PDF Generated doesn't render on other PDF Viewer

This is my first time on the forum, so pardon me if this posting is on the wrong category. I have a question regarding the PDF output of my generated PDF. I have created a PDF using the LiveCycle webservices and everything is working perfectly, the only problem I have is that when I try to view the PDF on other viewer other than Adobe Acrobat it doesn't render. Can anyone tell me what can I do so that the PDF I created can be view on other viewer other than Acrobat. Thanks for your time and help.

Hi,
What viewer are you trying to open the pdf in? Check the version of pdf you are converting to in the conversion settings. Maybe the viewer is too old for that version.
Maybe you could post a sample pdf?

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2009-07-02 03:01:00,042 INFO [org.quartz.core.JobRunShell] Job QUARTZ_JOBGROUP_IDP.DIRSYNC_JOB threw a JobExecutionException:
org.quartz.JobExecutionException: A full directory sync initiated through a cron setting or a user-initiated `Sync Now' action in the web console failed to start due to some other running job. This exception indicates that the full directory sync will be rescheduled to run as soon as possible.
at com.adobe.idp.um.scheduler.DirectorySyncJob.executeSyncInitiate(DirectorySyncJob.java:209 )
at com.adobe.idp.um.scheduler.DirectorySyncJob.execute(DirectorySyncJob.java:101)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)
2009-07-02 12:10:15,718 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =ATI-2.docd4b89c-9d0f9f-1b5d8c-ed89df-455685-1d5e35
2009-07-02 12:10:15,780 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-ATI-2.doc: Time Job Submitted: 02/07/09 12:10
2009-07-02 12:10:15,843 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-ATI-2.doc: PDF Settings Used: pdfg Standard 8012
2009-07-02 12:10:15,843 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-ATI-2.doc: Security Settings Used: No Security
2009-07-02 12:10:15,843 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-ATI-2.doc: FileType Settings Used: Standard
2009-07-02 12:10:15,843 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-ATI-2.doc: Job Submitted by User: administrator
2009-07-02 12:10:15,968 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\_task-scheduler\Local Settings\Temp\pdfg-_task-scheduler\79\2e3f-d6e58d-d9a0c6-60b470-52417b-2db656\native-in.d oc
2009-07-02 12:13:05,739 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Job ID for the submitted createPDF job =FORMUlÀRIO DE HORA EXTRA.doc8c9547-9e9a42-9e69c7-7ea799-40b767-eb4104
2009-07-02 12:13:05,755 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-FORMUlÀRIO DE HORA EXTRA.doc: Time Job Submitted: 02/07/09 12:13
2009-07-02 12:13:05,770 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-FORMUlÀRIO DE HORA EXTRA.doc: PDF Settings Used: pdfg Standard 8013
2009-07-02 12:13:05,770 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-FORMUlÀRIO DE HORA EXTRA.doc: Security Settings Used: No Security
2009-07-02 12:13:05,770 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-FORMUlÀRIO DE HORA EXTRA.doc: FileType Settings Used: Standard
2009-07-02 12:13:05,770 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-FORMUlÀRIO DE HORA EXTRA.doc: Job Submitted by User: administrator
2009-07-02 12:14:45,855 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
2009-07-02 12:14:45,980 WARN [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in
2009-07-02 12:14:49,870 INFO [STDOUT] Exception e06d7363, at 77E4BEF7
2009-07-02 12:14:49,870 INFO [STDOUT] Native function stack data: 0,3874f20,b1674,3875268,ffffffff,0,2979ee8,657461,5000b,3080130,0,0,1,0,0,0,c1041904,9989 00,0,53a8900,0,0,b40519,8b00b78a,0,2a043aac,0,0
2009-07-02 12:14:50,495 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
2009-07-02 12:14:50,495 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.
2009-07-02 12:14:50,542 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-ATI-2.doc: Job Completion Status: Failed
2009-07-02 12:14:50,542 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-ATI-2.doc: Time Job Completed: 02/07/09 12:14
2009-07-02 12:14:50,542 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-ATI-2.doc: Time of Job Execution: 274.762 ms
2009-07-02 12:14:50,573 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\_task-scheduler\Local Settings\Temp\pdfg-_task-scheduler\b8\f327-3aa5c9-e63e59-7aeb44-a2c3d7-c6a0a9\native-in.d oc
2009-07-02 12:14:52,104 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
2009-07-02 12:14:52,104 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
at sun.reflect.GeneratedMethodAccessor358.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)
at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy160.doBMT(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)
at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
Caused by: ALC-PDG-10015-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)
at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)
at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
... 73 more
2009-07-02 12:19:20,492 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
2009-07-02 12:19:20,492 WARN [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in
2009-07-02 12:19:24,584 INFO [STDOUT] Exception e06d7363, at 77E4BEF7
2009-07-02 12:19:24,584 INFO [STDOUT] Native function stack data: 0,3874c78,afd64,3874d10,ffffffff,0,2979808,65006c,50004,20801d3,2aec230,ffffffff,2870,0,0 ,6d89cac8,40006,20c01df,26d381b0,2c84e58,0,ffffffff,ffffffff,ffffffff,ffffffff,0,4255434b, 7265
2009-07-02 12:19:25,209 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
2009-07-02 12:19:25,209 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.
2009-07-02 12:19:25,241 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-FORMUlÀRIO DE HORA EXTRA.doc: Job Completion Status: Failed
2009-07-02 12:19:25,241 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-FORMUlÀRIO DE HORA EXTRA.doc: Time Job Completed: 02/07/09 12:19
2009-07-02 12:19:25,241 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-FORMUlÀRIO DE HORA EXTRA.doc: Time of Job Execution: 379.486 ms
2009-07-02 12:19:25,241 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
2009-07-02 12:19:25,241 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
at sun.reflect.GeneratedMethodAccessor358.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)
at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy160.doBMT(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:21 5)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)
at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)
at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
Caused by: ALC-PDG-10015-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.
at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)
at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)
at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)
at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)
at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
... 73 more

