'convert to Adobe PDF' it doesn't work. It looks like it attempts to do it by opening the word document but then nothing else happens. The only way I have been able to get it to convert to pdf is to go into the word document, click on file then print then select Adobe PDF then save to location. This is just a complete pain to do all the time especially when I need to convert a whole load of files in one go.
Obviously the auto updates have effected it somehow but I can't work out where.
I've tried uninstalling Adobe the re-installing it but it makes no difference.
I'm using Acrobat 6.0 Standard with Windows XP Professional 2002

Cannot Generate a PDF from Word 2007

I have inherited a 100-page file in Word 2007, and have just encountered a problem when generating a PDF. (BTW, I have Adobe Reader installed, and I have not yet receieved Acrobat for generating a PDF.) To reduce file size and to send the file to others in remote locations, I have been saving the Word 2007 file as a PDF, and it has been working up until today. When the file generated a PDF, it stopped on page 33 and asked if I wanted to send an error report. I have not changed anything on that page. There is a figure and a table on that page, in addition to some text. What could be causing the file to stop generating a PDF? I removed the table and figure, but still the file stops generating on the following page. I also have checked to make sure I do not have any styles that seem out of place. Could you provide me with some guidance on what kinds of things I should try and troubleshoot? Thanks!

If you only have Reader, you can not create a PDF. You would need Acrobat.
If you are "saving" as a PDF from Word, you are using the Microsoft PDF utility rather than Adobe's. You'll want to ask Microsoft support.

Why do I see incorrect fonts when I create PDFs from Word

When I first started using Acrobat (versions 3 through 5), it was an incredible product because it could create an exact copy of a document I created with a DTP program. I could send that PDF to someone who did not have the DTP program, yet the recipient saw exactly what I created in the DTP program. That's what made Acrobat great. It worked flawlessly.
Now I have Acrobat Pro XI, and I can't create a PDF from Word and get the correct fonts. I've seen quite a few messages on this forum and elsewhere indicating that other people have this problem, too. But I haven't found a solution. I've tried many things that are suggested--embed fonts, don't embed fonts, and different settings. Nothing seems to work. I've spent hours on this insted of doing the job I am paid for (writing). So I'd be very glad if anyone knows how to fix this.
A few specifics:
- Using Word 2010 and Acrobat XI Pro 11.0.3. Windows 64 bit.
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- Creation method from Word: Acrobat Tab, Create PDF or File > Save As PDF. Either way I get the wrong fonts.
- Print to Adobe PDF printer DOES produce the correct fonts, but this doesn't help because you don't get bookmarks (which are a critical part of our final PDF product).
- At one point it seemed that a Word setting, File > Options > Save > Preseve fidelty when sharing this document, but it didn't always work.
- I've seen this same problem on four computers, all using Word 2010 and Acrobat Pro XI.
Some messages suggest that rolling back to Acrobat 8 will solve this problem. It's hard to believe that's the only solution.

I was starting to think this might be an issue with font fauxing (I think that's the tech term). You've confirmed it.
Here's what can happen.
Font designers design a font, and (if they have the enthusiasm) bold and italic and bold-italic versions of the font. If you compare carefully, you will see that they are often quite different designs (look at lower case "a" for example, you'll often see that different in italic). Anyway, in an ideal world the font designer has provided four font files. Choose the bold/italic buttons in Word and it (well, actually Windows) picks the right font file.
But Word never forbids you from choosing those buttons even if the font files aren't there. (As an aside, pro design tools like InDesign WILL stop you choosing a style for which there is no font file, because what happens next in Word is considered evil).
If you ask Windows (or Mac OS) to show you a font in italic and there is no italic font file, it will take the regular file and slant each character. This may look different from the italic design font, it may also have different spacing. But to the casual word processor user, all is fine. (The pro designer says "oh my, look at that"). No bold? The font letters get thickened up somehow, often with ugly results, but the casual user is happy, because it's clearly the same font and clearly bolder. These processes are called "fauxing" (from making a faux or fake font).
But what happens in a PDF? PDFs will not faux fonts, and they don't have to. If you make a PDF it's like printing. To print a faux italic font, a slanted font prints. Generally looks no worse than the screen font. To print a faux bold font there are several different techniques, all ugly. One is to print several copies of each letter, slightly set off from each other but overlayed. This isn't only ugly, copy/paste often yields something like BBBOOOLLLDD TTTEEEXXXTTT. Often the printed bold faux font doesn't look much like the screen bold faux font. And here we have your situation exactly.
Now, I see only Tahoma and Tahoma-Bold on my computer too. You could see if anyone seels an Italic/BoldItalic version, or if they are bundled with some Microsoft software (which you'd need to own, the fonts can't be freely copied). But really this is sending the message - use a different font. I'd use Arial, where Windows has had all four files included since Windows 3.1 was released.

