Pdf generation issues in FrameMaker 7.0

I am having trouble generating a book pdf.
1. Cross-references lose their blue font, although the hyperlinks work and do go to the chapter being referenced. Page numbering are also color-defined, this is lost in the generated pdf.  Ruling lines that are red are turning black.
2. The headings have a pink-red background at top of page but this is turing black, obliterating the text of headings.

What operating system? (Windows, Unix, Mac?).
If Windows, what default printer is defined while rendering the PDF?
Having a B&W Ps printer driver configured (say, LaserJet 4M PS) would cause exactly that result.
You need a color Ps printer driver configured, or more ideally, a pseudo printer using the ADISTIL PPD, PDFwriter or similar.

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    Date: Thu, 26 Jan 2012 11:33:15 -0700
    From: [email protected]
    To: [email protected]
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