I have a system that can only print PCL format to a networked printer. Can LiveCycle PDF Generator act as a solution for this?

I would also like to know if PDF Generator could then direct the created PDF based on what it contains to various e-mail accounts.

I have a main system that I can generate reports in and designate a printer to print to once the report is finished. I want that printer to be a virtual printer that creates a PDF. I then the ability to have that PDF auto e-mailed to some address of my choosing. Can PDF/G do this?
Thank you

Using LiveCycle PDF Generator with VSD viewer

Hi everyone,
Is it possible to use PDF generator to convert vsd files into pdf file with only installing a Microsoft VSD Viewer instead of the standard complete Microsoft Office Visio Install ?
Thanks,
Thomas

You can create a web service to convert html to pdf using the HTML to PDF converter library for .NET or the converter integratd in the Winnovative PDF Creator for .NET. You can download the development libraries from http://www.winnovative-software.com .

Safari (Snow Leopard) will not link to website (pdf) files from within other pdf files

Meeting agendas (in pdf format) have 'web links' to other pdf files, but Safari says not enough info in the webaddress. But it works O.K. in Windows Explorer.

Open browser preferences
ex Safari>Preferences>Extentions and un-enable any ext that mabe interferring , ex divX
or open Help> installed Plug-ins and remove Adobe Acrobat.
if still a problem
Quit Safari.
In the Finder, select Go ▹ Go to Folder from the menu bar, copy the text on the line below into the box that opens, and press return:
~/Library/Preferences/com.apple.Safari.plist
A Finder window will open with an item selected. Move the selected item to the Desktop, leaving the window open.
Launch Safari and test. Its settings will have reverted to what they were they first time you launched it. If it works as expected, recreate the settings and delete the item you moved to the Desktop. Otherwise, quit Safari again and put the file you moved back where it was, overwriting the newer one created in its place.

PDF in browser won't open another PDF

I've built a Flash Projector file that opens a PDF on a CD (in the same folder as the Projector file) using getURL, so the PDF opens in a browser Window. That part works fine, however within the PDF that opens are links to other PDFs on the CD. When you click on the links you get a message asking do you want to Block, Allow or Cancel access to the second PDF. When I click Allow, nothing happens. There is no error message and certainly teh PDF does not open.
How do I get the secondary PDFs to open? If I open the initial PDF directly from the CD all the links work fine and open the PDFs without question, it is only when it is opened in a browser that I get asked the security question which does nothing in response.