Pagination Incorrect When Making PDF from Word

When making a pdf from Word using the "Fully Functional PDF" setting in Acrobat 8 Professional, I often get incorrect Acrobat pagination that changes to "1 of 1," 2 of 2," etc. instead of "1 of 2," 2 of 2." Typically, I download both Acrobat and Windows updates, but today that did not help. The only way the pdf pagination is correct is if I choose the "Quick and Simple PDF" selection, but the graphics display is not satisfactory.
So my workaround today was to hard number the document. Anyone else have this problem? This has been an annoying and intermittent problem since we upgraded to MS Office 2007.

I suspect that you will find the same behavior if you print to paper (worth trying for a few pages). If so, then you are looking at a WORD bug. I know that one version of WORD had such a bug. But then, it also seems that MS put some hooks in the process for PDF creation, but that is only a conjecture. Anyway, be sure you have updated WORD. Acrobat does not change things, but gives you what was sent to it -- the reason I would strongly suggest this is probably a WORD issue. However, I rarely claim it says there is a bug in WORD, just highly likely.
This has been reported before and I think the update was the solution. You might want to do a bit of searching.

How to save edit settings under preferrences to use when creating or printing a PDF from word 2003 Windows PC 8.1

I have tried to save my PDF settings after editing them, but when I go to "Print" to PDF and check the settings I keep getting Standard default settings.
There is no Adobe PDF listed as a file heading to change conversion settings on my Word screen.
I have tried to create a PDF by open file through the Adobe application and also by trying to print through the Word application with document open and using Adobe PDF as the printer driver.I have changed or edited the settings but they do not appear as an option to select, just the standard default settings.
I have been able to save my setting as a Adobe PDF job options, but can't access them or use them when it comes time to convert to PDF.
Any help would be appreciated. Thanks

I have apprached it 3 different ways:
- by opening acrobat and going to preferrences, clining on convert to PDf
- Microsoft Word, then changes each section of the edit settings, ie
general, fonts, images, etc make the cahneges then hit OK, at this point I
get a save as option rather than a save. It saves my changes as a PDF, but I
am not able to access it when I go to make the PDF.
- I also have tried to print PDF from Word and got to properties to make
the changs with the same results as above.
- Then I tried yur suggestion and went to the printer in the control panel
and had the same results.
I am using mircosoft word 2003 which has been compatable with my windows 8.1
I think the problem may be I am using a "trial" version of Adobe Acrotbat DC
2105 version. It must not belettingme save the setting changes.But this
shouldnot be if they want me to really experience the full effects of the
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I appreciate your help, thanks

Question re Create PDF from Word doc

Hi
I am trying to create a pdf from a Word document (Word 2007, Acrobat 8 Professional), and am having lots of trouble with images,fonts and document overhead. With the fonts, i generate the PDF by saying Create Pdf from the plugin in Word. I specify in the Preferences that fonts are not to be embedded. I then open the PDF and access PDF Optimiser -> Audit Space Usage, and it says that fonts take up like 20% of the document, however there are only like 10 lines of text in Arial (9pt), and 6 titles also in Arial (Bold). I dont understand why Font is taking up so much space considering that i have elected not to embed fonts (if i go to the Fonts section in the Optimiser, it shows both embedded and unembedded panes blank).
With the images, i have 2 jpegs in the footer, that are compressed (JPEG -> Low). The other thing i am struggling with is the headers and footers, if i generate the PDF from the Word doc with Headers/Footers, then images take up over 15% of the document. Not sure if there is a way to add headers and footers within minimum impact of filesize? I have tried checking everything in the 3 categories of Dicard Objects, Discard User data and Clean Up. but the Document Overhead remains at 35%.
What else can i do to get these filesizes reduced?I have been researching this for days and have not come across anything that has helped.I have tried to PDF print, i have changed the font to like Courier, ensured no thumbnails or bookmarks, ensured JPEGs are not embedded in the doc, tried Save As, Save As under a different filename - basically anthing you can find on the net i have found and tried, but still cant fix this!!!! please, if anyone knows acrobate 8 better than me / or knows what the problem is, please advise????
Thanks very much.