Well, as I explained, I'm launching a Flash Projector file with a button that opens the PDF. I'd always understood that the only way to launch a PDF from Projector on a CD was to use getURL, which launches a browser. If there's some other way I'd love to know.
I too get the security question of Block, Allow or Cancel but nothing happens when I click allow. No error message and certainly no PDF popping up. The links are correct because when I open the PDF directly it works, it's only when the PDF is open in a browser that it doesn't. I can open other PDFs in a browser with fully pathed URLs to PDFs on web sites and they work, it's only linking to a relatively pathed file on the CD that doesn't.

Arabic text doesn't render properly when export to PDF

Hi
I am having problem with exporting Arabic text to pdf and it doesn't render properly. The whole content render properly expcet the white space; the funny charater has been replaced to white space.
Does any one having that problem?
Note: I have tested with using both Crystal Report Designer XI and Crystal Report 2008 which come out same result.
Thanks,
Yin

Morning Yin,
Did you have any luck with the download? The link I sent you does not need to download using username and password.
Additionally I doubt if your company would know what your username and password is for SAP as you got to request SAP to get one.
here is the link to the registration page.
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/new_user_pass/infouser_request.htm]
Register yourself first and then you will receive the username and password for it.
Hope this helps
Regards
Jehanzeb

How many Licenses of Acrobat Professional do I need for Adobe LC PDF Generator

Hi,
At our customer site we have purchased 6 licenses of Adobe LiveCycle PDF Generator and have recieved a license file with the keys for Adobe LiveCycle PDF Generator and Adobe Acrobat Professional. We bought the license from a reseller of the product. We understand that the Adobe LiveCycle PDF Generator is a server based software and needs 1 license per CPU. Each of our server (Dev, Val & Prod) have 2 CPU's so we have sufficient licenses (6). We are under the impression that this would suffice. How ever we are not sure on how many licenses we need for Acrobat Professional.
Here is a brief description of the way we would use Adobe LiveCycle PDF Generator. We are deploying a PLM system and one of the requirement is to render Word documents to PDF so we are using PDF Generator for this capability. On our Adobe servers we will install Microsoft Word, Acrobat Professional V9 Extended and the Adobe Livecycle PDF Generator. We will have around 150 users for the PLM system being deployed. The PLM system is a Web based system which means the PLM application server will be running on a Solaris server in our case. As part of the workflows in the PLM system, at the end of the workflow process, the PLM server would trigger a request to the Adobe server to convert the word document to PDF. The Adobe server processess the request and returns the PDF file that gets generated.
Based on the above usage of the system how many licenses of Acrobat Professional do we need? We will be installing Acrobat only on the server where we install the Livecycle PDF Generator. We had a call with our purchasing person today and she cautioned us that for Adobe Acrobat Professional we might need 1 license per user of the PLM system. She has asked us to check this with the Vendor of the product. Somehow I don't think it makes sense to purchase so many Acrobat Professional licenses even though we install only once.
So can someone tell me How does the licensing for Adobe Livecycle PDF Generator work? How many Acrobat Professional licenses we actually need? Is it based on the number of users in the system that is triggering the request? Appreciate your response on this.
Regards,
Ragha

You really should talk to your Adobe Sales Rep about this. There are all kinds of special deals, licenses and such for customers using LiveCycle. (For instance the license for PDFG may include Acrobat licenses for certain uses).

PDF generated in iOS app opens iOS adobe but is blank in Windows and Mac adobe

I generated a PDF in an iOS app called iThoughts and I am able to export directly to iOS Adobe, or e-mail the PDF. When I export directly to Adobe the PDF opens fine in the Adobe iOS app, when I try to open the PDF on a windows machine or Mac machine the page is blank, all white. When I click the preview on Gmail I see the PDF fine. When I open the PDF in my mac preview desktop app it works fine. I did try to save from export from preview and this did not work, same results. When I open the PDF in iOS from the email it works fine also. The iThoughts generated PDF mind-map in this instance is very large. When I generated a branch of the map it works fine. If the map is smaller it works fine. This is a single page PDF. When I had notes on the same mind map the PDF was two pages and the only thing visible was page 2 with the notes on it, not map. I am going to send the developer of the iThoughts app an e-mail but I thought this would be a better place since I can open the PDF in my iOS app but not on a desktop program. I have done this with iOS 6 and now with iOS 7 with the same results.

Thank you very much. Is this the case for Adobe pro also? I am using Adobe Pro at work and it doesn't work either.
Are there any work arounds to be able to view / print / open in Adobe pro to be able to use the search funciton? That was my point of creating one map so we can search one page with all the settings as listed on the attached PDF. I am glad, but seems odd I can view and search this document on my iPad iOS version of Adobe reader. Thank you for this option at least. I guess this will push getting more iPads at work, LOL.
Thanks again for your time and I hope to hear of some work around to be able to search this larget page PDF besides cutting it into 2 pages.

Embed a font in a PDF(generated by Word 2013) using Adobe Acrobat XI

Hi all,
I wrote my thesis in Word 2013 using the LaTex font "LM Roman 12" that is an Open Type font not restricted (it results "Editable").
Although it is marked as opentype, word doesn't embed it into the exported pdf and I guess that is becouse the font is identified as Type1.
I more or less solved the problem printing the word file using Adobe PDF Printer or converting it with Abobe Acrobat XI, but I'd like to use the pdf generated by word becouse auto-creates index, links index items to contents and doesn't resize/alter the images inside the document.
The screenshot above is the properties of the pdf generated from word.
Is there a simple way to force the embedding in this pdf of the missing not embedded fonts?

Word 2013 uses its own pdf creator engine as far as I know. The step I performed were:
1 - In the save settings I told word to embed fonts (sorry for the language, I have the Italian client)
2 - Export from Word -> Save As -> .pdf adding also the table of contents/index
N.B. I cannot use PDF/A, and in any case it doesn't embed the font
A working solution is to use Acrobat XI to convert it or print with Adobe PDF printer, results:
The problems are 2:
1 - It doesn't create any bookmark and doesn't create links from the table of images to the linked images
2 - Images, also with the preset "High Quality Printing" customized using "No compression", are really ugly and if you zoom a bit more than 100% they totally be s**t. It wasn't that way with PDF created by word.
In the end, or I find they way to open the pdf created by word and embedd the missing font, or I find a way to make Acrobat XI creating bookmarks from the word file.
Suggestion?

Exporting PDF generating duplicate pages

Post Author: raja6791
CA Forum: General
Hi,
I have a crystal report which includes 4 sub reports. The report contains 9 pages. Which is exported to PDF.
It is working fine till last week. Now it is generating around 60 duplicate pages of same content.I am using ASP.NET 1.1 & Crystal Reports 11. Please help me.
Thanks,Rajasekhar

I swear, if someone doesn't come up with a solution to this problem, I'm gonna hurl! HA!
I'm having the *exact* same problem as you, and have been searching for over a day for a resolution - nothing!! Not only is all my text jagged (as you illustrated here), my images are as well, and any other "effects". This is ridiculous!
I just recently switched from a Macbook Pro running Snow Leopard, to a new shiny iMac running Mountain Lion. This is when all my problems started... Same Acrobat version, same Pages version.
I've tried Export as PDF, Print to PDF, open them in Preview THEN export as PDF? Open the saved PDF into Illustrator, then re-save as PDF? Nothing fixes it. So I went back to my Macbook Pro, did everything the same (with the SAME document), and it works great. So I can only preclude that it's an issue with Mountain Lion.
I'm panicking here because I have sooooo.... many documents that I've done previously, that I will no doubt need to re-open and edit, then re-save as PDF moving forward. So what am I supposed to do to fix this?
HELP, someone!!!!! ytimon001: were you able to find resolution on this at all?

How to remove the default message in PDF generated through JRC?

Hi all,
I am in need of removing the default and automatic message(Register free at .... to remove this message) at the pdf footer has been generated while exporting a report through a java Program using JRC.
By how it is generated and how to customize the pdf?
Can anyone help me.
Thanks in advance,
Saravanakumar.

It doesn't work for me neither.
Tried many ways.
I followed the full instructions putting the jar in eclipse/plugins folder, restart eclipse.
Right click on the project, chose crystal report -> update keycode.
I edited the CRConfig.xml adding keycode tag with the value I copied from the jar.
None of above works.
Is there other ways to remove that line of message from the report?
thank you in advance.
Sean

PDF Generated doesn't render on other PDF Viewer

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