The colors and size in a graphic needs to be done in a graphics editor. What type of editor would depend on the use of vector graphics versus bitmap. Sometimes vector graphics are larger than bitmaps if you are using a lot of lines that would display better as just a splotch of color. Such are the variations between vector and bitmap graphics, but important if you are looking for size reduction. For a bitmap, I would do the sizing and color depth with IrfanView, but you should be able to do that with PhotoShop if you have it. Vector graphics can be adjusted in Illustrator. The size of vector graphics is not an issue since they are scalable, but the size of a bitmap is important since your are looking at individual pixels and that depends on size. The point is that if you can adjust the color depth and size for the desired pixel resolution, the bitmap is optimized for the conversion to PDF from WORD.
As I mentioned, the smallest file size job options should minimize font storage in the PDF. Checking with the PDF Optimizer does not always give you all of the fonts. I am not sure why. It is better to check the font tab in the document properties to see what has been embedded. There is a preflight macro to embed fonts, you might check to see if there is one to delete fonts (I have not checked on that). Sometimes you can play with the reprint of a PDF, but that is not an option that is generally recommended, particularly if you have any tagging or such. Of course, tagging can really bloat a PDF, but is needed for a variety of reasons such as format for saving back to WORD (not a great workflow), accessability, and related issues. In another topic, there is some discussion of the purposes of tagging and bookmarks. However, the tags and bookmarks take space if that is really an issue for you. The latter are avoided if you use the print to the Adobe PDF printer and do not use PDF Maker in the PDF creation process. Again, there is a trade-off here in terms of size and functionality, particularly accessibility compliance.
Not sure I am helping as I run on, but sort what might be useful for you.

Acrobat Pro 9.1 no longer creates PDFs from Word 2007

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If I right click the file name of the document in Windows Explorer, with Word 2007 closed, and click on "Convert to Adobe PDF" in the menu, it starts and the staus box comes up, but after a few seconds quits and displays "An unexpected error occurred. PDFMaker was unable produce the Adobe PDF."
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Try printing to the Adobe PDF printer, the more fundamental process (PDF Maker is a preprocessor for the printer). If that does not work, then try with print-to-file selected. Open the file in Distiller and see if the PDF is created. If the latter happens, then check for AcroTray running in the background. It is required to automate the process and is needed by PDF Maker.

Save As PDF from Word not working

Hi all,
Getting a bit anxious here. I'm on a Mac and for years I've been creating PDFs from Word (Office X, 2003) by following the path: File > Print > PDF button > Save as PDF. It's always worked perfectly.
I bought my new iMac last week and could not create PDFs from Word. Thought it might be the version of Adobe Reader I was running (v9) so updated and am now running 10.0.3. No change. Some documents save fine, others don't.
Can someone please help? I'm quite dependent on this function for sending PDFs, and the backlog is growing...
Many thanks,
Andrew
My setup:
iMac 3.1G
12GB RAM
OS 10.6.7 (Snow Leopard)
Adobe Reader: v10.0.3

Sorry but Reader has nothing to do with creating the PDF. It only views the end result. You'll probably want to take this up in either the Apple forums or a Microsoft forum since you are using one or the others technology to create the PDF.

Why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

Make sure you're actually logged-in to your account.

Can't create PDFs from Word due to Cambria font. Help.

I'm using win 7 32 bit office 2010 acrobat pro 9. I can't create pdfs from word because of problems with cambria. I've ttried all the fixes I can find but none worked. Any more ideas?
[thread title updated by moderator]

How are you trying to create the PDF? With AA9 you have to print to the Adobe PDF printer or use the MS plugin.
When you say you cannot create PDFs because of Cambria, what error messages are you getting and copy them here? At this point we really do not know what you are having problems with or how you are trying to create PDFs.
In the future, please provide a topic to help folks that are stepping through all of the posts. A blank topic almost led me to simply skip your post.

PDF from Word doesn't capture entire page

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